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SureStay Hotel by Best Western Beverly Hills West LA

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Beverly Hills West LA

Premium bedding, individually furnished, iron/ironing board, free WiFi
Combined shower/tub, hydromassage showerhead, free toiletries
Exterior
Free daily on-the-go breakfast
Reception

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
7721 Beverly Blvd, Los Angeles, CA, 90036
  • CBS Television City
    ‪2 min walk‬
  • The Grove
    ‪8 min walk‬
  • Farmers Market
    ‪11 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Beverly Hills West LA

Hotel in Fairfax District
This smoke-free hotel features a 24-hour front desk, free newspapers, and tour/ticket assistance. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite. Housekeeping is available once per stay.
SureStay Hotel by Best Western Beverly Hills West LA offers 36 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Los Angeles hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay Hotel by Best Western Beverly Hills West LA is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 25 to October 31:
  • Parking area
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Public bath

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Los Angeles Rodeway Inn
Rodeway Inn Hotel Los Angeles
Rodeway Inn Los Angeles
Rodeway Inn & Suites Pacific Coast Highway Hotel Los Angeles
Rodeway Inn And Suites Pacific Coast Highway
Rodeway Inn Los Angeles Hotel
Rodeway Inn Hotel
Rodeway Inn Los Angeles Hotel Los Angeles
SureStay Hotel Best Western Beverly Hills West Los Angeles
SureStay Hotel Best Western Beverly Hills West
SureStay Best Western Beverly Hills West Los Angeles
SureStay Best Western Beverly Hills West
SureStay Beverly Hills West
Surestay By Beverly Hills West
SureStay Hotel by Best Western Beverly Hills West LA Hotel
SureStay Hotel by Best Western Beverly Hills West LA Los Angeles

SureStay Hotel by Best Western Beverly Hills West LA Reviews

Reviews

6.8
Rating 10 - Excellent. 192 out of 870 reviews" "
Rating 8 - Good. 258 out of 870 reviews" "
Rating 6 - Okay. 210 out of 870 reviews" "
Rating 4 - Poor. 119 out of 870 reviews" "
Rating 2 - Terrible. 91 out of 870 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight
Comfortable bed. Room is a little small. A stand to put a suitcase on would help. Staff is very helpful.
Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever.
Bridget Joy was the best, she is super friendly and helped us get a room that was a great fit for my husband. Breakfast was good and rooms were clean.
Stayed 3 nights in Oct 2024

4/10 Poor

Kerri

Traveled with family
Misrepresented
Was shocked compared to the photos, so small and looked nothing like what pictures represent! The bathroom was so small , literally barely big enough to turn around in. Breakfast offered was a joke, beds were so uncomfortable. Paid $$$ for a $50 worth of room.
Stayed 1 night in Oct 2024

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be a little better. Maybe fresh bagels and cream cheese.
Stayed 2 nights in Sep 2024

2/10 Terrible

Thomas

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation for a room with 2 beds. Got a call the morning of the reservation saying that my room was not available and that they could give me a room with 1 bed for only a partial refund of 20 dollars. For four people in my group, that was not enough room to sleep so I requested a larger refund or other accommodation but they were reluctant to offer much for our group. Overall, would not recommend this hotel as they were unreliable and unwilling to accommodate for their wrongdoings.
Stayed 1 night in Oct 2024

8/10 Good

Selma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Staff very good
Stayed 3 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Staff & service, room comfort
Got No Sleep - Don't stay in Room 108
This hotel is in a good location, was fairly clean and offers a free breakfast. However after the first night of a 3 night stay we decided to check out. After arriving at about 9pm we just wanted to get some sleep. We were checked into room 108. This is by far the worst room in the property. Cars park right up to the window giving you little privacy, it's right next to a guest common area where people were smoking and we could smell it coming in to the room, and most annoyingly it was next to the side entrance of the hotel with a spring loaded gate that would slam every time someone came in. After about an hour and a half we asked if we could be moved to another room and were told there were no other ones available unless we wanted to pay to upgrade (albeit to the same room type so I don't see how that would be an upgrade). Being late we decided to wait until morning and found ourselves another hotel. If you are a heavy sleeper and don't mind the smell of smoke wafting into your room then this place is fine for you. Otherwise I'd suggest staying somewhere else.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was close to my next days appointment and we were able to walk to dinner and breakfast and back.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Meh
Room was quite small. Great if you just need a quick crash for the night. Breakfast that was included was not well advertised. Minimal pastries to choose from and coffee. Kinda was made to sound like there was more.
Stayed 1 night in Sep 2024

6/10 Okay

Alexander

Traveled with partner
I loved the location. I didn’t like the room as much. The room was small and had a weird smell to it. There was no blackout curtains. When we went down to breakfast I saw an employee refill the orange juice. Half was water and the other half was orange juice. It was not an orange juice concentrate.
Stayed 2 nights in Sep 2024

4/10 Poor

Leo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Raquel

Traveled with family
Christy, who checked us in was very welcoming, informative, and accommodating. Great experience with her and an asset to the hotel. Bridgette was very sweet and was willing to assist me with my carry on luggage while I push my mom’s wheelchair. She asked Anthony to assist us because she’s the desk person on duty. I guess Anthony thought, I didn’t speak and understand English. He told Bridgette that she is so nice. I asked my mom to hold the luggage while it glides next to the wheelchair while I maneuver it down the long ramp. We were at the base of the ramp when Bridgette came out surprised to see us down on the flat ground.
Stayed 2 nights in Sep 2024

4/10 Poor

Alain

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. I always recommend this hotel to anyone visiting LA.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic Fail!!!
Don’t book your rooms at this hotel based on the pictures or images that they portray. It looks nothing like that in person the place is a wreck and falling apart. They’re so-called complementary breakfast is inedible and they’re serving old expired food. Was unable the parking garage is a horror! Nothing like I expected a big disappointment.
Stayed 1 night in Aug 2024

6/10 Okay

Morgan

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a great location for seeing Hollywood and Beverly Hills. They offer a nice hot breakfast and had comfortable rooms. I will come again.
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel we stayed in!
Worst experience at a Hotel. When we arrived they sail our room was not ready 3:10pm then there was a problem with Expedia that there digital card was declined they had to call Expedia and get it straightened out it took 45 minutes. When we finally go into the room there was supposed to be 2 Queen beds but they were double beds very small! We tried to take a shower in the morning and NO HOT WATER. So we went to the breakfast and it was terrible prepackaged burritos that were awful at best. This Hotel said Best Western it did have any of Best Western qualities. I give it a 1!
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome I plenty of parking out back… great breakfast coffee bagels tang and breakfast burritos… make your own Belgian waffle machine… boiled eggs oatmeal…. room is comfortable location is amazing. The staff was great. I really enjoyed the people that checked us in and the people that checked us out we stayed for 18 days. We love the place. We never park downstairs. I would say don’t park downstairs.
Stayed 18 nights in Jun 2024