2/10 Terrible
Wenke
Apr 6, 2025
Disliked: Staff & service, amenities, property conditions & facilities
Extremely Disappointed — Unreliable and Unreachable
I booked this place specifically because it stated clearly that check-in was available until 2AM. I tried calling them at 11PM to confirm my arrival—no answer. When I arrived around 12:40AM, I rang the doorbell multiple times and called again several times—still no response at all.
I ended up standing outside in the dark for almost 20 minutes, completely alone, with no way to get in or contact anyone. In the end, I had to leave and find another place to stay in the middle of the night, which was stressful, unsafe, and incredibly frustrating.
If you’re not actually going to provide late check-in service, then don’t advertise it. This was a huge inconvenience and completely unacceptable.
Definitely wouldn’t recommend this place to anyone looking for reliability or basic communication.
Wenke
Stayed 1 night in Apr 2025