Hotel Riu Palace Cabo San Lucas - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Cabo San Lucas - All Inclusive

Relax by the pool surrounded by palm trees and enjoy scenic views of the nearby water.
Enjoy social gatherings and dining in this inviting space with a central bar, comfortable seating, and scenic views.
Experience the grandeur of RIU, set amidst a beautifully maintained garden with arched doorways and a central dome.
Enjoy a meal in our dining area with a buffet counter, comfortable seating, and a vibrant mural.
Relax by the pool surrounded by lush greenery and palm trees, with the ocean just steps away.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS, 23410
  • Medano Beach
    ‪5 min walk‬
  • Cabo San Lucas Bay
  • Marina Del Rey
    ‪5 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

Junior Suite, Ocean View (C)

8.6 out of 10
Excellent
(28 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(17 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(172 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(5 reviews)
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Swim Up | 18+ | L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (Super Saver | C)

8.6 out of 10
Excellent
(20 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

8.2 out of 10
Very good
(46 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.4 out of 10
Very good
(38 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

9.4 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Room (Super Saver | B2C-CA)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | U)

8.2 out of 10
Very good
(23 reviews)
  • 356 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Swim Up | 18+ | U)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 6
  • 4 Double Beds

Double Room, Ocean View (B2C-US)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(93 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | C)

  • 344 sq ft
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up, M)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (M)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Sea View (L)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

8.4 out of 10
Very good
(8 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(111 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.2 out of 10
Wonderful
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Standard Double Room (M)

8.0 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.2 out of 10
Wonderful
(19 reviews)
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(240 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | B2C-US)

  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Room Junior

  • Sleeps 4
  • 2 Double Beds

Suite with Spa Bath

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Premium

  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Hotel Riu Palace Cabo San Lucas - All Inclusive

4-star property in El Tezal
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Cabo San Lucas - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Cabo San Lucas - All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Hotel Riu Palace Cabo San Lucas - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Cabo San Lucas - All Inclusive features a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a steam room, and a rooftop terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Cabo San Lucas - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
El Medano - Overlooking the garden, this buffet restaurant serves breakfast only.
San Jose - This theme restaurant serves lunch and dinner. Open daily.
Mar de Cortes - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Krystal - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Misaki - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Medano
  • Krystal
  • Mar de Cortes
  • Misaki
  • San Jose

Things to do

  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Basketball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Cabo San Lucas
Cabo San Lucas All Inclusive Riu
Cabo San Lucas Palace
Cabo San Lucas Riu All Inclusive
Palace Cabo San Lucas
Palace Cabo San Lucas All Inclusive
Riu Cabo San Lucas All Inclusive
Riu Palace All Inclusive Cabo San Lucas
Riu Palace Cabo San Lucas
Riu Palace Cabo San Lucas All Inclusive
Riu Palace Cabo San Lucas All Inclusive All-inclusive property
Riu Palace
Riu Palace Cabo San Lucas All Inclusive
Hotel Riu Palace Cabo San Lucas - All Inclusive Cabo San Lucas

Hotel Riu Palace Cabo San Lucas - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2760 out of 4580 reviews
Rating 8 - Good. 1047 out of 4580 reviews
Rating 6 - Okay. 448 out of 4580 reviews
Rating 4 - Poor. 158 out of 4580 reviews
Rating 2 - Terrible. 167 out of 4580 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience, especially the cleanliness and the variety and quality of food stood out.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service by the staff was beyond excellent!
Stayed 5 nights in Apr 2025

8/10 Good

Anitra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms slightly outdated and tv didn’t work properly at time as only two things to mention. Overall everything was good!
Stayed 4 nights in Apr 2025

10/10 Excellent

penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning! Staff was wonderful, so kind!
Stayed 5 nights in Apr 2025

10/10 Excellent

Breanna May

Great place to stay
Stayed 9 nights in Apr 2025

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fresh food, lots of variety, 2 large pools with nightly entertainment. Great for all ages.
Stayed 4 nights in Apr 2025

8/10 Good

Victorino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall stay was vry good. Although the room is old (2004), it was clean and comfortable. The staff service specially in the dining rooms was excellent. We will stay here again if we go back to Los Cabos.
Stayed 7 nights in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort

Solid experience

Staff was very friendly and accommodating. Rooms and overall resort were a bit outdated. Food was OK. Overall, solid experience, but if I were to go back to Cabo, I would probably stay somewhere else.
Stayed 3 nights in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room, the view was great! Very clean and spacious. The food was excellent. The beach was pristine and well maintained.
Stayed 2 nights in Apr 2025

