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Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Exterior
BBQ/picnic area
Outdoor pool, free cabanas, pool umbrellas
City view from property
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
899 Francisco Street, Los Angeles, CA, 90017
  • Grammy Museum
    4 min walk
  • L.A. Live
    5 min walk
  • Peacock Theater
    6 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    34 min drive

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Comm)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, City View (Comm)

Room amenity

Premium Room, 1 King Bed, Accessible, City View (Comm)

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Room amenity

Premium Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, City View

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, City View

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Comm)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, Accessible, City View (Comm)

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5-star hotel in Downtown Los Angeles
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers 350 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Indigo Los Angeles Downtown, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 11 meeting rooms. Event facilities measuring 20316 square feet (1887 square meters) include a conference center. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Indigo Los Angeles Downtown, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Metropole Bar + Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
18 Social - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 54 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 18 Social
  • Metropole Bar + Kitchen

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,316 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 21 2024 to January 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 34.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 54 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to March
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Hotel Indigo Los Angeles Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1042 reviews" "
Rating 8 - Good. 209 out of 1042 reviews" "
Rating 6 - Okay. 91 out of 1042 reviews" "
Rating 4 - Poor. 48 out of 1042 reviews" "
Rating 2 - Terrible. 61 out of 1042 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Darnietta

Stayed 6 nights in Aug 2024

10/10 Excellent

Anedra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Love the vibe of this property. The shower experience leaves much to be desired because the water pressure is non existent and the temperature is hard to regulate.
Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It is not disclosed that the property charges a $30 fee to have a drink at the bar or breakfast at their really bad restaurant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Porsha

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was Gorgeous! Beyond gorgeous! Everyone was so welcoming and helpful. The room was super clean, the bathroom and walk-in shower were so nice. And the products were fancy and smelled amazing! We felt very fancy and pampered. The room service food options looked great too (we had to leave early for the airport, or we would've ordered for sure!). We'll be back for sure! Thanks guys!
Stayed 1 night in Jun 2024

8/10 Good

Sandra

Traveled with family
Liked: Property conditions & facilities
My stay would have been almost perfect except for the fact that we did not have hot water for our showers .
Stayed 3 nights in Aug 2024

4/10 Poor

Focrun

Traveled with family
Very disappointing hotel for the nightly rate. No free coffee or continental breakfast. We had to ask for a microwave after they took away the communal microwave in the lobby. Also doesn’t makes sense to be charge a resort/holiday fee for every night. Our tv barely worked. It is close by the other stores in the area but lots of homeless people and car window washers so be careful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
very nice cozy place, good choice for a weekend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Traveled with family
Liked: Amenities
Great location close to USC
Stayed 2 nights in Aug 2024

10/10 Excellent

kara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I’ve stayed in Los Angeles Safe and always clean good service.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location clean friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Katharine Rachelle

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
As soon as you get out of your car you are hit with a strong smell of weed. The lobby of the hotel seems nice. The room was very dirty, with hair and other things still in the bed. They seem to use dark colors and low light to help hide how dirty the rooms and hallways are. Would not recommend staying here.
Stayed 1 night in Aug 2024

8/10 Good

Halwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Morayma

Traveled with family
Liked: Cleanliness, property conditions & facilities
that I’m already paying enough money for the hotel yet I still have to pay for valet when there’s no other parking options available
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled our stay! Don’t book through Expedia or perhaps with this hotel at all, unreliable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Reyanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024