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Residence Inn Los Angeles Pasadena/Old Town

3.0 star property

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Photo gallery for Residence Inn Los Angeles Pasadena/Old Town

Reception
Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, iron/ironing board, WiFi
Property amenity
Lobby
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Hot Tub
  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
21 West Walnut Street, Pasadena, CA, 91103
  • Pasadena City Hall
    ‪10 min walk‬
  • Norton Simon Museum
    ‪13 min walk‬
  • Pasadena Convention Center
    ‪14 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪58 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 427.0 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 427.0 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Desk, laptop workspace, iron/ironing board, WiFi

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

  • 419 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 427.0 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 427.0 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom, Non Smoking

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 427.0 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom, Non Smoking

  • 419.8 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Courtyard View

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking, Courtyard View

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 427.0 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Courtyard by Marriott Pasadena/Old Town

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (518)
The price is $268
per night
includes taxes & fees
Mar 3 - Mar 4
Courtyard by Marriott Pasadena/Old Town

About this property

Residence Inn Los Angeles Pasadena/Old Town

3-star hotel in Old Pasadena
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn Los Angeles Pasadena/Old Town offers 144 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Residence Inn Los Angeles Pasadena/Old Town provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Parking is available onsite for a surcharge.

Residence Inn Los Angeles Pasadena/Old Town is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 850 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Self parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Los Angeles Pasadena/old Town Hotel Pasadena
Residence Inn Los Angeles Pasadena/old Town Hotel
Residence Inn Los Angeles Pasadena/old Town Pasadena
Pasadena Residence Inn Los Angeles Pasadena/Old Town Hotel
Residence Inn Los Angeles Pasadena/Old Town Hotel Pasadena
Residence Inn Los Angeles Pasadena/Old Town Hotel
Residence Inn Los Angeles Pasadena/Old Town Pasadena
Hotel Residence Inn Los Angeles Pasadena/Old Town Pasadena
Hotel Residence Inn Los Angeles Pasadena/Old Town
Los Angeles Pasadena Old Town
Los Angeles Pasadena Old Town
Residence Inn Los Angeles Pasadena/Old Town Hotel
Residence Inn Los Angeles Pasadena/Old Town Pasadena
Residence Inn Los Angeles Pasadena/Old Town Hotel Pasadena

Residence Inn Los Angeles Pasadena/Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 644 reviews
Rating 8 - Good. 146 out of 644 reviews
Rating 6 - Okay. 35 out of 644 reviews
Rating 4 - Poor. 19 out of 644 reviews
Rating 2 - Terrible. 30 out of 644 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
I really liked this place. It is undergoing renovation so I know it could have been better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Travis

Stayed 3 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel so peaceful and the room was perfect
Stayed 1 night in Sep 2024

8/10 Good

Baldemar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JOSE

Stayed 1 night in Sep 2024

10/10 Excellent

ALBALUCIA, Naples

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Good location.pet friendly. Beautiful studio
Stayed 10 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful safe walkable area with lots of shopping and restaurants. Love Residence Inn and the space in the room and full sized fridge
Stayed 5 nights in Sep 2024

8/10 Good

Kirsten

Stayed 3 nights in Aug 2024

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location in Old Town Pasadena was convenient and beautiful.
Stayed 2 nights in Aug 2024

8/10 Good

Lynn, Los Angeles

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a/c is still out! A portable is in the room with a hose leading out the window. On the freeway side so a bit noisier, but that becomes background noise.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jesse

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Dedan

Stayed 6 nights in Aug 2024

2/10 Terrible

Maii

Traveled with family and small children
Disliked: Staff & service
Upon booking they did not disclose that the ac is broken , felt like a trap , the staff at the front desk were unhelpful We asked for a fan or change the room or something and they ignored us It was a miserable stay At the end they did discount the rate a little but just for the staff at the front desk , I would not go there again
Stayed 2 nights in Aug 2024

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities, room comfort
Extremely dissppointing.
We arrived at 3 and they told us the AC didn’t work and we could either have a portable AC unit or cancel the stay “free of charge” it was 93 degrees out We cancelled the stay and had to go to another hotel and have a very different room. They said they sent an email but made no effort to call!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlene

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Lilach

Stayed 1 night in Jul 2024

4/10 Poor

Randeep Singh

Traveled with family
Disliked: Staff & service, property conditions & facilities
Breakfast was covered in the stay but was not up to the mark as we had in other Marriotts. Most of the time food was not refilled. Even though we waited for 15 mins. Someone spilled Coffee big time and we reported at reception as no staff was in the breakfast. No one came for 10 mins to clean this. This was on Sunday 8 AM.
Stayed 1 night in Jul 2024

2/10 Terrible

Lingyun

Disliked: Staff & service, property conditions & facilities, room comfort
The room is next to high way. It is noisy all day long. The even worst thing is the air conditioning is not working, we have to open the window to exchange the air flow. We raised the concern to the front desk. The answer was : It is OK! Shouldn’t I say it rather than the receptionist??? The room needs to be strictly checked out at 12:00pm. The door key is immediately disabled after that. We have to make sure one person is in room to keep the door open while moving our stuff to the car. I had good experience in other resident Inn before. This is completely opposite!!! Not recommended it at all!
Stayed 1 night in Aug 2024

2/10 Terrible

Gavin

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I had stayed at this hotel many times previously, but first time since 2020. Marriott has really let this hotel go. At check-in I was told they were giving me an ADA room to give me "more space." I asked if there was any reason I wouldn't want it, and he said "no, everything is the same, just the furniture is reconfigured to give more space." Well, when I took a shower shortly after I found a big problem - the accessible shower was designed so poorly that the water flooded the whole bathroom up to the toilet area (VERY narrow shower and the ADA seats/rails take up most of the area. And there is no curb to stop the water flow). Really uncomfortable for those without ADA needs. Then I realized that the AC was faulty and couldn't get very cool (it was a warm night). So I called down to ask if I could move to a regular room. And that's when the clerk admitted he lied to me about the room - he said the real reason he gave me that room was because all the other available rooms have completely broken ACs. Plus the spa was closed/broken the 3 days I was there, and I was told it had been out of order "for a while." That's an amenity that was part of the draw in booking this place - disappointing that they didn't disclose this fact. So clearly Marriott isn't performing the necessary maintenance to make this property worth visiting. I don't see myself coming back here.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rene

Stayed 6 nights in Mar 2024

2/10 Terrible

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The ac broke
Stayed 2 nights in Jul 2024