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GreenTree Pasadena Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GreenTree Pasadena Inn

Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Laundry room
Business center

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Pasadena Convention Center
    11 min walk
  • Huntington Memorial Hospital
    12 min walk
  • Huntington Hospital
    12 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    49 min drive

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

GreenTree Pasadena Inn

Pasadena motel close to Pasadena Convention Center
Along with an outdoor pool, this smoke-free motel has a restaurant and a 24-hour business center. Free continental breakfast and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities. Housekeeping is available on request.
GreenTree Pasadena Inn offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
The motel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. This motel offers access to a 24-hour business center. This business-friendly motel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

GreenTree Pasadena Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Galanga Take Two - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Galanga Take Two

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1950
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 12.78 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Faxes
  • Housekeeping
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

GreenTree Pasadena Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1036 reviews" "
Rating 8 - Good. 272 out of 1036 reviews" "
Rating 6 - Okay. 189 out of 1036 reviews" "
Rating 4 - Poor. 144 out of 1036 reviews" "
Rating 2 - Terrible. 104 out of 1036 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Tom

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed with the condition and vibe of the hotel and decided to cut our reservation short to move to another. We thought that it would be better upon booking. Hotel and Arroyo room was not clean (large stains on walls, sofa, ceiling, and sheets, grimey grout/soap dispensers, muddy pool area, pool had floating dead flies & plastic trash, open air breakfast room smelled funky) or well maintained (showerhead spout coming off and being held together by plumbers tape, toilet seat cover falling off, AC machine vent didnt have a lid and was caked in lint, wall/roof drywall repairs not painted over, pool/area had lots of cracks). Breakfast was sparse, cops and CPS came by for a domestic dispute (not hotel's fault, I recognize); it just did not feel very welcoming.
Stayed 3 nights in Aug 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent place. Might come back again. Who knows?
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful
Stayed 5 nights in Jul 2024

8/10 Good

Salvador

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Casey

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

LI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Thomas, San Jose

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room had good climate control. The floor did not seem very clean and I chose to use slippers once I took my shoes off. There were many poorly patched holes and dents in the walls and it appeared to be mold in the shower. No body wash or hand or bath soap was provided.
Stayed 2 nights in Jul 2024

8/10 Good

Christopher

It was a hotel..
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

6/10 Okay

Voe

Traveled with partner
The room smelled terrible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Stayed 1 night in Jul 2024

4/10 Poor

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Asad

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First room had a strong odor, second one was good but microwave didn’t work. We asked the morning shift rep to fix that and they promised but never did. Ration price to quality is definitely not matching. Nice hotel but price is way high
Stayed 3 nights in Jul 2024

2/10 Terrible

PRATIKKUMAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Maria

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night I got there with my family in the middle of the night when all my family was sleeping some one open my window and got a foot in my hotel room trying to get in not unil my husband screamed mad the left running. I got up and went to the front desk to let them know they really didn’t care. As I had two small children and it was in the middle of the night my husband told me just to move up stairs because we were not going to find a hotel around there at that hour. Next morning I ask to speak to the manager they told me he was coming in first thing in the morning he never showed up I left around 10:30 am because they didn’t know when the manger was coming in or he didn’t want to talk to me well anyways I ask for my money back and they told me they couldn’t give me my money back after arguing with them in the front desk they told me they would issue a refund a refund they never did until I had to call several times to my third party(expidia) they told (expidia)they had refunded my money to a debit card that obviously was not mine,and mentioned it to expidia I had my receipt from where I had paid and it was not the same one after expidia kept calling them they finally refund me my money. I just want to say please please be careful and always be alert specially when traveling with children I had a bad experience in this area in this hotel,They need better costumer service especially the manger.
Stayed 2 nights in Jun 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Serviceable hotel in a great location, with kind and helpful staff. Good place to stay when your goal is to do things in Pasadena, not sit in your room. Comfortable bed, functional amenities (fridge, microwave, coffee, Internet).
Stayed 2 nights in Jun 2024

6/10 Okay

A Gift

Disliked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Old town hotel
The room was clean and well maintained. Front desk was friendly and check-in was fast. Parking was easy. Location is great for exploring oldtown Pasadena. We were able to work to old town in a few minutes.
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Mao Zi, Brooklyn

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the location of this establishment is excellent: Metro station is nearby and there are plenty of dining options. But what most impressed me was the friendliness and efficiency of the staff. I will make this my Pasadena hotel from this point forward.
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Stayed 2 nights in May 2024