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Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Pillowtop beds, in-room safe, desk, blackout drapes
Outdoor pool, sun loungers
Sun loungers, beach towels
Exterior
Sun loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
$231
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
700 Queensway Drive, Long Beach, CA, 90802
  • Aquarium of the Pacific
    ‪10 min walk‬
  • Long Beach Cruise Terminal
    ‪15 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪17 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony (Water View)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Double Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King, Water View)

Deluxe Room (King, Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room (King, Water View)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (Water View)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Maya

4-star Long Beach hotel close to Long Beach Cruise Terminal
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and a free cruise terminal shuttle are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking.
Hotel Maya offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Maya features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Maya has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (64 inch wide door)
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number BU20527910

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1038 out of 1790 reviews
Rating 8 - Good. 311 out of 1790 reviews
Rating 6 - Okay. 184 out of 1790 reviews
Rating 4 - Poor. 118 out of 1790 reviews
Rating 2 - Terrible. 139 out of 1790 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Disliked: Cleanliness
Floor was filthy, hadn’t been mopped in a while. Disappointing for the price point.
Stayed 1 night in May 2025

10/10 Excellent

david

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was stupid was, the area between the handicapped parking stalls was used for construction materials. Very Rude. And the toilet paper dispenser is mounted 18+inches behind the toilet. Very inconvenient. Otherwise totally bitchen.
Stayed 1 night in May 2025

10/10 Excellent

Alberto

Stayed 1 night in May 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great views and great staff. Could use some sprucing up.
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Terri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels EVER!
Stayed 1 night in May 2025

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location. It was very nice and the restaurant was amazing.
Stayed 1 night in May 2025

8/10 Good

Lidia

Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not my type of 4 star hotel

Unfortunately, my stay at this hotel was far from comfortable. Upon entering the room, I was greeted by a musty, damp odor reminiscent of wet cloth. The bathroom had multiple issues: the shower leaked from both the top and bottom, and the walls showed visible cracks from poor repair work. The wood flooring throughout the room was uneven and showed clear signs of previous water damage. The wooden table was also warped and stained from moisture exposure. Outside the room, things didn’t improve. Flies constantly swarmed the walkway just outside my door, making it unpleasant to come and go. The pool area was severely overcrowded, making it nearly impossible to relax or enjoy. And while the room offered a decent view, the smell of sewage lingering in the outdoor air completely overshadowed it. Overall, the condition of the facilities and environment made the experience disappointing. I would not recommend this hotel unless significant improvements are made. ***didn’t let me add pictures to my rating for some reason.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to the water and room was clean and included all amenities as noted in booking.
Stayed 1 night in May 2025

10/10 Excellent

Jonik

Stayed 1 night in May 2025

10/10 Excellent

Eric

Traveled with partner
Great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Stayed 1 night in May 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing beautiful and unforgettable experience.
Stayed 1 night in May 2025

2/10 Terrible

Angela

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was extremely dirty. The floors hadn’t been properly cleaned in quite some time, you could see the dirt clearly, and it stuck to our socks. When we left towels on the floor, they picked up visible grime. It was obvious the room hadn’t been mopped in a long time. On top of that, there was a strong, unpleasant odor throughout the room.
Stayed 2 nights in May 2025

2/10 Terrible

Kailasa

Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Camina

Stayed 1 night in May 2025

10/10 Excellent

Linisha

Stayed 1 night in May 2025

8/10 Good

Mukantagara

Stayed 1 night in May 2025

10/10 Excellent

Mellissa

Stayed 1 night in Apr 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very unique hotel due to the design (which my family absolutely loved). Staff was friendly and the onsite restaurant was delicious! Had beautiful water views.
Stayed 1 night in May 2025