Krystal Grand Los Cabos - All inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Food and drink
Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Spa

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    4 min walk
  • Palmilla Beach
    15 min walk
  • Plaza Mega Comercial Mexicana
    19 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    20 min drive

Room options

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Palmilla Garden View Double

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Junior Suite Ocean Front King

  • 498 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Palmilla Garden View King

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Ocean Front Double

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Junior Suite Swimout Garden View King

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Krystal Deal of the Day

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite Palmilla Ocean view King

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Suite Palmilla Ocean view Double

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite Ocean View King

  • 498 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.03 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 526 out of 1870 reviews" "
Rating 8 - Good. 388 out of 1870 reviews" "
Rating 6 - Okay. 357 out of 1870 reviews" "
Rating 4 - Poor. 273 out of 1870 reviews" "
Rating 2 - Terrible. 326 out of 1870 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Teymoor

Traveled with family
Disliked: Staff & service
The property was well maintained. However the room 4509 had two broken double bed legs. Staff did not show up for services. We had all the time trouble receiving water bottle, coffee, soap and towels for showering. I complained three times to Expedia representative, and in cases the response was “I have spoken to manager and they will. Take care of it”.
Stayed 6 nights in Aug 2024

6/10 Okay

DIANA, Orlando

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Customer service needs to improve!!
Stayed 3 nights in Aug 2024

8/10 Good

Tatiana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
It is a nice, beachfront hotel. Staff was attentive, food was good. Some parts need to be renewed soon. We went during low season and had to wait for service or at the restaurants so I can imagine it gets really busy during high season. Overall it was a nice stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis Fernando Mejia, Upper Marlboro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is always friendly and welcoming
Stayed 7 nights in Aug 2024

2/10 Terrible

Heather, Gilbert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

miguel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Marc, Freehold

Traveled with partner
Liked: Staff & service
Infinity pool
Stayed 2 nights in Aug 2024

10/10 Excellent

salvatore

Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Aug 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the adult pool .
Stayed 5 nights in Jul 2024

8/10 Good

Stephany

Liked: Cleanliness
Great staff
Stayed 4 nights in Aug 2024

2/10 Terrible

Tong

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was limited and rooms were very outdated. It was just like staying at a motel 6
Stayed 7 nights in Aug 2024

10/10 Excellent

Devan L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, definitely recommend the suites with ocean view.
Stayed 6 nights in Aug 2024

6/10 Okay

ANILA

Disliked: Cleanliness, property conditions & facilities
In general rooms they been not clean very well Shower floor dirty,mirror not perfect clean The bed Under the bed was dirty The skirt was dirty of the bed or how do you say that The fridge was not full when we got the room The buffet was dirty Floor and table and table clothes When servers clean the tables They start with the clean the table and with same clothes they clean the chairs and they put that clothes in there pockets and start the routine with same clothes I saw that with my eyes
Stayed 7 nights in Aug 2024

2/10 Terrible

Jeniffer Njoroge

Disliked: Cleanliness, staff & service, property conditions & facilities
House keeping did not clean the rooms , replace clean towels, or soap and had to call every night to ask for towels, soap, and just basic things like water
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 7 nights in Aug 2024

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a 5 star fancy resort. More of like a Motel 6 Mexican resort. Rooms were alright. We had to change rooms due to our air not working. Buttttttt the men working at the pools getting drink and food orders are incredible workers. Never found an employee without a smile on their face. Always willing to help where you needed it. Buffet had great options. Pepsi products only. It’s not close to anything so you’re paying for taxis everywhere.
Stayed 6 nights in Jul 2024

10/10 Excellent

Margarita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had great shows at no charge. They had a 24/7 snack bar with great grab and go food. What we did not like was that our party of 6 adults 1 child were not able to be seated together at every meal even though there were empty tables. At the buffet & Italian restaurant some of the food was great some was average. We would definitely stay again.
Stayed 4 nights in Apr 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice but the room was close to a road there were insects. Good thing for time share they changed our room. The other room was nice but the air conditioning didn’t work. We called to get it fixed they never came. We were in the third floor but the elevator didn’t work so we had to take the stairs. The server in the restaurant had a bad attitude a when we got our food they never came back. The pool needs to be fixed and daughter cut her knee because a tile from the pool was loose. The server from the pool brought our food but we got very little food.
Stayed 8 nights in Jul 2024

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
This is a smaller resort than I have stayed at prior. It is a local resort so more natives than travelers. Not all but a lot of servers feel entitled to tips of their desire. Pools were great. Food was average for a resort. Housekeeping was excellent. Kid friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing resort
Stayed 3 nights in Jul 2024

10/10 Excellent

Leila

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a great all inclusive property. The resort is beautiful! Many dining options available. Staff were helpful and nice. (There were times I wish they spoke more English or I was better at my Spanish.) In terms of the room, we picked the room that had an outdoor mini pool for me and my husband. It was great because it was so hot in the other pools. So wake up early to claim an umbrella, shade, or chairs. One last thing, our Expedia concierge, Nicole, works at the resort. She was very helpful and supportive to us, checking on us daily, helped with making dining reservations for us and our 4 other friends. Thank you Nicole. We really relaxed in this trip!
Stayed 3 nights in Aug 2024

4/10 Poor

Leon

Traveled with family
Liked: Cleanliness, staff & service
This property has gone downhill over the years. This is my third time here and even from my last visit (1.5 years prior) the stay has lost value. Things that used to be included are now paid (teppanyaki grill) and they’ve decreased their free offerings For example in the Take a Bite cafe they no longer have free soft serve but rather paid gelato. Also they removed their free sandwiches and salads in lieu of only pastries. This presented a conundrum if you get caught between 11 and 12:30 when the restaurant is closed and the only option is to order food poolside starting at 11:30. In the room we were missing hand soap and no more free shampoo and conditioner and lotion. The only option if you forget these items is to buy at the store and they don’t even have lotion. In addition one of the reading lights was out of order which was not a dealbreaker but annoying. Most people may not care about these criticisms but I think the hotel experience is trending in the wrong direction. I definitely will not be returning to this property in the future which is sad because I always thought it offered good value for the price.
Stayed 4 nights in Aug 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Severa

Traveled with family
Liked: Property conditions & facilities
Some of the servers were not friendly enough to perform the job of service they kind of mad or unhappy the first day I ask for more water and they said they said it was a limit kind of confusing because I get all inclusive I did know that I had a limited
Stayed 6 nights in Aug 2024