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The Westin Bonaventure Hotel and Suites, Los Angeles

4.0 star property

The Westin Bonaventure Hotel and Suites, Los Angeles

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Bonaventure Hotel and Suites, Los Angeles

Outdoor pool
Traditional Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe
Meeting facility
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Breakfast available
    Breakfast available

Explore the area

Map
404 S Figueroa St, Los Angeles, CA, 90071
  • Pershing Square
    6 min walk
  • The Broad
    10 min walk
  • Walt Disney Concert Hall
    11 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    29 min drive

Room options

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View

  • 470 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View, Tower

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View, Tower

  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Tower

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View, Tower

  • 470 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, down comforters, pillowtop beds, in-room safe

Grand Room, 1 King Bed, View

  • 235 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, City View

  • 235 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, City View

Traditional Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, City View

  • 235 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, City View

  • 235 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Bonaventure Hotel and Suites, Los Angeles

4-star hotel in Downtown Los Angeles
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a conference center. Housekeeping is available on request.
The Westin Bonaventure Hotel and Suites, Los Angeles offers 1358 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages. The spa is open daily.
In addition to a full-service spa, The Westin Bonaventure Hotel and Suites, Los Angeles features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. Onsite parking is available (surcharge), along with a car charging station.

The Westin Bonaventure Hotel and Suites, Los Angeles is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
LA Prime - This steakhouse serves dinner only.
Lakeview Bistro - This restaurant serves breakfast and lunch. Open daily.
CafeNOW Coffee Bar - This café serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 32 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • CafeNOW Coffee Bar
  • LA Prime
  • Lakeview Bistro

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 32 per person
  • Covered valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bonaventure
Bonaventure Hotel
Bonaventure Hotel Westin
Hotel Bonaventure
Hotel Westin Bonaventure
Westin Bonaventure
Westin Bonaventure Hotel
Westin Bonaventure Hotel Los Angeles
Westin Bonaventure Los Angeles
Westin Hotel Bonaventure
The Westin Bonaventure Hotel And Suites
The Westin Bonaventure Hotel Los Angeles
Westin Los Angeles
The Westin Bonaventure Hotel Suites
The Westin Bonaventure Hotel and Suites, Los Angeles Hotel
The Westin Bonaventure Hotel and Suites, Los Angeles Los Angeles

The Westin Bonaventure Hotel and Suites, Los Angeles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1671 out of 2721 reviews" "
Rating 8 - Good. 494 out of 2721 reviews" "
Rating 6 - Okay. 251 out of 2721 reviews" "
Rating 4 - Poor. 142 out of 2721 reviews" "
Rating 2 - Terrible. 163 out of 2721 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was good except the AC unit on the room had to b turned down to 65 in order to be felt.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in downtown L.A.
This was my first time staying at this hotel, but it won’t be my last. I really liked it overall. The room was a little small, but it was very comfortable. The bed was great. The only small complaint I have is that the check-in process was a little slow. But I highly recommend this place.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Didnt like the fact that paid to stay at this location but i still have to pay for parking
Stayed 5 nights in Aug 2024

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back! Loved our stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

karrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and all employees were incredibly accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Collin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and lobby. Immediate area is clean and quiet
Stayed 3 nights in Aug 2024

8/10 Good

Larissa

Traveled with family
Liked: Staff & service, property conditions & facilities
Was a good experience overall. They could improve in cleaness of the rooms. The views were stunning. Bar and restaurant from the hotel are very good.
Stayed 2 nights in Aug 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Camilo

Aweson
Stayed 3 nights in Aug 2024

10/10 Excellent

svyatoslav

Stayed 2 nights in Aug 2024

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property itself was fantastic. Gorgeous view, nice pool and three restaurants. I was particularly grateful that, at check in, the concierge noticed I was traveling alone and was careful to show me my room number, rather than say it for the other people in line to hear. This is nothing against the Westin itself, but travelers should know the neighborhood is not great. I would never walk around this part of LA at night. Even at 11:00 AM a short walk to the bookstore was unsettling. Uber drops you right at the front door though, and it’s very safe inside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cole

Liked: Amenities
Beautiful property, nice sound proof walls
Stayed 3 nights in Jun 2024

10/10 Excellent

Victor Manuel Egea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost, I couldn’t believe how old , dingy and poor the room quality was!
Stayed 1 night in Aug 2024

2/10 Terrible

Anne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare and disappointing Stay
Our stay at the Westin Bonaventure Hotel was a nightmare. There was a water outage and a loss of electricity for several hours on August 7th. We decided to return to the hotel for dinner on the rooftop. Upon arriving, we saw ambulances and firefighters at the hotel and quickly learned there was no electricity. We couldn’t get to our room, so we waited in the lobby. The electricity briefly returned but went out again, and we saw people getting stuck in the elevators. I couldn’t use the restrooms because people had used them without flushing due to the water outage. I felt sick because I was hungry and unable to use the toilets. Eventually, we were relocated to another hotel nearby and were asked to return to the Westin Bonaventure the next day. When we returned, we were checked in by a rude receptionist named Sophia, as mentioned by a previous reviewer. I requested a complimentary breakfast since we were relocated around midnight, and all the restaurants were closed by then, leaving me with nothing to eat. She declined the request and asked if we wanted to leave. It’s disappointing that we didn’t get a chance to enjoy the hotel’s beautiful architecture. However, the management team, especially William and E, were nice, and E was particularly helpful with our relocation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great Area
Stayed 2 nights in Aug 2024

10/10 Excellent

Danika, Kettering

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heavenly bed is as comfortable as always. It was just disappointing that not only was their garage full our entire stay, but they don't have electric charging stations for EVs. Hopefully they will upgrade for the future.
Stayed 1 night in Aug 2024

2/10 Terrible

Scarlett

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
TL;DR: Support is godawful, if you go I sincerely hope you don’t end up needing them. Had a mysterious ~$200 charge on my account after I checked out - wasn’t the hold, and I got no receipt for it. Staff were unhelpful and then unresponsive when I was trying to figure out what the charge was. I only found out that it was supposedly for one of the two nights I stayed via their response to my bank when I disputed the charge. This despite having prepaid both nights through expedia. I have contacted the hotel and support again with the updated information and haven’t heard back, 9 business days later. The hotel was nice, but because of this absolute snafu I can’t really look back on my stay fondly.
Stayed 1 night in May 2024