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Best Western San Dimas Hotel & Suites

2.5 star property

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Photo gallery for Best Western San Dimas Hotel & Suites

Lobby sitting area
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
501 W Bonita Ave, San Dimas, CA, 91773
  • Raging Waters
    ‪4 min drive‬
  • Auto Club Raceway at Pomona
    ‪5 min drive‬
  • Fairplex
    ‪8 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites San Dimas by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (729)
The price is $146
per night
includes taxes & fees
Apr 4 - Apr 5
Holiday Inn Express Hotel & Suites San Dimas by IHG

About this property

Best Western San Dimas Hotel & Suites

San Dimas hotel with bar/lounge
An outdoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western San Dimas Hotel & Suites offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Dimas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Best Western San Dimas Hotel & Suites features an outdoor pool and a hot tub. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This San Dimas hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Best Western San Dimas Hotel & Suites is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Evening Reception - Onsite lobby lounge. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Evening Reception

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western San Dimas
Best Western San Dimas Hotel
San Dimas Best Western
Comfort Suites Near Fairplex Hotel San Dimas
San Dimas Comfort Suites
Comfort Suites San Dimas
Best Dimas & Suites Dimas
Best Western San Dimas Hotel & Suites Hotel
Best Western San Dimas Hotel & Suites San Dimas
Best Western San Dimas Hotel & Suites Hotel San Dimas

Best Western San Dimas Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Sandy

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I have no idea how this hotel keeps the stars and the ratings it does. This is one of the most outdated hotels we’ve spent time in. The only good part was the bed was decently comfortable. There are harsh fluorescent lights over the vanity and in the bathroom but weak 20 watt bulbs throughout the rest of the room causing it to be dark and dreary. Poor quality soaps and shampoo and the blow dryer sounded like it was going to fall apart. Breakfast was very poor even for a hotel.
Stayed 1 night in Dec 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 5 nights in Nov 2024

10/10 Excellent

Ashonda

Liked: Amenities
I really love the clean room n breakfast cooked to order I'll be staying here every time I'm n town
Stayed 1 night in Dec 2024

6/10 Okay

tina

Traveled with family
Liked: Staff & service, amenities
Great breakfast ! Made yo order omelettes!
Stayed 1 night in Dec 2024

8/10 Good

Tim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good
Stayed 4 nights in Nov 2024

10/10 Excellent

James Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe were great. Property is a little run down but clean and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, property conditions & facilities
nice place, comfortable bed.
Stayed 1 night in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Property is showing its age, but clean. Close to family gatherings in the area, so convenience is the main driver.
Stayed 2 nights in Nov 2024

8/10 Good

dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Best Western
Typically, you get what you pay for. For a budget hotel this Best Western was very well taken care of. Our room was large, clean, and comfortable. Nothing in the room looked run down or old. The grounds outside were also clean and well kept. Large beautiful rose garden, nice pool, nice Jacuzzi, and they even had a small, but relatively well stocked fitness center. Not sure why it's not listed in the hotel description. They even offer a free full breakfast made to order, no BS continental breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to where I needed to stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Robyn

Liked: Cleanliness, staff & service, room comfort
Okay place…
The rooms are extremely dated and look like something you’d see in a scary movie but the service was great and everything was clean. The guy at the front desk was amazing! Housekeeping was great too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel room. Nothing special. Worked as place to sleep and take a shower. Cooked breakfast was good for what it was.
Stayed 3 nights in Nov 2024

2/10 Terrible

Alice

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Worst BW we’ve ever stayed in
Our room was in terrible condition. Door difficult to open. Major carpet stains just inside door. Cabinet near fridge totally chewed up. Two mornings out of four we needed breakfast on time (6 AM) the breakfast room didn’t open until 7 AM. Tried to call front desk for 15 minutes the first night and they never answered. Never going back.
Stayed 5 nights in Nov 2024

10/10 Excellent

ANITA, Redmond

Traveled with family
Liked: Amenities
Pleasantly surprised. A bit outdated but very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2024

6/10 Okay

Alejandra

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Convenient to visiting Mom in Claremont. Walkable nearby neighborhood.
Stayed 3 nights in Nov 2024

8/10 Good

Lucas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room was big and comfortable. Loved the couch and refrigerator. Bathroom was clean and big. Beds were super comfortable and clean. Breakfast was amazing with variety. Would definitely stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Madeline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Hotel is on the edge of the historic district. Quiet hotel. Our favorite part was the breakfast experience. They had a few options like usually, but the gentleman making the breakfast to order was great. It was fresh and cooked to order.
Stayed 1 night in Oct 2024