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Residence Inn Ontario Airport

3.0 star property

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Photo gallery for Residence Inn Ontario Airport

Exterior
Outdoor pool
BBQ/picnic area
Lobby
Fridge, microwave, oven, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed

  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds

  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Penthouse, 2 Bedrooms

  • 987 sq ft
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn Ontario Airport

3-star Ontario hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn Ontario Airport features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This Ontario hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Concierge services and a complimentary grocery shopping service can be provided. Parking is available onsite for a surcharge.

Residence Inn Ontario Airport is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 25 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 0.195

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 467 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 114 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marisol

Stayed 1 night in Nov 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Do not stay carpets and furniture a mess not safe
Stayed 1 night in Nov 2024

4/10 Poor

Erick

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was ok the room was as clean as can get
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

2/10 Terrible

Russell

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were great, food staff great. Housekeeping not so great, they do a mediocre job. I understamd that they are doing upgrades to the property. Only property in the USA i know of that charges you to park in there shabby parcking lot, allthough they have security.
Stayed 7 nights in Nov 2024

6/10 Okay

michael

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

2/10 Terrible

FE

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Requests Don't Matter
Don't bother leaving a request. Hotels.com and Residence Inn don't care. Reserved our stay 2 months early for a 2 room residence for old people (70+). Instead was given per the front desk employee "the only room left" speech on the 2nd floor. 2 months ahead of time booking and that's what was left, really! Room is in need of an update. Funiture torn, carpet worn out, beds & pillows not comfortable at all. The room smelled of course (that should mean something when old people said it smelled). Oh yeah, AC or heat forget about it. Residence Inn blamed Hotels.com and couldn't compensate us a discount for our stay. They said we should have booked through Marriot, and we would have been taken care of properly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory H

Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Traveled with family
Liked: Staff & service, room comfort
A little run down
Room had a bit of a smoke smell. The couch looked dirty. In my mom’s room the couch was broken. Chairs miss matched. Hotel was a little run down.
Stayed 1 night in Oct 2024

4/10 Poor

GRACE

Disliked: Staff & service
Stayed 9 nights in Oct 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Nov 2024

6/10 Okay

Roberto

Stayed 2 nights in Oct 2024

10/10 Excellent

Kayneisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay really nice rooms
Stayed 1 night in Nov 2024

6/10 Okay

Angelica, San Lorenzo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Gilbert, Sierra Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accomodations we stayed in was actually a two bedroom apartment. Two bedrooms, full kitchen with all utensils, and three TVs. The price was great.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Shahob

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whale of a bed
"Yo, so I checked into this joint, the Residence Inn in Ontario. You know, for Escape Rave. Secure parking, check. Close to the venue, check. But the bed, man, the bed was a different story. If the bed wasn't broken before we broke it now. I swear, it was quieter during the actual rave than it was when I was trying to get some. It was like a dying whale every time I rolled over. I was half expecting it to spray water, . I'm surprised the fire alarm didn't go off. Love the stove for the munchies.
Stayed 3 nights in Oct 2024

8/10 Good

Janis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door didn’t work
Stayed 1 night in Oct 2024

2/10 Terrible

Eleanore

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disgusting grounds, dirty ceiling, yuck!
I've stayed at other Residence Inns and they were really nice. This place was disgusting on the outside, the stairs, railings, landscaping were horrible. I didn't even want to touch the handrails. There were stains and trash and broken glass on the ground. I stayed in a "penthouse" and the ceiling had dirt hanging down from the all the dirt on the ceiling fan spewing it everywhere. The otttoman was peeling off it's fabric and the 2 bar stools were even worse. I didn't even want to touch them. The fireplace was dirty on the outside, not just the inside that needed a good cleaning and a paint job. The sheer curtain was completely missing on the upstairs room. I just couldn't get over how gross the grounds were. There was a bottle cap on the stairs and a plastic fork by the front door along with a window screen propped up on the entrance railing which I didn't understand at all. The whole place needed a good scrub down inside and out.
Stayed 2 nights in Oct 2024

4/10 Poor

Janis

Liked: Cleanliness
Disliked: Property conditions & facilities
Could not get into room door was broken. Sent housekeeper to open. Didn’t speak English so he just hit the door. Still doesn’t work
Stayed 1 night in Oct 2024

8/10 Good

Shawn, Chandler

Liked: Cleanliness, staff & service
Older property. Staff doing the best they can with a place that is due for an update. Quiet, near airport super close to two freeways. Acceptable food in area. Possibly walkable to Ontario convention center. 2 min (literally) to Starbucks or In n out.
Stayed 1 night in Oct 2024

8/10 Good

James

Stayed 9 nights in Oct 2024

10/10 Excellent

gary andrew

Liked: Cleanliness
Stayed 1 night in Oct 2024