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GreenTree Pasadena Inn

2.0 star property

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Photo gallery for GreenTree Pasadena Inn

Outdoor pool, pool umbrellas, sun loungers
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Lunch and dinner served
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • 24/7 front desk
$141
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Place, Pasadena Convention Center
    ‪8 min walk‬
  • Place, California Institute of Technology
    ‪3 min drive‬
  • Place, Rose Bowl Stadium
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.0 out of 10
Very good
(101 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

GreenTree Pasadena Inn

Pasadena motel close to Pasadena Convention Center
An outdoor pool, a restaurant, and coffee/tea in a common area are available at this smoke-free motel. Free continental breakfast and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
GreenTree Pasadena Inn offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
The motel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. This business-friendly motel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

GreenTree Pasadena Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Akbar Indian Cuisine - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Akbar Indian Cuisine

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1950
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

GreenTree Pasadena Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 305 out of 1006 reviews
Rating 8 - Good. 241 out of 1006 reviews
Rating 6 - Okay. 196 out of 1006 reviews
Rating 4 - Poor. 148 out of 1006 reviews
Rating 2 - Terrible. 116 out of 1006 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Super Happy with my Stay here

I appreciated the updated furniture and bathroom counter/sink...the bed was very comfortable...I loved the Luxury-Vinyl floors (as opposed to gross carpet)...and the pool was awesome! Jennifer at the front desk was super when I arrived earlier than check in, and let me leave my suitcase and gave great directions to some close by coffee shops. Overall it was a great little stay. the window pull-down blind was tacky and old but otherwise everything was great! Oh, and breakfast was very nice as well! Loved the breakfast room!
Stayed 3 nights in Aug 2025

2/10 Terrible

Deanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a really funky smell from whatever they cleaned with. The grout in the bathroom was all moldy. The carpets in hallway were full of paint and filthy. Limited seating at the pool. The breakfast selections were very limited definitely not a custom upgraded breakfast. We checked out early and changed hotels
Stayed 5 nights in Aug 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another chair in the room would be nice.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lanafaye

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Small town feel in historic Pasadena. The beach boys, the TV show Route 66.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vahan, WINNETKA

Liked: Cleanliness
No
Stayed 2 nights in Jul 2025

6/10 Okay

Evangeline

Stayed 2 nights in Jul 2025

8/10 Good

Luo

Stayed 2 nights in Jul 2025

4/10 Poor

robert

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
the pull for the bath to shower was broken. luckily I had a tool to get it to work. the soap pump was broken and could not fix. very, very noisy parrots in the morning. like crazy loud.
Stayed 1 night in Jul 2025

8/10 Good

Natalie

Stayed 1 night in Jul 2025

8/10 Good

Exchael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Whole Foods walkable distance. Fast check in and check out. Friendly attentive staff. Rooms are ok, nothing fancy but spacious and overall clean.
Stayed 3 nights in Jul 2025

4/10 Poor

Rebecca, Los Angeles

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Advertised had laundry on property. Just an empty room. No appliances even though said guest laundry and hours of operation. Plaster in room poorly done painted poorly
Stayed 5 nights in Jul 2025

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and quiet , walkable to many popular areas in Pasadena and the hospital if needed
Stayed 2 nights in Jul 2025

6/10 Okay

Christine

Liked: Staff & service, room comfort
Disliked: Cleanliness
Bed was dirty. Pulled off the sheets and blanket and pillows and just used my own that I had in the car. Shower curtain looked crazy dirty. Bed was also terribly terribly uncomfortable. I’m torn because the customer service was great when checking in and out.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
mm
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Traveled with family

Good location but not great standards

This isn't a bad hotel but the pool was closed without apology, and yet we were still charged the 'resort' fee of 12 dollars, which is supposedly for extra facilities like the pool and the wifi. We weren't offered a wifi password on entry, only finding out you just had to ask after it was too late, and we also were unaware there was a free grab and go breakfast, so communication isn't great.
Stayed 1 night in Jul 2025

8/10 Good

Thomas L

Stayed 5 nights in Jul 2025

10/10 Excellent

Josue

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alfrank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk check in clerk was very polite, attentive and professional and well presented.
Stayed 1 night in Jul 2025

6/10 Okay

Theresa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Antonella

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing Stay - Not Worth the Price I stayed here over the weekend and was very disappointed with the cleanliness of the hotel. My room was not clean upon arrival, I found salt and hair on the sheets, and the floors hadn’t been cleaned. I asked to change rooms, but the other rooms were just as dirty or worse. Common areas like the stairs were also neglected. The breakfast was minimal, ran out quickly, and had very limited seating. I didn’t use the pool because I doubted the overall cleanliness of the place. The only positives were the friendly staff and the safe location, but unfortunately, these don’t make up for how unhygienic the hotel felt, especially considering the high price per night. Cleanliness should be a basic standard. I would not stay here again.
sheets with salt like used / dirty
sheets - hairs found
Floor of the room had debris and dust
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Chiquita

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading, Unsanitary, and Poorly Managed – Avoid

I reserved two rooms with two queen beds each through Hotels.com. Upon arrival, the front desk claimed they had no record of my reservation—even after I showed them my confirmation. Eventually, they “found” a reservation but said it was only for one king room. Their solution? I could just pay them directly and handle the issue with Hotels.com myself. No assistance, no accountability—just an upsell under pressure. It felt like a scam, but we had no other option at that hour. The staff was unhelpful and dismissive from the start. Every reasonable request was met with a hard “no.” The property itself was in horrendous condition: the common areas, rooms, and even the parking lot were filthy. Mold, urine odors, broken toilets, burned-out outlets, and dim lighting were the norm. Our room had stained sheets and towels, so we bought our own from Walmart and threw them away after the stay The complimentary breakfast was a health hazard: dirty serving areas, reused utensils, overflowing trash, and barely warm powdered eggs and fake meat. Even the coffee was watered down. The pool? Disgusting—filled with floating trash, articles of clothing, and even a shoe at the bottom. Only one dirty table, and clearly not maintained or treated. The hotel’s “policies” seemed to change at random depending on who you spoke to. Ice was only available by request at the front desk, but staff frequently refused, saying they were “too busy.” Overall, this place was unsanitary, mismanaged, and downright bad.
Stayed 3 nights in Jun 2025