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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Outdoor pool
Sports facility
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included

Explore the area

Map
4760 Mills Cir, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    2 min walk
  • iFLY Indoor Skydiving - Ontario
    7 min walk
  • Toyota Arena
    3 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    12 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Similar properties

Pool

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Pool
Breakfast included
Pet friendly
Parking included
4.1 out of 5, Very Good, (1100)
The price is $174
per night
includes taxes & fees
Dec 7 - Dec 8
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About this property

Hyatt Place Ontario / Rancho Cucamonga

Ontario hotel connected to a shopping center, steps from Ontario Mills Shopping Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Place Ontario / Rancho Cucamonga features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and concierge services. Onsite self parking is complimentary.

Hyatt Place Ontario / Rancho Cucamonga is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.
Gallery - This café specializes in American cuisine. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1000 reviews" "
Rating 8 - Good. 252 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great especially Mayra she helped me out with some paperwork that I had to print she went above and beyond. I really appreciate her.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was amazing pleasant
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Traveled with family and small children, Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Outside of the property was OK but my carpet in my room was wet when we got in wet spots in areas. Carpet was dirty. It felt icky to walk on the shower floor was not cleaned all the way our beds were pretty nice nice and soft and cozy, but I just did not like that floor, and we stayed four days and they only took out the trash once my pillowcase was dirty. I took it off put it on the floor for housekeeping to pick up did not pick up till the second day and did not replace pillows cases refrigerator leaked water all over our food that we had In the fridge Continental breakfast was all hit. It was the floor and to me the floor is important. I had my four year old granddaughter and you know kids play on the floor. I would not allow her to play on that floor. We had to keep our shoes on because of the icky sticky feeling of the carpet
Stayed 3 nights in Aug 2024

8/10 Good

Dexter

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic time at this property. my family stayed for a week for a baseball tournament. They were very friendly and helpful. Great time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ana Luisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a clean property and professional staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Rachel

Stayed 1 night in Jul 2024

8/10 Good

Zara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Ontario Mills and major destinations
Stayed 3 nights in Aug 2024

4/10 Poor

Cyndi

Traveled with family
Disliked: Staff & service, property conditions & facilities
Breakfast staff was not friendly, bathroom was not acceptable, shower was inconvenient and awkward.
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn’t like that I got a knock on the door saying to check out. Check out is at 12 which I was informed and it wasn’t close to 12 when I got disturbed to check out. That ruined the rest of my stay
Stayed 1 night in Aug 2024

8/10 Good

Erin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The place is going under renovations but everything is clean and comfortable. Location is right near mall with movie theatre and dining. Breakfast choices were good and filling. We would stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Wenjun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Vanessa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The air conditioning in the room vibrated so loud we could not sleep. It was about to fall out of the window.. The hotel rooms are old and need to be updated. The staff was very friendly, The king room we had was very large but again it was very old. There's too many other hotels right in the same area to want to stay here again. They did not have a room for us to change to so we had to check out and go to a different hotel which was super inconvenient but such as life. There's no way housekeeping did not know this air conditioning sounded as bad as it did and they should have absolutely reported it to maintenance and fixed it before they allowed somebody to book this room.
Stayed 2 nights in Aug 2024

6/10 Okay

Glenn

Multiple times I had to get my key card reset. There were big work trucks taking up 6 parking spots, so accessing a parking spot was a challenge.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
really good
Stayed 4 nights in Jul 2024

10/10 Excellent

LaTasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Loyal

Traveled with family
Stayed 5 nights in Jul 2024

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brrrrrrr...
Everything was fine except the a/c was set to "freeze" and the knobs to adjust the temperature were missing. There was no way to adjust the temperature or fan speed.
Stayed 1 night in Jul 2024

10/10 Excellent

Fredrick

Stayed 1 night in Jul 2024

8/10 Good

Theran

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

zachary

Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My Request was a 2 beds room when i got to the hotel reception informed me that experia messed up my reservation. That being said actually my biggest complain is for experia. I will never used this app again to do any of my trips, When we check in Friday evening the receptionist was very nice and sweet very caring.
Stayed 3 nights in Jul 2024