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Best Western Plus Ontario Airport & Convention Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Ontario Airport & Convention Center

Lobby
Exterior
Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, individually furnished, desk
Free daily full breakfast
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Free airport shuttle
  • Gym
  • Breakfast included

Explore the area

Map
209 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    6 min walk
  • Cucamonga-Guasti Regional Park
    2 min drive
  • Toyota Arena
    5 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    4 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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per night
includes taxes & fees
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About this property

Best Western Plus Ontario Airport & Convention Center

Ontario hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast is provided, as well as free wired internet in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Best Western Plus Ontario Airport & Convention Center offers 154 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus Ontario Airport & Convention Center provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 1195 square feet (111 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Best Western Plus Ontario Airport & Convention Center is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
Garden Square - This family restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Square

Things to do

  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator (single-level property)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay (for stays between 7 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Best Western Ontario Airport
Best Western Plus Hotel Ontario Airport
Best Western Plus Ontario Airport
Best Western Ontario Airport Hotel Ontario
Ontario Best Western
Best Western Plus Ontario Airport Hotel
Best Western Ontario Airport Hotel
Best Western Plus Ontario Airport & Convention Center Hotel
Best Western Plus Ontario Airport & Convention Center Ontario

Best Western Plus Ontario Airport & Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1064 reviews" "
Rating 8 - Good. 278 out of 1064 reviews" "
Rating 6 - Okay. 79 out of 1064 reviews" "
Rating 4 - Poor. 33 out of 1064 reviews" "
Rating 2 - Terrible. 53 out of 1064 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

L.Brian, Palmdale

Stayed 2 nights in Aug 2024

6/10 Okay

L.Brian, Palmdale

Traveled with partner
Liked: Cleanliness
Rudeness
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
Great place but there was used gum in one of the nightstands.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Stayed 1 night in Aug 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Tub didn't drain correctly. The free breakfast was average at best and they don't allow you to serve yourself. For a Best Western it was decent overall.
Stayed 8 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Liked: Property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

L.Brian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time I had to pay a deposit I never had to pay for but overall good
Stayed 2 nights in Aug 2024

2/10 Terrible

Deshawn

Disliked: Property conditions & facilities, room comfort
I paid for a room online just to check in and for them to tell that the room wasn’t available. So I have to be with a smaller and uncomfortable bed for two days. Which is not fair.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Front staff was decent. I received more hospitality feom the cleaning crew and the ladies who served breakfast. When i pulled in it looked lime a roadway inn or a cheap motel. The room phone sidnt work, the bed was extremely hard, and felt unsafe. The pool was closed for what they called closed doe maintenance. During the middle of the night there were a group of individuals partying outside our room kn the grass area. The next morning as we were walking to get breakfast we came across a male prostitute going bavk to his/her room. Not a pleasant stay for me and my family.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Aug 2024

8/10 Good

linn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

linn

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay there, my only complaint would be the thin see through curtains in my room and there are usually thicker curtains that can block the sun so early in the morning. Sun rose around what seemed like 5:30am and found it difficult to rest.
Stayed 2 nights in Jul 2024

8/10 Good

Mary, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very handy to the airport. The breakfast was good.
Stayed 2 nights in May 2024

2/10 Terrible

Christina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kindra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very quiet & clean. Close to food and shopping. Would definitely stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was a good experience, only cleaning room is not on top, they missing a day.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alyssa

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in with Sebastian was so very helpful. Check out with Allison and Jennifer was quick and easy. A special thank you to the shuttle drivers for taking us to the airport and picking us a week later. Parking at the property was so convenient. We will definitely stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

L.Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it has a pool and laundry room
Stayed 1 night in Jul 2024

10/10 Excellent

Mayra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 1 night in Jul 2024