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Pacific Stay Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Pacific Stay Hotel

Breakfast and dinner served
Interior entrance
Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Courtyard
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Bar
  • Gym
$132
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
3223 East Garvey Avenue North, West Covina, CA, 91791
  • Place, Azusa Pacific University
    ‪8 min drive‬
  • Place, Raging Waters
    ‪9 min drive‬
  • Place, California State Polytechnic University, Pomona
    ‪11 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪18 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Basic Room, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Premium Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Queen Beds

7.2 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

Free toiletries, hair dryer, towels, soap

Traditional Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Premium Room, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Bedroom, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Standard Double Room, 1 Bedroom, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed

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About this property

Pacific Stay Hotel

3.5-star West Covina hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center. Housekeeping is available on request.
Pacific Stay Hotel offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Pacific Stay Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Pacific Stay Hotel is a smoke-free property.

Dahlia's Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dahlia's Restaurant & Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 33
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 33 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rodeway Inn Fairplex
Rodeway Inn Fairplex Hotel
Rodeway Inn Fairplex Hotel West Covina
Rodeway Inn Fairplex West Covina
Holiday Inn West Covina Hotel
Clarion Hotel West Covina
Rodeway Inn Near Fairplex Hotel West Covina
Holiday Inn West Covina
Holiday Inn West Covina
Pacific Stay Hotel Hotel
Pacific Stay Hotel West Covina
Pacific Stay Hotel Hotel West Covina
Holiday Inn West Covina an IHG Hotel

Pacific Stay Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 556 out of 1042 reviews
Rating 8 - Good. 242 out of 1042 reviews
Rating 6 - Okay. 128 out of 1042 reviews
Rating 4 - Poor. 57 out of 1042 reviews
Rating 2 - Terrible. 59 out of 1042 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Javaaon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and peaceful
Stayed 1 night in Aug 2025

10/10 Excellent

Cezar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs new shower heads and the head of the shower needs to be higher with better water pressure, please
Stayed 1 night in Aug 2025

8/10 Good

Pedro

Stayed 1 night in Jul 2025

6/10 Okay

Ngoc

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ok
Stayed 2 nights in Jul 2025

8/10 Good

Kathy

Liked: Staff & service, property conditions & facilities
Nice & helpful Front desk staff.
Stayed 1 night in Jul 2025

4/10 Poor

Paul D

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs updating. Dirty carpets. pool area and courtyard are not being taken care of.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Traveled with family and small children
The room was very basic—nothing fancy, which would’ve been fine if it had at least been clean. Unfortunately, the bathroom was disgusting. It clearly hadn’t been cleaned properly, so I had to wipe everything down with Lysol wipes myself. The shower had almost no pressure and the tub filled up because the drain was clogged. I traveled from out of state for an event, so I was out most of the day. When I got back around 10 PM, I reported the issue to the front desk. I had showered at 8 am that morning & the water from my shower still hadn’t drained. Thankfully, my daughter was staying in the room next door, so the three of us had to rotate using her shower. I ended up using a straw to try to snake the drain just to get it moving. The carpets were filthy—our feet turned black just walking around. I didn’t feel comfortable enough to sleep fully under the covers because the cleanliness was questionable. The front desk staff were polite and helpful, and the man I spoke with about the shower was kind, but unfortunately that was the only positive. The bed was okay—not too hard or soft—but overall, I would not stay here again or recommend this place to anyone. It simply wasn’t clean or maintained well enough.
Stayed 2 nights in Jul 2025

6/10 Okay

Johnny

Liked: Cleanliness
Room was quite, clean room. Local area was safe. Numerous eateries close.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jihyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

6/10 Okay

elisa

Liked: Staff & service
Disliked: Cleanliness
The towels and pillows not good at all they need to provide better linen too
Stayed 1 night in Jul 2025

10/10 Excellent

othman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very helpful and friendly
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 2 nights in Jul 2025

6/10 Okay

Ej

Liked: Cleanliness, staff & service
Better than expected. This is basically an aging Holiday Inn with pay for play bfast. Staff are personable. Property is aging but good. Weekends may be different but mid week was good.
Stayed 1 night in Jul 2025

2/10 Terrible

Juan C

Stayed 1 night in Jul 2025

8/10 Good

OSAMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jeremy

Stayed 1 night in Jul 2025

6/10 Okay

PeiTong

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Housekeeping knocked on my door continuously at 9 am, which is not yet check-out time.
Stayed 1 night in Jul 2025

8/10 Good

Steve

Traveled with family
Liked: Staff & service
It is right off the freeway and loss of dining options nearby.
Stayed 2 nights in Jul 2025

8/10 Good

Carmen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

veida

Stayed 2 nights in Jul 2025

10/10 Excellent

Anita

Stayed 2 nights in Jun 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Bigger TV would have been nice
Stayed 2 nights in Jul 2025