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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Altitude Junior Suite Ocean Front King | 1 bedroom, in-room safe, desk, soundproofing
View from room
Food and drink
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪3 min walk‬
  • Palmilla Beach
    ‪14 min walk‬
  • Club Campestre Golf Course
    ‪19 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(47 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front King

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

1 bedroom, in-room safe, desk, soundproofing

Deluxe Palmilla Garden View King

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(6 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite Swimout Garden View King

7.6 out of 10
Good
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

Deluxe King at BelAir SunClub | 1 bedroom, in-room safe, desk, soundproofing

Deluxe King at BelAir SunClub

8.0 out of 10
Very good
(26 reviews)
  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

1 bedroom, in-room safe, desk, soundproofing

Krystal Deal of the Day

7.4 out of 10
Good
(45 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

7.8 out of 10
Good
(85 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.19 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 715 out of 2042 reviews
Rating 8 - Good. 425 out of 2042 reviews
Rating 6 - Okay. 359 out of 2042 reviews
Rating 4 - Poor. 245 out of 2042 reviews
Rating 2 - Terrible. 298 out of 2042 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian and Luis were exceptional! Pedro at the adult pool bar was great! Had a great vacation!
Stayed 4 nights in Apr 2025

10/10 Excellent

Rachel L, Amery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a single mother on Spring Break with my 15 year old daughter. It was the perfect resort for us! The pool activities, the amazing wait staff at the pool, clean rooms, good food and the great hospitality and support by our Expedia representative Gabriel made the trip perfect. Definitely a place we will come back to!
Stayed 4 nights in Mar 2025

6/10 Okay

Lacey

Traveled with group
Liked: Cleanliness, staff & service
3.5 star hotel. Enjoyed the stay
Stayed 4 nights in Mar 2025

8/10 Good

Renee Collado

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Kids friendly resort. Thank you :)
Stayed 5 nights in Mar 2025

10/10 Excellent

Dane

Stayed 2 nights in Mar 2025

8/10 Good

Juliana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, but the property was beat up, in the pictures online it looks so beautiful but definitely not the case. The chairs, sofa and bedding were stained, refreshments in the fridge were warm (the refrigerator never cooled).
Stayed 2 nights in Mar 2025

6/10 Okay

Natalie

Traveled with partner
Disliked: Amenities, property conditions & facilities
This place needs a lot of TLC, lots of wear and tear. Food was terrible.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rajendra, Elk Grove

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation, friendly staff and Expedia rep was very helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Heather

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first all inclusive resort. We traveled all over southern baja and chose here for our last 2 nights before heading home. Good: for families, the water park, endless food, beachfront. Bad: the food is ok but not great. Its loud and spring break style. Drinks are ok. It is the cheapest all inclusive the area so still pleased. Kids and my husband had fun but i prefer smaller quiet hotels. Staff was excellent.
Stayed 2 nights in Mar 2025

8/10 Good

Kesney

Liked: Cleanliness, staff & service
The beach and pools were very nice, easy access to food and drinks was lovely. It was just a bit noisy at times and not the most quality food. Would come again though.
Stayed 6 nights in Mar 2025

6/10 Okay

Kenjuan

Traveled with partner
Liked: Amenities
Disliked: Staff & service
The property views were amazing however I did notice until we started showing money we notice a lil bit of prejudice towards african Americans ppl …and maybe that’s African Americans fault for not tipping. However our service was amazing once we showed money lol. Sorry for the truth. The gentlemen who served by the altitude swimming area and the waiter from the romantic dinner was of 5star quality. Everyone else completely ignored us until we showed money to let them know we were tipping but I notice them helping every one else who weren’t lol and that’s perfect fine. Great place great views and the food wasn’t so good.
Stayed 4 nights in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The variety of restaurants was nice and helped escape from the buffet which grows old quick.
Stayed 5 nights in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Your concierge persons were very helpful and accommodating
Stayed 1 night in Mar 2025

8/10 Good

Maureen Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to walk to in town areas this is not the place to stay. I felt I couldn’t walk safely like I had my last trip where I stayed else where.
Stayed 3 nights in Mar 2025

2/10 Terrible

Emily Chiao Chu Wu

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the worst vacation experiences I have had. The hotel was so noisy. Every morning around 6:30am, a truck would be working in the back (right outside of our room) making huge noise waking everyone up. The service by the staff at this hotel was unprofessional. They simply do not care, even after I made a complaint and asked to see a manager, I was brushed off. The choices of restaurant and food were limited and repeating. The check-in process was a long wait. only 2 people at the counter (one of which was a trainee) when there was a huge line of customers trying to check-in. No explaination of the facility to us upon check-in. We were only given 1 room key. When we asked for another one, the counter told us "we are busy right now. Come back later." Really? It doesn't take a minute to give us another key while we were still checking in. I am a Canadian myself and when I learned that this was a Canadian owned resort, I was flabbergasted with the quality of service. I do want to mention that my Expedia concierge Gabriel Avila, upon hearing my dissatisfactory experience, did try his best to make it up for us. However, there was only so much he could do after the group of unprofessional hotel staff on-site had already gave us the worst experience.
Stayed 3 nights in Mar 2025

4/10 Poor

Ryan

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We did not have hot water or wash cloths after 2 requests. Light fixtures in room held together with electrical tape, elevator quit working the second day after 2 days of reporting noise coming from the elevator and elevator shaft with loud metalic banging all day and night long (our room was next to the elevator shaft). Room did not match the reservation, we paid considerably more than other people with nicer rooms. The room was loud and beside a busy highway. The view was amazing and the resort is overall beautiful however food was mediocre.
Stayed 6 nights in Mar 2025

10/10 Excellent

RUPINDER, Surrey

Stayed 3 nights in Mar 2025

8/10 Good

Michael d

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the resort Typical for all inclusive Food gets old after a week But was good
Stayed 6 nights in Mar 2025

6/10 Okay

Michelle

Our swim out room was overbooked. Had to wait until the next day after 3pm to get to the room we booked with swim out pool. Had to call to get our bags brought over from old room. There were 2 screws on the bathroom floor. No towels available for the pool until the last 2 days we were there. Food was fine. Ismeal was the best waiter at the swim out pools.

10/10 Excellent

Zachary, Schofield Barracks

Stayed 6 nights in Mar 2025

4/10 Poor

Larry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Karli

Stayed 6 nights in Nov 2023

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, helpful staff. Pool was nice, food was decent.
Stayed 6 nights in Mar 2025

8/10 Good

Rhodelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to have their own weight scale but in all it was a great experience 🍻
Stayed 7 nights in Mar 2025

8/10 Good

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service everyone was so friendly and polite thanks to all the great staff who helped us out with our holidays special Yolanda and Angel on the food service and the entertainment team. However the place need to be kept safe and maintained as well for others to comeback in the future ( there was a piece of paint coming off the bathroom ceiling the toilet was wobbly and it gets clogged up very easily the sliding door wasn’t aligned it prevents for closing properly and the noises the curtains missing the first hook in both sides it prevents close it) The pool need to have a circulation pump looks like mold is growing on the tiles plus is missing lots of them) I hope you can see this as I plan to go back in the future and I hope this issues got sorted out. Anyway we appreciate everything that the staff did for us Thank you!!!
Stayed 8 nights in Mar 2025