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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
View from room
Food and drink
Breakfast, lunch, dinner served; international cuisine, ocean views
Suite Palmilla Ocean view King | Free minibar, in-room safe, desk, soundproofing

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
$330
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Place, Costa Azul Beach
    ‪3 min walk‬
  • Place, Palmilla Beach
    ‪14 min walk‬
  • Place, Playa Hotelera
    ‪16 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe King at BelAir SunClub

Free minibar, in-room safe, desk, soundproofing

Deluxe King at BelAir SunClub

8.2 out of 10
Very good
(29 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | View from room

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

Free minibar, in-room safe, desk, soundproofing

Deluxe Palmilla Garden View King

8.2 out of 10
Very good
(14 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 506 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

7.6 out of 10
Good
(89 reviews)
  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | Free minibar, in-room safe, desk, soundproofing

Junior Suite Swimout Garden View King

7.6 out of 10
Good
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front King

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(7 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

Free minibar, in-room safe, desk, soundproofing

Krystal Deal of the Day

7.8 out of 10
Good
(64 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with free minibar items and safes. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Some rates at Krystal Grand Los Cabos - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This beach property also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Krystal Grand Los Cabos - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Land activities

Kids club

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Reviews

Krystal Grand Los Cabos - All inclusive Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 907 out of 2289 reviews
Rating 8 - Good. 493 out of 2289 reviews
Rating 6 - Okay. 380 out of 2289 reviews
Rating 4 - Poor. 239 out of 2289 reviews
Rating 2 - Terrible. 270 out of 2289 reviews

Reviews

2/10 Terrible

Jessica

Stayed 3 nights in Jun 2025

4/10 Poor

Kousha

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If decent dining is in your wishlist for a all inclusive hotel, you should consider looking for other hotels. The hotel description shows 5 restaurant but only 3 of them are open per day; The buffet restaurant is open for breakfast- lunch and dinner but the other two restaurants are open for dinner only. The bummer is, you have to wait for your food at those restaurants for too long and the portion of the plate they serve you is as equal as kids meal. The buffet restaurant offers very limited meat options and mostly carbs. The staff though were super nice and friendly. Our overall experience with the cleanliness was unsatisfying, specially the outdoor restrooms that were not maintaining regularly. Overall, I don’t recommend this hotel and I believe there are better options around.
Stayed 3 nights in Aug 2025

10/10 Excellent

pamela

Liked: Cleanliness
Stayed 7 nights in Jun 2025

2/10 Terrible

Angela Marisa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Not as advertised. Mold and mildew. Wrote a formal complaint. Did not stay one night. Booked vacation at the Hard Rock Hotel Resort. Krystal refused to refund any portion of my funds. Horrible Horrible place. Deserves 0 stars
Stayed 9 nights in Jul 2025

10/10 Excellent

Jasmine, Carney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people were amazing, the bartenders Pedro, Homero, etc, and my amazing hamburgesas lady were amazing!!!
Stayed 5 nights in Aug 2025

6/10 Okay

Jason

Traveled with partner
Liked: Staff & service
The property itself overall looked nice, a few things were kind of colored over per se, we found the staff to be really nice and accommodating for the most part. We didn't like that you couldn't get drinks after 11:00 p.m., and we were hoping for somewhere with some more dance music to dance to. We an upgrade to get away from children in the room next to us, helping for a more adult time, but mostly it all blends together. We were also told with the upgrade you're supposed to have a butler to help us out with stuff but we never heard from him till the second to last day and didn't get any service from him. The buffet was not the best for our tastes so we ate at the resort restaurants mostly. Overall we made some friends that had some good times but it wasn't completely what we expected. Next time we would probably do adult only if we were looking for a couples get away at a different resort with more of a nightlife. Crystal Grand would be great with our family though.
Stayed 5 nights in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with private pool amazing all inclusive, only thing that needs improvement is the food service just bland , also the restaurants weren’t all that the buffet was good depending what you like .
Stayed 2 nights in Aug 2025

6/10 Okay

Aiad

Food was horrible
Stayed 5 nights in Aug 2025

8/10 Good

Maria

Buffet very limited and small
Stayed 4 nights in Aug 2025

6/10 Okay

Pa Yeng

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I stayed at this resort with my partner on 8/13/2025 to 8/17/2025. Upon entering, we were checked in by the Expedia concierge, Omar, who was very friendly and personable. We only saw him once during check in and no other time the rest of our stay, but despite that, he was still able to book us reservations at the habachi restaurant, and give us additional info on excursions. I appreciated his help. The rooms aren’t the newest and I can tell they weren’t maintained properly and thoroughly. I came with a party of 6 other people, and in one of their rooms, the bathroom sink did not drain so they had to brush their teeth in the shower. In that same room, the shower door did not close and kept swinging open no matter how many times you kick it closed, so all the water would splash on the floor. Their floor in the common area of one of the rooms was also very dusty (dirt and debris was getting stuck under our feet) so they had to call house keeping to come sweep and mop, which they did pretty fast which was great. One of the couples that joined us had another family knocking on their door because apparently the resort double booked that room. The family ended up getting a separate room and my friend and her partner were compensated with reservations at one of the restaurants at the resort, The Grill, which she told me was delicious (unfortunately I did not get a chance to dine here). My room in particular was pretty okay. Some molding on the patio doors, no patio seats or tables
Stayed 4 nights in Aug 2025

8/10 Good

Robyn LaNell

Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 3 nights in Aug 2025

10/10 Excellent

Juwan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful. The staff were very nice and helpful. I did not have a single complaint about my stay.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 4 nights in May 2025

10/10 Excellent

Kaiser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 8 nights in Aug 2025

10/10 Excellent

Dev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drink ok, Love the food.
Stayed 2 nights in Aug 2025

4/10 Poor

BEATRIZ

Disliked: Cleanliness, staff & service, property conditions & facilities
This place needs remodeling. Stiff towels, hallways dirty. Restroom smells bad and sink water does too. Ac was not working good. Room hand a smell. Gabriel gave us an upgrade but we still had some issues.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun nice staff
Stayed 4 nights in Aug 2025

8/10 Good

Carin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property are absolutely wonderful. Very kind and welcoming. The property is beautiful and well kept. The rooms are clean and comfortable. The only criticism would be around the food which left something to be desired.
Stayed 5 nights in Aug 2025

8/10 Good

Daria

Stayed 5 nights in Jul 2025

6/10 Okay

Destiny

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

Mured S, Corte Madera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel is wonderful
Stayed 4 nights in Aug 2025

6/10 Okay

Milad

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2025

2/10 Terrible

jose

Stayed 2 nights in Aug 2025

6/10 Okay

Lucen

Traveled with partner
Disliked: Staff & service, amenities
They don’t have a good customer service
Stayed 4 nights in Aug 2025