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Best Western Louisville East Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Louisville East Inn & Suites

Lobby
Indoor pool
Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
9802 Bunsen Way, Louisville, KY, 40299
  • Southeast Christian Church
    6 min drive
  • Baptist Hospital Louisville
    7 min drive
  • Oxmoor Center
    8 min drive
  • Louisville, KY (LOU-Bowman Field)
    11 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 330 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Clarion Pointe Louisville East

Pool
Breakfast included
Pet friendly
Parking included
4.1 out of 5, Very Good, (1148)
The price is $63
per night
$74 total
includes taxes & fees
Dec 11 - Dec 12
Clarion Pointe Louisville East

About this property

Best Western Louisville East Inn & Suites

Hotel in Jeffersontown
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Louisville East Inn & Suites features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Louisville hotel also offers a vending machine, laundry facilities, and express check-out. Onsite self parking is complimentary. A total renovation of this property was completed in 2016.

Best Western Louisville East Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1017 reviews" "
Rating 8 - Good. 355 out of 1017 reviews" "
Rating 6 - Okay. 138 out of 1017 reviews" "
Rating 4 - Poor. 81 out of 1017 reviews" "
Rating 2 - Terrible. 67 out of 1017 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Shorty

Traveled with family
Disliked: Amenities, property conditions & facilities
Everything in my room felt damp! They bedding and the carpet,felt awful! Toiletries were not replenished,and it felt muggy and had a musty odor! I purchased air freshener and turned the fan on in hopes to dry up the dampness of the room!
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

sushanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Syed, Sammamish

Stayed 3 nights in Jul 2024

2/10 Terrible

Praveen

Stayed 2 nights in Jul 2024

2/10 Terrible

Valerie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled like mold kids running everywhere room was dirty had someone else socls left in bed dirty
Stayed 1 night in Jul 2024

10/10 Excellent

LISA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
My flight came in early and they were extremely accommodating to my schedule and got me a room sooner than check in. Workers were so kind . The hotel is very clean . I would definitely stay there again .
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

alieka

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a king suit the air was not working they gave me a blower that you use for to dry carpet with for a fan.Breakfast they had roaches crawling on the counter.
Stayed 3 nights in Jul 2024

6/10 Okay

Nick

Traveled with family
Liked: Staff & service
Fits a family of 5
It had room for a family of 5 but it was a bit run down.
Stayed 1 night in Jul 2024

10/10 Excellent

Travis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool is great, except the room is like a rain forest. It is so hot in there; it makes it hard to breath.
Stayed 5 nights in Jul 2024

2/10 Terrible

Keshawn

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a rip off for what i paid , the doors don’t lock , the room had a smell , internet didn’t work , this place was just a mess &’ the pool was FILTHY. They just threw a bunch of chlorine in it . N i had a few creepy crawlers in my room is was just terrible never again
Stayed 2 nights in Jul 2024

6/10 Okay

Lukas

Traveled with family
Liked: Staff & service
Front desk staff were super amazing! As renovations are being done there was a bit of clutter but nothing crazy. The breakfast was however rather disappointing - cold potatoes, warm orange juice. The eggs were inedibly over cooked.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always courteous and professional. Breakfast is amazing too!!! Rooms are quiet!
Stayed 3 nights in Jul 2024

10/10 Excellent

Raul

Stayed 1 night in Jul 2024

8/10 Good

Rachel

Stayed 1 night in Apr 2024

10/10 Excellent

Kellen J

Traveled with family
Great stay for family
The staff was very nice! Breakfast was excellent!
Stayed 2 nights in Jun 2024

2/10 Terrible

Arnoldo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights and by the second night I noticed ants on my daughter’s bed, also on the desk, I couldn’t sleep that night because of the ants. Very disappointed.
Stayed 4 nights in Jun 2024

8/10 Good

Linda, Owensboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and pleasant.
Stayed 1 night in Jun 2024

8/10 Good

Ericka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Had a group of 17 stay here for a church convention being held downtown. Was not a bad drive in over the 5 days we were there. Suites are very large. Pool is a little small but good for the group that was there. Breakfast was ok. I don't think they have a fryer so everything is baked, but there was a nice variety. The front desk staff were all excellent and friendly. I recommend this location to all.
Stayed 5 nights in Jun 2024

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly and helpful. However, the bathroom had only one bulb working and the wall fan looked dirty and was very noisy. There are only ice machines on the odd floors. When I got off the elevator I expected a sign pointing me in the machine’s direction. But there was not and when I found it there was no ice. I was told it has a timer that sometimes just cuts it off. The pleasant clerk at the front desk said she would go and fix it. But the bed was comfortable and breakfast is pretty good.
Stayed 2 nights in Jun 2024

6/10 Okay

Sarah

Stayed 2 nights in Jun 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent! Top notch customer service. Breakfast was hot and plentiful every morning. The property could use a bit of a facelift, I did notice a few things in my room (like outlet covers not being fully attached and outlets that didn’t work), but I wasn’t overly put off by such minor things. Bed was comfortable, but I could have used an extra blanket and a couple more pillows. Things I could have asked the front desk staff for, but didn’t really feel a need to bother them for something so trivial and that was a personal preference. The only real concern I had was a child setting off large fireworks in the parking lot at midnight and they were aimed at the building itself, basically exploding outside my 5th floor window. I would absolutely book this hotel again for future stays.
Stayed 3 nights in Jun 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024