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Quality Inn Downey

2.5 star property

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Photo gallery for Quality Inn Downey

Superior Room, 1 King Bed with 2-person In Room Whirlpool, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Deep soaking bathtub
Lobby
Superior Room, 1 King Bed with 2-person In Room Whirlpool, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Hot Tub
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
9438 Firestone Blvd, Downey, CA, 90241
  • Golf 'n Stuff
    ‪14 min walk‬
  • PIH Health Downey Hospital
    ‪3 min drive‬
  • Kaiser Permanente - Downey Medical Center
    ‪4 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with 2-person In Room Whirlpool, Non Smoking

Superior Room, 1 King Bed with 2-person In Room Whirlpool, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with 2-person In Room Whirlpool, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Jetted Tub in Bath, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Jetted Tub in Bath, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Tub, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Tub, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Studio Inn and Suites at Promenade Downey

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  • Free WiFi
  • Air conditioning
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The price is $119
per night
includes taxes & fees
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Studio Inn and Suites at Promenade Downey

About this property

Quality Inn Downey

Downey hotel with free breakfast
A hot tub, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area. Housekeeping is available on request.
Quality Inn Downey offers 40 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a hot tub, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Downey is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downey Studios
Comfort Inn Motel Downey Studios
Quality Inn Downey Studios
Quality Downey Studios
Comfort Inn Downey
Downey Comfort Inn
Quality Downey
Comfort Inn near Downey Studios
Quality Inn Near Downey Studios
Quality Inn Downey Hotel
Quality Inn Downey Downey
Quality Inn Downey Hotel Downey

Quality Inn Downey Reviews

Reviews

6.6
Rating 10 - Excellent. 179 out of 620 reviews
Rating 8 - Good. 135 out of 620 reviews
Rating 6 - Okay. 90 out of 620 reviews
Rating 4 - Poor. 89 out of 620 reviews
Rating 2 - Terrible. 127 out of 620 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Felipe

Breakfast parking lot
Stayed 3 nights in Nov 2024

8/10 Good

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

.
Stayed 1 night in Nov 2024

10/10 Excellent

Ahiza

Stayed 1 night in Oct 2024

2/10 Terrible

SARAH, Henderson

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone was on a loud speaker screaming at 3am and it made it impossible to sleep
Stayed 1 night in Nov 2024

8/10 Good

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hubby and I had a date night planned and had a wonderful night stay! The location is right near multiple places to eat, and best of all, a Starbucks! The room was clean and everything was well stocked!
Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the room was broken or dirty, we asked for towels and they never came. We had to clean the to clean the whirlpool bath tub and a bunch of black mold came out. Absolutely disgusting
Stayed 2 nights in Nov 2024

4/10 Poor

Vijaya Kumar

Disliked: Staff & service
Staff is not good at all as they made to wait for 1.3 hrs to get my bathroom unlocked, as it was locked & they didn’t had master keys. Breakfast also not much items. Overall, not right choice to stay.
Stayed 2 nights in Nov 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great time every time I stay at this hotel. I really, enjoy its cleanliness and the front desk people are extremely helpful. Breakfast is not bad, it could improve a little bit more.
Stayed 1 night in Nov 2024

4/10 Poor

Danny

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Area is okay because there’s restaurants across the street. Large number of homeless people in the area. Parking lot was very small with very limited parking spots too. There was a homeless man sleeping outside in the hall 2 doors down and was not removed by management/security because he was still there in the morning. The man had also soiled himself multiple times because the whole are smelled like intense urine. Price was good but I definitely will pay more next time to stay at a different hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

LaTonya

Disliked: Property conditions & facilities
The jacuzzi tub was great.
Stayed 2 nights in Oct 2024

6/10 Okay

Juan

Stayed 1 night in Oct 2024

4/10 Poor

Alice, Las Vegas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room needs repair. The air conditioner , although cool, sounded like a jet engine and louder all night long. The carpet was very much in need of cleaning . The drawers in the dresser slid out randomly, making it a hazard during the night. When we asked for coffee packets for the room they were never delivered . I would definitely not recommend this hotel to anyone .
Stayed 3 nights in Oct 2024

2/10 Terrible

Tina

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
At arrival, 1:35 am, there was a homeless man in the hallway, which felt very unsafe. Once entering the room, the first impression was the unkempt, dingy condition of the room, stained, filthy carpet, stained towels, a faucet that leaked half of the bathroom upon opening the faucet (which is something the staff should have immediately noticed if they clean the bathroom), dingy shower curtain, strands of hair in the sheets, making us feel we needed to find a different facility in which to stay but it was 1:30 in the morning. Next morning I talked to the manager, Kane, who addressed the issue and had the room thoroughly cleaned, He assured me that all would be improved, which he did. Kane’s gentlemanly demeanor and his assurance are the reason we stayed. Although we did stay, no hotel/motel room should negatively shock a guest upon arrival. This facility needs updating, new carpeting, overall care, clean towels, new doors (present day doors are falling apart). The hotel ratings show 4 although I would rate it as 1. My recommendation-IMPROVE all conditions of the “Quality” Inn.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sergyo

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was disgusting. The white sheets were dirty. The small frig has rust and room smells. Without a doubt the worst hotel my wife and I have ever stay at. Won’t be coming back not even if it was free.
Stayed 1 night in Oct 2024

2/10 Terrible

lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Dirty Hotel
The room was not clean, the parking was terrible we asked for shampoo twice because it was empty, we finally just went and bought some. Will never stay there again!
Stayed 2 nights in Oct 2024

4/10 Poor

Giselle

Stayed 1 night in Oct 2024

6/10 Okay

Cheri

Disliked: Property conditions & facilities
The lock on my door didnt work. I let staff know and they said to push the chair in front of the door and they would fix it the next day and they never did. The housekeeping crew never stopped by the room to take out trash or offer me clean towels. There was also a creepy man who was hiding around the corner of my room and would jump out when i came out of my room and scare me. They did call the police to remove him but i did feel very unsafe.
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
City police could have prevented this but don't.
The hotel service was amazing. But unfortunately someone broke into my bf car and stole some expensive automotive equipment. They have cameras there but not in the part of the parking lot where we were parked. They call the police there all the time on the individual but they never arrest them. No sense in filing a police report. But the hotel staff and manager were very helpful and understanding about our late check out trying to get to the bottom of things.
Stayed 1 night in Sep 2024

2/10 Terrible

Raul, la puente

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
During our stay one of the two days there was a problem with the water supply (no water for well over 14 hours) this was a schedule event, the front desk checked us in but failed to mention this minor detail. we paid cash including $100 deposit, we have to argue with the front desk clerk to get the deposit back, unacceptable.
Stayed 2 nights in Oct 2024

2/10 Terrible

Maria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
This hotel is probably for the locals to commit crimes. You could hear the caos at night and people knocking and trying to enter the room where I had my daughter. The room was extremely dirty and disgusting. There was old beer behind a couch, floors are full of stains and restroom looks like it’s something out of a scary movie. Curtains don’t close completely and there is weird holes in the walls and ceilings, Please avoid at all costs. I didn’t have a house but to stay there.
Stayed 2 nights in Sep 2024

2/10 Terrible

Siaopo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
It was very horrible it felt unsafe. Room looked dirty door was loose. People in the parking lot that were not staying in the hotel. A guy was standing next to our room door when we got there. I would never stay there again. It looked very sketchy. The whole place looked like it was about to fall apart. The smell was horrendous!!!
Stayed 1 night in Sep 2024