Hotel Riu Santa Fe - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Santa Fe - All Inclusive

Aerial view
Creator video
10 bars/lounges, 5 swim-up bars, 5 poolside bars
6 restaurants, breakfast, dinner served; Asian cuisine
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410
  • Place, Medano Beach
    ‪3 min walk‬
  • Place, Cabo San Lucas Bay
    ‪14 min walk‬
  • Place, Plaza San Lucas
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪38 min drive‬

Room options

Standard Double Room (M)

8.4 out of 10
Very good
(58 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Garden View (L)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(555 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

7.4 out of 10
Good
(49 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

7.6 out of 10
Good
(14 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (M)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (L)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • 753 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (C)

8.4 out of 10
Very good
(66 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | C)

8.2 out of 10
Very good
(30 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Riu Party, U)

8.2 out of 10
Very good
(24 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

8.4 out of 10
Very good
(19 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, (L))

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, M)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family (M))

7.0 out of 10
Good
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Double Room, 2 Bedrooms, Garden View (U)

7.8 out of 10
Good
(12 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Room (Friends & Family (U))

9.4 out of 10
Exceptional
(13 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Room (Friends & Family (B2C-US))

  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Double Room (RIU Party | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Luxury with View

  • 312 sq ft
  • Sleeps 2

Double Room with Side Sea View

  • 301 sq ft
  • Sleeps 2

Double Room (Kids Free | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party | E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family | E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Quadruple Room with Garden View

  • 527 sq ft
  • Sleeps 4

Double Room with Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 4

Double Room with Sea View

  • 301 sq ft
  • Sleeps 2

Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 2

Similar properties

About this property

Hotel Riu Santa Fe - All Inclusive

3.5-star property in El Medano Ejidal
Catch some rays at the beach or spend the day relaxing at Hotel Riu Santa Fe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Santa Fe - All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Hotel Riu Santa Fe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Santa Fe - All Inclusive features a full-service spa, a complimentary water park, and 10 outdoor swimming pools. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 swim-up bars and 10 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a children's pool, a nightclub, and a fitness center. Onsite self parking is complimentary.

Hotel Riu Santa Fe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
La Baja California - This buffet restaurant serves breakfast and dinner.
El Médano - Onsite buffet restaurant. Open daily.
Zashila - This theme restaurant specializes in Asian cuisine. Open daily.
Carusso - This theme restaurant specializes in Italian cuisine. Open daily.
La Misión - Onsite buffet restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 5 poolside bars
  • 5 swim-up bars
  • 6 restaurants
  • Snack bar/deli

Restaurants on site

  • Carusso
  • El Médano
  • La Baja California
  • La Misión
  • Zashila

Things to do

  • 10 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 buildings
  • 4 floors
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

All Inclusive Riu Santa Fe
Riu Fe
Riu Fe All Inclusive
Riu Santa
Riu Santa Fe
Riu Santa Fe All Inclusive
Santa Fe All Inclusive
Santa Fe Riu
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Riu Santa Fe All Inclusive Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property
Riu ta Fe Inclusive inclusive
Riu Santa Fe All Inclusive
Hotel Riu Santa Fe - All Inclusive Cabo San Lucas
Hotel Riu Santa Fe - All Inclusive All-inclusive property

Hotel Riu Santa Fe - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4009 out of 7252 reviews
Rating 8 - Good. 1734 out of 7252 reviews
Rating 6 - Okay. 791 out of 7252 reviews
Rating 4 - Poor. 345 out of 7252 reviews
Rating 2 - Terrible. 373 out of 7252 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

STEPHEN, Morrison

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort. This was our first time staying here. Everywhere was clean and well kept. The food was really good with plenty of options. We were celebrating my wife's birthday and had over 30 friends and family staying at the resort as well. Everyone enjoyed their stay.
Stayed 4 nights in Dec 2025

8/10 Good

Jahquan

Stayed 4 nights in Nov 2025

2/10 Terrible

yvonne

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was ok a little warm .. some room a very far from everything no elevators walked up : flights with suitcase no help .. staff was ok not to friendly pool area was over crowded.. also no security in the resort and we had an incident and nobody did anything
Stayed 4 nights in Dec 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2025

