4/10 Poor
Emma
Traveled with partner
Nov 24, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
I liked the atmosphere of bars and restaurants in the hotel, BUT, they were extremely overpriced for low quality and poor tasting food except for the ham and cheese panini in the AC bar and lounge. The portions were also extremely small. The valet parking was convenient, but when we first arrived, we didn’t know it would cost $60 dollars per day, it was not stated on the listing in Expedia or anywhere else, and near by parking was also extremely expensive, $30 . The metro was just outside of the hotel, extremely convenient and affordable, they should mention that on the listing before you decide to get an overpriced car rental. We would’ve used the metro for our entire trip instead of paying $300 on valet parking for the hotel plus that of the car rental for the few days we were here. The bathrooms were also something that needed to be cleaned a bit more thoroughly, as the walls around the toilet had stains and the shower had hard water build up around the frame and on the walls, which started to hold gunk from I’m assuming previous guests, as it was there since we got there. Also, not to mention that the bedrooms don’t have a MICROWAVE or a FRIDGE, basic amenities of American hotels, but the hotel staff was nice enough to provide us with a mini fridge upon our request, and there is a communal microwave that is extremely small in the AC store. Also, the room was not ready until 2 hours after checking in, but they gave us one free drink per person (which were bad).
Emma
Stayed 4 nights in Nov 2024