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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board
Food and drink
In-room safe, desk, soundproofing, iron/ironing board
3 outdoor pools, pool umbrellas

Reviews

7.0 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪4 min walk‬
  • Palmilla Beach
    ‪15 min walk‬
  • Club Campestre Golf Course
    ‪4 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

  • Sea view
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double at BelAir SunClub

  • Resort view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

View from room

Altitude Junior Suite Ocean Front King

  • Sea view
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • Resort view
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Palmilla Garden View King

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

View from room

Altitude Junior Suite Ocean Front Double

  • Sea view
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Swimout Garden View King

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King at BelAir SunClub

  • Resort view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

In-room safe, desk, soundproofing, iron/ironing board

Krystal Deal of the Day

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • Ocean view
  • 1259 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • Ocean view
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front Double

  • Sea view
  • 752 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • Ocean view
  • 534 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • Ocean view
  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • Ocean view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

  • Ocean view
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 622 out of 1941 reviews
Rating 8 - Good. 417 out of 1941 reviews
Rating 6 - Okay. 355 out of 1941 reviews
Rating 4 - Poor. 245 out of 1941 reviews
Rating 2 - Terrible. 302 out of 1941 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We very much enjoyed our vacation at the Krystal Grand San Jose Del Cabos and definitely plan to return. We stayed for 2 weeks. While the buffet restaurant food was excellent by the end of our stay we were wishing for a bit more variation. There are 4 other very good restaurants that serve meals à la carte. I understand that the hotel was built in 2017, so is relatively new. We do think the owners should start spending more money on maintenance and repairs as the rooms and furnishings are looking tired. We do not think it earns a 5 star rating. We can’t say enough about the staff. Everyone who served us was very friendly and helpful. Special kudos go out to Juan who managed the buffet restaurant and his staff; Rodrigo, the poolside server, who literally ran and Gabriel, who was our Expedia host.
Stayed 14 nights in Jan 2025

10/10 Excellent

Hailey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on a quick girls trip and we saw whales jumping out in the ocean from our balcony! It was quiet and relaxing. I love that there is an adults only pool that is separate from the other two pools. We had so much fun and will be back again! I stayed at the Krystal Grand last year as well on my girls trip and we had a great time!
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at this hotel were incredibly welcoming and helpful throughout our stay. We also enjoyed the delicious food snacks and drinks.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kasra

Stayed 3 nights in Jan 2025

8/10 Good

Jesse

Stayed 7 nights in Jan 2025

10/10 Excellent

Angela Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service
Luis is great, funny, and helpful. He assisted us whenever we needed help. Rolando was a great help as well he responded every time we reached out to him. Amazing staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Expedia rep Gabriel was amazing. From letting us know about the perks associated with Expedia to getting us a late check out free of charge. Highly recommend stayimg here.
Stayed 2 nights in Jan 2025

6/10 Okay

irit

Liked: Staff & service
Disliked: Cleanliness
The staff are super sweet and helpful. The rooms and hotel are a bit run down and dirty. Stain on the Bedsheets. Pillows are due for replacement. Not clean overall. Food was just ok..breakfast fruits saved the day.
Stayed 4 nights in Jan 2025

6/10 Okay

Andrew Joseph

Liked: Cleanliness, staff & service
Stayed 8 nights in Jan 2025

8/10 Good

Monroe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 5 nights in Jan 2025

8/10 Good

Michele Lynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members make this resort very enjoyable. I did hear a lot of complaining about the food from friends and family but you can usually find something that you like. The pools and amenities are excellent with the beach nearby and shopping options on the property.
Stayed 7 nights in Jan 2025

6/10 Okay

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
First room had bed bugs. Moved to another room was much better. Be aware that the excursions include a “tour” and they take you to a pearl store. Not good for kids. Wish I would’ve know before.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been our favorite resort in Mexico to date and not for the beautiful resort but more because of the staff. They are the most polite, attentive staff we have come across. From Gabriel to the bartenders to every staff member we had contact with. Top notch and truly made our stay unforgettable. We plan on returning every year! Thank you Krystal Grand!

10/10 Excellent

Maranda Michelle, Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gabriel absolutely made our trip special! He was in constant contact with me before our arrival and was able to offer us a room upgrade at a reasonable price and it was a game changer. There was a special birthday plate with cake and balloons on door when we arrived for my friend's 50th birthday. Gabriel was available during our stay and was able and happy to help us with anything we needed. Exceptional customer service I will use Expedia for my travel bookings from now on!
Stayed 7 nights in Jan 2025

8/10 Good

April

Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Stayed 1 night in Jan 2025

8/10 Good

Gen Michael

Liked: Cleanliness
This was average, they could do a better job!
Stayed 7 nights in Jan 2025

10/10 Excellent

Ludwin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They satisfied all expectations. Staff will go above and beyond to service in any way they can.
Stayed 4 nights in Jan 2025

8/10 Good

Niema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Diana S

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall the resort is beautiful. However the waiters at the restaurants on site were not the nicest. The food was subpar with food sometimes being cold, not seasoned and just not edible at times. Due to the food being subpar we ate off the resort a couple of times. The staff was nice and pleasant and I received the best massage at the spa. A few buildings are next to a highway, which you can vaguely hear while in the room. But at soon as you open your door, you can see the road and noisy with the traffic.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super friendly and helpful. Our family had a wonderful time and woke to seeing Whales jumping in the ocean outside our balcony. It was perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Desirae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Food, especially seafood was great. Drinks weretasty and flowing. We met un people crom all over. Lots of Canadian folks. Loved it.
Stayed 5 nights in Jan 2025

8/10 Good

Jennifer

Traveled with partner
Access to the beach was supreme! Gabriel was kind and attentive
Stayed 7 nights in Jan 2025