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Hilton Los Angeles/Universal City

4.0 star property

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Photo gallery for Hilton Los Angeles/Universal City

Lobby
Creator video
Terrace/patio
Lobby
Outdoor pool, a heated pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Room service
$249
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪3 min walk‬
  • Universal CityWalk
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(207 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

9.4 out of 10
Exceptional
(21 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 812 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

8.0 out of 10
Very good
(11 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

9.0 out of 10
Wonderful
(7 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(9 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, View (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Universal)

9.2 out of 10
Wonderful
(42 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 812 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(33 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.6 out of 10
Exceptional
(59 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(156 reviews)
  • 440 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 880 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.2 out of 10
Good
(15 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area | 55-inch flat-screen TV with digital channels, Netflix, Hulu

Diplomat Suite, 1 King Bed, Non Smoking

  • 1298 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(120 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 376 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Los Angeles/Universal City

4-star Universal City hotel walkable to Universal Studios Hollywood
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Los Angeles/Universal City features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 32001 square feet (2973 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hilton Los Angeles/Universal City is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: 4 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1676 out of 2554 reviews
Rating 8 - Good. 491 out of 2554 reviews
Rating 6 - Okay. 206 out of 2554 reviews
Rating 4 - Poor. 95 out of 2554 reviews
Rating 2 - Terrible. 86 out of 2554 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Stay

Staff service (valet, bellman, front desk, Atrium Lounge, and Cafe Sierra) was excellent and they were always asking if I needed anything. If you don’t like soft pillows, you’ll be asking for some extras. They may look fluffy and stiff but they flatten out pretty quick when lying on them. Only issue was the room where the water leaked onto the floor from the shower from both sideS of the door. Had extra towels so it took care of that.
Stayed 2 nights in Jun 2025

8/10 Good

Eric

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
No microwave and extra charges
Stayed 2 nights in Jun 2025

8/10 Good

sohila

Stayed 2 nights in May 2025

10/10 Excellent

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
How clean it was and the environment was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, staff was top notch! Location cannot be beat!!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Brian

Traveled with family
I like how everything was super close and walking distance from the hotel but parking wasn’t even available well it was but 50 dollars per day is ridiculous they charge for everything. But other than this staff was nice
Stayed 2 nights in Jun 2025

6/10 Okay

Tanya

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our first time will always be memorable everything from how we were treated and how clean the rooms were. We had no problem with checking in or checking out, staff at the front desk had excellent customer service. BUT when it came to continental breakfast the staff failed to explained to me what food was free and what food they will charge me $12. I wouldn't make such a big deal out of it but the fact that the male waiter said he had told me, he was such a liar. I don't like it when people lie to me especially the fact that he came after i served myself and even then didnt explain to me that i will be charged $12 for breakfast. When i think about it maybe they trap you so you pay extra! My suggestion they need to explain better they take you to your table & be more organized. The next morning we didnt bother to eat at the hotel because we didnt want to get charge for paying free breakfast. That was the only major thing i dislike from this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen Marie S.

Liked: Cleanliness, amenities, property conditions & facilities
place is clean, staff is very friendly
Stayed 2 nights in May 2025

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly nice staff. Great location for visiting Universal Studios. Great parking. After checkout they were good about us leaving our car while we visited the park.
Stayed 1 night in May 2025

10/10 Excellent

Owen

Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Traveled with family and small children
Liked: Cleanliness
The property was clean well maintained. Excellent customer service. From the concierge to the front desk to even car service. That way they all just was :) And ready to help thank you so much.
Stayed 3 nights in May 2025

4/10 Poor

Patricia

Traveled with family
Disliked: Property conditions & facilities
Room wasn't ready when we arrived. They were supposed to text when it was ready but never did. The room smells and the water in ths shower doesn't get hot. Shower setting wouldn't change and it was leaking.
Stayed 1 night in Jun 2025

10/10 Excellent

Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience. Very friendly staff and made it a memorable day for my wife’s birthday with balloons and a bowl of fruit. Thank you so much
Stayed 1 night in Jun 2025

8/10 Good

Tiffany M

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for a conference at NBC. It’s extremely close to the conference location and the park. The room was clean, we slept well although I did have to take a cold shower on Saturday evening. Not sure what happened with the water. Maybe everyone was taking a shower at the same time. We also had to keep the ac on at all times. If it was on auto, it would shut off and the room would get hot. Also, with the water situation in LA, the shower and tub would drip continuously. Lastly, the breakfast buffet and food/beverage is expensive. That’s everywhere in the area though. All in all, it’s a good hotel in a nice safe area.
Stayed 3 nights in May 2025

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was just a short distance from the park. The rooms were spacious and the bed comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeepers are amazing. There needs to be a more direct pathway to universal studios. The shuttle is nice but often runs late, so having a more direct path would be helpful. $50/night SELF parking fee is outrageous when the hotel is already so expensive.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful
Stayed 1 night in Mar 2025

6/10 Okay

Aqeel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be a better location for going to Universal Studios. Friendly staff, great food and drinks as well.
Stayed 2 nights in May 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! The location was perfect—being so close to Universal and CityWalk made it super easy to get there right when we wanted without any hassle. The room was comfortable and clean, and we really appreciated the great customer service throughout our visit. Definitely made our trip more enjoyable!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the close proximity to Universal Studios. The staff was super friendly and willing to help and answer any questions we had. We will definitely be coming back.
Stayed 1 night in May 2025

10/10 Excellent

Raphis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This place was A-MA-ZING. Loved everything about my stay.
Stayed 1 night in May 2025

10/10 Excellent

Cristobal

Liked: Property conditions & facilities
Stayed 2 nights in May 2025