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Le Relais de Castelnau

3.0 star property

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Photo gallery for Le Relais de Castelnau

Exterior
Outdoor pool, an infinity pool, open 8:00 AM to 8:00 PM, sun loungers
Exterior
Point of interest
Outdoor pool, an infinity pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Pet friendly
  • Parking included

Explore the area

Map
Route De Padirac Rocamadour, Loubressac, Lot, 46130
  • Autoire Valley
    ‪6 min drive‬
  • Château de Castelnau-Bretenoux
    ‪8 min drive‬
  • Insectopia
    ‪11 min drive‬
  • Sarlat-la-Caneda (XSL-Aerodrome de Sarlat)
    ‪70 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Minibar, desk, free WiFi, wheelchair access

Economy Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, free WiFi, wheelchair access

Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, desk, free WiFi, wheelchair access

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, Terrace

Superior Room, Terrace | Minibar, desk, free WiFi, wheelchair access

Superior Room, Terrace

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, desk, free WiFi, wheelchair access

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, free WiFi, wheelchair access

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, desk, free WiFi, wheelchair access

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Le Relais de Castelnau

3-star Loubressac hotel close to Autoire Valley
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Le Relais de Castelnau offers 40 accommodations with minibars and hair dryers. Flat-screen televisions come with premium digital channels. This Loubressac hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a library, and a terrace. Onsite self parking is complimentary.

Le Relais de Castelnau is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Castelnau - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Castelnau

Things to do

  • Infinity pool
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
If planning to arrive late, guests should contact the property in advance, using information contained in the booking confirmation.

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 9 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 8 for children
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 8:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Castelnau
Relais Castelnau Hotel
Relais Castelnau Hotel Loubressac
Relais Castelnau Loubressac
Inter Hotel Rocamadour
INTER-HOTEL Relais Castelnau Hotel Loubressac
INTER-HOTEL Relais Castelnau Hotel
INTER-HOTEL Relais Castelnau Loubressac
INTER-HOTEL Relais Castelnau
Hotel Originals Relais Castelnau Loubressac
Hotel Originals Relais Castelnau
Originals Relais Castelnau Loubressac
Originals Relais Castelnau
Le Relais de Castelnau Hotel
Le Relais de Castelnau Loubressac
Le Relais de Castelnau Hotel Loubressac
Le Relais de Castelnau The Originals Relais (Relais du Silence)

Le Relais de Castelnau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 104 reviews
Rating 8 - Good. 39 out of 104 reviews
Rating 6 - Okay. 15 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 3 out of 104 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Stayed 1 night in Apr 2022

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views, swimming pool and location for the price.
Stayed 2 nights in Aug 2021

8/10 Good

Braham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
A great place to escape to and in great location overlooking the countryside. the staff were every courteous and extremely helpful, the restaurant staff were efficient too. the menu was short but what was on offer was great. two small negatives, there was no facilities in the room to make a cup of tea of coffee, especially after a long journey.and the other negative was a curtain over a bath which meant having a shower without having the curtain sticking to your body was impossible.
Stayed 3 nights in Jul 2021

10/10 Excellent

Simon, Surrey, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well run hotel in a lovely setting. The room was simply furnished but comfortable and spacious. The two evening meals we ate in the restaurant were excellent.
Stayed 2 nights in Jul 2020

8/10 Good

Dr. Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treasure!
A marvelous place! Overlooking a quiet valley in the Dordogne, this hotel occupies a beautiful site on the edge of a charming tiny town. All staff are exceptionally friendly and knowledgeable—suggesting a privately owned little known cave with prehistoric art, for example. The air conditioning and food are great! Lovely swimming pool! You will be delighted you stayed here rather than noisy, crowded Sarlat-la-Canéda down the road!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful view, rooms need renovation
The view from the hotel and the rooms is astoninishing. The rooms are however old ans lack some important elements. For example, the room's smell was humid and the shower did not have a fan to remove the humidity. The carpet in the room had some stains. The bed was clean and comfortable. The room phone did not work, so we had to dress and go in person to the reception for any request we had. I would recommend this hotel for the view, but bare in mind that the room is very basic.
Stayed 1 night in May 2018

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to Gouffre de Padirac. We unfortunately didnt had enough time to enjoy the pool.
Stayed 1 night in Aug 2017

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with quite a view
A challenge to find up high was made worthwhile by friendly, attentive staff, who collectively helped fill in our sparse French. Knockout view of valley below and imposing Castlenau. Hotel restaurant was top notch, reasonable looked out over the valley. No need for a balcony room, if there are any, given the broad views from double rooms.

10/10 Excellent

Lee, Shire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay.
Beautiful.

10/10 Excellent

Anita, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in gorgeous village
Beautiful location, hotel high in quaint little village overlooking the Dordogne Valley. Lovely helpful staff, great food and views to die for.

8/10 Good

Tim, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Hotel was ideally situated in the countryside within walking distance to the quaint village of Loubressac. The restaurant was excellent! The rooms are very basic with few decorations. Very friendly service. Flies seem to be a problem at this location for some reason, at least during our stay in mid June. Very close to other attractions like Rocamadour, caves of Padirac, Chateau du Castleneau.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a wonderful view
A modern, well kept rather boring hotel but with magnificent location and view, nice outside dining terrace and good pool.

10/10 Excellent

Kaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with excellent service
We stayed here for 4 nights and could not fault the service. The staff are very hard working and the meals were well presented and excellent quality. Need to eat in the hotel as it is not near the town, but fabulous views over the valley

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

J-Marc

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Manque d'amabilité du personnel de réception. Pour faire le check-out, personne à l'accueil avant 8h00 et personne disponible pendant le service donc on nous dit de redescendre après 23h... Aprés réclamation, une personne (à priori le patron), vient en affichant une attitude très agressive à notre égard. Dommage car site trés sympathique.
Stayed 1 night in Aug 2024

6/10 Okay

andre

Disliked: Staff & service
Mansue desprit commercial et d'attention envers lacluentele
Nous pensions passer une bonne soirée dans cette etzbliddrment pisqie outre le lohis nous souhaitions y dîner. Mais la reception nous a refusé au pretexte que le restaurant etait complet Nous abons fait valoi quayant des problèmes de vue et de mobilité je soujaitaisavoir à faire- le moins de deplavent surtoutde nuit maid celz ne mes a pzs incite à faire le moindre effort (nous etions prets à diner à l"heure qui conviendrait au service)
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandre

Disliked: Staff & service, property conditions & facilities, room comfort
Quand on mise tout que sur la vue !
L'hôtel mise tout sur la vue et il a raison car elle est magnifique ! Maintenant le personnel est froid, désagréable et désorganisé. Chambre extrêmement datée et sans vue, car sur une haie sur le côté de l'hôtel. Les repas et Petit dej simplistes pour le prix et le service.
Stayed 3 nights in Aug 2024

6/10 Okay

Mauricette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Escapade dans le lot
L'environnement sur lequel est situé l'établissement est t
Stayed 2 nights in Aug 2024

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amandine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel à recommander les yeux fermés
Personnel exceptionnel ! D une gentillesse et d une disponibilité au top Endroit fabuleux, à recommander sans hésiter
Stayed 1 night in Jul 2024

10/10 Excellent

Adrien

Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024