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Holiday Inn Express Los Angeles Downtown West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Los Angeles Downtown West by IHG

Exterior
Suite, 2 Queen Beds (Additional Living Area) | Memory foam beds, in-room safe, desk, blackout drapes
Exterior
Property amenity
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
611 S Westlake Ave, Los Angeles, CA, 90057
  • L.A. Live
    ā€Ŗ3 min driveā€¬
  • Los Angeles Convention Center
    ā€Ŗ3 min driveā€¬
  • Crypto.com Arena
    ā€Ŗ3 min driveā€¬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ā€Ŗ41 min driveā€¬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Memory foam beds, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower) | Memory foam beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Memory foam beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Shower, eco-friendly toiletries, hair dryer, towels

Suite, 2 Queen Beds (Additional Living Area)

  • 419 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Memory foam beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Memory foam beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Los Angeles Downtown West by IHG

Hotel in Westlake
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Los Angeles Downtown West by IHG offers 80 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. A pillow menu is available. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Los Angeles Downtown West by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West Hotel
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West by IHG Hotel
Holiday Inn Express Los Angeles Downtown West an IHG Hotel
"Holiday Inn Express Los Angeles Downtown West an IHG Hotel"
Holiday Inn Express Los Angeles Downtown West by IHG Los Angeles

Holiday Inn Express Los Angeles Downtown West by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 486 out of 1005 reviews
Rating 8 - Good. 241 out of 1005 reviews
Rating 6 - Okay. 131 out of 1005 reviews
Rating 4 - Poor. 70 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ulan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quit neighborhood. Spacious rooms. Parking guy is more than helpful, thanks for your kindness.
Stayed 2 nights in Jan 2025

4/10 Poor

Christine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noise at night from street. Lots of homeless surrounding the hotel two blocks radius. Inside the hotel is clean. Stay in second floor, very noise at night from street.
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Stayed 1 night in Jan 2025

6/10 Okay

Phuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and the hotel is clean. However, the neighborhood is surrounded by large unhoused ecampments and is very dirty. The area is also very loud. We are out of towners and learned that this area a not very safe to walk around.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Allison

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Yolanda

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was Cockroaches in hallway. Our Water took forever to get hot. There was so much noise at night. Staff at front desk was rude. Got an evaluation alert due to all the fires and they wouldnā€™t give a refund. After 40mins the evaluation was cancelled, but we were told even if the evaluation was in place they still wouldnā€™t give a refund. We left anyways because it was getting to heard to breathe with all smoke and it was getting scary. The homeless is so bad on that street. The first 2mins we were there a homeless man came to our car window asking for money. The Elevator took along time. Our key cards didnā€™t work we had to reprogram them about 4 times. I wouldnā€™t stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no nos gusto es que durante toda la estadĆ­a hubo un solo ascensor funcionando y el que iba a las cocheras jamĆ”s funcionĆ³ con lo que eso implica para bajar o subir cosas del auto sumado al cansancio que se acumula a lo largo del dĆ­a. Incluso el personal de limpieza tenĆ­a que compartir con el huĆ©sped el ascensor con los carros de transporte de toallas/ sĆ”banas. Nuestra habitaciĆ³n estaba en el tercer piso y segĆŗn el peso del huĆ©sped y la cantidad de personas en la habitaciĆ³n de arriba crujĆ­an los techos. La verdad es que parecĆ­a que se podĆ­a caer encima de uno. La zona que rodea al hotel no es de las mĆ”s linda pero la triste realidad es que homeless habĆ­a por todos lados y esta no era la excepciĆ³n. Sin embargo, en la misma manzana del hotel nuestra experiencia fue MUY SEGURA, sin embargo no nos desplazĆ”bamos caminando por ahĆ­ sino con el auto. El desayuno excelente y muy abundante, el personal de atenciĆ³n excelente. Y los espacios compartidos todo muy agradable. Las camas de buen tamaƱo pero el espacio de la habitaciĆ³n era muy pequeƱo. Poco espacio de guardado. NO TENIAMOS CAJA DE SEGURIDAD en la habitaciĆ³n. El baƱo muy bien.
Stayed 5 nights in Nov 2024

6/10 Okay

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was almost perfect with the exception of the hotel location.
Stayed 2 nights in Jan 2025

6/10 Okay

Sara

Traveled with family

Rough area of town

This hotel is in a really rough area of LA. While inside the hotel is nice and our room was good for the pricing, I will not stay here again as a single mother with two children. I did not feel safe outside, going to my car during the day, but especially at night. To be honest, Iā€™m not sure what exactly can be done because I understand it is the area however it was very unsettling.
Stayed 2 nights in Jan 2025

6/10 Okay

Sarah

Traveled with family
Disliked: Staff & service

Family Christmas Trip.

It was a good space for our family. Breakfast was great for us and exactly what we needed. šŸ˜€ I had a bit of a problem getting extra bedding when we cane back for the evening. But other than that everything was good. Don't go walking around the neighborhood it is covered in homelessness. Inside is good outside Not good!
Stayed 2 nights in Dec 2024

8/10 Good

Adela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony, fresno

Stayed 1 night in Dec 2024

10/10 Excellent

young

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and kind
Stayed 1 night in Jan 2025

2/10 Terrible

Amit

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property is situated in very unsafe area and surrounded by homeless people on street. There were homeless people roaming Infront of lobby entrance and in property parking lot. Car parking is not safe. Inside hotel is in good condition but surround place is very noisy and unsafe one can hear shouting and noise all night.
Stayed 3 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and comfortable. However the hotel is in a horrible area. Infested with homeless on and around the property.
Stayed 1 night in Dec 2024

8/10 Good

Evangelene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the TV did not work in our room so I asked for another which they accommodated without issue. The only issue I found was the location of the gem. Immediately outside were blocks and blocks of piles of trash, homeless individuals, and their encampments. Many blocks smelled like urine. Gunshots and sirens were heard through the night, so were did not sleep well. Other than the TV. none of these other issues were the hotel's fault, but I can't help wondering why they chose that location to build or to take over another hotel's location. With that said. he building was secure and staff was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Kwangho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Laura

Stayed 1 night in Dec 2024

10/10 Excellent

Sreedhar

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good food. Like the over all experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Rashida

Traveled with family
Liked: Property conditions & facilities, room comfort

Excellent

Very comfortable stay for 2 nights neighborhood is close to universal and lake hollywood. Area ia not so good if traveling by public transportation. We drove so was not a concern. Breakfast was amazing.
Stayed 2 nights in Dec 2024

8/10 Good

peter

Stayed 2 nights in Dec 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was okay for 2 nights
Stayed 1 night in Nov 2024

10/10 Excellent

javier

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Traveled with family
Liked: Property conditions & facilities
Had to leave early because first night was so noisy we could not sleep. Very expensive for the overall experience.
Stayed 2 nights in Dec 2024