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The Westin Pasadena

4.0 star property

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Photo gallery for The Westin Pasadena

Outdoor pool
Courtyard
Banquet hall
Lobby
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
191 N Los Robles Ave, Pasadena, CA, 91101
  • Pasadena Convention Center
    ‪8 min walk‬
  • California Institute of Technology
    ‪18 min walk‬
  • Rose Bowl Stadium
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(158 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(66 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(75 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed with Sofa bed

  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

Classic Room, 1 King Bed (Hearing Accessible) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Courtyard by Marriott Pasadena/Old Town

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (676)
$220 nightly
The price is $220 total
includes taxes & fees
Courtyard by Marriott Pasadena/Old Town

About this property

The Westin Pasadena

4-star hotel in Playhouse Village
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin Pasadena offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Westin Pasadena features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

The Westin Pasadena is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Ventanas - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Living Room Lobby - Onsite bar.
The Store - This café serves light fare only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 11.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 28 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Living Room Lobby
  • The Store
  • Ventanas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 23 2025 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Fee for in-room wired internet: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 28 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pasadena Westin
Westin Hotel Pasadena
Westin Pasadena
Westin Pasadena Hotel
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
The Westin Pasadena Pasadena
The Westin Pasadena Hotel Pasadena

The Westin Pasadena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 868 out of 1433 reviews
Rating 8 - Good. 247 out of 1433 reviews
Rating 6 - Okay. 144 out of 1433 reviews
Rating 4 - Poor. 101 out of 1433 reviews
Rating 2 - Terrible. 73 out of 1433 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ken

Disliked: Cleanliness, amenities, property conditions & facilities
These are the deficiencies: 1. There was a blood stain on the bed sheet, clearly visible. 2. The glasses in the restaurant/bar did not appear to have been washed. 3. Most hotels have vending machines on the floors that dispense soft drinks and bottled water. I was told at the front desk, that if I wanted water, go to the restaurant/bar. It’s a great location, but I will not stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Renee, La Quinta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, location, and staff are very good. The price of parking is a bit steep but comes with the territory. My one critique is that in the past when I've stayed there the coffee in the lobby was good quality and free. Now the coffee (still good) is not free which seems to me that the hotel is trying to squeeze every cent it can from the customer. As it is the customer is paying high rates for the hotel, parking, and taxes - is it to much to ask to give a little back Westin? I guess so...
Stayed 1 night in Apr 2025

6/10 Okay

Derek

Stayed 5 nights in Apr 2025

10/10 Excellent

Emiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch!

I had emergency kidney surgery and needed a place to stay to recuperate after hospital discharge as we’ve been displaced by the Eaton Fire. We chose the Westin and are so glad that we did. Our room was clean, comfortable, and their staff was extremely helpful, professional, polite, and compassionate. They have a wheelchair and made sure it was available to me. Everyone at the Westin was great. A lot of hotels let their standards slip post-Covid, but the Westin has not! They have exceptionally high standards and remain so. Thank you to the Westin for making my post-surgery stay as comfortable as it was.
Stayed 4 nights in Apr 2025

6/10 Okay

Hans

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel and the rooms are showing its age. It's overdue for a refresh. The location is very good though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to relax while staying at hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Jazmin

Stayed 1 night in Apr 2025

2/10 Terrible

Jessie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, we had reserved a king bed. I was giving a room with two double beds. Their excuse was because I booked third-party and they had to give my room to somebody else which is completely unacceptable.. then staff proceeds to give me a $30 breakfast voucher. Like that’s going to solve the room issue. I then go and have dinner at their restaurant the food was absolutely disgusting. Not what I ordered and their description of their menu is absolutely absurd.. the next day I had to check out do not waste your time or your money at the Westin in Pasadena. It is more of a one star rating hotel. Customer Service is atrocious. The restaurant is absolutely disgusting and they don’t give you what you pay for. Sage yourselves the stress of staying at this cheap dirty disgusting place they’re hiding behind the name the Westin, it is trash!
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Staff & service, amenities
Great old fashioned upscale hotel. Nice place, but lacked free breakfast and other amenities that are common at most hotels. Everything “extra” that isn’t “extra” elsewhere was available - for a price.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

westin pasadena

had a great experience at the westin pasadena!
Stayed 1 night in Apr 2025

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Soap dispenser in the shower was empty, no washcloths.
Stayed 2 nights in Apr 2025

10/10 Excellent

VANCE

Stayed 4 nights in Mar 2025

10/10 Excellent

RAYMOND

Stayed 1 night in Apr 2025

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and building. Very comfortable all over and very comfy beds.
Stayed 1 night in Apr 2025

4/10 Poor

Adrianne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

john

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Kori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Easy on the fragrance

We have stayed here many times. I would normally give 5 star. However, this time I cannot but it is only because I have a sensitivity to fragrance. The hotel has a signature frangrance throughout the entire hotel. The smell was way too strong. My eyes were burning and the smell was so overwhelming that I had to sleep with window open. Staff was excellent. Room was clean.
Stayed 1 night in Mar 2025

6/10 Okay

john

Business traveler
Liked: Cleanliness, staff & service
I feel the hotel takes advantage of the guests staying their hotel (prices at restaurant). Exceedes typical hotel prices. $9 for a bagel, $23 for bacaon and eggs, $6 for coffee. There are no other dining options near hotel within walking distance. The "convenience" gift shop was permanently closed. Nice gym though.
Stayed 1 night in Apr 2025

10/10 Excellent

Rhea

Stayed 3 nights in Mar 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jiangtao

Stayed 1 night in Mar 2025