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The Queen Mary

3.0 star property

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Photo gallery for The Queen Mary

View from room
Outdoor wedding area
Hypo-allergenic bedding, pillowtop beds, individually decorated
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1126 Queens Hwy, Long Beach, CA, 90802
  • Long Beach Cruise Terminal
    ‪5 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪14 min walk‬
  • RMS Queen Mary
    ‪1 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 Double Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Standard Room, 1 King Bed, Harbor View | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Harbor View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Portside)

Standard Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Stateroom)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds (Stateroom)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Stateroom, 1 King & 1 Twin Bed

Family Stateroom, 1 King & 1 Twin Bed | Hypo-allergenic bedding, pillowtop beds, individually decorated

Family Stateroom, 1 King & 1 Twin Bed

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Inside Stateroom)

Room, 1 King Bed, Accessible (Inside Stateroom) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible (Inside Stateroom)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Portside)

Deluxe Room, 2 Twin Beds (Portside) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Twin Beds (Portside)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible (Inside)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible (Inside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Portside)

Deluxe Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Harbor View

Deluxe Room, 2 Twin Beds, Harbor View | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Twin Beds, Harbor View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Inside Stateroom)

Room, 1 King Bed (Inside Stateroom) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed (Inside Stateroom)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed, Harbor View

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Mini)

Suite (Mini) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite (Mini)

  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Full)

Suite (Full) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite (Full)

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Queen Mary

Long Beach hotel steps from RMS Queen Mary
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
The Queen Mary offers 200 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Event facilities measuring 45000 square feet (4181 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

The Queen Mary is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Chelsea Chowder House - Onsite restaurant.
Observation Bar - Onsite bar. Open daily.
Chelsea Chowder House Bar - Onsite bar. Open daily.
Midship Marketplace - Onsite coffee shop. Open daily.

Languages

English, French, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 32 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chelsea Chowder House
  • Chelsea Chowder House Bar
  • Midship Marketplace
  • Observation Bar

Things to do

  • 24-hour gym
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping

Family friendly

  • Crib (surcharge)
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 45,000 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1936
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Self parking fee: USD 32 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

The Queen Mary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1863 out of 2916 reviews
Rating 8 - Good. 568 out of 2916 reviews
Rating 6 - Okay. 251 out of 2916 reviews
Rating 4 - Poor. 107 out of 2916 reviews
Rating 2 - Terrible. 127 out of 2916 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura, Lodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

JAMES, OKANAGAN FALLS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Mary Jo

Stayed 1 night in Feb 2025

10/10 Excellent

Jeannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history of the property. Very nice & clean. Cruise port was next door. We just walked to the ship for our cruise. It was great. Thought the dining options were pricey.
Stayed 1 night in Feb 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical
Stayed 1 night in Feb 2025

6/10 Okay

Janice

Traveled with family
Liked: Staff & service
Got a call that we would not have any heat or hot water from midnight to 6. Floor dirty and basically old.
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Stayed 1 night in Feb 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
5 Star
Stayed 2 nights in Feb 2025

8/10 Good

Donna

Traveled with group
Liked: Cleanliness

Easy Cruise Ship Departure

It was very convenient to Carnival cruise line. Just a walk across the parking lot. It was also historical and fun to explore!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jacqueline

The pictures on the internet made the place look better than it is. Was under the impression that it had been refurbished to its former glory. Food was good, staff was helpful but would only spend one night.
Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

6/10 Okay

Donald

Disliked: Cleanliness, room comfort
Lights didn't work and dirty toilet only moved us no comp.
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Step back in time

Very nostalgic. Had a wonderful time
Stayed 1 night in Feb 2025

8/10 Good

Brendan

Stayed 2 nights in Feb 2025

10/10 Excellent

Oksana

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel, historic place but very old.
Stayed 3 nights in Feb 2025

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to port
Stayed 1 night in Feb 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Brandy

Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness
Overall we enjoyed our stay on the Queen Mary, and I would recommend it to others. I only had one big issue which i will mention at the end of my review. The place is an experience. So cool the way it is kept authentic. The staff was immediately attentive when we pulled up. The food quality was great, however it was pricey. There isn't really any other food options around unless you want to travel a bit away from the port. I would have rated 5 stars but had to lower to 4 due to one incident. We had just come back to the Queen Mary from a day tour of LA. I had several bags in my hands and other items, water, phone etc. I thanked our guide and then turned to go back into the hotel. I tripped over a concrete slab that houses a flag pole. I fell extremely hard injuring my knee and my head. Several employees out front witnessed the incident. However, not a single employee came over to see if i was ok. Even when my husband assisted my back into the hotel, we walked by the outside desk area, not one person asked me if i was ok. Ultimately i suffered a horrible black eye, multiple bruises on my legs feet and hip, and a possible minor concussion. I recommend they paint that slab a bright color or something. And no, i had not had a single drink all day. I just didn't see it as you wouldn't expect a flag pole to be up on a slab of concrete. I take the brunt of the blame for being clumsy, but someone could have asked me if i was ok.
Stayed 2 nights in Feb 2025

8/10 Good

Cherye

Traveled with group
Liked: Staff & service

Love the Queen, but the carpet is dangerous!

We enjoyed our stay, but some updates would be helpful. The carpet in the hallways made it impossible to roll suitcases safely.
Stayed 1 night in Feb 2025

6/10 Okay

Michael, Prosper

Liked: Staff & service
Great historic landmark. I enjoyed my stay but some things you should know given that this place is old and it also appears to be run on a tight budget. Not enough cleaning staff and shortcuts are taken when cleaning rooms. Under the bed and the edges of the carpet were covered in dust. The staff clearly do not have enough time to clean the rooms between guests leaving and arriving. Clearly the rooms are not deep cleaned enough. Hot water is unreliable. The engineer was very responsive and got the hot water working after about 10 minutes, but the next day no hot water again. It’s an old ship, and modernization of things like plumbing I guess are really expensive. I stayed 3 nights but I recommend 1-2 nights maximum stay. I will be back for the tours but probably won’t stay overnight again. Had a good time despite the inconveniences, it is clean and nice overall and the staff are excellent, professional, friendly and responsive to requests.
Stayed 3 nights in Feb 2025

4/10 Poor

Karla

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Average stay

Let me say fruit flies all over our bathroom! Overall experience was basic. We had a lot of fruit flies in our bathroom. Only thing they did to accommodate the inconvenience was paid the parking. I think they could have done more.
Stayed 1 night in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service

Easy local getaway

We decided to stay on the Queen Mary for 2 nights for a quick getaway, since we live locally. We stayed in a mini-suite and it was perfect, but we probably won’t stay again. It’s a really interesting mix of “vintage” vs “run down.” Everything was clean but couldn’t get super comfortable in the room bc it was shabby and the queen bed mattress was a little uneven. We did have a great stay and everyone working there was helpful and nice. We liked having the run of the ship. We ate at the Promenade cafe and were especially impressed with the French fries. Spent the rest of the day exploring every nook and cranny of the ship and watching every video. Don’t forget the engine room which includes a nice video and museum. We split up our day with excellent bloody marys in the observation bar.
Stayed 2 nights in Feb 2025