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El Encanto All Inclusive Resort at Hacienda Encantada

4.0 star property

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Photo gallery for El Encanto All Inclusive Resort at Hacienda Encantada

3 outdoor pools
Front of property
Couples treatment rooms, hot tub, steam room, body treatments
5 restaurants, breakfast, dinner served; seafood
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • On private beach
  • Breakfast included
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Carr Transpeninsular KM 7.3 Suite A3, Cabo Del Sol, Cabo San Lucas, BCS, 23410
  • Cabo del Sol Golf
    ‪18 min walk‬
  • The Arch
    ‪17 min drive‬
  • Medano Beach
    ‪21 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Suite, 2 Bedrooms, Ocean View

Minibar, in-room safe, desk, iron/ironing board

Premium Suite, 2 Bedrooms, Ocean View

  • 1347 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Suite, Private Pool

Minibar, in-room safe, desk, iron/ironing board

Luxury Suite, Private Pool

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Garden View

Studio, Garden View | Minibar, in-room safe, desk, iron/ironing board

Studio, Garden View

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio, Ocean View

Studio, Ocean View | Minibar, in-room safe, desk, iron/ironing board

Studio, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Ocean View

Premium Suite, 1 Bedroom, Ocean View | Minibar, in-room safe, desk, iron/ironing board

Premium Suite, 1 Bedroom, Ocean View

  • 1100 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

El Encanto All Inclusive Resort at Hacienda Encantada

4-star Cabo San Lucas property close to Cabo del Sol Golf
Catch some rays on El Encanto All Inclusive Resort at Hacienda Encantada's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
El Encanto All Inclusive Resort at Hacienda Encantada offers 72 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cabo San Lucas property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

El Encanto All Inclusive Resort at Hacienda Encantada is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At El Encanto All Inclusive Resort at Hacienda Encantada you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 3 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

El Encanto All Inclusive Resort at Hacienda Encantada is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Los Riscos - Overlooking the ocean, this fine-dining restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
La Trajinera - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Las Marías - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast only. Open daily.
Barolo - This fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
El Edén - This theme restaurant specializes in local and international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • 3 poolside bars
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Barolo
  • El Edén
  • La Trajinera
  • Las Marías
  • Los Riscos

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Optional golf privileges
  • Playground
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 452 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (maximum occupancy 6)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

El Encanto All Inclusive Resort Hacienda Encantada
El Encanto All Inclusive Hacienda Encantada Cabo San Lucas
El Encanto All Inclusive Hacienda Encantada
Encanto Inclusive Hacienda En

El Encanto All Inclusive Resort at Hacienda Encantada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1006 reviews
Rating 8 - Good. 184 out of 1006 reviews
Rating 6 - Okay. 100 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carmella E

Traveled with partner
The property is very beautiful, we thoroughly enjoyed ourselves. Food/Restaurants were plentiful, views were spectacular, room was comfortable, shuttle to sister property in town was convenient. Here are a few things to be aware of: while the property is oceanfront it is not beach front. You can walk down to touch the ocean, but it is rocky/not swimmable. You can gain beach access via the sister property at a public beach a 10 minute walk from that hotel. The property is built into the side of a hill, so there’s a lot of elevation changes throughout and you get to walk a lot to get from place to place. We didn’t mind that, but if walking isn’t your thing there’s a shuttle you can call for. If you have the all inclusive plan you will still get a bill at the end of each meal presumably so you may leave a tip. While I’ve not encountered this before at an all inclusive, that was ok. What wasn’t ok was the super long summary of all these dozens of tip charges at check out. There were some daily charges which when we questioned them turned out to be optional, but you had to notice them & bring it up to be deleted. I also noticed 2 restaurant charges which they could not show backup documentation so they were deleted. All in all, I’d recommend a stay here.
Stayed 7 nights in Jul 2024

10/10 Excellent

Lorenzo, Jenkintown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome the all inclusive was great and the food options were phenomenal. A
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jaqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during our stay. Great food options, room was clean and we had a beautiful ocean view. We called a few times about the jets in our private pool not working and no one ever showed up. That would be my only complaint.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Sep 2024

10/10 Excellent

Tyren

Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy Ann, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very friendly drinks and food. Excellent. The beds were not the greatest. Neither were the pillows other than that everything was great.
Stayed 7 nights in Nov 2024

10/10 Excellent

craig k

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort all around
Stayed 4 nights in Nov 2024

