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The Queen Mary

3.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for The Queen Mary

View from room
Hypo-allergenic bedding, pillowtop beds, individually decorated
View from property
View from property
Boating

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1126 Queens Hwy, Long Beach, CA, 90802
  • RMS Queen Mary
    ‪1 min walk‬
  • Long Beach Cruise Terminal
    ‪4 min walk‬
  • The Pike Outlets
    ‪12 min walk‬
  • Long Beach, CA (LGB-Long Beach Municipal)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Standard Room, 1 King Bed, Harbor View | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Portside)

Standard Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed (Portside)

7.8 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Stateroom)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds (Stateroom)

8.8 out of 10
Excellent
(10 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Stateroom, 1 King & 1 Twin Bed

Family Stateroom, 1 King & 1 Twin Bed | Hypo-allergenic bedding, pillowtop beds, individually decorated

Family Stateroom, 1 King & 1 Twin Bed

8.4 out of 10
Very good
(10 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Inside Stateroom)

Room, 1 King Bed, Accessible (Inside Stateroom) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible (Inside Stateroom)

8.0 out of 10
Very good
(4 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Portside)

Deluxe Room, 2 Twin Beds (Portside) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Twin Beds (Portside)

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible (Inside)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible (Inside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Portside)

Deluxe Room, 1 King Bed (Portside) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed (Portside)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Harbor View

Deluxe Room, 2 Twin Beds, Harbor View | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Twin Beds, Harbor View

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Inside Stateroom)

Room, 1 King Bed (Inside Stateroom) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed (Inside Stateroom)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View | Hypo-allergenic bedding, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(22 reviews)
  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Mini)

Suite (Mini) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite (Mini)

8.4 out of 10
Very good
(11 reviews)
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Full)

Suite (Full) | Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite (Full)

8.0 out of 10
Very good
(3 reviews)
  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Queen Mary

Long Beach hotel steps from RMS Queen Mary
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
The Queen Mary offers 200 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Event facilities measuring 45000 square feet (4181 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

The Queen Mary is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Chelsea Chowder House - Onsite restaurant.
Observation Bar - Onsite bar. Open daily.
Chelsea Chowder House Bar - Onsite bar. Open daily.
Midship Marketplace - Onsite coffee shop. Open daily.

Languages

English, French, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 32 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chelsea Chowder House
  • Chelsea Chowder House Bar
  • Midship Marketplace
  • Observation Bar

Things to do

  • 24-hour gym
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping

Family friendly

  • Crib (surcharge)
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 45,000 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1936
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Self parking fee: USD 32 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

The Queen Mary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1467 out of 2334 reviews" "
Rating 8 - Good. 457 out of 2334 reviews" "
Rating 6 - Okay. 202 out of 2334 reviews" "
Rating 4 - Poor. 96 out of 2334 reviews" "
Rating 2 - Terrible. 112 out of 2334 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with group
Disliked: Property conditions & facilities
This is an old ship which means the walls are paper thin. I won’t go into detail but paper thin walls means no sleep when other people have zero respect for others.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Always Elegant Queen Mary is Long Beach's Best
When staying in Long Beach, the first choice is always the Queen Mary. It has made a remarkable recovery from the Covid and former operator days. There is no more elegant place for a drink than the Observation Bar. The rooms are spacious for a 1930's historical ship and amenities have been modernized to the extent possible. Why stay in a generic modern hotel when the Queen is available?
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place Ever!
So flipping awesome!!!! The cute girl that checked me in was awesome! Explained everything about the place and the area and let me have an early check in! All the staff was flipping awesome! Everything was great!
Stayed 1 night in Oct 2024

4/10 Poor

Kathalyn

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Getting to the ship was chaotic, due to a carnival in the parking lot — but we got there, with the help of a bellman who carried my octogenarian mother, my niece and her two preschool aged children in a golf cart, with most of our luggage. My son and I wheeled our largest bags as we walked behind the gold cart. We retrieved all our bags, went up the elevator to check in. Though I’d booked 2 rooms, one was put in my niece’s name (I don’t know why), so we had difficulty at check in because only one room could be located. Once the problem was identified and rooms assigned, we made our trek to the furthest end of the ship. We were not offered bell service and I did not know they had an on-ship bellman until the following morning! This walk was DIFFICULT for my mom who requires oxygen! We learned that the staterooms did not have individual temperature controls at check in. We were advised we could call for blankets, if cold, or a fan, if hot! It was COLD! Though the rooms had 4 sets of outlets, including one in the bathroom, ONLY ONE worked in each room! I unplugged our tv and satellite box to charge our phones. Neither outlet was able to power mom’s oxygen machine, so she did without it for the night! She was EXHAUSTED the following morning! I did secure a bellman to move our luggage and transport to the cruise terminal in the morning. My niece and son followed with the largest bags. I would NEVER recommend the ship as a hotel, but for its proximity to the cruise port!
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front treat us great and took great care us That alone would be why we stay here again
Stayed 1 night in Oct 2024

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience
The noise in our room was unbearable starting at 5 pm. We knew there would be some noise, but for $388 a night, that was not good. We had to beg to trade rooms. Very poor customer service. They lied about being sold out. Eventually they moved us after my husband showed them we could still book a room online. We likely wont stay again. We often cruise, and use the QM as our jumping off point. No more.
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing experience and you have to do the dark harbor halloween at the same weekend. Makes the experience awesome. room was just cool and the whole ship was just the coolest place to go
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a super old hotel it is well maintained and yes, it is as spooky as they say. I probably slept about two hours with the noises happening inside my door, it was very active. But I don’t regret it, I got to experience the Queen Mary at its full glory. The tour is a must!
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nites of FUN & ADVENTURE, we loved it!
We loved our stay at the QM, especially during the Halloween season, it was fun. The staff were friendly, knowledgeable, helpful and we LOVED the Promenade Cafe . . the Fish & Chips were the best we've ever had (except for Alaska! hahaha).
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just loved the history of the place. All of the art deco, just everything. Staff was very nice and said that the walls are very thin, but did not mention that the rooms were only tended to after the third night. Called and room service did bring fresh towels and more bottled water.
Stayed 3 nights in Oct 2024

6/10 Okay

Dean

Stayed 3 nights in Sep 2024

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. No issues checking in. The hotel was quiet. The rooms were clean. And most importantly the service was great. I’ll definitely be coming back again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kayla

Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition and wonderful stay, convenient for attending Dark Harbor. Hard to believe the ship is over 90 years old.
Stayed 1 night in Oct 2024

8/10 Good

Martha

Business traveler
Liked: Room comfort
Great expectations.
The Queen Mary is a must to stay. Built in 1936, it is an antique, everything is original so be prepared to stay in something old. We enjoyed touring the ship and hearing and seeing stories of people who traveled on the Queen Mary.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Davina

Stayed 1 night in Sep 2024

2/10 Terrible

Jane

Traveled with partner
We should have been informed about the carnival going on outside that blocked parking, access to ships, and any food deliveries. The hotel was nice, but the experience was terrible because of the carnival.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Barry, san jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was like being sent back in time to a golden era.
Stayed 1 night in Oct 2024

8/10 Good

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying at the Queen Mary.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy hotel that is a boat and a museum.
I like boats, fancy hotels and museums. This is all three plus restaurants and a bar. I checked in late and was amazed that I could still wander the decks and exhibits as if I lived there.
Stayed 1 night in Sep 2024

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024