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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Food and drink
3 outdoor pools, pool umbrellas
Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board
On the beach

Reviews

7.0 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪3 min walk‬
  • Palmilla Beach
    ‪14 min walk‬
  • Club Campestre Golf Course
    ‪19 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Ocean Front King

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Palmilla Garden View King

  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Ocean Front Double

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Swimout Garden View King

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

Deluxe King at BelAir SunClub | In-room safe, desk, soundproofing, iron/ironing board

Deluxe King at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

In-room safe, desk, soundproofing, iron/ironing board

Krystal Deal of the Day

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double | In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.06 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 639 out of 1949 reviews
Rating 8 - Good. 413 out of 1949 reviews
Rating 6 - Okay. 350 out of 1949 reviews
Rating 4 - Poor. 248 out of 1949 reviews
Rating 2 - Terrible. 299 out of 1949 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Dallas

Stayed 1 night in Feb 2025

8/10 Good

Linda, shakopee

Traveled with family
Liked: Staff & service
Perfect for a weekend getaway with extended family and children. Staff was really accommodating and friendly. No complaints.
Stayed 2 nights in Jan 2025

8/10 Good

Nirmal Singh, Burnaby

Liked: Cleanliness, staff & service
Property is very convenient and not too big, which we really enjoyed. The restaurants offer a good variety and they’re not crowded. The guest were very friendly and we really enjoyed our time interacting with different people from different parts of Canada and the US. We booked through Expedia and we must highly recommend Gabriel. He was wonderful in assisting us from the day we arrived and tell checkout. Helped us with excursions as well as Overall assistance.. Highly recommend reaching out to your Expedia concierge.
Stayed 7 nights in Feb 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and lots to do for the adults. Not sure I would bring a young family to this resort.
Stayed 4 nights in Jan 2025

10/10 Excellent

TaKyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

jason, Sulphur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area. Nice view from the hotel
Stayed 5 nights in Feb 2025

6/10 Okay

Faye

Traveled with partner
Liked: Staff & service, property conditions & facilities
Explanation of where to go for our food? What are all-inclusive included? Areas that were extra that we got because we were Expedia clients communication was not good. Our room was not clean. The food was very much below standard.
Stayed 2 nights in Feb 2025

8/10 Good

Aramis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Costumer service was great, Alberto was great with helping us get setup with excursions and tour of the property!
Stayed 3 nights in Feb 2025

4/10 Poor

Kathy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The adult pool was very nice.
Stayed 5 nights in Feb 2025

6/10 Okay

Chellan

Liked: Cleanliness
Stayed 7 nights in Feb 2025

6/10 Okay

Dr. Silvana, philadelphia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Zachary Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 5 nights in Feb 2025

2/10 Terrible

Sean

Stayed 3 nights in Feb 2025

6/10 Okay

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent property. Communication regarding options in the resort are poor. Found out last day from another guest that we had a butler assigned. Food was average. Less appealing options than other all inclusive we have been to.
Stayed 5 nights in Feb 2025

8/10 Good

Jeffrey C

Traveled with family
Liked: Cleanliness, room comfort

Decent stay

It felt understaffed, maybe 3 bartenders that can actual make proper drinks. Shout out to Hugo by far the best bartender and Rodrigo the pool side server. He went above and beyond. Gabriel and Angie were very good conceirges. Recommend getting the altitude upgrade.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. I would definitely come again.
Stayed 2 nights in Feb 2025

6/10 Okay

Deborah

Liked: Staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Very beautiful staff is an amazing they work so hard to make you feel like home anything u need they help you out. We came the weekend of a Super Bowl. They organized downstairs a room w big tv food and drinks and sweet table so you can watch and eat. Amazing. Good job guys.
Stayed 7 nights in Feb 2025

2/10 Terrible

ameen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is the honest experience teuth nothing but the truth about expedia and the krystal grand los cabos ,1, Expedia give me 2 neds room when i am flying with my wife , and expedia wants to seprate sleep different neds ,2, in room , shower door broken water comes out ,and shower head broken spray everywhere like a snake ,no tooth brush beds broken got my back hurt ,very bad , then they fic in a morning again the bed legs making noise and broken , then they move me to other room , shower same peoblem and bed problem and something bed bugs were biting , then 3rd day they move me again , then same shower broken tv broken , then they move me again , and same problems everywhere, then ,one nic emanager came to me on 5th day and move to kig bed finally nice guy , but room wasnt clean plastics found under the bed and out side of balcony , food sometimes lunch left over lets chicken, then they modify and serve in dinner ,mostly every room has may be problem and small things , they cant even keep tooth brush or anything, i had a terrible experience, paid $ 7600,and some not worht it , 7 days 4 room changes and all 4 were had problems , this is truth and nothing but the truth ,, expedia workers are not helpful at all the guy name JOSE ,,not suportive ,or helper , in my entire life i will never ever go to that place or book from expedia
Stayed 7 nights in Feb 2025

6/10 Okay

Marc

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 7 nights in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
It was good
Stayed 2 nights in Feb 2025

6/10 Okay

Zahra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, well maintained
Stayed 6 nights in Feb 2025

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was fine. The Superbowl party was excellent with a great food spread. The breakfast buffet we found to be well below average other than The omelette bar. They seemed to be a staff shortage. Hard to get a cup of coffee let alone a refill. Couldn’t even find a cup to go get my own coffee. The Japanese restaurant was excellent. Good food and service
Stayed 7 nights in Feb 2025

8/10 Good

Diane Leah

Traveled with family and small children
Very nice time. Great staff sorry but the food was a 3 out of 10. Buffet was always cold always the same and shortage of staff
Stayed 7 nights in Feb 2025