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Hotel Riu Santa Fe - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Santa Fe - All Inclusive

Aerial view
10 bars/lounges, 3 swim-up bars, 5 poolside bars
10 bars/lounges, 3 swim-up bars, 5 poolside bars
10 bars/lounges, 3 swim-up bars, 5 poolside bars
On the beach, sun loungers, beach towels, beach massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410
  • Place, Medano Beach
    ‪3 min walk‬
  • Place, Cabo San Lucas Bay
  • Place, The Arch
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room (M)

8.2 out of 10
Very good
(56 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Garden View (L)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (E)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (U)

8.0 out of 10
Very good
(500 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (U)

7.2 out of 10
Good
(44 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (U)

7.8 out of 10
Good
(11 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Ocean View (M)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Sea View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Garden View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (L)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Sea View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (RIU Party | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (RIU Party | C)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (C)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (C)

8.4 out of 10
Very good
(41 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room (Super Saver | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Super Saver | C)

8.2 out of 10
Very good
(27 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Riu Party, U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, U)

8.0 out of 10
Very good
(21 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(14 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Riu Party, (L))

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, (L))

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (L)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Riu Party, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Riu Party, M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Riu Party, M)

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room (Friends & Family (M))

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Friends & Family (M))

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room, 2 Bedrooms, Garden View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (U)

7.4 out of 10
Good
(9 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Room (Friends & Family (U))

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Friends & Family (U))

9.4 out of 10
Exceptional
(10 reviews)
  • 527 sq ft
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Room (Friends & Family (B2C-US))

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Friends & Family (B2C-US))

  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (RIU Party | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (RIU Party | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room (Super Saver | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Room (Super Saver | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room, Connecting Rooms, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Luxury with View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Luxury with View

  • 312 sq ft
  • Sleeps 2

View all photos for Double Room with Side Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room with Side Sea View

  • 301 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Double Room (Kids Free | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Kids Free | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room with Side Sea View

  • 301 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Quadruple Room with Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Quadruple Room with Garden View

  • 527 sq ft
  • Sleeps 4

View all photos for Suite Master with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Master with Sea View

  • 753 sq ft
  • Sea view
  • Sleeps 2

View all photos for Double Room with Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room with Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 4

View all photos for Double Room with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room with Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sea view
  • Sleeps 2

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4.4 out of 5, Excellent, 4,894 reviews
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About this property

Hotel Riu Santa Fe - All Inclusive

3.5-star property in El Medano Ejidal
Catch some rays at the beach or spend the day relaxing at Hotel Riu Santa Fe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Santa Fe - All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Hotel Riu Santa Fe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Santa Fe - All Inclusive features a full-service spa, a complimentary water park, and 8 outdoor swimming pools. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 10 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a children's pool, a health club, and a nightclub. Onsite self parking is complimentary.

Hotel Riu Santa Fe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
La Baja California - This buffet restaurant serves breakfast and dinner.
El Médano - Onsite buffet restaurant. Open daily.
Zashila - This theme restaurant specializes in Asian cuisine. Open daily.
Carusso - This theme restaurant specializes in Italian cuisine. Open daily.
La Misión - Onsite buffet restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 3 swim-up bars
  • 5 poolside bars
  • 6 restaurants
  • Snack bar/deli

Restaurants on site

  • Carusso
  • El Médano
  • La Baja California
  • La Misión
  • Zashila

Things to do

  • 8 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 buildings
  • 4 floors
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

All Inclusive Riu Santa Fe
Riu Fe
Riu Fe All Inclusive
Riu Santa
Riu Santa Fe
Riu Santa Fe All Inclusive
Santa Fe All Inclusive
Santa Fe Riu
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Riu Santa Fe All Inclusive Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property
Riu ta Fe Inclusive inclusive
Riu Santa Fe All Inclusive
Hotel Riu Santa Fe - All Inclusive Cabo San Lucas
Hotel Riu Santa Fe - All Inclusive All-inclusive property

Reviews

Hotel Riu Santa Fe - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 3345 out of 6135 reviews
Rating 8 - Good. 1476 out of 6135 reviews
Rating 6 - Okay. 690 out of 6135 reviews
Rating 4 - Poor. 300 out of 6135 reviews
Rating 2 - Terrible. 324 out of 6135 reviews

Reviews

10/10 Excellent

Sarina

Stayed 4 nights in Jun 2025

8/10 Good

Gary

Traveled with family
Liked: Amenities
Great place to stay, but too many loud people in the halls late at night.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ma de Jesus Castaneda

