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citizenM Los Angeles Downtown

4.0 star property

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Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Reception
Lobby sitting area
Exterior
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Crypto.com Arena
    ‪2 min drive‬
  • L.A. Live
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(521 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

8.0 out of 10
Very good
(17 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Los Angeles Downtown

4-star Los Angeles hotel, connected to a rail/subway station in Downtown Los Angeles
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Los Angeles Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2598 out of 3372 reviews
Rating 8 - Good. 505 out of 3372 reviews
Rating 6 - Okay. 134 out of 3372 reviews
Rating 4 - Poor. 64 out of 3372 reviews
Rating 2 - Terrible. 71 out of 3372 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sven, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Genevieve

Stayed 1 night in Mar 2025

10/10 Excellent

Lissette

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No parking and garage near are $30 overnight w no in & out access this is a huge inconvinenace to be forced to stay out all day instead of coming and going as needed
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 5 nights in Mar 2025

4/10 Poor

Layla

Disliked: Amenities
The room was very very small, no window, no view. The hotel has nobody to take your
Stayed 7 nights in Mar 2025

10/10 Excellent

Gilberto

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Heidy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employees were kind and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

xiaorui

Stayed 1 night in Mar 2025

2/10 Terrible

Bobby

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Plans changed and I was not able to stay, room didn’t get canceled as I thought through a 3rd party (Expedia) after I cancelled my flights, everything was cancelled.and I didn’t even realize it until after the date had past that it wasn’t cancelled or I would’ve made sure. The hotel offered no credit, reimbursement or nothing. Expedia offered no credit, reimbursement or nothing. They just took my money ($600) and said that’s how we operate our business. The hotel or Expedia could’ve offered some type of compensation being I didn’t stay, but nothing. Very disappointing.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, rooms were a bit small.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern. Clean. Good price.

Clean. Convenient. Modern. Nice common area and work spaces. Easy Check out process.
Stayed 4 nights in Mar 2025

8/10 Good

Arthur

Staff helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel - will definitely return
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen M

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the location and the vibe of this hotel. I know the website notes the size of the room, but wasn't really expecting it to be that small. Somewhat of a challenge for 2 people but we liked everything else so much we would stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in via the kiosk, there was a random $240-some charge prompted even though I already paid for the stay in full. The front desk employee, who was helping everyone at the self serve kiosk, said the charge was just an error and it would fall off. He didn’t say what it was even for. A couple days later, I see the charge cleared my checking account. I asked the person on staff at that time who said the charge was for breakfast. I never opted in, so I don’t really get what happened. He was nice enough to refund me. tldr; if you pay through a third party like Orbitz, be careful about surprise charges. And the self serve kiosk is useless when staff insists on walking you through it. Just let them do the job.
Stayed 5 nights in Mar 2025

6/10 Okay

Sanjaykumar

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Grant

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 would come again

Perfect size , quick check in ( the best ever)
Stayed 1 night in Mar 2025

10/10 Excellent

NORIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Lakila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector was extremely helpful with the check in process and very knowledgeable about things to do in the area. He suggested a perfect itinerary for the two days we were staying in LA and the 1st stop was Grand Central Market which was very close and MUCH needed!😋
Stayed 2 nights in Mar 2025

10/10 Excellent

Shalan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how friendly the staff and security always were & the hotel was clean and well organized. I purchased extra for city view and it did not disappoint, I could see Angels Landing in the distance & it made watching shows at night so memorable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and friendly staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Illia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this place. Clean, nice staff, excellent food. Downtown of LA - terrible place.
Stayed 2 nights in Mar 2025