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Krystal Grand Los Cabos - All inclusive

4.0 star property

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3 outdoor pools, pool umbrellas
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Food and drink
Suite Palmilla Ocean view King | Free minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; international cuisine, ocean views

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
$415
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Place, Costa Azul Beach
    ‪3 min walk‬
  • Place, El Zalate Beach
    ‪7 min walk‬
  • Place, Palmilla Beach
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe King at BelAir SunClub

Free minibar, in-room safe, desk, soundproofing

Deluxe King at BelAir SunClub

8.2 out of 10
Very good
(29 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | View from room

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

Free minibar, in-room safe, desk, soundproofing

Deluxe Palmilla Garden View King

8.4 out of 10
Very good
(20 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 506 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

7.8 out of 10
Good
(92 reviews)
  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | Free minibar, in-room safe, desk, soundproofing

Junior Suite Swimout Garden View King

7.6 out of 10
Good
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front King

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(7 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

Free minibar, in-room safe, desk, soundproofing

Krystal Deal of the Day

7.8 out of 10
Good
(64 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with free minibar items and safes. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Some rates at Krystal Grand Los Cabos - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This beach property also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Krystal Grand Los Cabos - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Land activities

Kids club

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 933 out of 2306 reviews
Rating 8 - Good. 497 out of 2306 reviews
Rating 6 - Okay. 375 out of 2306 reviews
Rating 4 - Poor. 234 out of 2306 reviews
Rating 2 - Terrible. 267 out of 2306 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Blac

Stayed 1 night in Sep 2025

10/10 Excellent

Annelise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were VERY impressed overall! Yes, the property can use some upgrading/maintenance with small things (ie. tiles in the pool), but overall it was great! The staff here is SO friendly -- probably the most friendly and helpful than any other all inclusive we have stayed at. The food was great, but make sure you upgrade to the Altitue Club. You'll have access to the best restaurant and roof top bar (which is a must for sunset and late night). I would highly recommend staying here and will stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Desiree

Stayed 4 nights in Sep 2025

10/10 Excellent

Yuridia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

4/10 Poor

Eric

Disliked: Staff & service
Stayed 5 nights in Jun 2025

10/10 Excellent

Víctor Hugo Carrillo, Costa Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel has beautiful views and a nice pool
Stayed 3 nights in Sep 2025

8/10 Good

Tasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To say we were nervous to stay here with all the poor reviews was an understatement. We went in with low expectations and were pleasantly surprised. Room was super clean, beds comfy, and pillows ok. Balcony had no patio furnishings. Our room had a table so could bring chairs out but would have been nice to have. Looks like no one but altitude had patio furniture. Pools nice, clean and warm. The chairs are not comfortable, would be good to replace with more cushion. We always took the same spot at the family pool & Same Great waiter, Ulises. It was my friends birthday & he brought her a little cake and entertainment played happy birthday without even asking! He truly went above and beyond & made our trip Amazing!! Had cold coffee at coffee bar. Nice little cafe with pastries, sandwiches and ice cream. We did go to the adult pool when they had foam pool party. People on that side seemed to be having a good time. I would say I was pretty disappointed in entertainment -they never asked to engage in games during the day nor was any part of the entertainment bilingual. Food was always good and Hot! We always ate lunch at the pool. Fish tacos with extra sauce was the best. Mango Tango with tajin & Paloma were our favorite drinks. Overall it was a good trip. Would I go again,no just because I like nightly shows and entertainment. But if you want to relax with good food/drinks/beautiful view-this place is definitely for you!
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the beach view, the staff was awesome. We were concerned with all the flies around the Buffet.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well...3rd time at the Krystal and everything was wonderful as usual! (We arrived during a hurricane and the staff, even though working with a skeleton crew, were very professional and kind)...The restaurants all had wonderful food and the service was exceptional! Some staff members who made my vacation even more special...Leombardo (waiter extraordinaire), Hilda (housekeeper), Yolanda (waitress), Luis (front desk), Luis (bellman), Hector (waiter), Eduardo (bellman), Rosalba (hostess), Robert (concierge) and of course my favorite Concierge...Gabriel!!!! Thank all of you for another fabulous vacation!!!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was clean however there’s an active mole infestation
Stayed 4 nights in Sep 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disfrutamos nuestra estancia, estaba tranquilo y todos muy amables
Stayed 4 nights in Aug 2025

6/10 Okay

mirian

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It didn't meet my expectations. The property needs a lot of maintenance. The pictures are absolutely outdated. The rooms smell musty given I was changed from one room to another room. Both had the same smell. Due to the weather, the dining took place in same spot for a couple days. Bar would be closed. The only beautiful part of this hotel was the pool area. However, your staff should be given medals as it's thanks to their amazing service and willingness to quickly assist that made this place hide the negatives and kept me to stay for the week. Had it not been for them, I would have left the following day. You have an incredible team and one can't only focus on the negatives as they do deserve recognition especially during Mondays earthquake incident for which I was present with my son.
Stayed 6 nights in Sep 2025

10/10 Excellent

Maria Jesusa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Even though we only stayed for a weekend . We had a good time... we preferrred to stay in z small resort for peace and quiet and we had it.. the staffs are welcoming and friendly... we have an easy breezy checkin with Gabrielle.. they gave us a 1 hoyr kate chrck out.. thanks to Julio .. jesus Erik for the service.. highly recommended.. thank you everyone
Stayed 2 nights in Sep 2025

10/10 Excellent

Miguel

Stayed 6 nights in Sep 2025

4/10 Poor

Darlene

Liked: Cleanliness, staff & service
Stayed 10 nights in Aug 2025

10/10 Excellent

khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Beach view. Amazing pool. Good breakfast buffet. Their chilaquiles are to die for.
Stayed 5 nights in Jun 2025

8/10 Good

Markeise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Sep 2025

2/10 Terrible

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Harprit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience but I wish they had more food options for the buffet.
Stayed 5 nights in Aug 2025

6/10 Okay

Javier

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Jessica

Stayed 3 nights in Jun 2025

4/10 Poor

Kousha

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If decent dining is in your wishlist for a all inclusive hotel, you should consider looking for other hotels. The hotel description shows 5 restaurant but only 3 of them are open per day; The buffet restaurant is open for breakfast- lunch and dinner but the other two restaurants are open for dinner only. The bummer is, you have to wait for your food at those restaurants for too long and the portion of the plate they serve you is as equal as kids meal. The buffet restaurant offers very limited meat options and mostly carbs. The staff though were super nice and friendly. Our overall experience with the cleanliness was unsatisfying, specially the outdoor restrooms that were not maintaining regularly. Overall, I don’t recommend this hotel and I believe there are better options around.
Stayed 3 nights in Aug 2025

10/10 Excellent

pamela

Liked: Cleanliness
Stayed 7 nights in Jun 2025

2/10 Terrible

Angela Marisa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Not as advertised. Mold and mildew. Wrote a formal complaint. Did not stay one night. Booked vacation at the Hard Rock Hotel Resort. Krystal refused to refund any portion of my funds. Horrible Horrible place. Deserves 0 stars
Stayed 9 nights in Jul 2025