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Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Exterior
Breakfast, lunch, dinner served; local cuisine
Exterior
Suite (Indigo) | Premium bedding, down comforters, pillowtop beds, in-room safe
Staircase

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
899 Francisco Street, Los Angeles, CA, 90017
  • Grammy Museum
    4 min walk
  • Metropole Bar & Kitchen
    1 min walk
  • 7th Street - Metro Center Station
    9 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    34 min drive

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, City View (Communications)

Room amenity

Premium Room, 1 King Bed, Accessible, City View (Communications)

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, City View

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, City View

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, Accessible, City View (Communications)

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5-star hotel in Downtown Los Angeles
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers 350 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Indigo Los Angeles Downtown, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 11 meeting rooms. Event facilities measuring 20316 square feet (1887 square meters) include a conference center. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Indigo Los Angeles Downtown, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Metropole Bar + Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
18 Social - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 54 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 18 Social
  • Metropole Bar + Kitchen

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,316 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 21 2024 to January 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 34.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 54 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to March
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Hotel Indigo Los Angeles Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 637 out of 1020 reviews" "
Rating 8 - Good. 197 out of 1020 reviews" "
Rating 6 - Okay. 83 out of 1020 reviews" "
Rating 4 - Poor. 48 out of 1020 reviews" "
Rating 2 - Terrible. 55 out of 1020 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great hotel
Stayed 1 night in Oct 2024

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet staff was a bit rude
Stayed 2 nights in Oct 2024

8/10 Good

Hugo

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
worn out furniture(room and restaurant) terrible service at restaurant, waited 24 minutes before a coffee refill that i had to ask for!
Stayed 5 nights in Oct 2024

10/10 Excellent

Omar

Stayed 1 night in May 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, nice views and great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

MAURA

Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Stayed 3 nights in Sep 2024

8/10 Good

Paola

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stunning hotel. Very close to the Crypto.com arena. I only stayed one night for a concert so didn’t utilize the hotel amenities other than to get ready and to sleep. The front desk staff that help me was a bit rude. Listening to the other staff talk politely and detailed to the other customers made me feel like the staff that was helping me wasn’t as nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a wedding, the staff customer service was amazing super pleased. The structure of the building is beautiful. However, the furniture in the rooms needs some updating it was a bit worn for the price of the rooms. The food inside the hotel is actually really good. Overall I would give the hotel 4 out of 5.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ali

I enjoyed my staying at your hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kabriana

Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very clean rooms.
Stayed 4 nights in Sep 2024

10/10 Excellent

kevin, bellevue

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff is 5 stars
That staff here is 5 stars. Every person I interacted with was amazing. The food is also 5 stars. My room was clean but the furniture needs to be replaced. It is stained, broken, and looks like a wild animal chewed the ends of the bed. Also, the conditioner needs to be replaced.
Stayed 3 nights in Sep 2024

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The overall building was nice. However, the furniture in the room I was in was VERY well 'worn'. My recommendation is that someone with this singular job, be responsible for the condition of the furniture in every room in the hotel and a separate person or team responsible for the maintenance of the room itself. Every hotel should employ these people to ensure the quality of the rooms remain the same as the day the hotel opened. I have lived in my home for 9 years and my goal is that it always looks as new as the day I moved in...and it does (I recognize that I do not have guests every night banging up the furniture, walls, etc). However, if I had paying guests, I guarantee a good amount of that money would be allocated as I describe above. Overall, the stay was great and the staff was extremely professional and friendly.
Stayed 4 nights in Sep 2024

4/10 Poor

Thomas, los angeles

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lost something in the room.
Stayed 7 nights in Sep 2024

8/10 Good

brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Stayed 2 nights in Sep 2024

6/10 Okay

Alyssa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Zhaneta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, walking distance to restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamal J

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice place to stay easy to leave
Stayed 1 night in Sep 2024

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was respectable, kind and generous with information. Rooms were very nice and clean.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jawad

Liked: Cleanliness
Stayed 2 nights in Sep 2024