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Hartford Hotel, BW Signature Collection

2.5 star property

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Welcome to the Hartford Hotel, where guests can check in and enjoy a comfortable seating area with a sofa and coffee table.
Enjoy a spread of fresh fruits and pastries at our buffet.
Welcome to the Hartford Hotel, where guests can check in at the reception desk, surrounded by a beautiful abstract painting and a vibrant floral display.
Two single beds with matching bedspreads and throw pillows, a nightstand with a lamp, and a wooden desk with a chair.
Welcome to The Hartford Hotel, featuring a prominent entrance with a clear sign and a distinctive stone facade.

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
8832 Glendon Way, Rosemead, CA, 91770
  • California State University, Los Angeles
    ‪7 min drive‬
  • The Huntington Library, Art Museum, and Botanical Gardens
    ‪11 min drive‬
  • Santa Anita Park
    ‪11 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(99 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Twin Bed, Non Smoking, Refrigerator (2 double Beds and 1 Single Bed)

Suite, 1 Twin Bed, Non Smoking, Refrigerator (2 double Beds and 1 Single Bed) | 1 bedroom, in-room safe, individually furnished, desk

Suite, 1 Twin Bed, Non Smoking, Refrigerator (2 double Beds and 1 Single Bed)

9.6 out of 10
Exceptional
(14 reviews)
  • 415 sq ft
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (1 King Bed and 2 Double Beds)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (1 King Bed and 2 Double Beds) | 1 bedroom, in-room safe, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (1 King Bed and 2 Double Beds)

9.2 out of 10
Wonderful
(13 reviews)
  • 625 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(31 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hartford Hotel, BW Signature Collection

Rosemead hotel with free breakfast
A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and a 24-hour front desk.
Hartford Hotel, BW Signature Collection offers 63 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 40-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Rosemead hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Tuscan-style hotel also offers a fitness center, a vending machine, and concierge services. Complimentary uncovered self parking is available on site, along with a car charging station.

Hartford Hotel, BW Signature Collection is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hartford Hotel BW Signature Collection Rosemead
Hartford Hotel BW Signature Collection
Hartford BW Signature Collection Rosemead
Hartford BW Signature Collection
Hartford BW Signature Collect
Hartford Hotel, BW Signature Collection Hotel
Hartford Hotel, BW Signature Collection Rosemead
Hartford Hotel, BW Signature Collection Hotel Rosemead

Hartford Hotel, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pheap

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend stay for a family of 5

The hotel is right off the freeway making it very convenient to go places. Room, dining, and check in desk is very clean and customer service is amazing. Parking is spacious and location is safe. Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Olivia J

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay while in Los Angeles

Love this hotel. It's is always so clean and safe. That's a big thing when traveling to LA, especially with family. Just wish there was a pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Corinne

Liked: Cleanliness, amenities
No
Stayed 2 nights in Apr 2025

6/10 Okay

Hanrong

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, safe for a solo female. Free parking was great, nice area.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Stayed 2 nights in Apr 2025

6/10 Okay

Diane

Liked: Staff & service
Clean but kind of noisy when you open the window can hear the freeway. Breakfast is simple but get you started
Stayed 2 nights in Apr 2025

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Stayed 6 nights in Feb 2025

6/10 Okay

Qihua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of noice, you can hear people walking and talking outside the hallway and even hear the water go down the pipe when they flush the toilet
Stayed 2 nights in Mar 2025

6/10 Okay

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really had high hopes for this hotel. We stayed four nights. It has high ratings and seemed to be one of the few places that aren’t pet friendly which was a big factor. But we were not thrilled with our stay. The beds aren’t that comfortable. The toilet paper is super cheap. The tap water was awful but they didn’t offer water in the lobby. They didn’t offer coffee or tea outside of breakfast hours which didn’t start until 6:30am. That didn’t work for us since we often left by six. And we felt like they watched us eat to make sure we didn’t waste food or take anything. They went around getting everyone’s room number. They even had a sign saying they would charge $25 to your room if you wasted food or took extra. It was interesting to say the least. On the flip side, majority of the staff were pleasant, the parking was great, and the ac was cold.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eduardo, South Gate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay at. Worth every penny.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misplaced Due to Eaton Fire

We lost our home due to the Eaton Fire and we needed a temporary place to stay for a month so my grandchildren had a since of permanent housing. This hotel offer everything we needed.
Stayed 27 nights in Feb 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenna

Stayed 1 night in Mar 2025

8/10 Good

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MY expirince was good hotel room clean .
Stayed 1 night in Feb 2025

10/10 Excellent

Tudy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Hotel Experience!

The front desk staff (Krishell and Eric) were absolutely fabulous. They were super friendly, very helpful and cheerful. They went above and beyond to help us out in a rather stressful situation (evacuating from the mudslides). Also, the woman working in the breakfast room was lovely - very friendly. I would highly recommend staying here!
Stayed 2 nights in Feb 2025

10/10 Excellent

ROYCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe, close and convenient!!

This is probably one of the best hotels that we stayed using Hotels.com. We had theater tickets in downtown L.A. and the hotel was close, safe and convenient. It was only 11 minutes away!! Close to shopping and many restaurants, including some of the best Chinese/Asian restaurants. WIll definitely staying here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Siestini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rongchang, Rosemead

Traveled with family and small children
Liked: Staff & service
The reason we booked this hotel because it showed the expedia rating is 9, very high. But when we checked in, found it is a motel-level hotel. The facilities and service are just average. The room condition is good. Breakfast is just so so. The area of the hotel located is not very good. But it has 24 hours security camera on the parking lot. It makes us feel a little safe.
Stayed 4 nights in Jan 2025

8/10 Good

Quanyuan

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Ana

Stayed 2 nights in Jan 2025