2/10 Terrible

Ivan

Stayed 5 nights in Dec 2025

10/10 Excellent

Chita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, but I must say that there should be a reminder posted in every villa to observe silence from 10 pm to 6 am as a lot of guests are already sleeping and some guests are insensitive as they are load and yelling along the hallway . Thanks
Stayed 7 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Very good amenities and staff are friendly and helpful .
Stayed 7 nights in Dec 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Lots to do
Stayed 5 nights in Dec 2025

10/10 Excellent

awanees

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Aug 2025

2/10 Terrible

Kirk

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had $1100 cash stolen from my room!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kavi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poolside seating and pool bar were great! Riu Parties were the highlight!!!!
Stayed 7 nights in Nov 2025

8/10 Good

Jennifer

Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Dec 2025

8/10 Good

sky

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff super clean
Stayed 7 nights in Dec 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the pools to be amazing because they were large and there were so much pools. The food was good but I didn’t find it to be amazing. But overall we had a great time celebrating my 30th birthday. Especially since this resort has foam parties everyday it seems, they are definitely big on parties.
Stayed 5 nights in Dec 2025

6/10 Okay

Sandra Dee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and I appreciated being in building 1 where it was quieter, closer to the garden pools and dining rooms. I found the party scene too overwhelming with the loud music and drunk guests. Staff were not as friendly as I renember from my visit with my husband 13 years ago. Waitresses especially were not as friendly or attentive in the dining rooms. I loved that you did not need to book reservations for dining. More attention could be made to keep pool areas clean free from empty glasses and used plates. The sports bar was convenient with the specialty coffees a treat. Staff in there were friendly . The entertainment was good at night but the kids portion could be earlier on. The adult portion starting at 9pm was a little too late. Kudos to David, Emilio, and Huiliaria in the dining room for their exceptional service, friendly disposition, and attention.
Stayed 9 nights in Dec 2025

10/10 Excellent

Johnathon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Enrique

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, great beds.
Stayed 2 nights in Dec 2025

8/10 Good

Rodney S

Stayed 10 nights in Nov 2025

10/10 Excellent

ming

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean.
Stayed 4 nights in Dec 2025

8/10 Good

John Robert

Stayed 6 nights in Dec 2025

8/10 Good

Leah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very big and kept clean and tidy. The rooms are clean and the mini fridge is stocked every other day with pop, beer and water. If you need anything, use the app. The staff was very responsive to the requests we made. They've got people regularly cleaning the tables by the pools and keeping the bathrooms clean. There is something for everyone. Pool activities and scheduled events. If you want a party vibe you can find it. If you want a chill vibe, it's there too. We were on the quieter side of the resort which was nice for us. If noise is a concern for you at night, bring ear plugs. Our kids loved the snack bar by the pool. The staff were polite and helpful. The food was fine. I don't know what people expect when you have to feed thousands of people a day. I had no issue with what they had on offer and could always find something I liked. Bring bug spray. The mosquitos were not kind to me.
The beachfront early in the morning
View of the pool from the room
The pool at night
Stayed 7 nights in Nov 2025

10/10 Excellent

Nicole Molina

Stayed 3 nights in Nov 2025

10/10 Excellent

Jackie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, resort was super clean and nice! Food was great!
Stayed 4 nights in Dec 2025

4/10 Poor

lawrence milton smith

Disliked: Amenities
The room was full of bugs, the shower leaked from the enclosure into the bathroom floor and there was an ant infestation. The worst resort food that i've ever had. This was my third stay at a Riu hotel and i think I'll choose another option next time. The first thing they told me when i got there is to put everything in the safe and to enjoy the pools because the ocean was dangerous. They texted me and called me to come to the stage area to setup my return transfer to the airport before i even got to the hotel. The resort, dinner and pool crew were great. This is a good hotel of your looking for loud parties, packed adult pools and overly drunk guest. The resort told me i had to be at the front of the hotel at 1:20pm to catch my ride but they NEVER mentioned that i had to check out before noon or be forced to pay a $10 late fee. Resort is a 4 out of 10 in my book and i wont be going back
Stayed 4 nights in Dec 2025