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Pasadena Inn at Old Town

Property class: 2

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Photo gallery for Pasadena Inn at Old Town

A reception area with a curved desk, a green sofa, and a large window with a view of the outside.
A hotel room with a desk, chair, wardrobe, television, and a microwave.
A wardrobe with a hanging rack, a coat rack, and a green bag on the top shelf.
A building with a sign for 'Pasadena Inn'.
A hotel room with a bed, a desk, a television, and a wardrobe.

Reviews

7.2 out of 10
Good

Popular amenities

  • Business services
  • Laundry
  • 24/7 front desk
$99
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Place, Pasadena Convention Center
    ‪10 min walk‬
  • Place, Pasadena City Hall
    ‪13 min walk‬
  • Place, California Institute of Technology
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a bed, a bedside table with a phone, and a wall-mounted lamp.

Room, 1 King Bed

7.8 out of 10
Good
(133 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, a desk, a television, and a wardrobe.

Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with white bedding and orange pillows.

Room, 2 Queen Beds

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pasadena Inn at Old Town

Pasadena motel close to Pasadena Convention Center
This smoke-free motel features concierge services, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out, and tour/ticket assistance. Housekeeping is available on request.
Pasadena Inn at Old Town offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Pasadena Inn at Old Town features a vending machine, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. This business-friendly motel also offers concierge services, laundry facilities, and express check-out. Complimentary self parking is available on site.

Pasadena Inn at Old Town is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 10 2026 to March 31 2027 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

Pasadena Inn at Old Town Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 342 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 114 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here. The location is close to the original Trader Joe's! The staff are friendly to approach.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I miss free breakfast but overall great place
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful, they went above and beyond to make sure that my day was excellent as always. I tend to visit Pasadena a lot, and I always choose to stay here.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very friendly and informative
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all everything was good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
staff air conditioning is great parking is very easy , location is really convenient, only thing disgusted me there was dirty towels and saw hairs on our blanket :/ , the bed was really uncomfortable. for a short stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Terrific place and staff hospitality. The room was good for the value and I would definitely stay here again. I need to experience their new pool being built.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pasadena was a very good basic accommodation. The room was spacious and very clean. The bed was large and comfortable. The pillows were good. The staff were very friendly. The advertised breakfast was really just coffee -- but there is a whole foods across and down the street where a bagel, cream cheese and more was available.
Stayed 5 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel appeared to be going through renovations
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, parking, clean but no breakfast, coffee, construction in progress. Nice room, would stay again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property needs a major renovation!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always so accommodative, come here every time I’m in town
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean. It was a great location for what I wanted.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt a bit outdated; needs some renovations, but it was still clean
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Construction work being done at property should have been disclosed at time of check in online not after so I could have the choice to choose another place to stay the night because of none refundable money after check in.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price and value. Property was being upgraded while I stayed there, parking was easy. Got excellent daily housekeeping services which is not available in all hotels in the area. Friendly desk staff went above and beyond!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , amazing staff .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely accommodating and helpful. The room was clean and had a working fridge and microwave. No problem with parking. We would stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed very comfortable, the staff members were pleasant.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Whole foods across street
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The corner of the curtain on one side is broken and people can see through. The staff said all rooms were booked to change to a different room. I stayed two nights and wonder whether to be able to get discount. Other than the curtain is really too old, other aspects are good. The staff said they took over the hotel in April 2026 and are still undergo renovation.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room, new staff very pleasant but are still learning the ropes. Overall, good budget option for the area
Stayed 2 nights in Apr 2026