10/10 Excellent
MARSELA
Traveled with partner
May 1, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay at the Grand Velas Hotel was nothing short of extraordinary.
The moment I arrived, I was greeted by the friendly and attentive staff, who ensured a smooth check-in process. The grandeur of the hotel's lobby instantly set the tone for the luxurious experience that awaited me.
The room as always was immaculate and tastefully decorated, with a breathtaking view of the ocean. Every detail, from the plush bedding to the premium amenities, spoke of high quality. The daily housekeeping and turned down service was impeccable, maintaining the room's pristine condition throughout my stay.
Dining at the Grand Velas was an unforgettable culinary journey. Each restaurant offered a unique menu with dishes that catered to diverse tastes, showcasing both local flavors and international cuisine. The service at the pool was consistently attentive and knowledgeable, enhancing the overall experience.
The hotel's facilities were equally impressive. The spa provided a serene escape, offering an array of treatments that left me feeling rejuvenated and relaxed. The pool area was beautifully maintained, providing a perfect spot to unwind under the sun.
Throughout my stay, the staff went above and beyond to ensure my comfort and satisfaction. Their attention to detail and willingness to assist with any request made the experience truly exceptional.
Antonio our concierge was amazing ! I look forward to returning and would highly recommend this hotel to anyone
MARSELA
Stayed 3 nights in Apr 2025