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Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Pillowtop beds, in-room safe, desk, blackout drapes
Outdoor pool, sun loungers
Exterior
Sun loungers, beach towels
Sun loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
$243
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
700 Queensway Drive, Long Beach, CA, 90802
  • Place, Aquarium of the Pacific
    ‪10 min walk‬
  • Place, Long Beach Cruise Terminal
    ‪15 min walk‬
  • Place, Long Beach Convention and Entertainment Center
    ‪17 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (Water View)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King, Water View)

Deluxe Room (King, Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room (King, Water View)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony (Water View)

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Maya

4-star Long Beach hotel close to Long Beach Cruise Terminal
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and a free cruise terminal shuttle are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking.
Hotel Maya offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Maya features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Maya has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (64 inch wide door)
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number BU20527910

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1130 out of 1913 reviews
Rating 8 - Good. 327 out of 1913 reviews
Rating 6 - Okay. 204 out of 1913 reviews
Rating 4 - Poor. 115 out of 1913 reviews
Rating 2 - Terrible. 137 out of 1913 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deonella

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kalabe

Stayed 1 night in Aug 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smells and the staff is terrible
Stayed 1 night in Aug 2025

8/10 Good

JuQuavis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site is misleading; an ocean view is not full unless you booked a room with a balcony with an ocean view. Disappointed with that upon my arrival.
Stayed 2 nights in Aug 2025

6/10 Okay

Hector

Traveled with family
Stayed 2 nights in Aug 2025

4/10 Poor

SACHA

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I saw a roach in my bathroom and the bed was awful
Stayed 2 nights in Jul 2025

4/10 Poor

Cameron

That you have to pay 45$ a day to park even if you are staying there. Beers are 20$ at the pool and restaurant. Should go on a cruise instead.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Joaquin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not accommodating and did not provide satisfactory service.
Stayed 2 nights in Jul 2025

8/10 Good

SOFIA

Traveled with family
Liked: Amenities
FEELS LIKE A VACATION FROM FAR AWAY
FUN
Stayed 1 night in Jul 2025

10/10 Excellent

Martin Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! The view of the ocean from my room was absolutely beautiful—especially during sunrise and sunset. Having a private balcony made it even better; it was the perfect spot to relax, unwind, and take in the peaceful scenery. I also appreciated the convenience of having a restaurant right inside the hotel. The food was great, and it was nice not having to leave the property to enjoy a good meal. Overall, it was a great experience. The atmosphere was calm, the service was solid, and the location right by the water made it feel like a mini escape. I’d definitely stay here again.
Stayed 5 nights in Jul 2025

8/10 Good

Lisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super comfy beds!
Stayed 3 nights in Jul 2025

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jul 2025

10/10 Excellent

Noel, PALM DESERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome hotel for the price, great restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Marisa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Pros and Cons

The pros: Our room at Hotel Maya was clean and cute. Although the view from our room was not necessarily impressive, the views from the hotel property are beautiful. We enjoyed a convenient and quick walk to the Queen Mary. The cons: Nobreakfast or even complimentary coffee- boo. We had a reservation for four, and only got two towels in the bathroom. The hallways of the hotel are like an echo chamber, and we had loud (or possibly argumentative) neighbors hollering outside our door throughout our stay. We had a terrible experience at the bar, paying about 3-4 times more for coffee than our highest possible prediction (no prices were posted). Our bill for a regular coffee and two small Irish coffees was $86 after tax and service fee. We quickly learned to eat/drink off site. Overall, I’m not sure I’d stay here again unless the rate was significantly less. It just didn’t have a welcoming vibe.
Stayed 1 night in Jul 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a cute place to stay !
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a amazing trip my 4th time at this site and i love going when i have events at the Queen mary its way more comfortable. I also bring my dog and she loves it too!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lizet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offers everything you need, and you won’t have to leave.
Stayed 1 night in Jul 2025

4/10 Poor

Melanie, Atascadero

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, the 5 of us checked-in, and were made aware at this time due it being the 4th of July week, we had to wear blue bracelets signifying we were guests of the hotel and not random strangers trying to order drinks poolside. Rooms were dirty, with chewed nicotine pouches left on nightstand next to bed and phone; just gross. Face towel had stains and looked used. Housekeeping staff were excellent and attentive. Bartenders were great but drink prices were ridiculous; still had a great time. We loved how close our stay was to the cruise terminal, but for the amount we paid, I was expecting rooms to be held at a higher standard of cleanliness. Convenience over cleanliness, no thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property location is to die for the service is exceptional always above and beyond
Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Stayed 1 night in Jul 2025

10/10 Excellent

Vuthy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025