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Los Lagos Vacation Packages

Effective and pleasant customer service. Staff very friendly and helpful. Breakfast was good. Excellent location in the middle of the town - one block from the main street (Bernardo O'Higgins). Serviced and large clean room.

Very nice hotel with very nice view.

We loved it! The cabin was the perfect mix of cozy and rustic, while being very clean and up-to-date. We loved getting the breakfast and having a view of the volcano. Christian was incredibly helpful to us in figuring out our plans. We were sad to leave and definitely recommend.

Muy mala experiencia, teniendo confirmacion y reserva por mail de hotels.com , al llegar a pucon, llame para informar que llegaria mas tarde de lo informado y me dicen del hotel que mi reserva no existia y que ellos no trabajan con hotels.com. llame para que me solucionaran el problema, hable mas de 10 veces y aprox 4 horas con hotels.com y no tuve solucion. Quede con mi familia en pucon abandonado sin posibilidad de ir a otro hotel o cabaña ya que estaba todo full. Tuvimos que dormir la prinera noche en el auto ya que recien al segundo dia lograron re ubicarnos.

The cabin is nice the host very nice. No bathroom towel it’s was very cold At Night and there was a fire place box. With only 3 Logs that were Too big To light with out kindling. Maybe a bit more attention to detail. I would stay again.