6/10 Okay
Verified traveler
Jan 16, 2025
Liked: Cleanliness, property conditions & facilities
A little bit better than okay.
Be aware that the photos of the rooms make them look much larger than they really are. Our room was sufficient, but hardly as spacious as it was shown on Hotels.com.
Very soft beds—comfy at first, but too mushy to provide spinal support. Linens seemed clean and fresh.
The coffee situation left much to be desired. A keurig-type machine tucked into a cabinet that had to be removed to set up. Scant beverage supplies and it produced very weak coffee. Not drinkable for even a low-level coffee snob like me. Filtered water and ice is supposed to be available from a machine on every floor, but the one our floor was broken. Maybe other floors too, because bottled water was available at the front desk.
Parking for $65 a night? Nope. I parked across the street for $20.
We got a 20% discount card for a single use at the hotel restaurant. Even with 20% off, it was be more expensive than many local options.
Overall, our stay was serviceable. No major complaints. Staff was congenial. But it really felt overpriced for what it was.
I guess you’re paying for the location—right across from Santa Monica pier.
NO reflection on the hotel: Santa Monica may not be the safest place to stroll around after hours. Somebody shot and killed a homeless person just a block away at 1:30 this morning.
Verified traveler
Stayed 3 nights in Jan 2025