Step outside to unwind on the sand beach. At Esperanza, Auberge Resorts Collection you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Limited complimentary onsite parking is available on a first-come, first-served basis.
Esperanza, Auberge Resorts Collection has designated areas for smoking.
Esperanza, Auberge Resorts Collection offers 92 accommodations with DVD players and free minibar items. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature premium bedding. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking , Free valet parking , Parking (limited spaces)
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Esperanza, Auberge Resorts Collection has 6 restaurants on site.
24-hour room service is available.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including thalassotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
A private beach and 2 outdoor tennis courts are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.
Children under 11 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at 3 AM
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Staffed front desk
Smoke detector
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 0
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 11
Debit cards
Gap period enforced between guest stays - 24 hours
Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Esperanza, Auberge Resorts Collection is listed in the 2021 Travel + Leisure 500.