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Pacific Stay Hotel

3.5 star property

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Photo gallery for Pacific Stay Hotel

Interior entrance
Free toiletries, hair dryer, towels
Meeting facility
Front of property
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3223 East Garvey Avenue North, West Covina, CA, 91791
  • Azusa Pacific University
    ‪7 min drive‬
  • California State Polytechnic University, Pomona
    ‪7 min drive‬
  • Raging Waters
    ‪10 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪32 min drive‬

Room options

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includes taxes & fees
Apr 14 - Apr 15
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About this property

Pacific Stay Hotel

3.5-star West Covina hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center. Housekeeping is available on request.
Pacific Stay Hotel offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Pacific Stay Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Pacific Stay Hotel is a smoke-free property.

Dahlia's Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dahlia's Restaurant & Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 11
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 11 (subject to availability)
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rodeway Inn Fairplex
Rodeway Inn Fairplex Hotel
Rodeway Inn Fairplex Hotel West Covina
Rodeway Inn Fairplex West Covina
Holiday Inn West Covina Hotel
Clarion Hotel West Covina
Rodeway Inn Near Fairplex Hotel West Covina
Holiday Inn West Covina
Holiday Inn West Covina
Pacific Stay Hotel Hotel
Pacific Stay Hotel West Covina
Pacific Stay Hotel Hotel West Covina
Holiday Inn West Covina an IHG Hotel

Pacific Stay Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 584 out of 1112 reviews
Rating 8 - Good. 305 out of 1112 reviews
Rating 6 - Okay. 114 out of 1112 reviews
Rating 4 - Poor. 52 out of 1112 reviews
Rating 2 - Terrible. 57 out of 1112 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Stayed 1 night in Dec 2024

10/10 Excellent

CYNTHIA

Stayed 4 nights in Dec 2024

4/10 Poor

Duane

Disliked: Staff & service, property conditions & facilities, room comfort
Underwhelmed
Tired old hotel with a new coat of paint
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a nice and convenient location. Friendly desk staff and very comfortable room.
Stayed 1 night in Dec 2024

10/10 Excellent

Cesario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was informative and welcoming.
Stayed 1 night in Dec 2024

6/10 Okay

Curtis

Stayed 5 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Erich

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Dec 2024

10/10 Excellent

Wei Chen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tarun Harishchandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Thanks to friendly staff and good breakfast service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tariq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

6/10 Okay

Gayle

Room was a little dirty, bed was not neatly made, breakfast was not included and expensive and they were rude when I asked about it thinking it was. We appeared to be the only people who paid for it.
Stayed 1 night in Dec 2024

10/10 Excellent

David, Coral Gables

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

8/10 Good

NELSON

Stayed 2 nights in Nov 2024

10/10 Excellent

Faye

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Sally

Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for an amazing experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Purevdorj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Ferleene, Redondo Beach

it’s been a week now but they haven’t refund my deposit, i emailed them but no response!
Stayed 3 nights in Nov 2024

2/10 Terrible

Ryan

Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024