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Hyatt Place Pasadena

3.0 star property

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Photo gallery for Hyatt Place Pasadena

Sports facility
Exterior
Outdoor pool
Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board
Room, 1 King Bed with Sofa bed (High Floor) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Housekeeping
$189
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
399 E Green St, Pasadena, CA, 91101
  • Pasadena Convention Center
    ‪3 min walk‬
  • Rose Bowl Stadium
    ‪4 min drive‬
  • The Huntington Library, Art Museum, and Botanical Gardens
    ‪6 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Room, 1 King Bed with Sofa bed (Specialty) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(30 reviews)
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(102 reviews)
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed, High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room (2 Queenbed & 1 Sofabed, High Floor)

9.4 out of 10
Exceptional
(33 reviews)
  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Room (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(61 reviews)
  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 940 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, View

9.0 out of 10
Wonderful
(18 reviews)
  • 317 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queenbed, 1 Sofabed, Roll-In Shower)

Room, Accessible (2 Queenbed, 1 Sofabed, Roll-In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible (2 Queenbed, 1 Sofabed, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Pasadena

3-star Pasadena hotel steps from Pasadena Convention Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Pasadena offers 189 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Pasadena features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. Event facilities measuring 2814 square feet (261 square meters) include conference space. This eco-certified hotel also offers a terrace, a convenience store, and a front-desk safe. Parking is available onsite for a surcharge.

Hyatt Place Pasadena is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Pasadena has a restaurant serving light fare only.
Coffee to Cocktail Bar - Onsite cocktail bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Farsi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktail Bar

Things to do

  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,814 square feet of conference space
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week (maximum USD 200 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Pasadena Hotel
Hyatt Place Pasadena Hotel
Hyatt Place Pasadena Pasadena
Hyatt Place Pasadena Hotel Pasadena

Hyatt Place Pasadena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Diane

The property was clean and well maintained and the staff throughout was lovely and
Stayed 5 nights in May 2025

10/10 Excellent

Mary

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My go-to spot whenever I'm in Pasadena for work—clean, spacious, and quiet rooms in a convenient location near great restaurants. Always good service.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were very kind and the pool was great!
Stayed 1 night in May 2025

10/10 Excellent

Alison W.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Brodey

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

BooJoong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Kind staff service. Walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Madeline

Traveled with partner
Liked: Amenities
Have stayed at this Hyatt before. Nice hotel and good location Lots to do in walking distance. Good idea to add the breakfast. It is actually very good.
Stayed 2 nights in May 2025

4/10 Poor

Carl

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Not good for family travel

I recently stayed at the Hyatt Place in Pasadena with my 2-year-old daughter over the weekend. While the hotel had some positive aspects, there were several issues that affected our overall experience. What I Liked: - Spacious room with impressive floor-to-ceiling windows offering a nice view - Location was convenient for our specific needs What Needed Improvement: - Maintenance issues were evident throughout the room: - The balcony door was extremely difficult to open and close - Carpet was coming up at the corners by the windows - The bathroom had two doors (one from the bedroom, one from the main area) but only one had a lock, which was concerning for privacy - Odd room design with mismatched furniture and an inefficient layout that wasted considerable space - Safety concerns with the television mounted on a thin, unstable stand that posed a hazard for my toddler - Cleanliness was below expectations - the room needed a more thorough cleaning - Bed comfort was mediocre at best - Service was adequate but not memorable Would I Return? While the location worked for this particular trip, the maintenance issues, cleanliness concerns, and safety hazards with the unstable TV stand would make me hesitant to stay here again, especially when traveling with a young child. For the Hyatt brand, I expected better attention to detail and upkeep of the facilities. If you're considering this property, I'd recommend not traveling with little ones as there were many safety concerns.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick weekend trio

Room was amazing! Service was great. Breakfast was tasty. Didnt ge to the bar or restaurant. Location is worth it!!
Stayed 2 nights in May 2025

6/10 Okay

Patti

Liked: Cleanliness, staff & service, property conditions & facilities

Mediocre room for the price

The room was very basic for the price-barely any bathroom amenities, no complementary water, no bathrobes. Just a basic room. The bed mattress seemed out of date.
Stayed 1 night in May 2025

10/10 Excellent

Lorlie

Liked: Cleanliness
Beautiful, elegant, clean and amazing accomodating staff!
Stayed 1 night in May 2025

6/10 Okay

Paul

Clean, quiet spacious ordinary room.
Stayed 5 nights in Apr 2025

10/10 Excellent

Timothy, Bountiful

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice upscale hotel.
Stayed 3 nights in Apr 2025

6/10 Okay

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service
Average hotel, nothing special, young and inexperienced but nice staff, hotel parking for 30$ pretty outrageous (this is not a luxury hotel), rooms ok, clean. Too pricy for what it is.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodations, clean, helpful staff, and excellent location!
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Steffanie

Stayed 2 nights in Apr 2025

10/10 Excellent

jodi

Liked: Cleanliness, amenities
Great property
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Traveled with group
Liked: Amenities
It was fine
Stayed 4 nights in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay
Stayed 1 night in Apr 2025

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was as expected at a Hyatt prpoerty.
Stayed 3 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and the rooms were very clean
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We came down from San Jose for a concert locally, we wanted somewhere nice and quiet with great beds which we received! Service was great people were offering to help at any moment. What was really kind of unsatisfactory, around midnight we went downstairs and purchased some food from the freezers over $100, came upstairs to find out there's no microwave? It was a refrigerator behind the closed doors which is fine. Seems like every room we've ever had always has a small microwave, it was just odd that it didn't have one. So we couldn't eat the food. We didn't feel like going back down or calling about a microwave.
Stayed 2 nights in Apr 2025