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Residence Inn Ontario Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn Ontario Airport

Exterior
BBQ/picnic area
Lobby
Outdoor pool
Fridge, microwave, oven, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

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About this property

Residence Inn Ontario Airport

3-star Ontario hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn Ontario Airport features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This Ontario hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Concierge services and a complimentary grocery shopping service can be provided. Parking is available onsite for a surcharge.

Residence Inn Ontario Airport is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 25 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 0.195

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 473 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 109 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Eleanore

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disgusting grounds, dirty ceiling, yuck!
I've stayed at other Residence Inns and they were really nice. This place was disgusting on the outside, the stairs, railings, landscaping were horrible. I didn't even want to touch the handrails. There were stains and trash and broken glass on the ground. I stayed in a "penthouse" and the ceiling had dirt hanging down from the all the dirt on the ceiling fan spewing it everywhere. The otttoman was peeling off it's fabric and the 2 bar stools were even worse. I didn't even want to touch them. The fireplace was dirty on the outside, not just the inside that needed a good cleaning and a paint job. The sheer curtain was completely missing on the upstairs room. I just couldn't get over how gross the grounds were. There was a bottle cap on the stairs and a plastic fork by the front door along with a window screen propped up on the entrance railing which I didn't understand at all. The whole place needed a good scrub down inside and out.
Stayed 2 nights in Oct 2024

4/10 Poor

Janis

Liked: Cleanliness
Disliked: Property conditions & facilities
Could not get into room door was broken. Sent housekeeper to open. Didn’t speak English so he just hit the door. Still doesn’t work
Stayed 1 night in Oct 2024

8/10 Good

Shawn, Chandler

Liked: Cleanliness, staff & service
Older property. Staff doing the best they can with a place that is due for an update. Quiet, near airport super close to two freeways. Acceptable food in area. Possibly walkable to Ontario convention center. 2 min (literally) to Starbucks or In n out.
Stayed 1 night in Oct 2024

8/10 Good

James

Stayed 9 nights in Oct 2024

10/10 Excellent

gary andrew

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Berniece

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't like being charged for parking
The stay way great only thing is being charged for parking is ridiculous. How else are you supposed to reside at the motel? You come in a vehicle but you have to pay for your vehicle to be on the property
Stayed 2 nights in Oct 2024

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Erika

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Huilin, Little Neck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff there is very nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space would stay again
Stayed 1 night in Oct 2024

2/10 Terrible

Donnie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for a room got a no vacancy sign!
Arrived there after paying in full upfront only to find out they zero rooms available! I was told to call customer service to fix the problem because there was nothing they could do. So I call customer service and for the next two hours I’m talking with them in ten second intervals in between being put on hold for 30 min intervals! It was just past midnight when they finally managed to get me into a room without even an apology!
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Ann

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The penthouse was very spacious and clean. Some of the room seemed outdated, for example the phone not working. Loved the hotel overall and would definitely stay there again and recommend to friends and family.
Stayed 1 night in Oct 2024

4/10 Poor

Irma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service, room comfort
High parking charge.
Nice studio with kitchen. But $18 parking fee was not clearly reported up front
Stayed 1 night in Oct 2024

2/10 Terrible

Oscar a

Disliked: Cleanliness, property conditions & facilities
Bathtub plugged, under desk pet pop
Stayed 1 night in Oct 2024

2/10 Terrible

Samuel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We checked into the penthouse and one of the beds was broken. I went to the front office, the lady was incredibly kind, but did not have another penthouse available, so moved us to a smaller room. The smaller room smelled like weed because the person below us was smoking. The walls in the bathroom had feces on it. Avoid at all costs.
Stayed 1 night in Oct 2024

6/10 Okay

Heidi

Liked: Room comfort
I booked this hotel so that I could use the computer, the laundry facility in the pool. All three were broken.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria, Bay Point

Liked: Staff & service, property conditions & facilities
It was clean
Stayed 1 night in Oct 2024

10/10 Excellent

AARON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms themselves are like small apartments with all the necessities you would have at home
Stayed 1 night in Oct 2024

8/10 Good

George

Liked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Gage

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

8/10 Good

Jacob

Stayed 1 night in Sep 2024

10/10 Excellent

Alberto, Carpinteria

Stayed 1 night in Sep 2024