DoubleTree by Hilton Pomona

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Pomona

Lobby
Lobby
Terrace/patio
Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
3101 W Temple Ave, Pomona, CA, 91768
  • California State Polytechnic University, Pomona
    ‪3 min drive‬
  • Western University of Health Sciences
    ‪7 min drive‬
  • Fairplex
    ‪7 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

  • 494 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 494 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

  • 494 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

DoubleTree by Hilton Pomona

4-star hotel in Westmont
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Pomona offers 132 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Pomona hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Pomona features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Pomona is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
VITA Los Angeles - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VITA Los Angeles

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Pomona
Hilltop Suites Hotel Pomona
Hilltop Suites Pomona
Pomona Shilo Inn
Shilo Inn Pomona
Hilltop Suites
DoubleTree by Hilton Pomona Hotel
DoubleTree by Hilton Pomona Pomona
DoubleTree by Hilton Pomona Hotel Pomona

DoubleTree by Hilton Pomona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1004 reviews" "
Rating 8 - Good. 188 out of 1004 reviews" "
Rating 6 - Okay. 84 out of 1004 reviews" "
Rating 4 - Poor. 49 out of 1004 reviews" "
Rating 2 - Terrible. 51 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Rosario

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Arnulfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Sep 2024

10/10 Excellent

Kethion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Lori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked the entry and lobby of this property and the nice areas to sit. They also seem to have a lovely restaurant even though we did not have time to use it. It also had a nice little area to buy snacks. Unfortunately, the rest of our stay was disappointing. One of the reasons was that our room was not cleaned the first day and when I went down at 6:00 pm that evening and asked if it could be cleaned they said that housekeeping was finished. They made us feel like it was an inconvenience even to have towels brought to the room. When we returned to our room there were towels just inside the door on the stool and the door was left OPEN. And, then there were small things like no waters in our room, which is really helpful for coffee. The coffee maker needs to to upgraded. Overall, the hospitality was sorely missing and you felt nickel and dimed versus welcomed. Something as simple as a water bottle goes a long way to get someone to return to your hotel. We are super easygoing and the type to leave our rooms clean and respectable so if we were bummed then I assume someone with higher expectations would be pretty unhappy with their stay. If you need a place to sleep this is a good spot but if you are looking for a little bit more customer service and hospitality this hotel is unfortunately medicore.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Excellent stay
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Property conditions & facilities
It was an excellent stay
Stayed 1 night in Sep 2024

10/10 Excellent

Biao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best choice in the area. Not much to do.
Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

The windows in the lobby were very dirty
Stayed 1 night in Sep 2024

8/10 Good

Kathryn

Stayed 4 nights in Sep 2024

10/10 Excellent

cynthia, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great room!
Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The widows in the lobby were filthy. The view from the lobby was obstructed by dirty windows.
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTINA

Stayed 3 nights in Sep 2024

2/10 Terrible

Marwan

Room full of ants and different crawling insects I took some pictures Also the smell of the room was awful
Stayed 1 night in Sep 2024

6/10 Okay

JOSEPH

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person working the front desk was so friendly and offered to print out a parking pass we needed for a college tour. Great service!
Stayed 1 night in Sep 2024

6/10 Okay

Moon, Cupertino

Liked: Staff & service
They charged $10 for parking; nobody told me about it. The breakfast buffet was a joke.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamal, USA

Liked: Cleanliness, amenities
It was good
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Luther

No one answers the phone after 8:30pm. No one answers room service at Italian restaurant
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Room was clean and the property was in excellent shape.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Stayed 2 nights in Aug 2024