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Hotel Indigo Los Angeles Downtown by IHG

4.5 star property

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Photo gallery for Hotel Indigo Los Angeles Downtown by IHG

Exterior
Suite (Indigo) | Premium bedding, down comforters, pillowtop beds, in-room safe
Staircase
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
899 Francisco Street, Los Angeles, CA, 90017
  • Crypto.com Arena
    ‪8 min walk‬
  • Los Angeles Convention Center
    ‪9 min walk‬
  • Dodger Stadium
    ‪9 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, City View

  • City view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible, City View

Room amenity

Premium Room, 1 King Bed, Hearing Accessible, City View

  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

City view from property

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Hearing Accessible

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, City View

  • City view
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, City View

  • City view
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, Hearing Accessible, City View

  • City view
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo Los Angeles Downtown by IHG

4.5-star hotel in Downtown Los Angeles
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hotel Indigo Los Angeles Downtown by IHG offers 350 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Indigo Los Angeles Downtown by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 11 meeting rooms. Event facilities measuring 20316 square feet (1887 square meters) include a conference center. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Indigo Los Angeles Downtown by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Metropole Bar + Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
18 Social - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 54 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 18 Social
  • Metropole Bar + Kitchen

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,316 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 34.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 54 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to March
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Los Angeles Downtown
Indigo Los Angeles By Ihg
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown by IHG Hotel
Hotel Indigo Los Angeles Downtown an IHG Hotel
Hotel Indigo Los Angeles Downtown by IHG Los Angeles
Hotel Indigo Los Angeles Downtown by IHG Hotel Los Angeles

Hotel Indigo Los Angeles Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 692 out of 1082 reviews
Rating 8 - Good. 193 out of 1082 reviews
Rating 6 - Okay. 88 out of 1082 reviews
Rating 4 - Poor. 54 out of 1082 reviews
Rating 2 - Terrible. 55 out of 1082 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Tyee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A weekend stay at Indigo

Cute boutique feel, but clearly in need of updates. The room was a good size for 3 of us and decently appointed, but the furniture was very worn and the air unit broken. A portable unit was installed with black duct tape up the sides of the window, which let in outdoor smells (not good) from time to time. Good thing we had a purifier!
Stayed 2 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

lumumba

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is awesome! Theres a lot of poverty near the property
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Chanel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to stay near the staples center to events. Walking distance. Very nice scenery of glass windows in room. Nice bathroom . Room air was hard to adjust for comfort.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashish

Stayed 5 nights in Dec 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is lovely on the outside. First contact with staff at check in was very pleasant. We had a problem with Airconditioning which was quickly sorted. One side of the hotel faces the freeway so was slightly noisy. The front door of the hotel is heavy to open and staff stood by and watched us struggle and never offered assistance but other than that it’s a great hotel in a safe part of L A and very close to Crypto for those attending a game there.
Stayed 6 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Ankit

Stayed 3 nights in Jan 2025

6/10 Okay

Jullien, Ontario

Traveled with partner
Liked: Staff & service, property conditions & facilities
I had a mixed experience during my stay. On the positive side, the staff was absolutely top-tier—friendly, professional, and attentive to every need. The location was also excellent, with restaurants and attractions within walking distance, which was very convenient. However, I did notice some cleanliness issues. There were dirty glasses left outside my room, apon arrival and I found hair in both the sink and tub, which was disappointing. While the service and location were great, attention to detail in cleanliness would elevate the overall experience.”
Stayed 2 nights in Jan 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It pretends to be upscale. Everyone friendly enough but way to overpriced especially with all the added charges like no parking and forced to basically get there service which was almost a 3rd of what room cost @55$ a night. When making reservation cost was @1250 for stay and at check out @1650 and thats just for the room no food or drinks at all during stay. Room was basic no water pressure and lughts out in bathroom. Ac unit on wall was loud and clicking as well. Overall just disappointing
Stayed 6 nights in Jan 2025

8/10 Good

Adrianna

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Christina, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect like always, except that we were right next to the elevator; so we asked to be move to another room, young man at the counter seemed bother that he had to make other arrangements and he told us that there was no more rooms available far from the elevator. We went ahead and took the key for the room, it was not a big problem for us. We started getting settled, turn on the a/c and it didn’t worked. Went back to let them know, and the guy that originally helped us gave us another room, and it happened to be was FAR from the elevator. We had stayed at Hotel Indigo multiple times, this is the first time we had a bad experience. I know the second front desk guy didn’t even try looking for another room for us, I was very disappointed.
Stayed 2 nights in Dec 2024

8/10 Good

Zeen

Liked: Cleanliness, staff & service
It is convenient for walking around to Subway, bus stations. The property itself is clean, although the facilities are somewhat out-of-date. The staffs are kind, restaurent is good.
Stayed 4 nights in Dec 2024

6/10 Okay

Josue

Stayed 2 nights in Jan 2025

10/10 Excellent

Tewodros

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Amazing customer service. Clean, classy, convenient.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel bar

JD and Jared are amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was near to a shopping center, restaurants, theatre, and sports arena all within walking distance. The front desk staff were accommodating. Housekeeping did a good job!
Stayed 11 nights in Dec 2024

4/10 Poor

Prasanti

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Marc

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and welcoming, staff is great and easy to talk to, location is awesome and well cleaned. We had a good time staying in LA for our family reunion.
Stayed 2 nights in Dec 2024

6/10 Okay

altug

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was disappointed with my recent experience at the hotel. During my interaction with the front office staff, Andy, I found his behavior to be disrespectful. While the Front Office Manager later apologized on his behalf, I observed both of them laughing shortly after. This gave me the impression that they may not take customer complaints seriously, which I found highly unprofessional and disheartening.
Stayed 4 nights in Dec 2024