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citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Enjoy a city view from the comfort of your room, featuring a large window and a neatly made bed.
Relax in our spacious lobby with comfortable seating and vibrant artwork.
Study and relax in this library area with a bookshelf, workstations, and comfortable seating.
Welcome to Citizen, a stylish building with a glass entrance and lush greenery.
Work out with a city view in this spacious fitness room featuring a range of exercise equipment.

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪10 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(538 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

8.2 out of 10
Very good
(18 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Los Angeles Downtown

4-star Los Angeles hotel, connected to a rail/subway station in Downtown Los Angeles
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Los Angeles Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2690 out of 3479 reviews
Rating 8 - Good. 516 out of 3479 reviews
Rating 6 - Okay. 137 out of 3479 reviews
Rating 4 - Poor. 65 out of 3479 reviews
Rating 2 - Terrible. 71 out of 3479 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Stayed 3 nights in Apr 2025

10/10 Excellent

Margarita, Concord

Stayed 1 night in Apr 2025

2/10 Terrible

John

Traveled with family
Disliked: Staff & service, property conditions & facilities
We arrived at the Hotel and no place to pull up and bring in our bags. The surroundings were horribly unsafe. You print your own key card. The parking was $38 per day and a very unsafe location and needed to use an elevator. I immediately wanted to leave. However, I asked Derek what the neighborhood was like, he said three blocks from Skid Row in LA. We proceeded to the room which reminded me of a youth urban upscale hostile room. It was clean and cute and TINY. Not suitable for three nights not even one. There was a Pokémon style stuffed animal on the table. I said no way since we could never leave and come back as the area was unsafe. We told Derek we had to leave and he would note our Expedia file why.
Stayed 3 nights in Apr 2025

10/10 Excellent

Grant

Stayed 1 night in Apr 2025

10/10 Excellent

Elna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loveddd it! Soooo clean, so cool, so fancy! Definitely recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

James Angel Gallegos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the vibe and the art. Would book again on a returning trip
Stayed 3 nights in Apr 2025

10/10 Excellent

Donald, Medina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the contemporary design, decor and youthful feel of this hotel. As many have said, the rooms are small, completely adequate for one and perhaps a bit tight for two but such a joyful change from the standard American hotel. My room was very quiet and I got a great night’s sleep. The location is near to the B and D Metro, walkable to the Broad Museum, Museum of Contemporary Art and Walt Disney Hall. The walk to Union Station is longer but reasonable. The immediate area is a little sketchy but you can safely walk around those sleeping on the sidewalk and there is sufficiently foot traffic to keep you company. I would stay here again in a flash.
Stayed 2 nights in Apr 2025

10/10 Excellent

Estefania

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Shahrukh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. Smallest hotel ever I have seen in North America. The bathroom is a an add on like a train bathroom. Would not recommend at all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Toni, Douglasville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than the Hilton, staff so kind and attentive . Everything modern and easy to use … loved it here
Stayed 2 nights in Apr 2025

8/10 Good

ella m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 nights and I keep coming back because I love this hotel and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Shirona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Shauntinez

Property itself is nice, perhaps new
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

DJvonne, Hoboken

Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Dodgers stadium

Love this hotel, my go to place to stay when I visit Dodgers stadium.
Stayed 1 night in Apr 2025

10/10 Excellent

kanyarat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Dominica

Stayed 2 nights in Apr 2025

10/10 Excellent

Viridiana

Stayed 1 night in Apr 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and location was great. Definitely would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jalon L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025