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Hotel Indigo Los Angeles Downtown by IHG

4.5 star property

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Photo gallery for Hotel Indigo Los Angeles Downtown by IHG

Exterior
Staircase
Breakfast, lunch, dinner served; local cuisine
Suite (Indigo) | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
899 Francisco Street, Los Angeles, CA, 90017
  • Crypto.com Arena
    ‪8 min walk‬
  • Los Angeles Convention Center
    ‪9 min walk‬
  • Dodger Stadium
    ‪9 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Hearing Accessible

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible, City View

Room amenity

Premium Room, 1 King Bed, Hearing Accessible, City View

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Hearing Accessible

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, City View

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, City View

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, Hearing Accessible, City View

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo Los Angeles Downtown by IHG

4.5-star hotel in Downtown Los Angeles
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hotel Indigo Los Angeles Downtown by IHG offers 350 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Indigo Los Angeles Downtown by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 11 meeting rooms. Event facilities measuring 20316 square feet (1887 square meters) include a conference center. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Indigo Los Angeles Downtown by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Metropole Bar + Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
18 Social - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 54 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 18 Social
  • Metropole Bar + Kitchen

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,316 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 34.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 54 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to March
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Los Angeles Downtown
Indigo Los Angeles By Ihg
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown by IHG Hotel
Hotel Indigo Los Angeles Downtown an IHG Hotel
Hotel Indigo Los Angeles Downtown by IHG Los Angeles
Hotel Indigo Los Angeles Downtown by IHG Hotel Los Angeles

Hotel Indigo Los Angeles Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1049 reviews
Rating 8 - Good. 189 out of 1049 reviews
Rating 6 - Okay. 89 out of 1049 reviews
Rating 4 - Poor. 51 out of 1049 reviews
Rating 2 - Terrible. 53 out of 1049 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

altug

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was disappointed with my recent experience at the hotel. During my interaction with the front office staff, Andy, I found his behavior to be disrespectful. While the Front Office Manager later apologized on his behalf, I observed both of them laughing shortly after. This gave me the impression that they may not take customer complaints seriously, which I found highly unprofessional and disheartening.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eunicis

Stayed 1 night in Jan 2025

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While taking a shower, the water got extremely hot, and it took a while for it to get back to normal. I changed it to cold water, and it still did not work until after 5 minutes of trying and going back and forth.
Stayed 3 nights in Dec 2024

6/10 Okay

Cristiana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge was very helpful .
Stayed 1 night in Dec 2024

10/10 Excellent

Brandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, exceptionally clean. Able to see fireworks from our room. TVs need to be upgraded to smart tv options. Shower is amazing!
Stayed 2 nights in Dec 2024

8/10 Good

Catherine Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Kamran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for value
Stayed 5 nights in Dec 2024

6/10 Okay

Kriscia

Stayed 3 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is surprisingly quiet for being in downtown LA. It’s close to the metro and lots of dining choices. The room was clean and the staff were responsive and friendly. The bed was comfortable and lots of tv channel choices. I would stay here again.

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and I loved that there were electrical sockets all around the room so you can charge your phone, plug in your laptop, charge your other electronics, etc., without having trouble looking for places to plug them in. That's an amenity I strongly value when staying in hotel rooms. Loved how spacious the room and bathroom was. I also loved that a refrigerator was standard in the room, but also wished it had a microwave. Hardly any hotel rooms I encounter have a smart TV, so it would've been nice if this one had one also. The only reason I gave it a four star for service, is because most hotels can provide turn-down service until 9pm, but this one stops at 4pm. So, when we left the room at 5pm and wanted our room cleaned, they told us it was no longer available.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yucel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception personnel is so helpful. they are super kid and tried to help us whenever needed. Rooms are clean however cleaning lady left dirty cleaning materials over the sink area two times during our stay. Hotel is in a place of downtown where you need to come across with so many homeless unfortunately.
Stayed 7 nights in Dec 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and service
Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place
Great ambiance Comfy clean rooms Amazing view of DTLA
Stayed 2 nights in Dec 2024

4/10 Poor

Allison R

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beautiful room, some bigger issues
The hotel check in was quick and easy, the room appeared to be great with beautiful finishes but the shower was crazy! When you turn the shower on, the water sprays the glass door and absolutely floods the bathroom. We cleaned it up with towels and had to ask for more, but it is a huge design flaw. The ac is a mini split that gurgled water and made lots of noises all night, with a blinking green light that was bright enough to walk around the room without lights. The toilet ran and gurgled most of the night. It was a rough sleep.
Stayed 1 night in Dec 2024

8/10 Good

Adriatik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kwang Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

rajish laroiya and pooja

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 5 nights in Dec 2024

10/10 Excellent

Marybell

Stayed 1 night in Dec 2024

10/10 Excellent

Iman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Dec 2024

10/10 Excellent

Fouad

Stayed 3 nights in Dec 2024

10/10 Excellent

Warren

Stayed 1 night in Dec 2024

10/10 Excellent

Warren

Stayed 2 nights in Dec 2024

4/10 Poor

Shelley

Stayed 1 night in Dec 2024

10/10 Excellent

Denise, South Gate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. I completely enjoyed my stay.
Stayed 1 night in Dec 2024