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Residence Inn Ontario Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Ontario Airport

Exterior
BBQ/picnic area
Outdoor pool
Lobby
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    5 min walk
  • Cucamonga-Guasti Regional Park
    2 min drive
  • Toyota Arena
    5 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    5 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed

  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds

  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Penthouse, 2 Bedrooms

  • 987 sq ft
  • Sleeps 6
  • 2 Double Beds

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Exterior

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Parking included
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The price is $94
per night
includes taxes & fees
Jan 6 - Jan 7
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About this property

Residence Inn Ontario Airport

3-star Ontario hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn Ontario Airport features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This Ontario hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Concierge services and a complimentary grocery shopping service can be provided. Parking is available onsite for a surcharge.

Residence Inn Ontario Airport is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 25 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 0.195

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 472 out of 989 reviews" "
Rating 8 - Good. 229 out of 989 reviews" "
Rating 6 - Okay. 105 out of 989 reviews" "
Rating 4 - Poor. 78 out of 989 reviews" "
Rating 2 - Terrible. 105 out of 989 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Business traveler
Disliked: Amenities, property conditions & facilities
The room and towels were dirty, staff was rude upon check in and when I called about the room. This experience was terrible and won’t be returning.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

RENATA

Stayed 1 night in Sep 2024

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is very friendly and helpful, however the rooms are horrible! The furniture and appliances are dirty, old, and broken. We had to move through 3 different rooms to get a working sofa bed. Floors and bathrooms were dirty. The carpet is disgusting. Smell moldy and smoke.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Elliott

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay at this hotel was pretty good. The location near the airport worked great for us. There is ample food & grocery nearby, as well as easy access to major highways. As noted in other reviews, the property is older, however, we had no issue with this whatsoever. Check in - we showed up a little early. Got in, no problem. Very quick process for both rooms we booked. Parking - there was ample parking every day we were there, even on days when the hotel was sold out. With the way the property is configured you can park just as easily in the front or back. Rooms - we booked 2 of the 2 bedroom (aka Penthouse) rooms. While the rooms showed a little bit of wear, they were perfectly fine. The AC was already cooling the room down when we entered. The linens were clean, as was the bathroom & kitchen areas. Our rooms were spacious. There was cutlery for 4 people with plates & cookware. Outside noise - despite being sold out on the weekend we were there, the property was generally quiet and our rooms were near the pool & breakfast areas. At night we heard no noise at all and were able to sleep with no issues. Breakfast - the breakfast was good. The food cooked was fresh. The breakfast area can get a little cramped if it's very busy, but we made it work. The staff kept up with the food demands, as well as keeping the area clean. Price & Overall value - we would stay at this property again for sure. We love the rooms size, easy in/out and the breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kyara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelica

Stayed 5 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy using hotels. Com.
Checkin was a little cumbersome but fine, the issue was the same info was available from hotels.com that they asked for. There needs to be more synergy during checkin, otherwise the stay is great!!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Ying, Rancho Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Safiyyah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was outdated and smelled like mold.
Stayed 1 night in Aug 2024

6/10 Okay

Yang

Traveled with family
Disliked: Amenities, property conditions & facilities
In a long weekend morning, not much food left for the breakfast 1 hour before closing.
Stayed 1 night in Sep 2024

6/10 Okay

Nicole

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

JENNIFER, Tacoma

Stayed 5 nights in Aug 2024

2/10 Terrible

Analisia

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Upon arrival, room wasn't available. I'm assuming they were short staffed on housekeepers. Several customers were waiting for their rooms as well. I had booked mine in advance. Had an event to be at by 5pm, arrived at hotel at 3, didnt get into room until close to 5. Room was supposed to be smoke free but it reaked of cigarettes and weed. Went to my event smelling like a dang smoker. Woke in the middle of the night having an asthma attack which i havent had in 2 years. My room stunk so badly but couldn't go to another room since there weren't any clean. Showered in the morning and the bathroom flooded. No idea from where the water came from exactly but upon further inspection, the floor was warped and the bottom of the walls as well due to water damage previously. Carpets are gross, don't go barefoot, wear slippers at least. Around 1am there was a woman screaming at her young child at the top of her lungs with their windows open. I believe there are residents in this hotel. The rooms are like little apartments. There was no breakfast by 9:30am and breakfast starts at 9am. No coffee or juice, nothing left. It would be a decent place but i think having residence there takes away from the other commodities we pay for. Plus updating is very much needed. The staff did comp my parkingnwhich I had no idea I had to pay for when I booked the place. Had to park quite a distance from my room as most of the spots were all taken.
Stayed 1 night in Aug 2024

6/10 Okay

Jessica, TRONA

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

whitney r., San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Business traveler
Liked: Amenities
Stayed 1 night in Aug 2024