4/10 Poor
Joseph
Business traveler, Traveled with family
Nov 15, 2024
Disliked: Staff & service, amenities, property conditions & facilities
I hesitated posting a negative review but I found the service with the manager to be a little off putting. The hotel itself is so so. Very noisy if you’re on the street side (I could hear cars driving all night) and the walls are very thin (I could hear the room next to us partying all night and they weren’t that loud but coming and going all night long. I could hear their conversations. The hotel looks better online than in person. Definitely an Instagram job. It’s an old motel with a quick paint job and some houseplants. The ubiquitous turntable was the only thing missing. Pool is small and crowded. Bathroom is funky as sink is in the main room not in the bathroom. But what was really annoying was after I requested to check out a day earlier (I endured 2 awful nights’ sleep but had to leave town earlier than anticipated) and was given permission by the front desk (all of whom were very nice and friendly), the general manager Gilbert refused to grant me my refund until I groveled and kissed his a**. Very much amateur hour to go along with the amateur hotel. I wouldn’t recommend given the price. It seems very expensive for what it is. I would recommend other hotels in Silver Lake.
Joseph
Stayed 3 nights in Sep 2024