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Best Western Plus Hotel At The Convention Center

3.0 star property

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Exterior
Lobby
Relax in a stylish room with two single beds, a large flat-screen TV, and a spacious desk for work.
Standard Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Free daily buffet breakfast

Popular amenities

  • Pool
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
517 E 1st Street, Long Beach, CA, 90802
  • Long Beach Convention and Entertainment Center
    ‪8 min walk‬
  • Aquarium of the Pacific
    ‪15 min walk‬
  • Long Beach Cruise Terminal
    ‪4 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(16 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(108 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Living Room)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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Two spacious beds with white linens and brown headboards, each with a bedside table and lamp, are featured in this stylish room.

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About this property

Best Western Plus Hotel At The Convention Center

3-star hotel in Downtown Long Beach
An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plus Hotel At The Convention Center offers 66 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Long Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Hotel At The Convention Center features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1140 square feet (106 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Best Western Plus Hotel At The Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,140 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Plus At The Convention Center
Best Western Plus Convention Center Long Beach
Best Western Plus Hotel Convention Center
Best Western Plus Hotel Convention Center Long Beach
Best Western Long Beach
Best Western Plus Hotel At The Long Beach
Best Western Plus Hotel At The Convention Center Hotel
Best Western Plus Hotel At The Convention Center Long Beach

Best Western Plus Hotel At The Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1016 reviews
Rating 8 - Good. 209 out of 1016 reviews
Rating 6 - Okay. 65 out of 1016 reviews
Rating 4 - Poor. 26 out of 1016 reviews
Rating 2 - Terrible. 41 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the action but not too close!
Stayed 1 night in Apr 2025

4/10 Poor

Claudia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Proper customer service would have made this place a 5 star review. Staff was ver serious, straight face and not welcoming. Another minus star is for not having a heated pool. It was ice cold! Like a cold plunge. Every pool I have stayed at is the LA area has been heated. Not happy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Santiago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was at the center of the city very convenient to every where.
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Amenities
Great hotel right in the middle of everything
Stayed 1 night in Apr 2025

6/10 Okay

Jill

Liked: Cleanliness
Breakfast was an issue. Coffee was horrendous, no coffee pots just a machine that made many types of different "fancy" coffee drinks and took forever, but made terrible plain black coffee. Not only did the machine take forever and could only serve one person at a time, but people could not figure out how to use it. No coffee available any other place or time except at breakfast. Sugar filled flavored Yogurt dispensed from a machine which ran out two of the four days we were there. Same food every day except for Tuesday and Thursday when they served biscuits and gravy instead of oatmeal. Apparently there is only one crock pot so they had to alternate. The breakfast room only had about 20 seats and was attached to the gym and the pool so sweaty, wet people parade thru the breakfast area past those who were waiting on line for coffee and yogurt or sitting/standing trying to eat. The breakfast worker used the same rag to clean the tables and serving area and then picked up the milk dispensing thermos by the spout using that same filthy rag. There was only sugar yogurt and whole milk, no fat free, low fat or sugar free selections and no fruit except for tiny red delicious apples and a few small oranges daily. The same 3 sugar cereals served daily as well, nothing healthy. Scrambled eggs and sausage or biscuits and gravy, mini muffins, hostess apple pies and bagels or bread. When the only healthy choice is oatmeal why replace it with hot gravy for biscuits? That's not acceptable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly customer service!!
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Stayed 1 night in Apr 2025

8/10 Good

Nina

Stayed 2 nights in Mar 2025

2/10 Terrible

Juan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was charged a 25.00 parking fee.When I made a reservation it was not mentioned I would be charged this fee.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

RUBEN

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and recommend the free breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We arrived before regular check-in time and asked to drop off our luggage but our room was ready so they let us check in- so appreciated. The room was not overly big for our family but it was clean and the bathroom was large. It was clean. We walked from the hotel to the beach area - it was a nice walk and took about 30 minutes (walking with kids). The breakfast was good but the dining room was super tiny so it felt very cramped - some of our family we sat in the lobby instead and that was certainly a better option. The pool was really really small and freezing cold (it must not be heated), it didn’t appear very clean, our kids lasted about 5 minutes so that was disappointing considering we book that hotel over another one based on the pool. There is no hot tub. We ate at supper the restaurant across the street - it was really tasty. Overall it met our needs but was nothing amazing.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, safe for a solo female.
Stayed 1 night in Apr 2025

10/10 Excellent

Zheng, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Kingsley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

donna

Traveled with family
pleasant stay
Stayed 1 night in Apr 2025

2/10 Terrible

davyd

Stayed 1 night in Feb 2025

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been nice to have a shuttle to the port.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and comfortable. Run very efficeintly and very fair.
Stayed 1 night in Mar 2025

6/10 Okay

Tam

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Jermaine Joy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is comfortable. Room is a nice size.
Stayed 1 night in Mar 2025

8/10 Good

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and property is very clean. The pool is very cold and not heated.
Stayed 2 nights in Mar 2025