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Hotel Riu Santa Fe - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Santa Fe - All Inclusive

Aerial view
Creator video
Reception
Minibar, in-room safe, blackout drapes, iron/ironing board
10 bars/lounges, 3 swim-up bars, 5 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

Map
Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410
  • Medano Beach
    ‪5 min walk‬
  • Cabo San Lucas Bay
  • Marina Del Rey
    ‪5 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

View all photos for Room (Friends & Family (M))

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Friends & Family (M))

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room (Super Saver | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Super Saver | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room (Friends & Family (B2C-US))

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Friends & Family (B2C-US))

  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Ocean View (M)

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Connecting Rooms, Garden View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (L)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Riu Party, (L))

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, (L))

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room (Friends & Family (U))

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Friends & Family (U))

9.6 out of 10
Exceptional
(9 reviews)
  • 527 sq ft
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Garden View (L)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Riu Party, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (C)

8.4 out of 10
Very good
(35 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Sea View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Riu Party, M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, M)

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room (Super Saver | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Super Saver | C)

8.2 out of 10
Very good
(25 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (C)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (RIU Party | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (RIU Party | C)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (U)

8.6 out of 10
Excellent
(12 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (RIU Party | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (RIU Party | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Garden View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (E)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Riu Party, U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, U)

8.2 out of 10
Very good
(18 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (U)

8.0 out of 10
Very good
(464 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (U)

7.2 out of 10
Good
(42 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (U)

8.2 out of 10
Very good
(10 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (U)

  • 301 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Suite, Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Sea View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (L)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Garden View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room (M)

8.2 out of 10
Very good
(54 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Luxury with View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Luxury with View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room with Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room with Garden View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Double Room with Side Sea View

  • Partial sea view
  • Sleeps 2

View all photos for Suite Master with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Master with Sea View

  • Sea view
  • Sleeps 2

View all photos for Quadruple Room with Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Quadruple Room with Garden View

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room with Side Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room with Side Sea View

  • Partial sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room with Sea View

  • Sea view
  • Sleeps 2
  • 2 Queen Beds

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About this property

Hotel Riu Santa Fe - All Inclusive

3.5-star property in El Tezal
Catch some rays at the beach or spend the day relaxing at Hotel Riu Santa Fe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Santa Fe - All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Hotel Riu Santa Fe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Santa Fe - All Inclusive features a full-service spa, a complimentary water park, and 8 outdoor swimming pools. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 10 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a children's pool, a health club, and a nightclub. Onsite self parking is complimentary.

Hotel Riu Santa Fe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
La Baja California - This buffet restaurant serves breakfast and dinner.
El Médano - Onsite buffet restaurant. Open daily.
Zashila - This theme restaurant specializes in Asian cuisine. Open daily.
Carusso - This theme restaurant specializes in Italian cuisine. Open daily.
La Misión - Onsite buffet restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 3 swim-up bars
  • 5 poolside bars
  • 6 restaurants
  • Snack bar/deli

Restaurants on site

  • Carusso
  • El Médano
  • La Baja California
  • La Misión
  • Zashila

Things to do

  • 8 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 buildings
  • 4 floors
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

All Inclusive Riu Santa Fe
Riu Fe
Riu Fe All Inclusive
Riu Santa
Riu Santa Fe
Riu Santa Fe All Inclusive
Santa Fe All Inclusive
Santa Fe Riu
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Riu Santa Fe All Inclusive Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property
Riu ta Fe Inclusive inclusive
Riu Santa Fe All Inclusive
Hotel Riu Santa Fe - All Inclusive Cabo San Lucas
Hotel Riu Santa Fe - All Inclusive All-inclusive property

Hotel Riu Santa Fe - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2877 out of 5475 reviews
Rating 8 - Good. 1349 out of 5475 reviews
Rating 6 - Okay. 649 out of 5475 reviews
Rating 4 - Poor. 294 out of 5475 reviews
Rating 2 - Terrible. 306 out of 5475 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant Resort and stay! Everything was amazing!!! I would definitely book again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Curtis

