citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby sitting area
Fitness facility
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi
$144
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
361 South Spring Street, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪10 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(569 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

8.2 out of 10
Very good
(20 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Los Angeles Downtown

4-star Los Angeles hotel, connected to a rail/subway station in Downtown Los Angeles
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Los Angeles Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2847 out of 3677 reviews
Rating 8 - Good. 545 out of 3677 reviews
Rating 6 - Okay. 148 out of 3677 reviews
Rating 4 - Poor. 65 out of 3677 reviews
Rating 2 - Terrible. 72 out of 3677 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small hiccup at first upon checkin but the staff was able to turn a potentially bad situation into a good one and recover. I love the lobby and the pop art themes throughout the hotel. The bed is very comfortable. Everything was convenient to commute to. I would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Welcoming!
Stayed 5 nights in May 2025

10/10 Excellent

Daniela

Stayed 8 nights in May 2025

10/10 Excellent

Divine

Stayed 1 night in May 2025

10/10 Excellent

Breyona

Stayed 1 night in May 2025

10/10 Excellent

JUAN

Stayed 3 nights in May 2025

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was nothing short of amazing. This place was highly recommended on TikTok which is why I chose this hotel and I was so glad I did. The check in process was smooth and simple, I love the option of self service. The hotel, rooms, floors and everything were super clean. I also enjoyed having the iPad for usage of everything in the room! I will definitely be back to citizenM the next time I am in LA
Stayed 3 nights in May 2025

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great staff always my go to hotel when I’m in LA for Business!
Stayed 2 nights in May 2025

10/10 Excellent

Liwen

Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Stayed 1 night in May 2025

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Fahim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Amenities
The property is for a buisness class and in the heart of down town LA
Stayed 4 nights in May 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was cozy, but charming.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 6 nights in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property for business travel. Rooms are small but efficiently designed.
Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Stayed 2 nights in May 2025

10/10 Excellent

Krystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Small room for the price but nice and clean.
Stayed 2 nights in May 2025

10/10 Excellent

Neidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, yes, yes! This is officially our favorite hotel ever. We will ONLY be staying here from now on! The rooms are modern and the views are GORGEOUS. All of our requests were met without hesitation. All of the staff were friendly and helpful. We're just absolutely in love with this place.
Stayed 1 night in May 2025

8/10 Good

geraldina

Business traveler
Liked: Property conditions & facilities, room comfort
All good except couldn’t get the cleaning schedule straight
Stayed 4 nights in May 2025

10/10 Excellent

Arshia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025