4/10 Poor
suzanne
Dec 23, 2024
the lattes from the deli were wonderful, that's the one nice thing I can say. Ridiculously long wait to checkin, inconsistent wifi across the property, no Prosecco/champagne offered as part of the all inclusive despite many of their promotional pics and videos showing champagne. Sometimes the bars had Absolute or Stoli but often the only vodka they had was Smirnoff. The buffet/ hot meats seemed to have sitting awhile and were often dry and unappetizing, the "fresh squeezed" OJ was absolutely not fresh squeezed and it tasted more like an orange drink/soda than juice. The guacamole was watered down to the point it was not flavorful. No hair conditioner provided. I could go on. If you still decide to go, make sure to ask for extra "towel cards" at checkin, if you don't you can only receive one pool towel.
suzanne
Stayed 3 nights in Dec 2024