Extended Stay America Suites Los Angeles Valencia

2.5 star property

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Studio, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Lobby
Lobby
Fridge, microwave, stovetop, coffee/tea maker
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
24940 Pico Canyon Rd, Stevenson Ranch, CA, 91381
  • Valencia Lanes
    ‪2 min drive‬
  • Henry Mayo Newhall Memorial Hospital
    ‪5 min drive‬
  • Valencia Country Club
    ‪5 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪22 min drive‬

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites Los Angeles Valencia

Stevenson Ranch hotel with in-room kitchens
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Los Angeles Valencia offers 104 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Stevenson Ranch hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Parking is available onsite for a surcharge.

Extended Stay America Suites Los Angeles Valencia is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per stay
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Los Angeles Valencia
Extended Stay America Los Angeles Valencia Aparthotel
Extended Stay America Los Angeles Valencia Stevenson Ranch
Extended Stay America Valencia
Extended Stay America Los Angeles Valencia Hotel Stevenson Ranch
Extended Stay America Los Angeles Valencia Hotel
Extended Stay America Los Angeles Valencia
Extended Stay America Suites Los Angeles Valencia Hotel

Extended Stay America Suites Los Angeles Valencia Reviews

Reviews

6.8
Rating 10 - Excellent. 302 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 181 out of 1002 reviews
Rating 4 - Poor. 130 out of 1002 reviews
Rating 2 - Terrible. 167 out of 1002 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Abel

Business traveler, Traveled with family
The worse hotel
Stayed 2 nights in Nov 2024

2/10 Terrible

Florinda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
The room was very old and run down. Hairs visible in sink drain. No shampoo, wash towel or bath mat. Very thing bed cover. Pillows old and disgusting. I will not stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Carlos Antonio

Traveled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty Place
This property is worn. Carpets old and dirty, Overall appearance not good. Did have a friendly staff.
Stayed 2 nights in Nov 2024

4/10 Poor

Paula, North Hollywood

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed one night because our power was off due to power company shut offs for fire safety. We checked in around 7:30pm, across from the front desk is the area where they set up coffee & such in the mornings; there were used coffee stirrers all over the floor. The staff were very friendly. The carpet in the hallway was very old and stained. The room was adequate but very dated. The pillows were awful and the bed linens were rough. The cooktop in the kitchenette needs to be replaced. The bathroom shower unit definitely needs to be replaced! We absolutely would not use it! It’s apparent that this is a hotel that many people live in and that may be why it’s in the shape that it’s in. We were very surprised considering the neighborhood it’s in. We would not stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ricardo

Stayed 1 night in Oct 2024

4/10 Poor

Prakash, Livermore

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Leaky shower faucet, slippery bathtub, sinking bed felt like sleeping in an hammock. Not worth the money. Staff was very courteous and understanding.
Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Stayed 3 nights in Aug 2024

4/10 Poor

Gerri

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend needs a complete overhaul
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Staff & service, room comfort
Not as bad as most of the reviews say
The hotel is older, looks like it’s going through some updates but overall it was ok. The room was ok, floors were sticky but didn’t “appear” dirty. Someone had a dog that would not shut up, but that’s not the hotel’s fault. Just made the stay a little less enjoyable. The staff was sweet and attentive which made the stay easy. It was what we were looking for, no bells and whistles, just a place to crash after Six Flags.
Stayed 2 nights in Oct 2024

4/10 Poor

Maple

Stayed 1 night in Oct 2024

2/10 Terrible

Laura

Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed for all of one hour. I had to leave because the room was so dirty. There was also people sleeping out on the ground in the parking lot next to guests’ cars.
Stayed 1 night in Oct 2024

4/10 Poor

Mario

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor property conditions and facilities. Lobby and common areas dirty. Outdated rooms. Old kitchen. Too expensive for what you get.
Stayed 1 night in Oct 2024

6/10 Okay

Jesus, Chula vista

Liked: Staff & service
Property smell like vegas hotels (smoke) towel are to small,ac don’t work very well
Stayed 1 night in Oct 2024

10/10 Excellent

Adan

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Helpful staff! BED BUGS found. Hotels.com no help!
First, I want to say that the front desk staff was extremely nice and helpful. They made our experience a little better and I'm grateful for that. Now for the bad- the hotel is older and could use some serious cleaning and updates. The room wasn't cleaned like it should have been & there was a strong unpleasant odor. We found dust by the window & a/c unit, food particles in bottom of a pot/pan, weird holes in the bathroom wall, carpets in hallway filthy, dog hair on the luggage cart, etc. We ended up checking out within 30ish mins of checking in due to the BED BUGS. We spotted them crawling around on one of the beds & notified the hotel staff immediately. They were extremely helpful with getting us checked out and we finally saw the refund on our card (almost a week later). I was advised that the room would be treated before being rented to anyone else. Unfortunately, this issue was extremely stressful and left us scrambling to find another hotel at the last minute (at 9pm). We also had to throw away some of my daughters things because they were on the bed when the bed bugs were found. I'm just grateful that the hotel staff was helpful getting us checked out and refunded. I do have several photos but I've decided not to include them in my review. Also, Hotels.com was absolutely NO help trying to get the issue resolved. Some of the guests (tenants?) were a little sketchy and we saw people sleeping in the parking lot. Reviews show the same issues over & over again.
Stayed 4 nights in Oct 2024

2/10 Terrible

Veronica

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was pretty fealty. Right when I walked in the carpet was dirty and with little pieces of trash, the walkway to the room was Ali dirty and trash on the walk way. then when we got to the room it smelled like urine. The furniture was SUPER old the sheets looked like they were not changed. Also no hair dryer in the room or shampoo. I feel like someone needs to check out that facility because it is very dirty and the furniture is old!
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is nearby
Stayed 2 nights in Oct 2024

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and didnt have any amenities it stated it would.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except that I wish the bed was a bit more comfortable and the blankets weren’t so thin
Stayed 1 night in Oct 2024

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are filthy run down hallways, lobby and hallways look like they haven't been swept or vacuumed in weeks stains which looked like dog crap stains all over the rooms carpet and dirty elevator barely work very slow. Extremely disappointed. Take some pride in your property and maintain it and spend the money for staff and run it the way a hotel is supposed to be run like!! Very sad at the shape this place was in! The residence inn by Marriort is across the street ...stay there instead. Fridge didn't work remote batteries were bad , no utensils in the kitchenette. room smelled like dirty dog! Good luck with this place.
Stayed 1 night in Oct 2024