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Pacific Stay Hotel

3.5 star property

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Photo gallery for Pacific Stay Hotel

Breakfast served
Courtyard
Front of property
Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$122
includes taxes & fees
Jan 4 - Jan 5

Explore the area

View in a map
3223 East Garvey Avenue North, West Covina, CA, 91791
  • Place, California State Polytechnic University, Pomona
    ‪3 min drive‬
  • Place, Glendora Square
    ‪4 min drive‬
  • Place, South Hills Country Club
    ‪4 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪17 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Basic Room, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Premium Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Queen Beds

7.8 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

Free toiletries, hair dryer, towels, soap

Traditional Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Premium Room, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Standard Double Room, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed

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About this property

Pacific Stay Hotel

3.5-star West Covina hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
Pacific Stay Hotel offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Pacific Stay Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Pacific Stay Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Dahlia's Restaurant - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: USD 10.99 to 25 for adults and USD 8 to 17 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dahlia's Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 33
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 10.99 to 25 for adults, and USD 8 to 17 for children
  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 33 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rodeway Inn Fairplex
Rodeway Inn Fairplex Hotel
Rodeway Inn Fairplex Hotel West Covina
Rodeway Inn Fairplex West Covina
Holiday Inn West Covina Hotel
Clarion Hotel West Covina
Rodeway Inn Near Fairplex Hotel West Covina
Holiday Inn West Covina
Holiday Inn West Covina
Pacific Stay Hotel Hotel
Pacific Stay Hotel West Covina
Pacific Stay Hotel Hotel West Covina
Holiday Inn West Covina an IHG Hotel

Pacific Stay Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1020 reviews
Rating 8 - Good. 225 out of 1020 reviews
Rating 6 - Okay. 125 out of 1020 reviews
Rating 4 - Poor. 54 out of 1020 reviews
Rating 2 - Terrible. 59 out of 1020 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom are not clean and the outlets in the room were loose. Beds are to stiff and pillows were flat.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

6/10 Okay

ABDURRAHMAN

Business traveler
Liked: Staff & service
otobana yakın olduğu için ses geliyor.park alanı yeterli ve güvenli.
Stayed 7 nights in Sep 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Hugo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My $$$$ Weekend 👎

A one night stay cost me $$$$ with the theft of my BIKE ! On the grounds of the hotel in front, thieves were able to Cut cable strand by strand (15 min) in the graveyard hours. Security was present but on break !!!. I soon discovered the entire incident was not reported to local law enforcement !!! Video shows bicyclists removing my bike and ride off into the night. By not feeling compelled to notify POLICE this incident will likely repeat but far WORSE . Thanks “ Pacfic Stay”… Who does this !!!
Stayed 1 night in Sep 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

10/10 Excellent

anthony

Stayed 1 night in Sep 2025

6/10 Okay

Jacqueline

Stayed 1 night in Sep 2025

10/10 Excellent

Maribel

Stayed 1 night in Sep 2025

10/10 Excellent

Yolanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Stayed 1 night in Sep 2025

8/10 Good

laura

Highly recommend

Very nice and clean. Friendly staff and convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay

Nice hotel and centrally located. Friendly staff and very clean rooms. Met all my needs of comfort and expectations. I do recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Good value!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mhd Mazen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fatima

Stayed 1 night in Sep 2025

6/10 Okay

todd

Traveled with family
Disliked: Cleanliness, property conditions & facilities

bah bye

Has an unpleasant smell that reminds us of some overseas hotels. The hallways are way too hot. It just need to be cleaned up. Won't stay here next time we are in West Covina.
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Stayed 2 nights in Sep 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Priscilla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

The hotel was very clean. I’m glad I chose this place. Front desk staff was very sweet. Hotel was clean not dirty. Very spacious. The best part was how quiet it was. I was able to rest really well before my 12 hour shift. The mini fridge and microwave came in handy to store my food and snacks for the long day ahead. Only thing was the keurig was a bit dirty. But it was just fine after a few cleansing brews. It would be nice if you emailed the client in more detail about the pool and other amenities in the hotel. For example the breakfast/food/bar and prices you have inside. It would be nice to have that listed in your welcome email.
Stayed 1 night in Sep 2025

2/10 Terrible

ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel room smelled like a sewer. The room was never serviced, they only emptied the trash and left towels. I would not stay at this hotel nor would I ever recommend it to anyone!
Stayed 4 nights in Sep 2025

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Sep 2025

8/10 Good

Lisa, Nephi

Liked: Staff & service
Disliked: Amenities
Carpets were old and looked dirty/frayed
Stayed 1 night in Sep 2025