DoubleTree by Hilton Ontario Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Ontario Airport

Exterior
Bar (on property)
Courtyard
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Suite, 1 King Bed | Living area | 37-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
222 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Toyota Arena
    ‪4 min drive‬
  • Ontario Mills Shopping Mall
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Pool View

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 398 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

DoubleTree by Hilton Ontario Airport

Ontario hotel with 2 restaurants, connected to the convention center
2 restaurants, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
DoubleTree by Hilton Ontario Airport offers 482 accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 13 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 12800 square feet (1189 square meters) include conference space. This business-friendly hotel also offers a nightclub, a vending machine, and multilingual staff. A roundtrip airport shuttle at scheduled times and an area shuttle are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Ontario Airport is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Citrus West - This café serves breakfast and lunch. A children's menu is available.
Porter's Prime - This steakhouse specializes in American cuisine and serves dinner only. Open select days.
Vineyards Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:30 AM to 11:30 PM at scheduled times
  • Free area shuttle
  • Self parking on site (USD 19.75 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 17.95 to 21.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Citrus West
  • Porter's Prime
  • Vineyards Bar

Things to do

  • Bicycle rentals
  • Nightclub
  • Pool
  • Shopping

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 12,800 square feet of conference space
  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 17.95 to 21.95 per person
  • Self parking fee: USD 19.75 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Ontario Airport
DoubleTree Hilton Ontario Airport
DoubleTree Ontario Airport
Hilton DoubleTree Ontario Airport
Hilton Ontario Airport
Ontario Airport DoubleTree
Doubletree Ontario
DoubleTree Hilton Ontario Airport Hotel
Ontario Doubletree
Doubletree By Hilton Ontario
DoubleTree by Hilton Ontario Airport Hotel
DoubleTree by Hilton Ontario Airport Ontario
DoubleTree by Hilton Ontario Airport Hotel Ontario

DoubleTree by Hilton Ontario Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 518 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place gor mimosas and bruch
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my birthday trip and my only outing in a long time, like a year and this hotel was perfect. Check in was easy, and those cookies were the highlight for my husband. Dinner at Porter's was perfect and free club tickets came with the reservations. Its the best onestop funshop. Jacuzzi time after we ate breakfast which was offered with the room reservation. Only certain items are eligible and unfortunately my husband wasn't aware of the menu limitations and his meal was charged to our room. All our meals were delicious shout out to the Chefs you all made my Birthday special
Stayed 1 night in Mar 2025

10/10 Excellent

Consuelo, los angeles

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Jeremie

Business traveler
Liked: Staff & service
The room was clean, but smelled slightly of smoke. Airport noise was constantly present, but you're two miles from an airport, so to be expected. The facility is huge and a bit confusing to get around, but the front desk was helpful and provided a map. Very convenient area, but having to pay for parking was an added expense not anticipated.
Stayed 3 nights in Mar 2025

8/10 Good

Lindsey

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were upgraded do to the long distance our room was located from the front part of the building because I was on crutches. It was very nice and helpful with a shorter distance for me to have to traverse. The only pit fall was the tub/shower drain was clogged. My huband and I took the drain top off and cleaned out a mostly dissolved bar of soap. You might be wondering why in the world we did this instead of informing the front desk. 1). I was exhausted and 2). we didnt figure out the shower would not drain properly until to far into our shower. Later that night the water was finally gone and I unscrewed the drain plug thing because I wanted to take a shower in the morning without issue, if possible. So I fixed it easily myself. 3). It was so exchusting on crutches I did not want to move rooms. All in all a great place to stay. I love the pool court yard area and the free shuttle to/from the airport. This is the only hotel we stay at when passing through. They now have gluten free cookies at the front desk too! My husband is celiac and he was able to eat the gluten-free chocolate chip cookies. 👍
Stayed 1 night in Dec 2024

8/10 Good

Amanda K

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, close to the Ontario Airport. I appreciated getting texts from the hotel to make sure everything was going well. I would have preferred knowing at booking that parking per night was extra.
Stayed 4 nights in Mar 2025

8/10 Good

Charles Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kimberly

Traveled with family
Disliked: Staff & service
Never received housekeeping. Asked for a supervisor. They could not talk because busy with guests. Never received a call back. Hotel is outdated. Very large. 3 separate buildings.
Stayed 4 nights in Mar 2025

8/10 Good

Kristine, Glendale

Location and cleanliness was what O liked Needs to be updated
Stayed 2 nights in Feb 2025

6/10 Okay

Jonathan

Traveled with partner
Liked: Staff & service
Fire alarm went off at 6am really not pleasingly for trying to sleep
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony, Menifee

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara, MILILANI

Stayed 1 night in Jan 2025

10/10 Excellent

lydia

Stayed 1 night in Mar 2025

4/10 Poor

Edwin

Stayed 2 nights in Feb 2025

10/10 Excellent

Estella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness
Found bed bugs
Stayed 2 nights in Mar 2025

6/10 Okay

garcia

Disliked: Staff & service, property conditions & facilities
I think the properties okay but night shift her name is Evelyn she's horrible she's terrible maybe she doesn't get paid I don't know she treats people with an attitude and her behavior it's not acceptable I understand she doesn't speak Spanish because she doesn't want to maybe she doesn't know I speak French in Spanish English and I'm sorry that she wasn't brought up to speak different languages but she doesn't have to treat people horrible she has to respect people her behavior it's terrible.
Stayed 1 night in Mar 2025

2/10 Terrible

Brandon

Stayed 1 night in Nov 2024

10/10 Excellent

Dylan

Stayed 1 night in Feb 2025

6/10 Okay

Angel

Traveled with family
Liked: Cleanliness, amenities
Shower pressure was terrible. Nice, clean place to stay otherwise.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great job!
Stayed 3 nights in Feb 2025

8/10 Good

Simon, Norwich

Stayed 1 night in Feb 2025

10/10 Excellent

Simon, Norwich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for the Convention Center. The hotel is perfect, the staff were so helpful. It beat our expectations and the kids loved the pool and spa.
Stayed 1 night in Feb 2025

4/10 Poor

Lee

Stayed 1 night in Feb 2025