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Residence Inn Ontario Airport

3.0 star property

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Photo gallery for Residence Inn Ontario Airport

Experience the charm of this traditional hotel, situated in a scenic residential area with a mountain range in the background.
Relax by the rectangular pool surrounded by lounge chairs and umbrellas.
Enjoy cooking in this well-equipped kitchen with a refrigerator, microwave, and dishwasher, plus a convenient coffee maker and island with seating.
Relax in style with a fire pit, barbecue grill, and outdoor kitchen, surrounded by lush greenery and a balcony above.
Relax in a stylish room with a flat-screen TV, comfortable seating area, and dining space.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪3 min walk‬
  • Toyota Arena
    ‪3 min drive‬
  • Ontario Mills Shopping Mall
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed

  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds

8.0 out of 10
Very good
(13 reviews)
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Penthouse, 2 Bedrooms

  • 987 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Ontario Airport

3-star Ontario hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn Ontario Airport features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This Ontario hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Concierge services and a complimentary grocery shopping service can be provided. Parking is available onsite for a surcharge.

Residence Inn Ontario Airport is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 25 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 462 out of 1010 reviews
Rating 8 - Good. 204 out of 1010 reviews
Rating 6 - Okay. 124 out of 1010 reviews
Rating 4 - Poor. 95 out of 1010 reviews
Rating 2 - Terrible. 125 out of 1010 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadette, Fontana

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was as expected
Stayed 7 nights in Apr 2025

10/10 Excellent

Fernando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

1st bad experience at a normally great place...

Normally we enjoy everything about our stays here but this time was 1 bad experience unfortunately. The room was just in a very poor state, it should not have been rented out honestly. The faucet in the kitchen barely worked and took alot of effort just to get hot water out, the freezer was dirty from what looked like a soda explosion, a wall and portion of the connected ceiling was completely sticky and full of some kind of drink sprayed all over it, which also looked like it was spilled over the carpet right next to that wall. This also brought some knats (small flying insects) to linger in the room. I immediately had someone to come clean the wall but it was only partially cleaned due to the severity of the mess and we were told it would be cleaned properly when we checked out of the room. The bathroom was another issue, the 1st day we started having plumbing issues, there was some kind of patch job above the toilet on the ceiling that looked horrible and like it might just collapse at any moment. We werent able to just change rooms because we were just too busy during our stay, and we shouldnt have needed to check in to a room just to have to be inconvenienced to move to another. This hotel is normally great to stay at and we will continue to come back but this particular trip was just a bad one.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities

Average Room. Nice Staff

Stayed here to catch up with friends who has a layover. One night stay. Pet friendly, which was great. Its not a W hotel. But it does what it needs to do. The rooms are clean
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pay more and avoid this Motel

Good team. BAD HOTEL CONDITIONS
Stayed 19 nights in Mar 2025

8/10 Good

Gracie

Stayed 2 nights in Jan 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Feb 2025

10/10 Excellent

isaac

Stayed 1 night in Apr 2025

6/10 Okay

Faith

Traveled with family
Check in and staff wonderful, but had bugs in kitchen, on wall and top of bed. Non- smoking room, you could smell cigarette smoke in mattress. Property really looking its age. When you are paying close to $200 a night, you expect a little better.
Stayed 1 night in Apr 2025

2/10 Terrible

rodney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

foul*

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 3 nights in Feb 2025

10/10 Excellent

MARIA ERES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Mar 2025

4/10 Poor

Daniel, Wilmington

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Xuan

Stayed 15 nights in Mar 2025

2/10 Terrible

Claudia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just awful

Terrible all around. Stayed for 5 days with family. First off the property is run down and dirty, bags full of trash in walk ways and in bushes. A lot of things not working in room, garbage disposal didn't work, i cooked meals a lot rather than order takeout. The sink clogged up bad and was very slow to drain. Bathroom sink clogged up too. Carpet very dirty, furniture old and ripping . Phone in room did not work we had to walk to front desk a couple times to request clean bed sheets because i think they dont change out the bed sheets, i found blood drops and what i thought was fecal stains on comforter. So we finally got clean sheets "yea right " they were stained with make-up and the yellow stains. We just didn't use the comforter the thin sheets were cleaned so thats all we had at night for the kids to use. The pool was dirty. no one was in it the spa was out of order. Front desk said the pool gets cleaned everyday bit i doubt it and they told me the spa had been out of service for quite some time. Really? So i guess they dont have plans on getting it fixed. At night it can get a little roudy with guests yelling and using profanity. It was the worst hotel ive ever stayed in. It sure did not feel like a Marriott. Marriott needs to drop this place.
Stayed 5 nights in Mar 2025

4/10 Poor

Debra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Like larger room and kitchenette. It was very dated . Concerned about ? bedbug seen .
Stayed 1 night in Mar 2025

10/10 Excellent

Bernadette, Fontana

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Parking fee is a bit too much though.
Stayed 7 nights in Mar 2025

8/10 Good

Angelina

Traveled with partner
Liked: Cleanliness, amenities
Although I had some issues with my room it was resolved and my stay was very good I felt safe and there were good options to see around the area! It’s not to far from a lot of places.The room was clean. The only complaint I have would be the reception desk doesn’t really answer the phone if you call it from the room phone and you’re on hold for a really long time but other than that it was good!
Stayed 7 nights in Mar 2025

10/10 Excellent

Victoria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel very clean love the staff. Breakfast is delicious. Kitchens are nice and soft beds heated pool BBQ all over! Best hotel!! Love it here
Stayed 14 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
One night stay across from convention center
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home Away From Home

I've stayed at plenty of hotel, motels, suites, etc, over the years and this is by far my absolute favorite of them all! The layout of the property itself creates the feel of an apartment complex so it doesn't feel like a stuffy hotel and coupled with the fire place in every unit, this by far feels most like home, very comfortable, and breakfast is quite impressive!
Stayed 7 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Unpleasant stay

Good: Customer service by employees at the front desk was great, nothing to complain about. Walking distance to the Ontario convention center is great. Bad: Rooms are getting a little run down. Our electronic door tap opener was broken and we had to have staff open our room for us, but twice we were left out of our room for like 10-15 minutes until being able to get in. Worst: these hotel rooms at this property are more like those of an apartment complex. There were other trashy guests below us who were literally screaming and swearing at each other until well into the middle of the night. Slamming into walls, throwing things. My entire family felt incredibly unsafe because of this. And the guests across the way had their door open, were blaring music until all hours of the night, had ladies coming and going dressed like prostitutes, and made the entire surrounding area smell like marijuana. Live life however you want, but not when you’re at a hotel with other guests and families nearby. Of course we didn’t want to report anything to the hotel or the police because we didn’t want any trouble or retaliation from the trashy guests, so we just shut up and took it like all the descent people of the world have to constantly do. Would absolutely never stay here again because of this, and it’s sad because it isn’t about the property or the location itself, just the guests that were there. Maybe we just had bad luck.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marianne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Mar 2025