Krystal Grand Los Cabos - All inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
In-room safe, desk, soundproofing, iron/ironing board
3 outdoor pools, pool umbrellas
Food and drink
Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪4 min walk‬
  • Palmilla Beach
    ‪15 min walk‬
  • Plaza Mega Comercial Mexicana
    ‪19 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Palmilla Garden View Double

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Junior Suite Ocean Front King

  • 498 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Palmilla Garden View King

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Ocean Front Double

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Junior Suite Swimout Garden View King

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Krystal Deal of the Day

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite Palmilla Ocean view King

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Suite Palmilla Ocean view Double

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite Ocean View King

  • 498 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.03 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 549 out of 1863 reviews" "
Rating 8 - Good. 390 out of 1863 reviews" "
Rating 6 - Okay. 352 out of 1863 reviews" "
Rating 4 - Poor. 257 out of 1863 reviews" "
Rating 2 - Terrible. 315 out of 1863 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Brittani

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good stay!
Stayed 6 nights in Sep 2024

10/10 Excellent

Tawon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie Yamilett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our 1 year anniversary here at Krystal. The staff is fantastic they upgraded our room from the start. The general manager Josafat has been great to work with. He was able to get us a few of the exclusive wine bottles for our anniversary, and he also arranged for car pick up to go to the casino in San Lucas. We spent most of our time at the adult only pool and the bartender Pedro and server Julian was great!!! Would definitely recommend this place to anyone looking to have a chill vacation. It’s quiet but that is what we were looking for and it was not too crowded so the bartenders were always quick making drinks.
Stayed 3 nights in Oct 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia la pasó de maravilla! Todo fue perfecto muchas gracias
Stayed 5 nights in Sep 2024

8/10 Good

Juan Martin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are only 4 people that made our stay feel great. Those individuals were the following: >Rodrigo from the pool area, he was so friendly and always had a drink in my hands before i even ask him.He recommend a few things in the menu and drinks; and he did not disappoint. >Neftaly the DJ was amazing kept us entrained with the music and suggested a few spots and activities in the resort. >Gonzalo from the Rissoto restaurant was amazing great service and amazing attitude he recommended a drink that i will forever remember it was incredible. >Socorro from the Grill was amazing, friendly, great service and amazing attitude. >The only one thing that kept this from being an amazing experience was the Oriental restaurant Ayami. In reality it was one server his name was Jesus. We went there 2 times and both times he has a bad attitude, was rushing is trough our order, got our orders mixed up, forgot one of our dishes, and lastly he for got to fill our cups and bring one of our dishes. We waited for an order of sushi for 15-20 min and never got it so we left.
Stayed 7 nights in Sep 2024

10/10 Excellent

maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had a great time there. Everyone was so nice. Rooms are clean and food is great!
Stayed 1 night in Oct 2024

8/10 Good

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort staff were very welcoming and friendly. Treated you kindly right from reception. Place wasn't too busy so was easy to get into all the restaurants. Everyone was very helpfull. I even lost my phone in an uber, and all were willing to help. Nicole, with Expedia services was always available for any issues. Mario, the resort concierge went out of his way to accommodate my phone retrieval. I can't thank him enough. He was excellent about keeping me updated. Overall, a truly magical experience at the Krystal Grand.
Stayed 6 nights in Sep 2024

8/10 Good

Lorenzo

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Aram

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were great especially the Expedia staff. Nicole was a great help. Helped out greatly. Very happy with her. But the hotel is super sun down hasn’t seen any maintenance in ages. It’s falling apart.
Stayed 3 nights in Sep 2024

10/10 Excellent

Oyuki

Everything was amazing from the stay to the service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff where efficient and helpful. Special thanks to Nicole Expedia representative
Stayed 1 night in Sep 2024

10/10 Excellent

cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish hotel would pick up the trash the push out onto the beach.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para pasar los días confprtasin sin salir del hote. Si quieres mas cosas que hacer, escoger otro hotel en los cabos.
Stayed 2 nights in Sep 2024

6/10 Okay

Kasey

Stayed 4 nights in Sep 2024

2/10 Terrible

Jailene

Stayed 3 nights in Sep 2024

6/10 Okay

Rochelle

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We traveled last September and while we know a lot had changed with COVID but we were disappointed in the level of service to the rooms, the food otions were scare m, everything felt cafiteria from elementary. It was always cold and everyday it was the samd as the day before. The only food that was good was the hibachi restaurant. Even though we upgraded our room to the plunge pool, the items in the room where always wet and poor ventilation in the room. Nothing to do around the resort, had to travel a ways to engage in activities. Will not be returning.
Stayed 5 nights in Sep 2023

10/10 Excellent

Nora Aretzy

Love it
Stayed 3 nights in Sep 2024

10/10 Excellent

Virginia

It was amazing
Stayed 1 night in Sep 2024

6/10 Okay

nelly

Traveled with family
Liked: Staff & service, amenities
I recently stayed at krystal grand and I cannot express enough how impressed I was with the concierge services provided by Nicole Griego. From the moment we arrived, she went above and beyond to ensure our stay was unforgettable. Nicole was incredibly knowledgeable about the local area and offered fantastic recommendations for dining and activities. She took the time to understand our preferences and tailored suggestions that perfectly matched our interests. What truly set Nicole apart was her genuine care for our experience. She checked in with us regularly to make sure everything was going smoothly and even assisted with moving me to a new room and take care of my complaint. Thanks to Nicole, we felt well taken care of throughout our stay. She truly made our experience special! Thank you, nicole , for your outstanding service!
Stayed 6 nights in Sep 2024

8/10 Good

Khadja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good Stay shower nozzle wouldn’t stay in place but overall good
Stayed 4 nights in Sep 2024

10/10 Excellent

hector

Liked: Cleanliness
Amazing place
Stayed 1 night in Sep 2024

6/10 Okay

Eduardo

Traveled with partner
About the property good, only the Air condition not enough for the room during the day
Stayed 6 nights in Sep 2024

8/10 Good

John Arthur

Traveled with family
Liked: Cleanliness, staff & service
Wife and I had a great time here at the Krystal Grand. Fantastic staff everywhere. Super location. Its a little dated and areas are open to the weather which cuts down on the use of AC. We would of preferred more AC. Staff worked extremely hard during the tropical storm we had on the Friday, a huge shout out to the hard working team members. Met some great folk from the USA, Mexico and BC Canada: Cecille, Victor, Tammy, John, Marie-Anne, Jorge, Nick and Amanda. Julian and Pedro at the swim up bar do an awesome job. Expedia staff on the resort made us feel welcome and special, thanks. Tecate light beer on tap isn't the best - just saying. Ala carte restaurant's use first come first served which worked well, no waiting. House red wine is pretty much gross!! Poor evening entertainment basically because there is no stage however they try with the DJ, karaoke and BBQ's. Disappointed there was no visit from Michael Jackson !! Overall we had a really good time but doubt we'd go back. BTW the Captain that runs the breakfast dining room is fantastic, all business, professional, runs a tight ship and smiles occasionally.....SIR YES SIR.
Stayed 7 nights in Sep 2024

8/10 Good

Garmai

Traveled with partner
Liked: Staff & service
Stayed 10 nights in Sep 2024