Comfort Suites Ontario Airport Convention Center

2.5 star property

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Photo gallery for Comfort Suites Ontario Airport Convention Center

Property entrance
Pillowtop beds, in-room safe, desk, laptop workspace
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym

Explore the area

Map
1811 E Holt Blvd, Ontario, CA, 91761
  • Ontario Convention Center
    ‪7 min walk‬
  • Toyota Arena
    ‪4 min drive‬
  • Ontario Mills Shopping Mall
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

Suite, 1 King Bed with Sofa Bed, Accessible Tub, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds with Sofa Bed, Non Smoking

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds with Sofa Bed, Accessible Tub, Non Smoking

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Ontario Airport Convention Center

Ontario hotel walkable to Ontario Convention Center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Comfort Suites Ontario Airport Convention Center offers 100 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Comfort Suites Ontario Airport Convention Center provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 904 square feet (84 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in February 2020.

Comfort Suites Ontario Airport Convention Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 904 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Renovated entire property - February 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Comfort Suites Hotel Ontario Airport
Comfort Suites Ontario Airport
Comfort Suites Ontario Convention Center Hotel
Comfort Suites Ontario Convention Center
Comfort Suites Ontario Convention Center
Comfort Suites Ontario Airport Convention Center Hotel
Comfort Suites Ontario Airport Convention Center Ontario
Comfort Suites Ontario Airport Convention Center Hotel Ontario

Comfort Suites Ontario Airport Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 710 out of 1141 reviews
Rating 8 - Good. 241 out of 1141 reviews
Rating 6 - Okay. 85 out of 1141 reviews
Rating 4 - Poor. 37 out of 1141 reviews
Rating 2 - Terrible. 68 out of 1141 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yasmin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrithing good
Stayed 1 night in Feb 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

oscar

Disliked: Amenities, property conditions & facilities
Tv doesn't work no internet air conditioner smells i think the to fix it
Stayed 1 night in Mar 2025

10/10 Excellent

Lorie

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to our car rentals
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Stayed 2 nights in Feb 2025

10/10 Excellent

Dasia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Nice staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the option of actual room service. The free breakfast is the best free breakfast I have seen.
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle, Pinnacle

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and affordable. Plenty of walkable places to grab a bite. Seemed safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and no one bugged me. Will stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Jan 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness
You can hear all the neighboring rooms
Stayed 2 nights in Feb 2025

6/10 Okay

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean . Easy parking Room had large stain on carpet. Traffic noise (planes and cars) made it hard to sleep
Stayed 1 night in Feb 2025

6/10 Okay

Gina

Traveled with family
Liked: Staff & service

Older room

Lobby and facility was clean. Our room however was older, furniture beaten up, and we could not find the right temp to stay comfortable. Too much furniture for a small room. The bathroom was good except for sink wouldn't drain.
Stayed 2 nights in Feb 2025

4/10 Poor

Canada

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
outlets didnt work, a/c leaked on the carpet, bathroom fan not working, hot tub outside not working properly, food not good. Staff double charged us at the market. internet sucked and television had no options to actually watch anything. walls paper thin
Stayed 2 nights in Feb 2025

10/10 Excellent

Oswaldo

Good customer service clean room and very comfy bed
Stayed 1 night in Feb 2025

6/10 Okay

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the hotel. However the smell of smoke in the hallway was so strong it came through the vent in our bathroom. The room was clean spacious, and breakfast options were nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Bertha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was my 3rd time staying here, and it will be my last. My reservation was for 6 adults. We were not provided with the proper amount of bedding, pillows, and towels. When we called the front desk asking for additional sheets and pillows we we're told that they were sold out🤔, to go back in the morning. I also complained about my room being extremely hot. I expressed my concerns about the AC not working. I had it set at 60 degrees and my room felt as if it was in the 70s. I went downstairs to the front desk to get the one pillow and the one sheet they did had available, I check the thermostat, and it was set to 73 degrees. Night shift staff didn't appear to care of anything i had to say. I would've cared about the temperature if my room was at a comfortable temperature. Next morning we all went down for breakfast and it felt even warmer in. We were sweating just standing in line to get breakfast. I went to look at the thermostat, and it was at 75 degrees. I didn't even enjoyed my morning coffee being so hot in there. As we were heading out to go about our day we notified day shift staff we were heading out and that we would like our room cleaned and to leave enough sheets and pillows to acomodate 6 people. We get back the end of the day to find our room the same way we left it and no extra sheets or pillows. Whats worst is that by morning we didn't have any toilet paper either since nobody derviced our room. Thank God i always travel with wipes. Definitely not going back.
Stayed 3 nights in Feb 2025

10/10 Excellent

KRISTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5k overnighter

Good breakfast. Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starbucks across the parking lot was a bonus!
Stayed 1 night in Jan 2025

10/10 Excellent

Renn Chia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless around hotel. Security was available. No incidents
Stayed 5 nights in Jan 2025