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citizenM Los Angeles Downtown

4.0 star property

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Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby sitting area
Reception
Exterior
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Crypto.com Arena
    ‪2 min drive‬
  • L.A. Live
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Los Angeles Downtown

4-star Los Angeles hotel, connected to a rail/subway station in Downtown Los Angeles
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Los Angeles Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2534 out of 3303 reviews
Rating 8 - Good. 499 out of 3303 reviews
Rating 6 - Okay. 135 out of 3303 reviews
Rating 4 - Poor. 64 out of 3303 reviews
Rating 2 - Terrible. 71 out of 3303 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place in DTLA. Near a lot of fun restaurants and bars and the hotel itself was fun with a great, friendly staff who all had great energy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dyionesious, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 2 nights in Mar 2025

8/10 Good

afsaneh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Lee Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional front desk guys!

The staff members were absolutely wonderful. A++++
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while you’re in LA. Some homeless people around but if you keep your distance you should be okay. The food was immaculate
Stayed 2 nights in Jan 2025

10/10 Excellent

Darrinika

Stayed 4 nights in Mar 2025

10/10 Excellent

Kimberly Saenz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoroughly enjoyed my stay!

Stayed at CitizenM for the 40th LA Marathon. Exceeded expectations! The room was small but rather cozy. Lights, temperature, TV were all controled by the room iPad. Big safe for personal storage (big enough to fit a 14" inch laptop (maybe as large as 17"). Breakfast buffet was quite generous in selection (4 hot items, at least 1 item was rotated), and the lobby ambience was very vibing. Always a security guard at night and the doors require keycard access during that time for safety. Allows for package delivery but you must be checked in already before they sign for it. Definitely will go back to this chain in the future!
Stayed 4 nights in Mar 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking situation is just horrible, but made due
Stayed 1 night in Mar 2025

10/10 Excellent

Winston

Stayed 4 nights in Mar 2025

10/10 Excellent

Niony

Business traveler
Liked: Amenities
I had a wonderful stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Martin Ituarte

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice and safe, love the decor and vibe. Rooms very nice and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Toby

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent
Stayed 1 night in Mar 2025

6/10 Okay

maleha

Stayed 3 nights in Mar 2025

6/10 Okay

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Megan, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is really a fun, well-designed hotel, especially for solo travellers. The rooms are small but well-designed and feel tremendously cozy. The lobby is chic but comfortable and great for hanging out or getting work done. The staff were ALL friendly, helpful and well-informed. This is probably my new favorite hotel chain. I hope they continue expanding!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is really nice up to date staff is super friendly
Stayed 5 nights in Mar 2025

10/10 Excellent

Magaly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro station just a block away, super convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

Yareli

Stayed 3 nights in Mar 2025

10/10 Excellent

Sherrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern and uniquely artistic. Rooms are small and there is no parking, but there are parking options close by. It is walking distance to restaurants and public transportation. Staff is very kind and accomodating. I would stay there again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Perla

Stayed 2 nights in Mar 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025