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Best Western San Dimas Hotel & Suites

2.5 star property

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Photo gallery for Best Western San Dimas Hotel & Suites

Lobby sitting area
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board
Free daily cooked-to-order breakfast
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
$129
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
501 W Bonita Ave, San Dimas, CA, 91773
  • Place, Swan Day Spa
    ‪5 min walk‬
  • Place, Pacific Railroad Museum
    ‪15 min walk‬
  • Place, Raging Waters
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Queen Room With Two Queen Beds

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Dimas by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 802 reviews
Holiday Inn Express Hotel & Suites San Dimas by IHG

About this property

Best Western San Dimas Hotel & Suites

San Dimas hotel with bar/lounge
An outdoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western San Dimas Hotel & Suites offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Dimas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Best Western San Dimas Hotel & Suites features an outdoor pool and a hot tub. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This San Dimas hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Best Western San Dimas Hotel & Suites is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Onsite venue - lobby lounge. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western San Dimas
Best Western San Dimas Hotel
San Dimas Best Western
Comfort Suites Near Fairplex Hotel San Dimas
San Dimas Comfort Suites
Comfort Suites San Dimas
Best Dimas & Suites Dimas
Best Western San Dimas Hotel & Suites Hotel
Best Western San Dimas Hotel & Suites San Dimas
Best Western San Dimas Hotel & Suites Hotel San Dimas

Best Western San Dimas Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1005 reviews
Rating 8 - Good. 211 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yergalem

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and walking distance from dining places
Stayed 1 night in Aug 2025

10/10 Excellent

Marisela

Stayed 1 night in Aug 2025

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The A/C was not really working, it was not cold enough. Staff were very nice. Rooms are nice and big.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Aug 2025

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service

Cool stay

The staff was nice. The bed wasn’t comfortable as well as the sofa pull out bed. The shower was confusing to use. The pool was cool. Breakfast was good too. Free breakfast and parking
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for two nights.
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Stayed 2 nights in Aug 2025

8/10 Good

Ivy

Stayed 5 nights in Aug 2025

8/10 Good

Ivy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their cook to order breakfast! 👍
Stayed 2 nights in Aug 2025

2/10 Terrible

Fiona

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Requested wakeup call for 7:15a, it came at 7:21 and only lasted 4 rings. Dirty bathroom door on the inside. Pink makeup stains on the inside of white face towels. Strong damp unpleasant odor upon entering the room, permeates the room, can't sleep. Plugs in the bedside lamps are loose/don't work. Room phone cord was unplugged/catch is broken off. Coffee machine doesn't work, wasted my bottled water.
Stayed 1 night in Aug 2025

8/10 Good

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tara

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Better locations

Great time just not as good as the West Covina location
Stayed 1 night in Aug 2025

8/10 Good

Kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GRACE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is home away from home for me. No complaints about my stay It’s very quiet, clean, & comfortable. Staff is very polite and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vincent, Beverly Hills

Business traveler
The gentleman at the front office was very pleasant. The place is dated and the carpet in the common areas smells a little but the room was clean. The breakfast was simple but had many choices (the usual kind). It kept me going until mid afternoon on the road. Great value. I would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen, henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regulars here for good reason- we are able to count on the consistent cleanliness, service and quality standards. Other Best Western places take shortcuts on quality as if it doesn’t matter. This location maintains their property like one would expect. I recommend this location.
Stayed 1 night in Aug 2025

6/10 Okay

Stacy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Raquisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

8/10 Good

Steve

Stayed 1 night in Jul 2025

10/10 Excellent

Walaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 6 nights in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs upgrade

We have stayed here a few times. The current look and feel of the place is not great. Carpets are worn out in spots, sheets did not look clean and there was a burn hole on the bed cover...we are looking for a new place.
Stayed 1 night in Jul 2025