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citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Interior detail
Point of interest
Lobby sitting area
Exterior
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪11 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Los Angeles Downtown

4-star Los Angeles hotel, connected to a rail/subway station in Downtown Los Angeles
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Los Angeles Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2402 out of 3144 reviews
Rating 8 - Good. 479 out of 3144 reviews
Rating 6 - Okay. 134 out of 3144 reviews
Rating 4 - Poor. 60 out of 3144 reviews
Rating 2 - Terrible. 69 out of 3144 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Todd Alan, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 3 nights in Oct 2024

6/10 Okay

Bryson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
During our stay, they turned off the AC without letting us know. This made our nights very uncomfortable since the windows in the room do not open. When we called to inquire about the AC, they said it was off because of the wildfires. Additionally, there was no microwave in the room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ava

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Comfy bed. Friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan, Conifer

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood is still in transition but otherwise excellent (and the hood is getting very good too!)
Stayed 2 nights in Oct 2024

10/10 Excellent

Ethan

Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the convenience of location, never experienced a compact room but it does not lack in amenities and I liked the mission and affordable pricing. Loved the light and color controls in the room. I was able to check in early, had lunch, visited my dad in the hospital, came back had a late dinner, staff were very friendly and I enjoyed the lobby art and atmosphere! Now soon staying at the one in WA DC.
Stayed 1 night in Oct 2024

10/10 Excellent

islom

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, friendly staff but hotel location boring, little scary you feel unsafe and homeless people area
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, friendly hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

arielny sarmiento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Harmandeep Singh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 9 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude front desk, otherwise amazing!

The woman at the front desk was rude, otherwise amazing! Room was well laid out, and the bed was super comfy.
Stayed 1 night in Jan 2025

10/10 Excellent

Emmanuel

Traveled with family
Liked: Amenities, property conditions & facilities
I liked my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nafissatou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything there i love it
Stayed 4 nights in Dec 2024

10/10 Excellent

Brooke

Stayed 1 night in Jan 2025

10/10 Excellent

Maya Fergie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Niomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice need microwave and better refrigerator
Stayed 4 nights in Jan 2025

10/10 Excellent

amer

Stayed 1 night in Jan 2025

8/10 Good

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 2 nights in Jan 2025