Stayed 3 nights in Jul 2025

2/10 Terrible

Brett J

Traveled with partner, Traveled with family
Disliked: Staff & service
We had a previous vacation at the resort which was wonderful! But it has deteriorated so much over the years! The front desk manager Armundo was useless and a complete shark! We made our reservation through Expedia for two rooms as our brother in law come with us! I asked for one room to have 2 beds as there were 3 of us in the other room when I checked in and he told me they had no rooms available with 2 beds.I specifically booked a room with 2 double beds and he said I had to pay an extra $300 US dollars to get a room with 2 double beds! My brother is paralyzed in one leg so we asked for a room with elevator access and they kept telling us the had nothing and he had to climb up to the 2nd floor! Finally I said absolutely NO we’re leaving and they eventually found him a ground room. Miraculously!!! Their customer service has completely disappeared! It’s just get as many guests into the hotel as possible! The food was less than expected! The buffets are mediocre The specialty restaurants were awful The only good thing left at the RUI Santa Fe is the bar staff at the pools and Sport Cafe! I am so disappointed and quite irritated that I spent $4k on a vacation that was very disappointing!
Stayed 4 nights in Jul 2025

10/10 Excellent

ALEJANDRO T

Liked: Cleanliness, amenities, property conditions & facilities
Enployee’s attention and service
Stayed 6 nights in Jul 2025

10/10 Excellent

Alberto Ramirez, everett

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, food was amazing and staff super friendly.
Stayed 7 nights in Jul 2025

6/10 Okay

angel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

bad customer service

customer service is really bad with staff at front desk. I've never been at a place where the staff tries to throw the blame at the customer. we booked three rooms and noted to be close togethor and they seperated us to the furthest points of hotel. asked if we could change and was told they could accommodate the following day but they could not accommodate. for everything they wanted to charge even though it was there mistake. i had family come visit and they were so aggressive with paying the daily fee an threatening of charging double if didn't come back at certain time they would charge double, made me feel like i was a theif or something. would stay with my kids in the pool til closing time at 8 and staff would come out saying POOL IS CLOSED GET OUT!. made my daughter super uncomfortable like we did something wrong. we spent a good amount of money to enjoy a family vacation with my parents and inlaws and the staff ruined the whole experience, feel like i lost out on thousands of dollars would never go back cleaning staff was excellent and food staff also but couldnt fix the damage the others already had caused.
Stayed 5 nights in Jul 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, wonderful resort. The staff was extremely helpful. Edma and Erick in customer service were 5 stars. The food was average with some highlights. Resort is beautiful!
Stayed 5 nights in Jul 2025

8/10 Good

Liliana

Stayed 5 nights in Jul 2025

10/10 Excellent

Gary

Stayed 7 nights in May 2025

8/10 Good

Eligio

Stayed 4 nights in Jul 2025

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms need to be updated but other than that the stay at this resort was pleasant .
Stayed 5 nights in Jul 2025

2/10 Terrible

Olivia

Stayed 3 nights in Jul 2025

10/10 Excellent

VIVIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time pick this hotel We really love it. We love everything super clean easy too check in. The food is delicious and clean the stuff they are super nice since last year I keep recommended to my friend and family. If I have the opportunity to give over five stars, Thank you we’ll see you again next year 😊😊
Stayed 5 nights in Jul 2025

8/10 Good

Brooke

Stayed 5 nights in Jul 2025

6/10 Okay

Saffron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if you’re looking for more of a party vibe. Be prepared to do a lot of walking and stairs… everything is very spread out and our room was on the 4th floor with no elevator in the building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Feleza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It would be more convenient for patrons to allow Uber cars to enter the grounds to pick them up from the lobby.
Stayed 7 nights in Jun 2025

10/10 Excellent

Lesly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great food , great service
Stayed 4 nights in Jul 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time at RIU Santa Fe. Exceeded all expectations. Very clean! And the food was great. American Country was our favorite restaurant. The beachside pool has an unbelievable view. Alexander with RIU Fun team planned lots of fun team competitions for our family to participate in. We can’t wait to return!
View from the hotel. Waves were calm enough to get in the water on this day.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dymenique

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked how the resort was in the middle of everything and didn’t have to drive too far.
Stayed 5 nights in May 2025

10/10 Excellent

Jamenica

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place and service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marine

Stayed 4 nights in Jul 2025

6/10 Okay

Carolin

Traveled with family
Disliked: Staff & service
This hotel does not have any service. Meaning if you run out of water in your room after 10:00 pm you need to go downstairs and get your own water because they don’t have service.
Stayed 5 nights in Jul 2025

6/10 Okay

Carolin

Traveled with family
Disliked: Staff & service
This is a very big property. Definitely not a relaxing hotel!! Noise all night long. You can hear everything in the hallways from your rooms.. definitely not a big enough room for families. We were a family of 4 and they put 2 double beds together and expected us to all sleep together on the same bed.no service at the pool and no room service. Same food everyday and even the restaurants are buffet style. If you want to get served this is not your hotel!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Devante

Stayed 4 nights in Jul 2025