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The Shay Hotel

4.0 star property

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Photo gallery for The Shay Hotel

2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Food and drink
Gym
Meeting facility
Gym

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
8801 Washington Blvd, Culver City, CA, 90232
  • Sony Pictures Studios
    ‪17 min walk‬
  • Rodeo Drive
    ‪7 min drive‬
  • The Grove
    ‪8 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Accessible (Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Premium bedding, down comforters, minibar, in-room safe

Suite (Penthouse)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony

Premium Suite, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Premium Suite, 1 King Bed, Balcony

  • 690 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Patio | Terrace/patio

Room, 2 Queen Beds, Patio

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Balcony

  • 423 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premium Suite, 1 King Bed

  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Balcony

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, Accessible, Bathtub

Presidential Suite, Accessible, Bathtub | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hollywood Hills View)

Room, 1 King Bed (Hollywood Hills View) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Hollywood Hills View)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed

  • 454 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Studio, 1 King Bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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The price is $684
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includes taxes & fees
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About this property

The Shay Hotel

4-star Culver City hotel, connected to a rail/subway station in Lucerne - Higuera
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Shay Hotel offers 148 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Shay Hotel features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 8 meeting rooms and coworking spaces. Event facilities measuring 8000 square feet (743 square meters) include conference space. This family-friendly hotel also offers a terrace, an arcade/game room, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

The Shay Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Butterfly - Jose Andres - This poolside restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Zaytinya - Jose Andres - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 55 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Butterfly - Jose Andres
  • Lobby Bar
  • Zaytinya - Jose Andres

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Full-service spa
  • Games
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 8 meeting rooms
  • 8,000 square feet of conference space
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.26 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 55 per person
  • Covered valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Shay
The Shay Hotel Hotel
The Shay Hotel Culver City
The Shay Hotel Hotel Culver City
The Shay a Destination by Hyatt Hotel

The Shay Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 139 out of 180 reviews
Rating 8 - Good. 29 out of 180 reviews
Rating 6 - Okay. 3 out of 180 reviews
Rating 4 - Poor. 5 out of 180 reviews
Rating 2 - Terrible. 4 out of 180 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Best place I have stayed in a while.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, comfy beds, right on the Metro E line, shopping 5 min walk away, so great and highly recommend!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shay exceeded our expectations. The rooftop pool is a bit of a hotspot and a really cool place to spend the day. The staff were super friendly and helpful. The hotel is trendy and well appointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa, Hixson

Stayed 2 nights in Nov 2024

6/10 Okay

James, Willow Grove

Traveled with family
Liked: Cleanliness, staff & service
The property was nice, but the rooftop area was und construction and there was no mention of that throughout the booking process.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sunmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Shay was very trendy modern design hotel. The room was clean and on point. I had a room with a patio sitting area. The staff at check-in was very nice. The pool was nice and all the servers were attentive. Dog friendly was a plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Stayed 3 nights in Sep 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot and walkable to Erewhon, Trader Joe’s, Coffee, Dining and more. Close to USC (20 mins). Great staff and beautiful rooms. Will stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful, had a great experience. The room were flawlessly cleaned and well maintained. The staff was very friendly and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Rex

Stayed 1 night in Aug 2024

8/10 Good

Michael, Rowayton

Liked: Cleanliness, staff & service, property conditions & facilities
I give the rooms 5 stars. The design is excellent and the beds are very comfortable. My one complaint is that it takes about 5 minutes for the hot water to arrive in the shower. I stayed 3 days and it was an issue no matter what time of day I showered. Maybe it was an 6th floor issue. Also the pool is cloudy and dingy (lots of kids and French fries). I was surprised at how dirty the chaise chairs around the pool looked. Beyond that the roof pool area has a super cool vibe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, room was wonderful clean and comfortable. The entire staff was very helpful especially the 2 front desk ladies. Carmel was so helpful professional and made me feel welcomed, special, and valued. I will certainly recommend the Shay to my people and look forward to staying there in my future travels. Thanks again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kaemon

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Cape! It’s the only place I’ll stay at in Cabo. It never disappoints!
Stayed 2 nights in Jul 2024

10/10 Excellent

Min Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in downtown LA

Fantastic place to stay in downtown LA. It's a little oasis!! Staff are fantastic and rooms excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Charbel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean hotel
Stayed 3 nights in Jul 2024

8/10 Good

Amy

Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved The Shay!!
Stayed 1 night in Jun 2024