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The Queen Mary

3.0 star property

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Photo gallery for The Queen Mary

View from room
Boating
Hypo-allergenic bedding, pillowtop beds, individually decorated
View from property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1126 Queens Hwy, Long Beach, CA, 90802
  • RMS Queen Mary
    ‪1 min walk‬
  • Long Beach Cruise Terminal
    ‪4 min walk‬
  • The Pike Outlets
    ‪12 min walk‬
  • Long Beach, CA (LGB-Long Beach Municipal)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 Double Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Standard Room, 1 King Bed, Harbor View | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Harbor View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Portside)

Standard Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Stateroom)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds (Stateroom)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Stateroom, 1 King & 1 Twin Bed

Family Stateroom, 1 King & 1 Twin Bed | Hypo-allergenic bedding, pillowtop beds, individually decorated

Family Stateroom, 1 King & 1 Twin Bed

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Inside Stateroom)

Room, 1 King Bed, Accessible (Inside Stateroom) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible (Inside Stateroom)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Portside)

Deluxe Room, 2 Twin Beds (Portside) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Twin Beds (Portside)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible (Inside)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible (Inside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Portside)

Deluxe Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Harbor View

Deluxe Room, 2 Twin Beds, Harbor View | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Twin Beds, Harbor View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Inside Stateroom)

Room, 1 King Bed (Inside Stateroom) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed (Inside Stateroom)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed, Harbor View

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Mini)

Suite (Mini) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite (Mini)

  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Full)

Suite (Full) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite (Full)

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Queen Mary

Long Beach hotel steps from RMS Queen Mary
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
The Queen Mary offers 200 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Event facilities measuring 45000 square feet (4181 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

The Queen Mary is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Chelsea Chowder House - Onsite restaurant.
Observation Bar - Onsite bar. Open daily.
Chelsea Chowder House Bar - Onsite bar. Open daily.
Midship Marketplace - Onsite coffee shop. Open daily.

Languages

English, French, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 32 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chelsea Chowder House
  • Chelsea Chowder House Bar
  • Midship Marketplace
  • Observation Bar

Things to do

  • 24-hour gym
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping

Family friendly

  • Crib (surcharge)
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 45,000 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1936
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Self parking fee: USD 32 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

The Queen Mary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1550 out of 2464 reviews
Rating 8 - Good. 486 out of 2464 reviews
Rating 6 - Okay. 213 out of 2464 reviews
Rating 4 - Poor. 99 out of 2464 reviews
Rating 2 - Terrible. 116 out of 2464 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were setting up for some sort of event, so the parking lot was a pretty good distance from the ship. However, this was not the fault of the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Martin

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bucket list place to stay
Excited to stay On an ocean liner similar to the Titanic, and other types. Really took me back in time, and I am sure others will feel to same. Different bucket list thing to do. Room was clean, large , very period type furniture . No room service, a bummer, a picturesque location easy to get to.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love THE QUEEN!
Love the Queen! Only problem was the walls were too thin and you hear the guy next to you snore or talk.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Traveled with family
Ship is showing its age! Room was bare and the thermostat didn’t work.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Fail
Disappointed. No heat. Property worn out. Cancelled our cruise parking because they actually scheduled a rave in the parking lot. No notice. I was in the Navy…boat is nasty. Excuse for everything…old boat…is lame. They’ve had 60 years to make this amazing…Fail
Stayed 1 night in Nov 2024

8/10 Good

yolanda

Recommend if going on the Carnal Cruise.
The accommodations were satisfactory, although the facility is dated and in need of renovation. The proximity to the cruise terminal was advantageous, allowing for easy walking access. I would recommend this option to individuals embarking on a Carnival cruise, as there is often significant traffic congestion on the bridge leading to the terminal on embarkation day. However, it is important to note that there are limited activities and attractions in the immediate vicinity of the Queen Mary. Guests may need to utilize transportation services, such as Uber, to access downtown Long Beach, which incurs a round-trip cost of approximately $24.
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Stayed 1 night in Nov 2024

10/10 Excellent

Hunter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to walk bery far to get to check in
Stayed 2 nights in Nov 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hard to find room and no one available to help. Bed not level - head lower than feet. No place to set luggage other than bed. Very few food options. Bathroom needed repairs to floors and floor boards. Not worth the fee to stay there. I would recommend people definitely Visit the QM but not to spend the night.
Stayed 1 night in Nov 2024

4/10 Poor

Daryl

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Front desk employees were rude.Took way to long to get our room.I felt like I was a bother when I asked questions .
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Check on was easy. I had asked for a 9:30am wake up call that was made at 6:30am.i could not go back to sleep. This was on my list of places i wanted to stay but i won't be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Nov 2024

10/10 Excellent

Dana, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Parking for Handicapped hotel visitors was not clearly marked. I parked further from entrance than desired.
Stayed 1 night in Nov 2024

10/10 Excellent

Cherie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING STAFF AND AN AMAZING PIECE OF HISTORY
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Traveled with partner
Disliked: Property conditions & facilities
Bathroom and general state of repair of the property.
Stayed 1 night in Nov 2024

8/10 Good

Douglas E.

Liked: Cleanliness, staff & service, property conditions & facilities
I would only recommend staying on the QM for those that are familiar with her past or ship enthusiasts. Unlike a traditional hotel, the property has very few lounges or areas to sit back and relax. There are several restaurants and the magnificent Observation Bar, but that was very busy and intimidating to enter as a solo traveler. Would loved to see an area, maybe one of the old lounges, where I could have ordered some wine, sit in some big sofas, and enjoy the history of the ship. That said, I did enjoy my stay aboard, but think there is a lot that can be done to improve the onboard experience. A big plus is the regular Passport shuttle bus service from the Queen Mary to downtown Long Beach. Buses are free and run almost every 30 minutes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun!
I've stayed here many times. Last night was epic. We got to see B340, which is the nost haunted room on boat. We are stsying another night so we can do the grey fhost tour.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queen Mary Stay
We are catching a cruise and this hotel is right next door to our cruise. It’s a 10 minute walk to carnival cruise line. The junior suite is very spacious and the beds are comfortable. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful decor. Great history!
Stayed 1 night in Nov 2024