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Hotel Maya

4.0 star property

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Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower) | Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Bar (on property)
Kayaking
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
700 Queensway Drive, Long Beach, CA, 90802
  • Aquarium of the Pacific
    ‪13 min walk‬
  • Long Beach Cruise Terminal
    ‪15 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪19 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

Room, 2 Queen Beds, Balcony (Water View)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Water View)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

Deluxe Room (King, Water View)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Maya

4-star Long Beach hotel close to Long Beach Cruise Terminal
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
Hotel Maya offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Hotel Maya like an outdoor pool and a fitness center.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a garden and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hotel Maya has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (64 inch wide door)
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 per person
  • Self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 950 out of 1692 reviews
Rating 8 - Good. 308 out of 1692 reviews
Rating 6 - Okay. 172 out of 1692 reviews
Rating 4 - Poor. 118 out of 1692 reviews
Rating 2 - Terrible. 144 out of 1692 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t even think about it!

This was substandard for a doubletree Mold in the bathroom Yuck! Staff were nice and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Jana

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle, Nashville

Stayed 1 night in Feb 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

byron

Stayed 1 night in Jan 2025

6/10 Okay

Rodrigo

Business traveler
Liked: Cleanliness

Nice views, old mattress and bad customer service

The mattress is old. When I needed to call the front desk they never answered. The cleaning lady was supwr nice and helped me with my inquiry. The restaurant charges a 20% tip regardless if you had great service. That's a rip off.
Stayed 2 nights in Jan 2025

8/10 Good

Ryan

Liked: Staff & service, room comfort

Convenient and Satisfied

Very convenient location if you are taking a cruise out of Long Beach. They do have a shuttle to the cruise port, but it was a nice day and there is a nice path that goes there so I took a walk and was there in maybe 15-20 minutes. If you’ve never had the famous Doubletree cookie, it’s worth going there just for that alone. The attached restaurant was VERY pricy, but if you factor in an Uber ride to and from a different place to eat, it’s the best option. The food was good. And they had sizable portions. The room wasn’t super clean, but it was manageable and I’ve seen much worse. The staff was all very helpful and courteous. They also have a business center with a computer and printer that I used at no cost to print boarding passes for the cruise. I will stay here again next time I cruise at Long Beach. Also, there is a jet ski rental place right on that path. $110 for 2 hours. Had I known about that, I would have taken one for a ride!
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

.
Stayed 1 night in Jan 2025

10/10 Excellent

Patty M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

kelley

Stayed 1 night in Jan 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Amanda

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Did not like the bugs in my room, I killed two spiders and a huge bug not sure what it was . Everything else was great I appreciate how moved us right away.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place needs a little love

Hotel needs a little love Mattress getting old- big dip Wall paper stained in places Wall plugs did not charge phones
Stayed 1 night in Jan 2025

10/10 Excellent

Laura, Sherwood park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all absolutely amazing. We encountered at least 4 and all gave us impeccable service. Very impressed
Stayed 1 night in Jan 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this stay! Beautiful property. We took the free Passport bus into downtown for food as the restaurant options were pricey and the selection was limited. They offered a free (tip your driver) shuttle to the cruise port. Overall a great experience and I would recommend the stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property. I loved the view of the water and the fire pits around the property grounds were very relaxing, especially on a cold night in January. The staff was awesome. If you’re looking for a relaxing staycation or a pre-cruise option, the Hotel Maya is for you.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jenn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Fun place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel! Staff, atmosphere everything
Stayed 2 nights in Jan 2025

8/10 Good

Mordechai

Traveled with partner
Liked: Staff & service, amenities
Normally dont like rooms that open to the outside but this was ok. Rooms were nice size but a little dated with popcorn ceilings, worn wallpaper and chipped paint on furniture. The view was great and you can walk along the water to the Queen Mary. It must be fun in the summer with the jetskis, little beach setup, firepits and outdoor dining. January it was a little empty.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Brandon

Stayed 1 night in Jan 2025

10/10 Excellent

Nichol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, service, etc.

Stayed 1 night in Jan 2025