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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Food and drink
In-room safe, desk, soundproofing, iron/ironing board
3 outdoor pools, pool umbrellas
Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪4 min walk‬
  • Palmilla Beach
    ‪15 min walk‬
  • Club Campestre Golf Course
    ‪4 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

View from room

Altitude Junior Suite Ocean Front King

  • 498 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Palmilla Garden View King

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

View from room

Altitude Junior Suite Ocean Front Double

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Swimout Garden View King

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

In-room safe, desk, soundproofing, iron/ironing board

Krystal Deal of the Day

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

  • 498 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 593 out of 1919 reviews
Rating 8 - Good. 412 out of 1919 reviews
Rating 6 - Okay. 357 out of 1919 reviews
Rating 4 - Poor. 250 out of 1919 reviews
Rating 2 - Terrible. 307 out of 1919 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Marshawn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on this hotel really sold me. However it’s not what you get in person. The communication of things happening around the property is terrible. Once it got dark there wasn’t much happening. The buffet literally had the same thing every single day. The kids pool area is in such a bad spot that it get no sun and the water is freezing. We got put in a room that had a broken patio chair and it took several calls before someone came to fix it. Actually most things took several calls outside of room service. Also this is by the water that you should swim in although people do the waves at this end are very dangerous and it doesn’t say that anywhere on this resort page.

2/10 Terrible

aya

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid Kristal Grand in Cabo – Complete Disaster Staying at the Kristal Grand in Cabo was one of the worst decisions I’ve ever made. The rooms were absolutely filthy and nothing like the photos online. Stains on the bedding, hair in the bathroom, and a musty odor made the experience unbearable. It was clear housekeeping barely put in any effort despite our repeated complaints. The food was even worse—completely inedible. The buffet consisted of stale, lukewarm options that looked like they’d been sitting out for hours. The à la carte restaurants weren’t any better, serving undercooked meat and tasteless dishes. We had to eat off-site just to avoid getting sick. The staff at this resort were some of the most dishonest I’ve ever dealt with. They made promises they never kept—everything from room upgrades to restaurant reservations was just empty words. Their attitude toward guests showed a complete lack of care. The worst part? The positive reviews on Expedia are misleading at best and likely fake. There’s no way anyone who stayed here could genuinely think this place deserves more than one star. Save yourself the disappointment and frustration—do not book at the Kristal Grand. It’s a complete scam and not worth a single penny. Spend your hard-earned money somewhere else.

10/10 Excellent

Steven Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was curtious and nice. Expedia crew was always checking in with us to make sure we were comfortable.
Stayed 7 nights in Dec 2024

10/10 Excellent

gagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with supportive staff, special thanks to Gabriel Avila who was outstanding in hospitality.
Stayed 5 nights in Dec 2024

8/10 Good

Craig

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay only complaint on cabo is the busy hiway is a little noisy
Stayed 6 nights in Dec 2024

8/10 Good

Bev, Binscarth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, lovely people. My only complaint is all the little plastic bottles of shampoo and conditioner. Also could use hooks on back of bathroom door. Was a great place to stay, I felt safe and comfy. Food was mostly great, excellent greens and veggies, lots of variety. Woukd stay here again.
Stayed 18 nights in Dec 2024

4/10 Poor

Jennifer

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this hotel. The quality of the food was poor and the restaurant was so dirty we actually decided to not eat on site. The rooms smelled musty & the pullout sofa was filthy. The public washrooms were disgusting and not maintained throughout the day. The music and the noise around the pool was unbearably loud and obnoxious. 4 out of 8 of us in our group got sick. There are also bet limited chairs around the pool and the beach towels are threadbare and dirty Despite this supposedly being an all inclusive resort we were told every day they ran out of supplies to make mimosas and sangria when we tried to order them. Overall, it was a huge let down. We definitely will not be returning.
Stayed 4 nights in Dec 2024

4/10 Poor

Justin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend this property. The pictures do not show the real ware and tear of the property. They need to do a complete makeover, new linens, towels. The chairs and couches were dirty, mold around the sink and the slider doors are rusted and don’t lock.

4/10 Poor

mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad food . run down hotel. expensive for what is a 3 star hotel. pools heated that was good.no attention to any details.
Stayed 1 night in Dec 2024

2/10 Terrible

Guiorl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kiarra Loisse

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property
Stayed 6 nights in Sep 2024

10/10 Excellent

Joshua Brennan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for our daughter’s fifth birthday and had a wonderful time. The property itself is very nice! Most of the workers are very helpful. My only dislike is the quality of the food and the lack of accommodations regarding the food. The food was subpar and lacked flavor. Otherwise, the property is safe and clean. The facilities were well kept. Our daughter enjoyed the kids club and the kids waterpark. Our room was bug free and spacious. The beach was nice as well, ocean front property. The Vet team was awesome and was no additional charge. I would recommend this hotel for families, we went during low season, so it was very quiet and not that many people. Despite the food, we are hoping to be back someday!
Stayed 3 nights in Dec 2024

8/10 Good

Yana

Traveled with partner
Liked: Amenities
Property clean and nice as for the exterior. The interior rooms mainly shower spaces could use some cleaning and servings for dinners pretty small and waiters don’t really check in for refills or if there’s anything else needed which can be nice in some settings to not be bothered but overall great place
Stayed 4 nights in Dec 2024

10/10 Excellent

Natalie

Stayed 7 nights in Nov 2024

10/10 Excellent

Nazima, WInnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia representative at the property was outstanding. The restaurant food was absolutely amazing—we enjoyed it so much that after indulging for seven days, I felt inspired to hit the gym as soon as I got back! The staff across the board, from housekeeping and serving to the front desk, were incredibly friendly and accommodating, making our stay truly enjoyable.
Stayed 7 nights in Nov 2024

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
The expedia counter really looked after all issues if we had any, the guy I think his name was Gabrial was very kind and humble always welcome to help,sure made a difference on that desk, lots of people appreciate his helping hand.
Stayed 10 nights in Dec 2024

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very well kept beautiful, staff very pleasant and very willing to help. Room was attended to every day very relaxing great stay!
Stayed 14 nights in Nov 2024

8/10 Good

Joseph James, Burnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean-view room that was spacious enough for the two of us. It was clean and the internet wifi connwction was reliable throughout the resort. The concierge, Gabriel, was very informative about the region, and helped us with a late checkout while we waited to depart. Julia (?), the activity coordinator was energetic and made volleyball fun. Enjoyed all the activities and various restaurants. I don’t know why people would complain about this place. We had a great time and would definitely go back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Allison Jade

Stayed 7 nights in Nov 2024

8/10 Good

jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought everything was good
Stayed 7 nights in Dec 2024

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

10/10 Excellent

MARC PHILLIP

Stayed 3 nights in Nov 2024

6/10 Okay

Asia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility but the food quality was marginal especially in the buffet.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Had an amazing staying. With great service.
Stayed 3 nights in Dec 2024