Hilton Los Angeles/Universal City

4.0 star property

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Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, sun loungers
Lobby
Front of property
55-inch flat-screen TV with digital channels, Netflix, Hulu
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet friendly
  • Room service

Explore the area

Map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪3 min walk‬
  • Universal CityWalk
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(195 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed, Corner

9.2 out of 10
Wonderful
(18 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 812 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking (Universal)

8.2 out of 10
Very good
(10 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Double Beds, Executive Level (Universal)

8.8 out of 10
Excellent
(6 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(7 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, View (Universal)

9.2 out of 10
Wonderful
(37 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(33 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.6 out of 10
Exceptional
(53 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(153 reviews)
  • 440 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 880 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

7.2 out of 10
Good
(15 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Diplomat Suite, 1 King Bed, Non Smoking

  • 1298 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(118 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 376 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Los Angeles/Universal City

4-star Universal City hotel walkable to Universal Studios Hollywood
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Los Angeles/Universal City features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hilton Los Angeles/Universal City is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: USD 11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1624 out of 2501 reviews
Rating 8 - Good. 493 out of 2501 reviews
Rating 6 - Okay. 197 out of 2501 reviews
Rating 4 - Poor. 101 out of 2501 reviews
Rating 2 - Terrible. 86 out of 2501 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Loreta

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice hotel with a 5-6 minute walk to the park and amenities. However, there was poor staffing in the pool bar area, and we had to wait in line for more than 15 minutes for a drink or snack; they just had 1 overwhelmed employee running the outside bar and food. In the room, the shower had so much water pressure that it was painful to take a shower, and when you switched to the hand shower, the water stream was really soft, and water was leaking everywhere. We were there for 2 nights only, but I expected a more comfortable stay for the prices the hotel charges for the food, drinks, and room.
Stayed 2 nights in Apr 2025

6/10 Okay

Erica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a nice place to stay at, I did have issues with the parking card we got, that was the only negative of the stay
Stayed 2 nights in Apr 2025

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Be careful your car can not be the size of a 2016 foot Tahoe or you are mandated to pay valet. The breakfast for 2 kids and 2 adults in the buffet is $150 it was nuts!
Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walk to Universal easy. However the things I didn't like... - price of parking $50 for one night. just wrap that cost into the room rate, and say you have free parking...people would be happier. - Starbucks coffee in lobby hours stink, not open half the time. - have to pay for Wifi...again, wrap that into the room rate. - the lobby area didn't feel "loungey" enough and the bar felt lame. They need to lively it up a bit.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Carly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel staff were not friendly - appeared annoyed every time we approached them with questions. Only stayed here due to its proximity to Universal Studios.
Stayed 5 nights in Mar 2025

10/10 Excellent

Zoonky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and ease of getting to/from Universal.

So incredible! Loved the ease of staying, not having to pay again for parking when going to Universal the next day. Made it easy with the kiddos.
Stayed 1 night in Apr 2025

10/10 Excellent

Adriana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 2 nights in Apr 2025

6/10 Okay

Israel, temecula

Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nelly, Millbrae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property the walk is a bit longer than i expected to the park but they do have a shuttle if you don't mind waiting it'll get filled quick tho on busy days. The seafood Buffett was really good. Pricey but it was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, shuttle service
Stayed 1 night in Apr 2025

8/10 Good

Damian

Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if visiting Universal. Our room was clean and the staff was great!
Stayed 3 nights in Mar 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again ! Friendly staff quick shuttle clean rooms ! Much better than Sheraton .
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohamed

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect location, walkable distance to Universal Studio. Staff is good and rooms were clean. Would love providing more food options but they have few options. We tried the open breakfast buffer, was okay but can have more options definetly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed all In one location. Food was excellent and the rooms were fantastic. Close to universal and Dodger stadium.
Stayed 3 nights in Mar 2025

10/10 Excellent

Annabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, amenable, and we were allowed to check in early despite our third party booking. Only criticism was breakfast buffet which was not very good, thus too expensive, although the atrium is lovely.
Stayed 2 nights in Mar 2025

6/10 Okay

TOSHIO

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service

Poor management on parking lots.

Hotel management didn't do any thing on those gas vehicles parking at EV charger's lot. Event refused to help us to get EV charger when we reported to Hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcia Gale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent maid service. Food was better than we expected for hotel food. Loved the free shuttle running back and forth between hotel and Universal Studios/City Walk.
Stayed 4 nights in Mar 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing
Stayed 1 night in Mar 2025