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Holiday Inn West Covina, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn West Covina, an IHG Hotel

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
3223 East Garvey Avenue North, West Covina, CA, 91791
  • South Hills Country Club
    3 min drive
  • Glendora Square
    4 min drive
  • California State Polytechnic University, Pomona
    7 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    25 min drive

Room options

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus West Covina Inn

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is $137
per night
includes taxes & fees
Dec 7 - Dec 8
Best Western Plus West Covina Inn

About this property

Holiday Inn West Covina, an IHG Hotel

3.5-star West Covina hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center. Housekeeping is available on request.
Holiday Inn West Covina, an IHG Hotel offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn West Covina, an IHG Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn West Covina, an IHG Hotel is a smoke-free property.

Dahlia's Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dahlia's Restaurant & Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 11
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 11 (subject to availability)
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rodeway Inn Fairplex
Rodeway Inn Fairplex Hotel
Rodeway Inn Fairplex Hotel West Covina
Rodeway Inn Fairplex West Covina
Holiday Inn West Covina Hotel
Clarion Hotel West Covina
Rodeway Inn Near Fairplex Hotel West Covina
Holiday Inn West Covina
Holiday Inn West Covina
Holiday West Covina, An Ihg
Holiday Inn West Covina, an IHG Hotel Hotel
Holiday Inn West Covina, an IHG Hotel West Covina
Holiday Inn West Covina, an IHG Hotel Hotel West Covina

Holiday Inn West Covina, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 515 out of 1002 reviews" "
Rating 8 - Good. 282 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 53 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

elsa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel review
The hotel has a not pleasant food smell
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Will never stay here again.
As soon as we reached our floor there were food particles in front of a few doors and a plastic wrist band on the floor in the hall way. Next morning there was a plastic bag in front of 2 different doors which looked like garbage and the garbage can in front of the elevator was overflowing with garbage.
Stayed 1 night in Aug 2024

6/10 Okay

Gerardo, Vallejo

Liked: Cleanliness
I didn’t like the cleanliness of the rooms. The time we stayed no service at our room even if we took the do not disturb sign. The hallway had an old odor coming from the carpet.
Stayed 4 nights in Aug 2024

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times, so it is convenient for me. I was hoping to get a small bite in the restaurant around 8pm, but the options seemed to heavy to go to sleep on, so I had to go to a local market and get something to microwave in the room. The only concern with the room is that the toilet seat was loose. The TV is a little dated.
Stayed 1 night in Aug 2024

8/10 Good

Apple

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good overall but there was trash in the hallway that had never been picked up the whole time I was there
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, the bed and pillows were so comfortable!
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not meet hotel standards
We’ve stayed in all 3 of the hotels in this area and this is the only hotel I wouldn’t come back to. The bathroom was dirty, hair on the wall, dirty fingerprints on the doorframe, water spots all over the counter. The room felt old and unmaintained, cracked tiles, dingy tub, worn out chair, tv had 3 rows of black lines running through the picture. The mattress was terribly uncomfortable, beyond a normal hotel mattress. Bad communication at the front desk. We were told how to access our room but we were not told that the exterior doors could not be accessed with the room keys after a certain hour so we had to drag our luggage back around to the front door. The walls were thin and we could clearly hear everything on both sides (including a light sneeze). In addition, we were woken up with a wake up call that we didn’t ask for. Disappointment doesn’t properly sum up this stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Valeria Sanders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Performance
Stayed 7 nights in Jul 2024

8/10 Good

Jesica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly and clean,
The service was all great the only complaint was the bathroom the toilet is very close to the sink making it very hard for a female to get ready, and the bed was extremely hard and uncomfortable
Stayed 2 nights in Jul 2024

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Average stay
Overall average room, bed was hard and not comfortable but it was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Sophia

Traveled with family
I expected more from a HOLIDAY INN.
Stayed 2 nights in May 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service was good and room was comfortable. The location is convenient to local events.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alex

Stayed 1 night in Jul 2024

10/10 Excellent

Dalton

Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fifth floor near elevator ahas garbage smell, don’t know why. Half the property face highway, which is noisy. Can hear highway noise during night. $15 breakfast too expensive, not so worth it. Overall average.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Monique

Traveled with family and small children
Disliked: Property conditions & facilities
Never again
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On their website it says that breakfast is included, but it is not true… They charge you $15 separately per person
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
solo
this was a quick solo trip for me. rooms were super clean, i got to see the pool but not use it. seemed like pool area was really nice. bar and restaurant is on site till 10pm. about a quarter mile down there is a huge shopping center with plenty of food and stores which was convenient. one thing i loved is they have dove products for use in their bathrooms which was really nice! only complaint is i used the gym and it was extremely hot in there, and there water machine was broken. other than that great place for familys, couples or solo trips.
Stayed 1 night in Jul 2024

6/10 Okay

Bradley

Liked: Cleanliness, staff & service
Was fine. Not bad but not great.
Beds felt tired. Rooms were tired. In need of a freshen up! Normally Holiday ins are that good refreshed standard . This one wasn’t that. Even the elevators felt sorta shabby.
Stayed 1 night in Jul 2024

4/10 Poor

Carolyn

Liked: Staff & service
Disliked: Cleanliness
Worst mattress I’ve had in a hotel in years. So saggy in the middle I didn’t use a pillow because my head was so much higher than my low back. The bathroom floor was sticky. The corridor smelled moldy.
Stayed 1 night in Jul 2024