Holiday Inn Express Los Angeles Downtown West, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Los Angeles Downtown West, an IHG Hotel

Exterior
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Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
611 S Westlake Ave, Los Angeles, CA, 90057
  • Good Samaritan Hospital
    10 min walk
  • Echo Park Lake
    3 min drive
  • Peacock Theater
    3 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    38 min drive

Room options

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Mobil Roll Shower)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Addl Living Area)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Addl Living Area)

  • 419 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobil Roll Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Los Angeles Downtown West, an IHG Hotel

Hotel in Westlake
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Los Angeles Downtown West, an IHG Hotel offers 80 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. A pillow menu is available. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Los Angeles Downtown West, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West Hotel
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West an IHG Hotel
"Holiday Inn Express Los Angeles Downtown West an IHG Hotel"

Holiday Inn Express Los Angeles Downtown West, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 463 out of 1004 reviews" "
Rating 8 - Good. 252 out of 1004 reviews" "
Rating 6 - Okay. 128 out of 1004 reviews" "
Rating 4 - Poor. 75 out of 1004 reviews" "
Rating 2 - Terrible. 86 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dad

Liked: Staff & service, property conditions & facilities
Okay property
Stayed 1 night in Jun 2024

6/10 Okay

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was okay. It was reasonably clean and the staff was very friendly. However, the hotel is located in a bad area. Very dirty with trash piled on the streets and homeless drug addicts everywhere. The view from the window in the 5th floor hallway was an alleyway filled with vagrants doing drugs. Not a safe area!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the area outside the hotel has homeless people camped out and it makes it unsafe to venture out late at night.
Stayed 1 night in Sep 2024

4/10 Poor

Serban

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The inside of the hotel is good. The staff is friendly and helpful. The big issue I have with this hotel is that it is located in the GETTO! Garbage, tents, homeless people, and junkies are all within a 1-mile radius surrounding this hotel. My heart stopped when I got closer and closer to it. Inside parking helps, but the feeling of someone crawling into your room is still there. They have measures in place, like locked doors and key-enabled elevators, but still did not make me feel safe. In addition, there is a terrible smell throughout the hotel as they use some cheap chemicals to clean it. It's in the lobby and the rooms. It was hard to sleep. I booked the hotel for 3 nights, and on the 2nd night, I had to get out of there. I would only recommend this hotel if you have thick skin and a gun.
Stayed 3 nights in Sep 2024

10/10 Excellent

DARRYL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Angel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though property is not in the best area it is maintained well
Stayed 1 night in Aug 2024

10/10 Excellent

Ambrosia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing nice cool area .
Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

Traveled with family and small children
Liked: Staff & service, amenities
Lots of homeless behind the building
Stayed 1 night in Sep 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms are clean Breakfast good Staff friendly Not in the nicest area but its LA not to many nice areas
Stayed 3 nights in Aug 2024

8/10 Good

Iris

Stayed 1 night in Aug 2024

10/10 Excellent

Gurjinderjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Waldemar Pedro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the hotel's location, the exceptional staff surpass the service of a typical 5-star hotel. Their friendliness and professionalism make guests feel welcome and at home. The hotel's cleanliness is impressive, and the well-prepared, abundant, and delicious breakfast, especially Mrs. Mara's oatmeal, adds to the positive experience. Despite the area not being safe for walking, the hotel's clean and new rooms make it worth considering a return visit.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Next time opt out
We booked here because it was close to the Mexican Consulate office. The hotel was clean and appeared to have hard working staff. The only problem was the location. There was a large number of homeless and drug addicted people loitering around the businesses on the same block. There was. An alleyway nearby with a large amount of homeless people. It amazes me that the businesses can stay by open with the garbage and stench that is produced when people take no pride in their neighborhoods. The day we left we noticed police cars and city workers picking up trash but, too late the bad impression had already been made. If you have to stay at this hotel, well it was clean and the people were nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chrystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Stayed 4 nights in Aug 2024

4/10 Poor

Syed

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was okay Cleanliness was 0, dirty carpets, bed sheets etc Location was negative, homeless people right outside the facility
Stayed 3 nights in Aug 2024

8/10 Good

Sania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
property was nice but area around was gross
Stayed 2 nights in Aug 2024

6/10 Okay

V Cynthia

Traveled with family
Disliked: Room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

The hotel was very nice as was the staff, friendly and helpful. Our room was on 3rd floor overlooking the street. It is not located in the best part of Downtown the street was very noisy especially early morning with cars honking, city waste management picking up commercial trash cans made it difficult to sleep.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Stayed 4 nights in Aug 2024

10/10 Excellent

Rene

Very good
Stayed 1 night in Aug 2024

8/10 Good

KENNETH

Liked: Staff & service
The hotel was good. The location/sorounding area was horible witj drugs being sold on the streets
Stayed 1 night in Aug 2024