Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
The Queen Mary offers 200 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Event facilities measuring 45000 square feet (4181 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.
The Queen Mary is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Chelsea Chowder House - Onsite restaurant.
Observation Bar - Onsite bar. Open daily.
Chelsea Chowder House Bar - Onsite bar. Open daily.
Midship Marketplace - Onsite coffee shop. Open daily.
Languages
English, French, Spanish
Property amenities
Parking and transportation
Electric car charging station on site
Self parking on site (USD 32 per night)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 35 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Chelsea Chowder House
Chelsea Chowder House Bar
Midship Marketplace
Observation Bar
Things to do
24-hour gym
Books
Concerts/live shows
Evening entertainment
Karaoke
Shopping
Family friendly
Crib (surcharge)
Refrigerator on request
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
15 meeting rooms
45,000 square feet of conference space
Computer station
Outdoors
On the bay
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
15 accessible parking spaces
Elevator (32 inch wide door)
Front entrance ramp
Grab bar near toilet (36 inches high)
Handrails in stairways (36 inches high)
Hardwood flooring in public areas
Lever door handles
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
3 floors
Art Deco architecture
Ballroom
Banquet hall
Built in 1936
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Crib (surcharge)
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with premium cable/satellite channels
Food and drink
Free bottled water
Refrigerator on request
More
Air conditioning
Connecting rooms available
Eco-friendly toiletries
Heating
Individual decor
Iron/ironing board on request
LED lighting
Phone
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per accommodation, per night
Resort fee: USD 23 per accommodation, per night
The resort fee includes:
Additional inclusions
Faxes
Fitness center access
In-room bottled water
Internet access
Phone calls
WiFi access (may be limited)
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
Self parking fee: USD 32 per night
Pet deposit: USD 125 per stay
Pet fee: USD 125 per accommodation, per stay (maximum USD 150 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Refrigerator fee: USD 15.00 per night
Crib (infant bed) fee: USD 15.0 per night
Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach
The Queen Mary Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1713 out of 2702 reviews
10 - Excellent
1,713
Rating 8 - Good. 530 out of 2702 reviews
8 - Good
530
Rating 6 - Okay. 232 out of 2702 reviews
6 - Okay
232
Rating 4 - Poor. 106 out of 2702 reviews
4 - Poor
106
Rating 2 - Terrible. 121 out of 2702 reviews
2 - Terrible
121
8.8/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Davis
Jan 14, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Queen Mary hotel
The hotel was awesome for the history of the ship loved the deco style decor the staff was awesome !
Our room was very hot they did bring a fan but to open the windows to allow the room to cool down.
Shower was for a short person and no water pressure it was bad.
This is an old famous ship! Extremely interesting! That being said , our room had a bed and 2 chairs which were very wobbly and no chest of drawers for clothes. It had a small table which was not big enough for a suitcase but for morning coffee!
The RMS Queen Mary is unique and a great experience but some areas are in need of repair repaint and decking on the port side aft have been covered in cheap plywood that isnot suitable to outside elements. It is still an experience not to be missed. The food and service was excellent and the Stateroom whilst dated was clran and well kept showing that the Queen Mary was ahead of its time.
I loved that this location is walking distance from the cruise port but the hotel room walls are very thin and our neighbors were banging on the wall and screaming because they could hear us packing our stuff up to leave. We could hear the people through the wall when they were socializing and watching tv but this did not cause us to yell and scream at them.
Great for a tour or a drink but cabins and bathrooms in very bad shape rusting, flaking. Staff doing their best but ship is 90 years old and impossible to maintain. Also a hike from anything else interesting. She is a magnificent ship from another era but very hard to make it into a workable hotel. My parents crossed the Atlantic on it twice! And I was aboard as a child in 1955
If you ever wanted to spend a night at a museum, this is your place. The ship is very interesting and all my interactions with staff have all been great. The food at the restaurant has been particularly wonderful. On the down side, there is no thermostats or coffee makers in the rooms.
We absolutely love staying here. 4th or 5th time.
Kids had thier own suite about 5 cabins away. They loved the night time ghost tour.
Having a relaxing cocktail at Observation Lounge was so so relaxing.