6/10 Okay

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
3rd time to the Riu Palace Cabo in 1.5 years. Few areas that need improvement. The shows have gone way downhill. My children can perform better than most performers there. Kid show every night at 8pm which is far too late. Most people want to enjoy a show after dinner and having to suffer through another kid show every single night at 8pm only to find out there’s no adult show was disappointing. Just because there’s a night party for 18 at the neighbouring resort shouldn’t mean there’s no show for people who spent more money to stay at the Palace. Not everyone wants to go to the pool party. Don’t get me wrong, the pool parties are so much fun but as parents of kids who cannot attend the pool parties, it made it very difficult to attend. Had to call to get our rooms made up a few times because by 3:30pm, no one had come. Some issues with ordering room service and it never arriving. Food is mid-at best. Krystal restaurant is by far the best. Don’t bother with the Japanese restaurant (poorer quality than grocery store sushi). Wait staff, bartenders etc were amazing. All staff were very friendly and seemed happy to work with one another. Resort was always very clean. This is not the place to go to when staying in the same room as your kids. We are parents of 10 and 12 year old. We’ve never shared a double bed in the last 15 years and doing so in vacation was a challenge. You arrive in the room to find two double beds pressed together. No one slept well.
Stayed 7 nights in Apr 2025

8/10 Good

OLGA ALICIA PENA

Stayed 4 nights in Apr 2025

10/10 Excellent

Kiara Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing.
Stayed 7 nights in Apr 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

julie

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a medical emergency with my 86 year old mother and my husband came down alone. They refused to let him into OUR room!!! After hours of trying to explain, they made him pay an additional $650 to stay in his daughters room. DISGUSTING hotel, DISGUSTING staff, DISGUSTING CUSTOMER SERVICE! Will NEVER stay here again or recommend RIU
Stayed 3 nights in Apr 2025

10/10 Excellent

Yaliris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good ! Definitely enjoyed the parties and the food here was better than Santa Fe, definitely can’t wait to go back again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Guoping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

Janik

Traveled with family
Liked: Cleanliness

„You‘re not our guest any more“ after checkout

Front desk provided us with contact of a driver for airport transfers and tours during our stay. This worked out well throughout. However, on check-out day, security did not let him onto the property any more to pick us up. It was all planned and we needed to catch a flight. I took the nearly 10 minute walk to the front gate where he was held. Security told me he cannot even enter with me in the car as I‘m „not our guest any more“. My wife was waiting with out little baby and all luggage in the lobby! Was told I shall carry all stuff and the baby in the straight sun down to the main gate, or book a taxi from the taxi guy staying in the lobby. No one cared it was the actual hotel front desk that provided us with a number!! Worst possible ending to a stay. Otherwise, dated but decent resort, amazing view, mediocre food, great service, yet extremely noisy rooms. Hard to judge anything but the disrespect at the end towards a family with a little baby, though.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 6 nights in Apr 2025

8/10 Good

Gerald Lee

Liked: Amenities, property conditions & facilities
The location is perfect for views of the arch. Staff was super helpful, friendly and accommodating. Only bad thing I can say is The food was not that great, except for the poolside taco bar.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Riu Palace with 25 guys for a stag from April 10th to 15th. It was fantastic with no issues. Check in and check out was a breeze. Rooms were clean and comfortable. The mini bar was stocked daily with large waters, sodas and beer etc. all the bars including the swim up bars were excellent with a variety of delicious drinks. All the staff was very friendly and work their bums off. The breakfast buffet was excellent with so many options. Highly recommended the Japanese ala carte, it was delicious. There were no issues with upset stomach etc. highly recommended the Riu Palace Cabo
Stayed 5 nights in Apr 2025

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very hardworking
Stayed 10 nights in Apr 2025

6/10 Okay

Joe

Traveled with family and small children
Disliked: Amenities
The front desk staff did not honor my Expedia Gold status. Did not know or care when I brought it up to her. Her and her male coworker laughed when I mentioned it. The food was very poor and the location street leading to resort looks abandoned. The amenities are limited and there’s not enough activities for children. We essentially paid $800 per day and we didn’t come close to getting our moneys worth. We left the resort to dine offsite as well
Stayed 3 nights in Apr 2025

10/10 Excellent

Keon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was excellent. The facility was clean, safe and well equipped. There was not a shortage of pool chairs as in other resorts and we never had to wait to be seated at the A la carte restaurants. The staff were friendly and helpful. Overall the value vs cost for this resort is VERY good. I would definitely stay here again
Stayed 7 nights in Apr 2025