Stayed 5 nights in Mar 2025

10/10 Excellent

Kristina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at RIU, so many options and probably the best resort food we have had. The best part was no reservations to eat at restaurants. This place is good for partying or families. Would definitely come back
Stayed 5 nights in Apr 2025

8/10 Good

Nazafarin, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived during spring break and it was super busy when checking in and checking out. They had limited staff members to help, so it took a while to check in and check out. The hotel was very noisy and loud at nighttime as college kids and teenagers would return to their room very late at night while making loud noises in the hallway while drinking. This was an unpleasant experience for someone traveling with family and trying to get rest at night. The food was good. There was a lot of walking around to get to your room. Overall, good experience but wouldn’t recommend it to families with children and those who are not into partying late at night and definitely don’t recommend coming here during holidays and school break as it gets packed.

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a lovely week at this property. The food was very good, so important when not everyone likes to eat the same thing. Good vegetarian options. On-site gym well equipped, clean. Must give a highlight to Ari, the RIU fitness instructor. She ran many different types of classes and I thoroughly enjoyed them all. We loved the nightly entertainment in the piazza, especially the live music. Would be happy to return to this property.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

ADAM

Stayed 6 nights in Mar 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

Jhunne

Liked: Cleanliness, staff & service, property conditions & facilities
Food options
Stayed 3 nights in Mar 2025

8/10 Good

Charles

Stayed 7 nights in Mar 2025

6/10 Okay

Phyllis J

Traveled with family
Room service needs to be added.. the club should be open later. The steak house was awful..entertainment needs to be added. The band was great most nights, but playing time was way too short. Zero entertainment resort wide on Wednesdays is ridiculous. The shows are awful and there is no pool entertainment like most resorts have in Cancun
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

shiva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel environment , food and entertainment were good. Staff were friendly. Just the room wasn’t comfortable. They gave us a room with a big king size bed for family of 4. It was like two twins size mattress were beside each other, I have a 16th and 8 year old and it was too uncomfortable for us
Stayed 6 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of fun
Stayed 7 nights in Mar 2025

10/10 Excellent

Juvenal

Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large pools overlooking the beach. Great dining options.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elida

Stayed 3 nights in Apr 2025

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Was awesome but the food could be better
Stayed 6 nights in Mar 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Being on my anniversary the food was not very good 😕 the stake house was good but everything else was not. I go on these vacations to have great quality food. I have paid less for better quantity. I hope this helps 🙏
Stayed 5 nights in Mar 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff were all amazing
Stayed 6 nights in Mar 2025

10/10 Excellent

Pedro Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, went on a solo trip. That being said safety was a concern, felt safe the whole time, the greyline shuttle from the airport was perfect and communicated for my end of trip lovely. I didn’t leave the resort, so I have nothing to say safety wise on that. The buffet wasn’t anything great, there were a lot of options though. Didn’t really have to worry about getting a pool side chair (probably a perk of needing only one). The drinks were okay, the food by the pool side bar was probably the best, I only ate and drank the all inclusive things. There was a wide range of young spring breakers and mix of families, maybe it was my timing but it wasn’t super obnoxious. I was in villa 9, apparently is notoriously the party area. A little bit of a walk to it but honestly, wasn’t a bad walk. The noise in the villas on a Saturday night wasn’t great in my villa, but again..spring break. However, every other night was quiet. Not resort related…wear loads of sun screen and take shade often. I am not white and was too confident with only sun screen and was in the pool and sun for hours. That was a mistake to not take a break. So, learn from my ignorance. The other thing I would have liked with the rooms are the tvs. I know you don’t go to Cabo to stay in your room, but downtime. There’s no apps to link your Netflix or anything and you can’t mirror your phone either. So maybe bring a laptop or something if you want to continue your shows or movies.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alex

Stayed 4 nights in Mar 2025

10/10 Excellent

Leah Marianne

Stayed 5 nights in Mar 2025