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Embassy Suites Ontario Airport

3.5 star property

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Lobby
Lobby
Exterior
Lobby
Two queens | Hypo-allergenic bedding, down comforters, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Housekeeping
  • Bar

Explore the area

Map
3663 E Guasti Rd, Ontario, CA, 91761
  • Toyota Arena
    ‪17 min walk‬
  • Ontario Convention Center
    ‪2 min drive‬
  • Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪17 min walk‬

Room options

View all photos for Suite, One King Bed, Roll In Shower

Hypo-allergenic bedding, down comforters, in-room safe

Suite, One King Bed, Roll In Shower

  • 483 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Hypo-allergenic bedding, down comforters, in-room safe

Two Queen Beds, Non-Smoking, Roll In Shower

  • 585 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens

Two queens | Hypo-allergenic bedding, down comforters, in-room safe

Two queens

  • 559 sq ft
  • Sleeps 6
  • 2 Queen Beds

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  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (955)
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The price is $199 total
includes taxes & fees
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About this property

Embassy Suites Ontario Airport

3.5-star hotel in Guasti
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Embassy Suites Ontario Airport offers 175 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include queen sofa beds. Beds feature down comforters. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites Ontario Airport provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 5300 square feet (492 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge).

Embassy Suites Ontario Airport is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Chaffeys - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Chaffeys Lounge - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Uncovered self parking on site (USD 17.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Chaffeys
  • Chaffeys Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,300 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 300.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 0.195 percent will be charged
  • Destination fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 17.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 300.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Ontario Airport
Embassy Suites Ontario Airport
Ontario Airport Embassy Suites
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Hotel
Embassy Suites Ontario Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Airport Ontario
Embassy Suites Ontario Airport Hotel Ontario

Embassy Suites Ontario Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 189 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

George

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I was double charged gratuity. Front desk person couldn't help and no call back from mgr on Monday. Room service was bad, had to go downstairs to order because no one picked up the phone. Waitress was talking to coworker and had bad attitude. Same person brought up food. Normally we love Embassy Suites. We'll just avoid Ontario CA
Stayed 1 night in Feb 2025

8/10 Good

JULIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose this hotel for the indoor pool and spa. The spa was out of order and when we went to use the pool it was closed for cleaning. Room was nice, restaurant was very good. Breakfast was good. Our only complaint is that we were unable to use the pool and spa.
Stayed 1 night in Feb 2025

8/10 Good

Susan, Huntington Beach

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited a couple times when necessary to be there for appointment in the area. All of the staff we encountered were very polite and helpful. The issues we had were with TV. No guides were available and room service limited. It was a pleasant visit regardless. Best suited for business traveler.
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
The Sangria was delicious! The front desk ladies were condescendin and they are very snobby. This Embassy is the first one I have stayed at where they charge for the cookies. Night time was full of drunk men everywhere. Not crazy drunk just noticably drunk. And staring at my daughter. Creepy. We had to do laundry and felt unsafe. The room was ok though. The terrible view was the top of a roof. Creepy again. The water dispenser was empty all night. The food was gross. Soggy waffles, nats everywhere, little options. Best part was the fruit and cereal. The pool was hella creepy. It's connected to the parking lot and the windows are see through. The hot tub is broken and there were more natsI and lil flies.It felt like swimming in the back rooms! The water was warm. The beds were heaven like usual though! They don't tell you they charge for parking. Usually Embassy does not. Airport prices and atmosphere. Just a bad vibe.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Horrible

dirty room , bad service and no air conditioning at night. limited
Stayed 1 night in Feb 2025

10/10 Excellent

Leemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money.

Great room.. Good people.
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Rooms were clean and spacious. Definitely will stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Stayed 2 nights in Feb 2025

10/10 Excellent

Lewry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool was great!!
Stayed 1 night in Jan 2025

10/10 Excellent

Spring

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

MAHER, MIRA LOMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the utensils in the breakfast. They are old, hard to find a clean one. I recommend buying new silverware suitable for the hotel and pay attention to the cleanliness out of the dishwasher
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice and convenient hotel for ONT airrport
Stayed 1 night in Jan 2025

10/10 Excellent

Marlena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

jeff

Business traveler
Liked: Staff & service
Needs renovation. Why do they charge for parking? Plenty of parking space and no valet.
Stayed 1 night in Jan 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy room

I would like to thank the lady with dark hair at the front that listened to my concerns on the room type I wanted. She gave a nice quiet room….Thank You
Stayed 1 night in Jan 2025

4/10 Poor

Dawnell

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast is great, the rest a bit overpriced

great breakfast. hotel was a little older and a bit high on price compared to other hotels in area
Stayed 2 nights in Dec 2024

10/10 Excellent

CARLOS

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for teams to stay for the Norco soccer tournament. Also great service including your breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time

We were there for a hockey game at the Toyota Arena with family. It was perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Stayed 1 night in Jan 2025

10/10 Excellent

Isaac

Stayed 2 nights in Dec 2024

8/10 Good

Cheryl

Stayed 2 nights in Oct 2024