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Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property

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Photo gallery for Extended Stay America Suites Los Angeles Ontario Airport

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Property amenity
Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • Air conditioning
$103
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3990 Inland Empire Blvd, Ontario, CA, 91764
  • Toyota Arena
    ‪7 min walk‬
  • Ontario Mills Shopping Mall
    ‪19 min walk‬
  • Ontario Convention Center
    ‪2 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Los Angeles Ontario Airport

Hotel in Guasti
Coffee/tea in a common area, a meeting room, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Los Angeles Ontario Airport offers 127 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Extended Stay America Suites Los Angeles Ontario Airport is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 233 out of 1001 reviews
Rating 8 - Good. 145 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 158 out of 1001 reviews
Rating 2 - Terrible. 307 out of 1001 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rei

Traveled with family
Disliked: Cleanliness, staff & service, amenities
You shouldn’t stay here
Stayed 1 night in Jun 2025

2/10 Terrible

Francine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend, needs new carpet, fixtures, paint and cleaning.
Stayed 1 night in May 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Liked: Staff & service

Dog Pee

Hotel was in a great spot if you’re looking to explore Ontario and surrounding areas. In the heart of the IE. Hotel allows pets and you can tell. Room smelled like dog pee in the carpets. Everything else was clean except for that.
Stayed 2 nights in May 2025

6/10 Okay

Roxanne

Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will not recommend

The room we stayed in was messy. The linen was dirty, there were hair all over the bed and in the bathroom. The carpet had stains and bathroom/shower were not cleaned. When asked if there was another room available, the check in staff said No. Don't recommend this hotel to anyone.
Stayed 1 night in May 2025

4/10 Poor

Roch

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Bad experience....

Not so good. We had cockroaches and small black bugs, throughout the room, discussing. I motioned it to the desk clerk, she said she would let someone know but there nothing she could do about it. This will be are last visit to any Extended stay at that location, for sure.
Stayed 1 night in May 2025

6/10 Okay

vecani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The check in was easy and the girl at the front desk was very helpful. The elevator and hallway was dirty. And the room was clean but I saw in the morning a little cockroach running around the bedroom. A little more effort can be great.
Stayed 1 night in May 2025

6/10 Okay

Durant

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Rude front desk

Front desk clerk was rude and in a personal phone call while tried to check in. We asked a few ?? And either didn’t Answer or was annoyed we asked ?? Beds are really hard hallways had a bad smell. Room was clean
Stayed 1 night in May 2025

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Apr 2025

6/10 Okay

Garret

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Joice

Stayed 1 night in May 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nightmare trip

The room was infested with roaches I have to buy insecticide to kill as many I can see I'll never come back for sure staff was very rude not professional
Stayed 3 nights in Apr 2025

2/10 Terrible

Paris

Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2025

4/10 Poor

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old, weird musky smell and a roach came out to say hello.. But the service from the staff is amazing on the other hand.
Stayed 1 night in Apr 2025

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Guillermo

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People outside, closed to the front door was smoking. The room smell like cigarette. Guest with dog inside the room. Floor is sticky, and we found a small cockroach back to the headboard. We selected this hotel because we have an event at the Toyota Arena.
Stayed 1 night in Apr 2025

4/10 Poor

Rudy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s not all that, found hair in the bed, stains on the floor, smelled like cigarettes.
Stayed 2 nights in Apr 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Zhigang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Martha

Liked: Staff & service
Disliked: Property conditions & facilities
There were roaches
Stayed 3 nights in Apr 2025