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DoubleTree by Hilton Ontario Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Ontario Airport

Courtyard
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby
Exterior
Suite, 1 King Bed | Living area | 37-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$140
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
222 N Vineyard Ave, Ontario, CA, 91764
  • Place, Ontario Convention Center
    ‪5 min walk‬
  • Place, Regal Edwards Ontario Palace
    ‪18 min walk‬
  • Place, Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(6 reviews)
  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Courtyard

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool View

Courtyard

Premium Room, 2 Queen Beds, Pool View

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 37-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible

  • 398 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

7.8 out of 10
Good
(10 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

7.4 out of 10
Good
(12 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Ontario Airport

4-star Ontario hotel, connected to the convention center in Racimo
2 restaurants, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
DoubleTree by Hilton Ontario Airport offers 482 accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 13 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 12800 square feet (1189 square meters) include conference space. This business-friendly hotel also offers a nightclub, a vending machine, and multilingual staff. A roundtrip airport shuttle at scheduled times and an area shuttle are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Ontario Airport is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Citrus West - This café serves breakfast and lunch. A children's menu is available.
Porter's Prime - This steakhouse specializes in American cuisine and serves dinner only. Open select days.
Vineyards Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:30 AM to 11:30 PM at scheduled times
  • Free area shuttle
  • Self parking on site (USD 19.75 per night; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 17.95 to 21.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Citrus West
  • Porter's Prime
  • Vineyards Bar

Things to do

  • Bicycle rentals
  • Nightclub
  • Pool
  • Shopping

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 12,800 square feet of conference space
  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 17.95 to 21.95 per person
  • Self parking fee: USD 19.75 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Ontario Airport
DoubleTree Hilton Ontario Airport
DoubleTree Ontario Airport
Hilton DoubleTree Ontario Airport
Hilton Ontario Airport
Ontario Airport DoubleTree
Doubletree Ontario
DoubleTree Hilton Ontario Airport Hotel
Ontario Doubletree
Doubletree By Hilton Ontario
DoubleTree by Hilton Ontario Airport Hotel
DoubleTree by Hilton Ontario Airport Ontario
DoubleTree by Hilton Ontario Airport Hotel Ontario

DoubleTree by Hilton Ontario Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 560 out of 1016 reviews
Rating 8 - Good. 200 out of 1016 reviews
Rating 6 - Okay. 116 out of 1016 reviews
Rating 4 - Poor. 65 out of 1016 reviews
Rating 2 - Terrible. 75 out of 1016 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Jasmine

Disliked: Cleanliness, staff & service
Upon check in staff was not welcoming. I was put in a room
Stayed 1 night in Oct 2025

8/10 Good

Hikaru

Stayed 1 night in Jun 2025

10/10 Excellent

Karsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Elvoyde

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Christine

Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

2/10 Terrible

Adriana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to formally submit a complaint regarding my recent reservation made through Expedia at the DoubleTree by Hilton in Ontario, California. When I made the booking, I clearly specified that our party included 5 adults. Based on this information, I trusted that the accommodations provided would appropriately meet the needs of all guests. However, upon arrival, we were assigned a room with only two queen beds and no additional bed, sofa bed, or rollaway option for the fifth guest. When I raised this issue at the hotel front desk, I was informed that it was either my fault or Expedia’s fault for not noticing that the hotel does not provide additional beds. The staff made no effort to resolve the issue and simply told me to contact Expedia. When I contacted Expedia support, I was told that since the room description listed only two queen beds and the hotel does not offer sofa beds, there was nothing Expedia could do. This response is unacceptable. If Expedia allows a booking to be made for 5 adults, then the accommodation should include proper sleeping arrangements for all 5 people, not just 4. As a result, my son was forced to sleep on the floor with only extra blankets provided by the hotel. This was not only extremely uncomfortable but also far below the standard of service I expect when booking through Expedia.I have been a loyal Expedia customer and trusted your platform to provide accurate and reliable booking services.This experience left me very dissatisfied
Stayed 2 nights in Sep 2025

8/10 Good

Mark, Fort Worth

Stayed 1 night in Sep 2025

6/10 Okay

Howard

Liked: Cleanliness, property conditions & facilities, room comfort

Underwelming for the price.

We booked into a suite which was nice, but lacked ammenities that you'd expect for a $500/night room. (1) We checked in using the Hilton Honor's app but we were unable to get notifications about our room readness/assignment without physically logging into the hotel internet. Sadly, we could not log into the hotel internet without a room number. BeSadly, we ended up at the front desk. (2) Bell hop service was limited. We were able to store our bags until the room was available. No delivery was available. (3) We had to ask about parking passes. This should of been important information provided as we checked in. (4) Room service was not available at all during our stay. No trash collection. Fresh towels only offered upon request. (Again, $500/night) (5) The room air conditioning frequently froze allowing the room to fall far below the set temperature. On the plus side, it was convient to the convention center and comfortable.
Stayed 2 nights in Sep 2025

2/10 Terrible

Justo, seattle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

8/10 Good

Allan, Long Beach

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

JAMIE

Stayed 1 night in Sep 2025

8/10 Good

Carissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and knowledgeable.
Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Stayed 1 night in Sep 2025

6/10 Okay

sherif

Stayed 3 nights in Sep 2025

6/10 Okay

Champagne

Traveled with partner
Liked: Cleanliness
Unable to receive benefits Cable tv option outdated compared to when ibook through Hilton No soap in bathroom
Stayed 1 night in Sep 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday celebration

It was a very convenient location. We celebrate it the birthday party at the Misty's Lounge. And the location was very convenient to other things.
Stayed 1 night in Aug 2025

2/10 Terrible

Miriam

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice and big. Many rooms Roomy rooms but a little dank and old feeling
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jeanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025