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Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Pillowtop beds, in-room safe, desk, blackout drapes
Sun loungers, beach towels
Outdoor pool, sun loungers
Exterior
Sun loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
$243
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
700 Queensway Drive, Long Beach, CA, 90802
  • Place, RMS Queen Mary
    ‪10 min walk‬
  • Place, Aquarium of the Pacific
    ‪10 min walk‬
  • Place, Long Beach Cruise Terminal
    ‪15 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (Water View)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King, Water View)

Deluxe Room (King, Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room (King, Water View)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony (Water View)

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Pet friendly
  • Restaurant
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, 3,718 reviews
The Queen Mary

About this property

Hotel Maya

4-star Long Beach hotel close to Long Beach Cruise Terminal
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and a free cruise terminal shuttle are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking.
Hotel Maya offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Maya features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Maya has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (64 inch wide door)
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number BU20527910

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1157 out of 1950 reviews
Rating 8 - Good. 335 out of 1950 reviews
Rating 6 - Okay. 208 out of 1950 reviews
Rating 4 - Poor. 113 out of 1950 reviews
Rating 2 - Terrible. 137 out of 1950 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

griselda

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We’ve stayed here many times we love it, rooms are clean, except Halls are dirty! Check your bill they add a gratuity without telling you, and we added an additional tip, scam, they don’t tell you ,
Stayed 2 nights in Aug 2025

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most beautiful, coastal property with the full experience of an oceanside resort. I hope to stay here again. Very beautiful place.
Stayed 2 nights in Aug 2025

6/10 Okay

Olivia

Traveled with partner
Liked: Staff & service
Outside activities definitely the highlight and free transportation to cruise ship
Stayed 1 night in Aug 2025

10/10 Excellent

Karlos Rentez, Forney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a little secret! The staff is phenomenal from the front desk to the grounds! Mr Alex in maintenance is one very cool person. The next time we’re in town there’s no doubt that we will be staying at Hotel Maya
Stayed 4 nights in Aug 2025

10/10 Excellent

Julene

Stayed 1 night in Aug 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was comfortable and clean, we were allowed early check in, thank u!
Stayed 1 night in Aug 2025

2/10 Terrible

john

Disliked: Cleanliness, amenities, property conditions & facilities
1st impression, the property needs major attention the exterior walls were very dirty. The room vinyl floor & baseboards were dirty. Had to call housekeeping to remake the bed. Queen size fitted sheet on a king size bed. Had to call again to get the automatic shades to close. not operator error, faulty controller. The food at the hotel restaurant was terrible then to make matters even worse they add on a $25 “service fee” which was not disclosed until the bill came. This was for a party of two, the management came to the table with no explanation “just a city fee”. We will never return!
Stayed 1 night in Aug 2025

10/10 Excellent

Chanea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Stayed 1 night in Aug 2025

6/10 Okay

Diana Lynn

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I paid for a water view and got a sliver of a view through two buildings. not happy about that talk to the management and they said maybe tomorrow we might have one available with a bit of view but did not also got the shuttle into town that they offered once in town. We called to have the shuttle come and get us and was told that the driver went home sick and that we would have to find her own way home. Maybe call an Uber not OK
Stayed 1 night in Aug 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a day exploring, riding the aqua-bus/ferry (only $1 to cross the bay!) to see the shops and wrapped up the evening with dinner at the Maya restaurant, Fuego. While dining, we enjoyed watching pelicans and herons flying over the waterfront. Slept well in our clean and cozy bed, with a delicious breakfast at the same restaurant in the morning. All staff were friendly and welcoming, ending with the hotel shuttle service to the Catalina ferry, too! We look forward to staying again, thank you!
A gorgeous view of the Queen Mary from the Maya Hotel.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are fantastic.
Stayed 2 nights in Aug 2025

4/10 Poor

Pei-Hua, Walnut

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
Very noisy and inconvenient location, bad service with the only one restaurant onsite.
Stayed 3 nights in Aug 2025

6/10 Okay

Deonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property and the management communication and accommodation was great. Down fall is they did not provide shuttle services from LAX or near any other destination of travelers. I suggest they broaden their services to travelers NOT just to the port
Stayed 1 night in Aug 2025

8/10 Good

Korey

Liked: Cleanliness, staff & service, property conditions & facilities
food and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Josie

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Resort

What a beautiful resort! I would love to have stayed longer. When we arrived, the man at front desk upgraded our room to one with a balcony and a great view of the water. There's a lovely pool and hot tub, along with a man-made sand beach with chairs around fire pits. The beef tacos at the restaurant were amazing. I like to exercise and there's a walking trail across the bridge to downtown Long Beach. The hotel also has a nice gym with room to move and nice equipment. We walked to the aquarium. The hotel is also within walking distance of the Queen Mary.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rita Renee

Traveled with family
Disliked: Cleanliness, staff & service
We asked for early check in. 50 extra to check in at 2. We were told at 2:30 to keep checking. 4 and our rooms aren’t ready still. Ended up on 2 separate floors. They had a graduation party going on outside and it was so loud in my room things were shaking. Hair in the shower ect. We are from out of town with a party of 5 in 2 rooms so we couldn’t just find someplace else for the night. We were cruising out the next day. Several people told them they just wanted their money back. I didn’t get the rooms I paid for through Expedia.. I got pool view rooms.. the list goes on. Never again
Stayed 1 night in Aug 2025

4/10 Poor

Adriana

The bee was cover by the trees very different from the pictures on the booking side.service crews were cleaning before we checked out
Stayed 2 nights in Aug 2025

6/10 Okay

Doug

Business traveler
I didn't up staying here this weekend and was still charged for both rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Aug 2025