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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Food and drink
Breakfast, lunch, dinner served; international cuisine, ocean views
Altitude Junior Suite Ocean Front King | 1 bedroom, in-room safe, desk, soundproofing
View from room

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪3 min walk‬
  • Palmilla Beach
    ‪14 min walk‬
  • Club Campestre Golf Course
    ‪19 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front King

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

1 bedroom, in-room safe, desk, soundproofing

Deluxe Palmilla Garden View King

7.2 out of 10
Good
(5 reviews)
  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(6 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite Swimout Garden View King

7.6 out of 10
Good
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

Deluxe King at BelAir SunClub | 1 bedroom, in-room safe, desk, soundproofing

Deluxe King at BelAir SunClub

8.0 out of 10
Very good
(27 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

1 bedroom, in-room safe, desk, soundproofing

Krystal Deal of the Day

7.6 out of 10
Good
(48 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • 533.7 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

7.8 out of 10
Good
(85 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.26 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 756 out of 2101 reviews
Rating 8 - Good. 442 out of 2101 reviews
Rating 6 - Okay. 363 out of 2101 reviews
Rating 4 - Poor. 245 out of 2101 reviews
Rating 2 - Terrible. 295 out of 2101 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rodrigo was the most amazing part of this stay. He worked remarkably hard the entire time week. Food was really good just wish there was a sidewalk not just a shoulder on the highway to walk on when leaving the resort.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeylyn Lizelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff all over the resort. Gabriel from Expedia was amazing, kind, and very helpful. The proximity to the beach was perfect for a relaxing time. Clean rooms and great to have the adult only area of the resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Isabel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, welcoming and accommodating!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ana

Stayed 1 night in Apr 2025

10/10 Excellent

Simarjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

wesam

Liked: Cleanliness, staff & service, property conditions & facilities
service was great
Stayed 3 nights in Apr 2025

10/10 Excellent

Aspen

Stayed 4 nights in Apr 2025

10/10 Excellent

David Edward Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a Butler was awesome never experienced this. Adrian in the Altitude tower was very hands on for any all concerns! Very nice adult pool, Sports bar & Altitude lounge. Good drinks! The food could have been better. Thats why we gave four stars. Will return!
Stayed 5 nights in Apr 2025

10/10 Excellent

jennifer Maria Madrigal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for vacations!
Stayed 5 nights in Apr 2025

2/10 Terrible

Roland I

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I liked the room size I did not like the food offered it was horrible we did an upgrade to ocean view and we were charged more than their website would charge for the same room
Stayed 4 nights in Apr 2025

6/10 Okay

Muninder

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service was extremely terrible and slow and not helpful. Property was beautiful. Gabriel from Expedia was great and Angel the server if he was on was very quick.
Stayed 4 nights in Apr 2025

10/10 Excellent

Trevor

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Krystal Grand Los Cabos was perfect for my family (kids 4 & 10). The pools, food and staff were up to expectations. Gabriel Avila at Expedia Concierge was very helpful with all our needs during our stay. We will be coming back soon!
Stayed 7 nights in Apr 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided excellent service. Very friendly and accommodating, also highly responsive. Suggestions for improvement - the restaurants were "okay". Waitstaff service definitely needs some improvement or coaching. We were very disappointed there were no lounge chairs on the beach as depicted in the photos online. This could be a truly top-notch resort if they up their game a bit. As is, it was nice, great location, loved the adults only pool, and poolside waiters and bar tenders were great! My room was also kept very nice by the housekeeping staff. The rooftop bar needs more ambience and should be open to more guests. It always felt lonely up there!
Stayed 5 nights in Mar 2025

8/10 Good

Brooke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great activities to keep the kids entertained!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Krystal Grand is an above and beyond experience, whether you've travelled to Cabo before or not, you will be amazed at everything this slice of paradise has to offer Firstly, this resort is top tier in everyway. The atmosphere, the scenery, the food and drink, it sweeps every category you could throw at it. You will not be disappointed Second, the staff are the most joyful and helpful group of people you will ever meet. They truly make you stay feel stress free for the entire time. Whether you're dining at the restaurants, relaxing by the pool, or are in need of any assistance, they will make every part of your stay feel perfect.
Stayed 7 nights in Apr 2025

2/10 Terrible

Satendra

Traveled with group
Disliked: Amenities, property conditions & facilities
Outdated. Dirty and needs lots of maintenance. Staff friendly but poor servi e. Buffett not stocked and food repetitive for dinner and not very good.
Stayed 4 nights in Mar 2025

6/10 Okay

Karen

Disliked: Property conditions & facilities
We booked 2 rooms, when we arrived one room was ready, the other room had bugs of some kind in the bed, we took them to the front desk and they did change rooms for us, the cleaning staff were very good They never had salt and pepper and service in the restaurant wasn’t that great The pool staff was awesome
Stayed 7 nights in Mar 2025

6/10 Okay

Robert Douglas

Liked: Staff & service
We had so many problems; I can’t even remember them all. I feel the website should be more “specific” about the rooms and location of BelAir rooms. Food in the Grill was not good! Gabriel will bring this Resort to the standard it deserves. He is exceptional as well as many of the staff!
Stayed 6 nights in Apr 2025

6/10 Okay

Evelyn R

Traveled with partner
Check in was easy and front desk were polite and accommodating, Did not like having to get up at 6am to play towel game at the pool, if not seats were gone by 6:30 am. Adult pool was not heated, was so cold the1st the 4 days we could not even get in. By 5th day the sun heated it up enough to get in. Restaurants: Italian restaurant was ok, Japanese restaurant was our favourite, Breakfast at buffet was ok because the made fresh cooked Omletes. Dinner at buffet was served in warming trays and was luke warm....No fresh Salsa to be had at buffet. Would be nice if the buffet had fresh cooking stations. Dinner at The grill was cold & Mexican Restaurant was terrible..... Rooms were OK, we had a nice view, shower was always hot but no washcloths were ever provided. Drinks were Ok, but often ran out of Bacardi white. No blended drinks in Lobby bar.
Stayed 7 nights in Apr 2025

6/10 Okay

Renise

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great room (Altitude with private pool). Food was cold at most places. Hit or miss on staff friendliness.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul Eugene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel Avila, our Expedia concierge, was absolutely amazing! He was a pleasure to work with, extremely knowledgeable and helpful. He needs a promotion ASAP!
Stayed 4 nights in Apr 2025