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Five Star Inn West Covina

2.0 star property

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Superior Room | 1 bedroom, premium bedding, desk, free WiFi
1 bedroom, premium bedding, desk, free WiFi
Outdoor pool
1 bedroom, premium bedding, desk, free WiFi
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Laundry
  • Pet friendly
  • Housekeeping
$142
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
2748 E. Garvey Ave. South, West Covina, CA, 91791
  • Azusa Pacific University
    ‪7 min drive‬
  • Raging Waters
    ‪10 min drive‬
  • California State Polytechnic University, Pomona
    ‪12 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪47 min drive‬

Room options

View all photos for Signature Single Room, Non Smoking

1 bedroom, premium bedding, desk, free WiFi

Signature Single Room, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | 1 bedroom, premium bedding, desk, free WiFi

Superior Studio Suite

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, desk, free WiFi

Deluxe Room

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, desk, free WiFi

Double Room

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Five Star Inn West Covina

West Covina motel with outdoor pool
This motel features an outdoor pool, a hot tub, and a meeting room. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Five Star Inn West Covina offers 73 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs.

This West Covina motel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Five Star Inn West Covina features an outdoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This West Covina motel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary uncovered self parking is available on site.

Five Star Inn West Covina has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 40 per accommodation, per stay
  • Service fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Five Star Inn West Covina
Five Star Inn
Five Star West Covina
Five Star Hotel West Covina
5 Star Inn
Five Star Inn West Covina Motel
Five Star Inn West Covina West Covina
Five Star Inn West Covina Motel West Covina

Five Star Inn West Covina Reviews

Reviews

5.2
Rating 10 - Excellent. 88 out of 543 reviews
Rating 8 - Good. 83 out of 543 reviews
Rating 6 - Okay. 85 out of 543 reviews
Rating 4 - Poor. 61 out of 543 reviews
Rating 2 - Terrible. 226 out of 543 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

trammel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 2 nights in May 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe and disgusting! Do not stay here!

Absolutely awful! Obvious shady deals going on. People sleeping in what looked like broken down vehicles in the parking lot. Turned on the tv and the very first channel was extreme adult content. Filthy conditions. Found hair in the shower, sink, and intertwined in the towels. Bottom of the bathroom door looked chewed up. Dirty floors. Shower curtain looked like there was blood on it. We reserved two rooms for two nights did not stay the second day. Decided we would rather drive all the way back to our home state after my daughter's wedding then have to stay another night. Couldn't wait to get out of there!
Stayed 2 nights in May 2025

10/10 Excellent

Kareem

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, stuff there super nice and respectful It has free parking that’s great since I always rent.
Stayed 1 night in May 2025

4/10 Poor

Luis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The room was horrible, the breakfast was not good at all.
Stayed 1 night in May 2025

2/10 Terrible

Victoria

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
So dirty. The floors, the walls, the bedding was probably not washed, cigarette burns in the bedding and the pillow cushions had yellow stains on them. Even the towels looked dirty, I didn’t feel comfortable sitting anywhere. I stayed a few hours and left and immediately took a shower. Will never return, would never recommend.
Stayed 1 night in May 2025

2/10 Terrible

Kathy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator looked like it hadn't been cleaned in 15 yrs, mattress hard as rock, dead bug on wall, no tissues or trash can
Stayed 10 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service great room at the Travelodge West Co

It’s always a pleasure to stay here. The guys are awesome at the front desk always very accommodating and I highly recommend Travel a lot here in West Covina each and every time we will always stay here and be loyal customers because the guys here great.
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn't

I called before I came and asked for a When I entered the room it looks really good. It was large room. I had called early that day to say that I needed a downstairs room. I'm disabled but I don't like going to the disabled room because it's made for someone in a wheelchair. I have trouble walking and standing. I need a lot of counter space. The only room left available was the spa room. He said I could pay $20 more for the one night and then the second night he would comp. I thought that was fair so I was like okay. Upon closer inspection I could see that there was a burn hole in the comforter and the room smelled like smoke. Also it the doors and light switches were filthy! The spa tub was a jetted tub and around the Jets there was like some kind of spackle. When I went to hang my towel up the towel rack came out of the wall. I wasn't hanging on it or putting any pressure on it. I just went to hang my towel up. The people who work there could have cared less. They did nothing to help me and they were rude. There was only one light switch in the room by the door. There were no bedside lamps. There was no blow dryer even though it claimed to have one when I was reading about their amenities. I just would not stay here! I thought I would save a little money but you get what you pay for.
Stayed 2 nights in Apr 2025

6/10 Okay

Gary

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Wendy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

trammel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tlimothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and free Continental breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Beatrice

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Belen

Stayed 1 night in Mar 2025

10/10 Excellent

trammel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Rose

Traveled with family
Disliked: Amenities
This place was so nasty and dirty ac cover was missing tv didn’t work. So much traffic with people and who knows what they were doing. Says it’s smoke free which rooms smelled like smoke and everyone was smoking. A lot of cats but that’s probably because they leave cat food for them
Stayed 2 nights in Mar 2025

2/10 Terrible

Mireya

Traveled with family
Disliked: Property conditions & facilities, room comfort

Never again

The hotel was dirty, smelly everything about the room. The towels were dirty stained will never go there again in my life.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Neighbor too noisy after midnight 1am 4am
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudiaangelica

Traveled with family
Liked: Cleanliness
The room I got was updated and really nice
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Stayed 1 night in Jan 2025

4/10 Poor

elias

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great costumer service, room are dirty, noisy and lack of maintenance
Stayed 2 nights in Jan 2025

2/10 Terrible

edgar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing like the photos!! we were evacuated for the fires so we needed a place to stay and it is the only reason we stayed. it smelled bad, room was not nice, the worst quality for towels and sheets. REALLY DIRTY PLACE
Stayed 1 night in Jan 2025

2/10 Terrible

Victor

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found roaches in my room. Dirty outside too.
Stayed 1 night in Oct 2024