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Sheraton Fairplex Suites & Conference Center

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Fairplex Suites & Conference Center

Exterior
Outdoor pool
Exterior
1 bedroom, premium bedding, in-room safe, desk
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Housekeeping
  • Parking available
  • Pet friendly

Explore the area

Map
601 W Mckinley Ave, Pomona, CA, 91768
  • Wally Parks NHRA Motorsports Museum
    10 min walk
  • Fairplex
    10 min walk
  • Pomona Valley Hospital Medical Center
    20 min walk
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    18 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Sheraton Fairplex Suites & Conference Center

3.5-star hotel in Westmont
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a conference center, and a spa tub are onsite. Housekeeping is available on request.
Sheraton Fairplex Suites & Conference Center offers 244 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Sheraton Fairplex Suites & Conference Center provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Event facilities measuring 74000 square feet (6875 square meters) include a conference center. This business-friendly hotel also offers a garden, dry cleaning/laundry services, and express check-out. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Fairplex Suites & Conference Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
McKinleys Bar - This bar serves dinner and light fare.
McKinleys Grille - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: WiFi (USD 17.95 per 24-hour period)
  • WiFi in public areas has a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 17 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • McKinleys Bar
  • McKinleys Grille

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 16 meeting rooms
  • Conference center (74,000 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 35 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for wireless internet in public areas: USD 17.95 per 24-hour period (3-device limit, rates may vary)
  • Uncovered self parking fee: USD 17 per night (in/out privileges)
  • Uncovered valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairplex Hotel
Fairplex Sheraton
Sheraton Fairplex
Sheraton Fairplex Hotel
Sheraton Fairplex Hotel Pomona
Sheraton Fairplex Pomona
Sheraton Hotel Fairplex
Pomona Sheraton
Sheraton Hotel Pomona
Sheraton Pomona
Sheraton Suites Fairplex Hotel Pomona
Sheraton Fairplex Hotel Conference Center
Sheraton Fairplex Suites Conference Center
Sheraton Fairplex Suites & Conference Center Hotel
Sheraton Fairplex Suites & Conference Center Pomona
Sheraton Fairplex Suites & Conference Center Hotel Pomona

Sheraton Fairplex Suites & Conference Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1001 reviews" "
Rating 8 - Good. 199 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sugey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 28 nights in Aug 2024

2/10 Terrible

Ashik

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Parking lot was almost empty with a lot of free spaces , but I’ve been forced to pay $20 on top of full price reservation I pay already. I will Not recommend this Hotel location to no one that I know because of the fraud parking situation in there . Also will post on social media about this $20 parking nonsense going on in this specific location.
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Traveled with partner, Traveled with family
Disliked: Staff & service
Book our night stay through Expedia for our wedding. I booked the room under my name and when my (now) husband went to check in they told him that he would have to book a new room since we missed the check in time. They told him that Expedia would refund the money so he booked a new room. Contacted Expedia and they were told that they don’t do refunds. So we are out the two night stay and had to book another room. Unprofessional and throwing the responsibility on others. The feel of the hotel is an older Las Vegas hotel, needs some updating and smelt of stale smoke.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Where do I start. First time in Claremont to drop off kid in college. Chose this hotel for the quality associated with Marriott name. But it is worst than any hotel I have ever stayed in my 40 years of travel. The duvet was without cover. It was sandwiched between two bedsheets. Airconditioner had its own mind and wouldn't follow the temp setting. The room did not have basic amenities like hand soap next to sink. Imagine having to go to shower each time you washed your hands. Fixed bottles in shower like a 3 star MOTEL, which the staff didn't bother to check for contents. No tissues either. Very poor quality towels. On the 4th day, room wasn't cleaned or attended by housekeeping. REASON - they were short staffed. The front desk sent a very angry housekeeping staff with towels at 6 pm. He was verbally aggressive with threatening body language. He backed off and left as soon as I pulled out my phone to record him. THIS IS A DISASTER WAITING TO HAPPEN. This hotel is old and disgrace to Marriott brand. The elevators are operating with temporary certification indicating serious safety issues. One elevator has a sign restricting it to max. 2 people. The restaurant was closed for first 3 days. You had to place online order and pickup your food. Not even room service. I plan to visit Claremont atleast 3 times a year for next 4 years but will never again go near this hotel. There are better hotels in Claremont.
Stayed 5 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Very large rooms. Lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

4/10 Poor

Jin Cheng

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like this property. Friendly front desk, always clean, and in the prefect location.
Stayed 4 nights in Jul 2024

6/10 Okay

Lisa

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Ants
Was bittin by ants in sofa area and living room bed room was good
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon, Frisco

Stayed 4 nights in Jun 2024

6/10 Okay

Anita

Liked: Cleanliness, property conditions & facilities
There was a running of Loud machines. We thought the AC was on. Finally we figured out it was outside right at our window. So loud. Couldn't sleep well. The pillows were so flat. Mattress was very uncomfortable as well. Poor staff in bar and restaurant was only 1 person. Was overwhelmed. Didn't get people's orders correctly. Manager was walking around, Not helping. Vale staff was on it. Had our car ready and waiting for us. Front desk customer service was great.
Stayed 1 night in Jul 2024

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
Very overpriced for what you get. The only reason to stay here is the proximity to the Fairplex. We were there for a soccer tournament so the location was convenient but everything else was a disappointment. The carpet & upholstered furniture in the room was dirty. Bathroom was outdated. Beds were uncomfortable. Pool was cloudy. Staff was friendly but I would not stay here again at this price point.
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and courteous staff, spacious rooms that were very clean!
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was excellent from start to finish. Check in staff were top class. Bar staff were great. The whole environment is exactly what you’d expect from this brand. Our room had a balcony and was basically a small apartment which was great for us as we were travelling with a child so we could put him down and close the door and use the living area and balcony without disturbing him. The pool area was perfect for us. Note, I marked a 3 star for the area around the property. There is nothing nearby, not even a convenience store to grab essentials if you forget something. So you’ll need to drive about 15 minutes to a supermarket. Don’t let this deter you though, fantastic hotel with fantastic staff.
Stayed 1 night in Jul 2024

10/10 Excellent

annabella

Traveled with family
Liked: Cleanliness, amenities
Very nice property with friendly staff. Convenient to HYW 10 on-ramp
Stayed 3 nights in Jul 2024

10/10 Excellent

Charleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Christopher J, Happy Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, basic, clean place to stay.
Stayed 3 nights in Apr 2024

8/10 Good

Claudine

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Valet gentleman was very courteous and professional. Pool and grass area was beautiful!! Comfortable beds and spacious rooms for the price!!
Stayed 1 night in Jul 2024

10/10 Excellent

LEI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD !
Stayed 2 nights in Jul 2024

6/10 Okay

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

debi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There were hairs in the sink and bathtub which made me wonder how clean the room really was.
Stayed 1 night in Jun 2024

10/10 Excellent

Ellen

Stayed 8 nights in May 2024