6/10 Okay
Sid, Scottsdale
Traveled with partner, Traveled with family
May 8, 2025
Disliked: Staff & service, amenities
I generally really like Wyndham properties. Not so this time. The room was very clean and very comfortable. Getting to the room, however was another thing altogether. Due to the design of the property, one must go outside from the office lobby to get to the rooms. If it’s raining, “sucks to be you.” You and your things are getting wet. It takes your key card to get into the building housing the rooms. That’s a great safety feature and would be better if the check-in staff told you that. Speaking of the check-in staff, the woman we had check us in was not particularly friendly, accommodating, nor personable. She actually seemed somewhat irritated that we were there. Then there was breakfast. The highlight of breakfast was the potatoes - cooked with some appealing herbs. Scrambled eggs were no doubt powdered eggs as their consistency was abominable. The mini fridge held two containers of milk. That’s it. Nothing else. No yogurt. Nothing. Speaking of nothing, there was no fruit to be had. No fruit of any kind. This, by the way, was at 7:50 in the morning. There was no meat - no bacon, no sausage, nothing. The counters were filthy - spilled cereal, dried oatmeal. The last thing about breakfast may not be something the hotel can correct, or maybe it could. The guests at breakfast were incredibly rude, pushing and running in to each other. One woman coughed and spat into napkins for 5 or more minutes, placing those napkins on the tables.
Sid
Stayed 1 night in May 2025