6/10 Okay

Lu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third vacation in Cabo/Cancun, and we've stayed at different resorts each time. Unfortunately, I would rank this resort the lowest among them. I lost my swimsuit and eyeliner in our room. My husband called the front desk, and they said they would look into it and call back, but no one ever did. When my husband went to the front desk to follow up, we were told to check the lost and found. I found this frustrating because I lost them in my room, not by the pool! We also complained about the noise from the air conditioning units; the thermostats in both my room and my mom’s room were not working properly. They promised to send someone to address the issue, but no one ever came. My mom and husband struggled to fall asleep for several nights due to the noise. Additionally, our keys stopped working every 24 hours. Again, we were told someone would come to help, but we waited in our room, and no one showed up. I felt the service standards here were the lowest among all the all-inclusive resorts we've visited. There wasn’t much to do at night, either—no shows or sports bars. Also, we received a constant stream of bills each time we ordered something from the pool bars, which was different from our experiences at other resorts. The staff explained that this was for them to receive tips. On a positive note, the food in the restaurants was good. However, there is definitely a lot of room for improvement overall.
Stayed 5 nights in Nov 2024

10/10 Excellent

chun hwan

Father enjoyed it especially pickleball
Stayed 5 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place loved the premium package!!!!
Stayed 4 nights in Nov 2024

4/10 Poor

Athar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Servers and service is SLOW AS HELL. I was at the resort for four days with my family of four. It’s a beautiful resort with great amenities and amazing restaurants. The only thing that got to me Was that anytime you ordered anything it was like watching tar drip. The service cannot be this slow unless you designed it this slow. Whoever mastered the plan so that “ALL INCLUSIVE” failed successfully to make sure that people never come back and made it I should not take two hours. If it’s an empty restaurant for service. I will ask one thing smile for God sakes.

10/10 Excellent

James, Minot

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice but room cleanness left a bit to be desired!
Stayed 7 nights in Nov 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Karla was absolutely fantastic. The drivers and servers at all the restaurants we had lunch and dinner were amazing as well. We were so pleased with our stay, that we will be returning with our young adults next year.
Stayed 5 nights in Nov 2024

4/10 Poor

Panagiota

Liked: Cleanliness
Disliked: Staff & service
I would not stay here again under any circumstances. This isn’t an all-inclusive resort but you can buy an all-inclusive package and have to sign a bill with your room number every hours. The front desk staff are aggressive about upselling the “premium package” and were rude when we declined. We were not offered a room upgrade even though the resort was half empty and the front desk initially sent us to a room where a wall was being repaired and didn’t apologize for making us drag our luggage around. Pool staff were friendly, but the entire place was dead quiet by 8pm with no activities, gathering place, or live music. Spend your money elsewhere.
Stayed 7 nights in Aug 2024

10/10 Excellent

Chad Alan, Park City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful. All of the dining options are delicious. Very clean all staff is attentive. Juan at the patio beach bar was awesome. Took care of us every day. Would Highly recommend.
Stayed 7 nights in Oct 2024

10/10 Excellent

Peter michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kyle James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all incredibly nice, helpful and friendly. From the reception, concierge, restaurant staff, even the housekeepers were always so friendly. The food and drinks were all amazing. They offer golf carts to shuttle you around the property, as it is a big resort. We used this to get us to some of the restaurants. We did not expect the humidity to be so intense, and most of the restaurants are outdoors. So, I would highly recommend taking bug repellent spray as the mosquitos are no joke.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room were breathtaking! The room was nice, clean and big! The staff at all the bars and restaurants and housekeeping were Incredible!! The best we have had in a long time! The only negative was the Timeshare presentation we got roped into and it was absolutely horrible, and they would not let you leave. What was supposed to be 90 minutes took over 3 hours. As long as you don't schedule an appointment with those folks selling the timeshares, it would be an excellent stay!
Stayed 4 nights in Oct 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrei, San Mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of food options, exceptional service, great location. Will stay there again, no problem.
Stayed 4 nights in Oct 2024

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has amazing restaurants and food. The staff is so helpful and the views are unbeatable.
Stayed 5 nights in Oct 2024

4/10 Poor

Maribel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
STAY ELSEWHERE. Beautiful property. Service sucked from day one. We are patient and don't typically complain. Finally on the second to last day we had to let them know what was happening and you know what they said?? that we were getting bad service because we had booked through Expedia. What?! I have never had that happened ever. We asked a couple more guests and they too agreed service was bad. I'm talking over 1 hour wait for food, luggage to wrong rooms, delayed pick ups. If you can afford to, stay elsewhere. Won't be coming back.
Stayed 3 nights in Oct 2024

6/10 Okay

Paris

Stayed 4 nights in Jul 2024