Hampton Inn & Suites Ontario

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Ontario

Outdoor pool
Sundeck
Exterior
Studio Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Laundry

Explore the area

Map
4500 Mills Circle, Ontario, CA, 91764
  • iFLY Indoor Skydiving - Ontario
    3 min walk
  • Ontario Mills Shopping Mall
    4 min walk
  • Villaggio Nail Spa
    20 min walk
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    10 min drive

Room options

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, View

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Ontario

Ontario hotel walkable to iFLY Indoor Skydiving - Ontario
Along with an outdoor pool, this hotel has a 24-hour fitness center and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Ontario offers 91 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Ontario features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 6:00 PM
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Ontario
Hampton Inn Ontario
Ontario Hampton Inn
Hampton Inn Ontario Hotel
Hampton Hotel Ontario
Hampton Inn & Suites Ontario Hotel
Hampton Inn & Suites Ontario Ontario
Hampton Inn & Suites Ontario Hotel Ontario

Hampton Inn & Suites Ontario Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1005 reviews" "
Rating 8 - Good. 225 out of 1005 reviews" "
Rating 6 - Okay. 92 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 51 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Television did not work properly. Kept freezing and screen would miss up. Had to call the office at 11:50pm, noise with people arguing, sounded like it was in the hallway close to us. Couldn’t sleep good after that incident.
Stayed 1 night in Sep 2024

6/10 Okay

Wilfred

Carpets in room
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Traveled with partner
Liked: Staff & service, amenities
My boyfriend and I had a nice stay at this hotel they were very accommodating. The only issue is when we wanted to take a shower the water never felt hot only like warm.
Stayed 1 night in Sep 2024

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Douglas

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet need to be cleaned
Stayed 5 nights in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Upon check-in, we were given a room that was already occupied. Had to go back to the front desk for a new room assignment. Hot water in the shower was difficult to get. Pool area looked like it had not been cleaned/ refreshed for several days. This properly does not meet Hilton standards
Stayed 3 nights in Sep 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Peggy

Disliked: Cleanliness, staff & service, property conditions & facilities
There was not enough parking for guests. Was not able to park at the hotel parking lot for three nights. Dogs from other guests were running around the lobby without leash. The gym is so small that you could not workout there safely. The handsoap was out in the public bathroom for more than four days The room has no microwave and refrigerator. I would like to have my money back due to misleading advertisement
Stayed 7 nights in Sep 2024

8/10 Good

Dionnie

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if a mini fridge and microwave
Stayed 2 nights in Sep 2024

6/10 Okay

Kelly

Business traveler
Overall, the stay was satisfactory. The rooms could use improvement such as securing loose wallpaper, rips in lampshades, and having more comfortable beds. Our main issue was the poor wi-fi which prohibited us from working on our laptops and from using a fire stick to watch tv.
Stayed 2 nights in Sep 2024

4/10 Poor

Gloria

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no hot water for my shower in the morning
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL PATRICK

Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super close to everything in Ontario.
Stayed 1 night in Sep 2024

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is old but kept up nicely. Major drawback was the hotel parking, it’s horrible! There’s only about 10-15 parking spots at the hotel, you have to park across the street in a shopping mall parking lot! There are 4 lanes of road, 2 going each way, where you cross is by a bend in the road, which made it difficult to see oncoming cars. Won’t ever stay there again because of parking!
Stayed 3 nights in Aug 2024

2/10 Terrible

Vinnie

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet water not draining, no shampoo and conditioner and body wash in room and room was dirty and nasty
Stayed 1 night in Sep 2024

6/10 Okay

sara

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property was run down, very basic, no fridge or microwave in the room. Staff were very unfriendly. Front desk never greeted me for check in or check out until I greeted them. Probably would never stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

8/10 Good

Shahzad Afzal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 6 nights in Aug 2024