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Stillwell Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stillwell Hotel

Standard Room, 1 Double Bed | City view
Lobby
Exterior
Standard Double Room, 2 Double Beds | City view
ATM/banking on site

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
838 S Grand Ave, Los Angeles, CA, 90017
  • Orpheum Theatre
    6 min walk
  • Andante Coffee
    1 min walk
  • 7th Street - Metro Center Station
    7 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    36 min drive

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Stillwell Hotel

Hotel in Downtown Los Angeles
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and ATM/banking services are onsite. Limited housekeeping is available.
Stillwell Hotel offers 232 air-conditioned accommodations with complimentary toiletries. 30-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Microwaves, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Los Angeles hotel also offers a vending machine, multilingual staff, and an ATM. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Stillwell Hotel is a smoke-free property.

Hanks Bar - Onsite bar. Guests can enjoy drinks at the bar.
Uncle John's Restaurant - Onsite family restaurant. Open select days.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hanks Bar
  • Uncle John's Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: USD 57.75
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 57.75

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 57.75 (subject to availability)
  • Late check-out fee: USD 57.75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Stillwell
Stillwell Hotel
Stillwell Hotel Los Angeles
Stillwell Los Angeles
Stillwell Hotel Hotel
Stillwell Hotel Los Angeles
Stillwell Hotel Hotel Los Angeles

Stillwell Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 173 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 240 out of 1001 reviews" "
Rating 4 - Poor. 141 out of 1001 reviews" "
Rating 2 - Terrible. 154 out of 1001 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ira

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found bed bugs on the bed within 5 minutes of arrival.
Stayed 1 night in Sep 2024

8/10 Good

Sunil

Business traveler
Liked: Cleanliness, staff & service, amenities
The property is very old and it shows. However, it is very clean. The housekeeping is done daily. The towels were like new and replaced every day. No issues with the plumbing except that the shower pressure was very high. I also paid a visit to the Gill's Restaurant. The food was delicious. Overall, good value for money.
Stayed 4 nights in Sep 2024

2/10 Terrible

Dario

Disliked: Cleanliness, property conditions & facilities, room comfort
Camaras not working and this hotel so it’s not saf
I have bad experience on my life! Because I have accidents! I meet someone! That person try to kill me! And hotel same day they kick me out day before they don’t give me service, whatever I ask they say they don’t have it towels, tissue sheets and day accident I was really bad I can’t walk Work! And say I’m going to pay one more day ! They told me no! I have to leave the hotel plus I don’t have phone with me to call and they don’t help me with anything I don’t recommend this hotel to anyone
Stayed 2 nights in Jul 2024

8/10 Good

Linda

Traveled with family
Liked: Staff & service, amenities
Stillwell was an experience for my family & I. The location was excellent to the convention center. They also had a nice cafe shop downstairs. The hotel is old but I never felt that my family & I were in any danger.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I like my room, the view of DTLA was incredible and overall this hotel was beautiful.
Stayed 1 night in Aug 2024

2/10 Terrible

Dario

Stayed 2 nights in Jul 2024

4/10 Poor

Diego

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast???
Stayed 6 nights in Jul 2024

6/10 Okay

Victor

Stayed 1 night in Jul 2024

10/10 Excellent

KATHRYN

Business traveler
Liked: Cleanliness, staff & service
It's fine
It's a decent, basic, no-frills hotel. Good location. Older building with cool tile floor in the lobby. Very dated furnishings, but functional. Bed was a little firm for my taste and sheets very low thread count.
Stayed 1 night in Jul 2024

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, whole foods is on the next block. The room is clean, got fresh towels and bed made every day which other more expensive hotels that my friends were staying at didn't get as good service as I did.
Stayed 6 nights in Jul 2024

6/10 Okay

Trevor

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

J

Liked: Cleanliness
Stayed 5 nights in Jul 2024

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything seemed simple and quaint, nothing too crazy
Stayed 2 nights in Jul 2024

6/10 Okay

Jbthagod

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving to the hotel, I had difficulty entering the premises due to lack of attendance attending the door. We were greeted shortly after five minutes and was let in checking was quite easy booked on Expedia And was directly lead to our room elevators are quite small and the hallways were a bit Underkept With stains on the carpet upon entering the room, it was what you would expect two twin size beds. I’ve been uncomfortable to sleep on an AC machine really wasn’t doing its job besides that OK
Stayed 1 night in Jul 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laksman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Christian

Liked: Staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

PANIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and very comfortable to go anywhere in downtown.
Stayed 5 nights in Jul 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Edgar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable prices
Stayed 3 nights in Jul 2024

6/10 Okay

Danny

Stayed 4 nights in Jul 2024

2/10 Terrible

Jose

Stayed 6 nights in Jun 2024