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SureStay Hotel by Best Western Beverly Hills West LA

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Beverly Hills West LA

Premium bedding, individually furnished, iron/ironing board, free WiFi
Combined shower/tub, hydromassage showerhead, free toiletries
Exterior
Reception
Free daily on-the-go breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
7721 Beverly Blvd, Los Angeles, CA, 90036
  • The Grove
    ‪8 min walk‬
  • Melrose Avenue
    ‪2 min drive‬
  • Hollywood Boulevard
    ‪4 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪51 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Beverly Hills West LA

Hotel in Fairfax District
This smoke-free hotel features a 24-hour front desk, free newspapers, and tour/ticket assistance. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite. Housekeeping is available once per stay.
SureStay Hotel by Best Western Beverly Hills West LA offers 36 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Los Angeles hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay Hotel by Best Western Beverly Hills West LA is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 25 to October 31:
  • Parking area
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Public bath

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Los Angeles Rodeway Inn
Rodeway Inn Hotel Los Angeles
Rodeway Inn Los Angeles
Rodeway Inn & Suites Pacific Coast Highway Hotel Los Angeles
Rodeway Inn And Suites Pacific Coast Highway
Rodeway Inn Los Angeles Hotel
Rodeway Inn Hotel
Rodeway Inn Los Angeles Hotel Los Angeles
SureStay Hotel Best Western Beverly Hills West Los Angeles
SureStay Hotel Best Western Beverly Hills West
SureStay Best Western Beverly Hills West Los Angeles
SureStay Best Western Beverly Hills West
SureStay Beverly Hills West
Surestay By Beverly Hills West
SureStay Hotel by Best Western Beverly Hills West LA Hotel
SureStay Hotel by Best Western Beverly Hills West LA Los Angeles

SureStay Hotel by Best Western Beverly Hills West LA Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 200 out of 889 reviews
Rating 8 - Good. 262 out of 889 reviews
Rating 6 - Okay. 215 out of 889 reviews
Rating 4 - Poor. 120 out of 889 reviews
Rating 2 - Terrible. 92 out of 889 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Olivier, San Diego

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Stayed 4 nights in Nov 2024

4/10 Poor

charlene

Business traveler
Room was extremely small and so was the bathroom. There was no chair to sit on. Had to sit on the bed in order to get dressed probably one of the smallest rooms I’ve ever stayed in
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 4 nights in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
A SureStay Stay
Clean and basic. The bed wsd comfortable, my only complaint is that the room lighting was harsh white LEDs that hurt my eyes.
Stayed 1 night in Dec 2024

10/10 Excellent

Riquelmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Very close to the places I needed to be. The room is very small and dated but clean. Breakfast was okay.
Stayed 3 nights in Nov 2024

6/10 Okay

Gerardo

Stayed 3 nights in Oct 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, room comfort
Just as one would expect!
Just as one would expect: 1) Comfortable and cozy room, 2) Very good mattress 3) Good temperature control but noisy fan 4) standard bath with terrible toilet paper, 5) Tasty self-serve breakfast, hot waffles 6) Friendly, helpful staff 5*
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Review of Sure Stay Beverly Grove
The hotel was nice and clean, but showing its age as it was probably built in the late 60s or in the 70s. The staff were very friendly. You had to ask to have your room made up each day, but staff were very good and the room was very clean, beds were made and new towels every time we asked. The air conditioner was noisy and the beds were hard. The driveway was incredibly tight and there was plenty of evidence of wall scraping, you need to have a small narrow vehicle or be a very confident driver. Walking distance to the nearby Los Angeles Farmers Markets and the Grove shopping centre.
Stayed 4 nights in Nov 2024

8/10 Good

Leila

Traveled with group
Liked: Cleanliness, staff & service, room comfort
SureStay near the grove and farmers market
Staff was very friendly and helpful. Great location near the grove which is what we wanted. Quick and easy checkin. They even had waffles, bagels and fruit for breakfast. Nice little courtyard.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Staff & service
We had such a fantastic day at the Surestay. Ms. Joy at the front desk lives up to her name. She made sure we were comfortable and, although I hadn’t reserved an accessible room, she made sure that I had one that was safe for me. My husband and I came for one night, prior to surgery and were very pleased with the hotel. We easily walked over to Fairfax and had dinner at Canter‘s deli. We were also able to walk to the Grove and enjoy the shopping and of course some ice cream. The hotel is very clean. It is dated, and could use a little elbow grease, but for the price, we absolutely will stay there again. Parking is limited, but we did not have any difficulty finding a spot. If you’re looking for safe, clean, and comfortable – this is your place.
Stayed 1 night in Oct 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big thanks to Bridgette Joy, Ms. Joana and Ms. Christy, did an excellent job of helping us out for our stay. Very professional, kind, and friendly service. The location is also ideal for exploring The Grove, Farmers Market and the surrounding West Hollywood areas. Very satisfied.
Stayed 3 nights in Oct 2024

10/10 Excellent

KATHRYN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really was really nice and liked the area. Would stay there again! Thank you
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good For My Purposes
Room was tiny but clean and quiet. Bed was comfortable. Window opened to street level so for security reasons you could not leave it open. Breakfast was minimal.
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Stayed 3 nights in Sep 2024

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight
Comfortable bed. Room is a little small. A stand to put a suitcase on would help. Staff is very helpful.
Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever.
Bridget Joy was the best, she is super friendly and helped us get a room that was a great fit for my husband. Breakfast was good and rooms were clean.
Stayed 3 nights in Oct 2024

4/10 Poor

Kerri

Traveled with family
Misrepresented
Was shocked compared to the photos, so small and looked nothing like what pictures represent! The bathroom was so small , literally barely big enough to turn around in. Breakfast offered was a joke, beds were so uncomfortable. Paid $$$ for a $50 worth of room.
Stayed 1 night in Oct 2024

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be a little better. Maybe fresh bagels and cream cheese.
Stayed 2 nights in Sep 2024

2/10 Terrible

Thomas

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation for a room with 2 beds. Got a call the morning of the reservation saying that my room was not available and that they could give me a room with 1 bed for only a partial refund of 20 dollars. For four people in my group, that was not enough room to sleep so I requested a larger refund or other accommodation but they were reluctant to offer much for our group. Overall, would not recommend this hotel as they were unreliable and unwilling to accommodate for their wrongdoings.
Stayed 1 night in Oct 2024