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Five Star Inn West Covina

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Five Star Inn West Covina

Exterior
Superior Room | Premium bedding, desk, free WiFi, bed sheets
Lobby sitting area
Concierge desk
Premium bedding, desk, free WiFi, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
2748 E. Garvey Ave. South, West Covina, CA, 91791
  • South Hills Country Club
    2 min drive
  • Kindred Hospital - San Gabriel Valley
    4 min drive
  • California State Polytechnic University, Pomona
    8 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    54 min drive

Room options

View all photos for Signature Single Room

Premium bedding, desk, free WiFi, bed sheets

Signature Single Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, desk, free WiFi, bed sheets

Superior Room

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Premium bedding, desk, free WiFi, bed sheets

Superior Studio Suite

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, free WiFi, bed sheets

Deluxe Room

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, free WiFi, bed sheets

Superior Double Room

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Premium bedding, desk, free WiFi, bed sheets

Double Room

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Walnut Inn & Suites West Covina

Parking included
Free WiFi
Air conditioning
Housekeeping
3.8 out of 5, Good, (1009)
The price is $95
per night
includes taxes & fees
Jan 6 - Jan 7
Walnut Inn & Suites West Covina

About this property

Five Star Inn West Covina

West Covina motel with free self parking
A meeting room, laundry facilities, and a 24-hour front desk are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, a banquet hall, and a vending machine are onsite.
Five Star Inn West Covina offers 73 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs.

This West Covina motel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Five Star Inn West Covina features a vending machine, laundry facilities, and a front-desk safe. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Five Star Inn West Covina has designated areas for smoking.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per stay, plus a deposit of USD 25.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per accommodation, per stay
  • Service fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Five Star Inn West Covina
Five Star Inn
Five Star West Covina
Five Star Hotel West Covina
5 Star Inn
Five Star Inn West Covina Motel
Five Star Inn West Covina West Covina
Five Star Inn West Covina Motel West Covina

Five Star Inn West Covina Reviews

Reviews

5.0
Rating 10 - Excellent. 73 out of 507 reviews" "
Rating 8 - Good. 82 out of 507 reviews" "
Rating 6 - Okay. 80 out of 507 reviews" "
Rating 4 - Poor. 59 out of 507 reviews" "
Rating 2 - Terrible. 213 out of 507 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Traveled with group
Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Darlene

Stayed 1 night in Sep 2024

6/10 Okay

Cristina

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Looks dirty outside and some dead insects in room. The walls are dirty
Stayed 1 night in Sep 2024

2/10 Terrible

Rober

Disliked: Property conditions & facilities
My room was not finished missing the bathroom door under construction
Stayed 2 nights in Sep 2024

2/10 Terrible

Gloria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to put down a cash deposit which they don’t let you know ahead of time. Our sheets in our room were ripped and dirty. The walls were half painted and in summer you’d think the pool would be clean but nope, green. Definitely wouldn’t recommend honestly. I we had to use the sketchy atm on the property to get cash for our deposit cause usually it’s card deposit.
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
They had some this item on the bathroom wall it was supposed to have shampoo, conditioner and body wash but it was empty
Stayed 2 nights in Aug 2024

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had gotten the suite room because it looked nice in the pictures. We get there and right of the bat it looked really dirty. We get checked in and as soon as we get to the room the door looked musty. Half of it was peeled off and discolored. As i soon a i open the door i get a disgusting smell or cigarettes and throw up. The room did not look like the pictures AT ALL. I go back and they give me theyre “new” rooms. So i go check it out and still looked really bad and wasnt like the pictures at all. I confronted them and they didnt know what to say and gave me my deposit back and i left. STAY AWAYYY!!!
Stayed 1 night in Jul 2024

4/10 Poor

Onesimo

Liked: Staff & service
Disliked: Cleanliness, room comfort
Can not book again
Friendly. But there were roaches and Bed bugs. I didnt want to believe but did.
Stayed 1 night in Jun 2024

2/10 Terrible

Roger

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
Dirty and dangerous area! Old hotel furniture dumped right outside. Shady men that seem homeless hanging out in the back of the parking lot.
Stayed 1 night in May 2024

2/10 Terrible

Yvette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE New Owner/Management!
SCAM! New management is HORRIBLE! Booked a higher priced site because it was the only one "available". Was placed in a cheaper room & was not told. Went to talk to the employees & was told the are issues with the suite & they couldn't refund me the difference. So. I WAS FORCED TO PAY FOR A SUITE & GOT THE CHEAPER ROOM WITH NO REFUND.
Stayed 2 nights in May 2024

2/10 Terrible

IDA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible staff
Hotel staff are rude and don’t care if they mess up a booking. Payed for a studio suite online and when I got there they give me a normal room and say there’s no suites available, won’t refund me the extra for the room downgrade or anything all they said is I can cancel if I want, paid for a suite and got a normal room which is cheaper than I paid and they won’t refund the difference.
Stayed 1 night in Jun 2024

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn’t work. No closet space. Filthy bed linen.
Stayed 1 night in May 2024

6/10 Okay

Anthony

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Sean

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, cigarette burn on the bed comforter, no furniture in the room other than a bed, sketchy people hanging around the property. Would not recommend.
Stayed 2 nights in May 2024

2/10 Terrible

Dennis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
Horrible filthy place. I want my money back. False advertising via the photos your service provide.
Stayed 2 nights in May 2024

10/10 Excellent

Naomi

Stayed 1 night in Mar 2024

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Ezequiel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To many people hanging outside our room and people just looking for what room is open, I haven’t felt this unsafe at a property in a while. And I travel a lot.
Stayed 1 night in May 2024

8/10 Good

Noelani

Stayed 1 night in May 2024

2/10 Terrible

JASBIR

Stayed 1 night in May 2024

8/10 Good

steven

Stayed 5 nights in Apr 2024

2/10 Terrible

nancy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0 stars
Check in bad service rude, charged extra. In view of court yard there was burnt mattresses outside. looked unsafe and hazardous had non-smoking, but room had horrible dirty comforter stained, and huge burnt marks. the pillows were stained the wall and ceiling as well there where cockroaches in the bathrooms. there was porn on the tv and no parent controls set up. Lots if comotion throughout the day. check in specified like 3 different times no refunds and that they where not responsible for thefts or break ins stay at your own risk. please, do not recommend, we would of just left but i was with family late out somewhere i didnt know.
Stayed 1 night in Apr 2024

2/10 Terrible

Eveli

Stayed 1 night in Apr 2024