4/10 Poor
Christian Edward
Traveled with group, Traveled with family
Mar 23, 2025
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The good: Generally speaking, it is clean and the rooms are nice. It is conveniently located from the airport and in close proximity to the beaches and SoFi stadium.
The bad: The staff here are not very friendly. In most hotels (especially Hilton brands) the staff are quite friendly, welcoming, and helpful. Sadly, that was not usually the case for this location. It seems the front desk staff were inconvenienced by questions and we not super welcoming when we were interacting with them.
The Ugly: All I can say is BRING EAR PLUGS!! the walls are thin and the floors are very noisy. If you are hoping to get a good nights rest, this is not the hotel for you. It is also in close proximity to the airport landing strip, so there are many planes landing throughout the day/night. This was not the issue I had with sleeping, because I can handle road noise and planes/trains. What was not doing it for me was the fact that I could hear, clear as day, all night long, the discussions, sexual interactions, arguing, etc. from the people adjacent to my room. It was really disappointing that with the amount of security on this site, not once did anyone patrol the halls to make sure people were not disturbing their neighbours. To top it off, there are no phones in the rooms, so there is no ability to call the front desk to have them deal with these sorts of issues at the early hours of the morning. And there was no offer to make things right for me.
Christian Edward
Stayed 2 nights in Mar 2025