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Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Executive lounge
On the beach, sun loungers, beach towels, scuba diving
Sundeck
Sundeck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Medano Beach
    ‪7 min walk‬
  • Cabo San Lucas Bay
    ‪7 min walk‬
  • Plaza San Lucas
    ‪20 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite, Partial Ocean View (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | C)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (Elite Club | U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

  • 764 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande (B2C-US))

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-US)

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (U)

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, M)

  • 764 sq ft
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, M)

  • 431 sq ft
  • Sleeps 2
  • 3 Double Beds

View all photos for Junior Suite, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (C)

  • 431 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande (U))

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande (U))

  • 495 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (U)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (U)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (Standard, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Standard, M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Garden View (M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, L)

  • 753 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (U)

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, U)

  • 753 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, E)

  • 764 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (C)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (C)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande | C)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (C)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande, M)

  • 431 sq ft
  • Sleeps 3
  • 3 Double Beds

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About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5-star property in El Medano Ejidal
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Baja California - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Baja California - Adults Only - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of 2 meeting rooms and limo/town car service. Event facilities measuring 969 square feet (90 square meters) include conference space. This Art Deco property also offers a health club, a hot tub, and a steam room. Complimentary self parking is available on site.

Hotel Riu Palace Baja California - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Promenade - This buffet restaurant serves breakfast, lunch, and dinner.
Yu Hi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sofia - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Scuba diving
  • Spa tub
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 969 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2317 out of 3932 reviews
Rating 8 - Good. 877 out of 3932 reviews
Rating 6 - Okay. 397 out of 3932 reviews
Rating 4 - Poor. 163 out of 3932 reviews
Rating 2 - Terrible. 178 out of 3932 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jaden

Liked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

bereket, Houston

Liked: Cleanliness, property conditions & facilities
this is my second year in a row that i stayed there, however the room i reserved on line was not what was provided when i arrived.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ricardo Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Nov 2024

10/10 Excellent

raven

Liked: Cleanliness, staff & service, property conditions & facilities
room service wasn’t the best but overall good stay
Stayed 5 nights in Sep 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Acarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this resort, it was truly an amazing experience, the staff were amazing and friendly, the resort was clean, the food was amazing and not just the buffet but also the other restos in the property, the activities were also great to have and the bars were great!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Raul Ruiz

Traveled with partner
Liked: Amenities
The best all inclusive I’ve ever been to,. I’d go again,,
Stayed 5 nights in Sep 2024

10/10 Excellent

Roxman Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all-inclusive package was very much worth it. Excellent choices and great service. The staff is amazing, very polite and friendly. The guest room was clean upon arrival (had the DND sign on the door the entire stay) and the nightly entertainment was excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marie Nancy Lynn, Medicine Hat

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here were fantastic. Very helpful, cheerful and always cleaning. We enjoyed the food as well and created a Riu profile as we expect to stay and explore other Riu locations.
Stayed 6 nights in Nov 2024

10/10 Excellent

Stacey Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Best resort I have stayed at
Stayed 6 nights in Nov 2024

10/10 Excellent

Alberto, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
Excellent service. The staff were AMAZING and went above and beyond to make guest comfortable. Beautiful view of the ocean. It was a wonderful time!
Stayed 6 nights in Nov 2024

8/10 Good

Gamalier Burgos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. The food was decent and the RIU parties were fun! Only thing we disliked was having to walk a mile off the resort to get picked up by our UBER. The guys at the front gate were only allowing taxis to go in to the resort which seemed suspicious. Its almost like they were forcing the less able/lazy tourists to book taxis rather than order their own UBER. They were also trying to charge $525MX ($26USD) for 2 bags of chip's at the gift shop. I kindly declined and walked to the nearest OXXO 1.2 mi away.
Stayed 4 nights in Nov 2024

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit here, we are already planning our next stay! Sam at the front desk was very helpful during the check in process. We called the front desk a few times during our stay to restock the mini fridge, they were right on it to bring us what we needed! Peppe’s had amazing food as well as the buffet! The options were amazing!
Stayed 3 nights in Nov 2024

8/10 Good

Joseph E, Tustin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, great views. The food was ok but not great.
Stayed 4 nights in Nov 2024

8/10 Good

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Ernesto, Hayward

Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Jacqueline Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Norma

Stayed 4 nights in Nov 2024

10/10 Excellent

Jose O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the RIU staff was amazing. They go on and beyond for their guest. Rooms are clean and food is great.
Stayed 3 nights in Nov 2024

6/10 Okay

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a beautiful place. Well cared for. The food service staff is on point. The staff coming around for drinks are hit or miss depending on the day. The food; let’s just say don’t come visit based on the food. It’s average to below average at best. Not sure if I would visit here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Keya, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the better Riu properties we have stayed at. The views were absolutely amazing. We do wish more rooms we're oceanfront views. Also the steak did not have any seasoning on it. Bringing some next time. We booked our transportaion through Orbitz, tgere wasn't a designated person to guide us to the correct space tp wait. Orbitz said one name for Shuttle service and when we got there it was something else. No signs either. Did not like that from Orbitz.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice hotel
Stayed 4 nights in Nov 2024