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Best Western Shepherdsville

2.5 star property

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Photo gallery for Best Western Shepherdsville

Welcome to Best Western, featuring a modern architectural design with a covered entrance and convenient parking.
Relax by the rectangular pool surrounded by a deck, adjacent to a building with large windows and air conditioning units.
Relax in comfort with a large bed, flat-screen TV, and convenient side table.
Welcome to our lobby, featuring a high ceiling, comfortable seating, and a reception desk with a coffee machine.
Relax in a stylish living area with a high ceiling, comfortable sofa, and elegant armchair.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
211 S Lakeview Dr, Shepherdsville, KY, 40165
  • Paroquet Springs Conference Center
    ‪14 min walk‬
  • Bernheim Arboretum and Research Forest
    ‪11 min drive‬
  • Jim Beam American Outpost
    ‪11 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Cozy living room with a fireplace, comfortable seating, and a staircase leading upstairs.

Country Inn & Suites by Radisson, Louisville South, KY

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1005)
$108 nightly
The price is $108 total
includes taxes & fees
Country Inn & Suites by Radisson, Louisville South, KY

About this property

Best Western Shepherdsville

Shepherdsville hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite.
Best Western Shepherdsville offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered. This business-friendly hotel also offers an outdoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Best Western Shepherdsville is a smoke-free property.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Shepherdsville Hotel
Best Western Plus South Motel
Best Western Plus South Motel Shepherdsville
Best Western Plus South Shepherdsville
Best Western South
Best Western Plus South Hotel Shepherdsville
Best Western Plus South Hotel
Best Western Shepherdsville
Shepherdsville Best Western
Shepherdsville Shepherdsville
Best Western Shepherdsville Hotel
Best Western Shepherdsville Shepherdsville
Best Western Shepherdsville Hotel Shepherdsville

Best Western Shepherdsville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 300 out of 750 reviews
Rating 8 - Good. 272 out of 750 reviews
Rating 6 - Okay. 126 out of 750 reviews
Rating 4 - Poor. 32 out of 750 reviews
Rating 2 - Terrible. 20 out of 750 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Jeanie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly and helpful
Stayed 1 night in Apr 2025

6/10 Okay

Lise

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t check the area out. Was tired from traveling all day. I did have a loud child running up and down the hall for several hours. Also my hair dryer wouldn’t work in the morning. I didn’t have the breakfast because I left early. Was easy on and off the highway.
Stayed 1 night in Mar 2025

6/10 Okay

Tammy

Traveled with partner
Wasn’t the cleanest, the breakfast was not very good, and the didn’t drain fast enough in the shower.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Check in

We had been in the road all day and it was 8:30 PM....we checked in....2 rooms. ...and they sent us up, and when we got to our rooms, neither room was ready!! At 8:30 PM!!!! That was totally unexpected, and unacceptable at that time of the night. No apologies offered, nothing! We just sat in the hallway waiting.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Stayed 1 night in Mar 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff was friendly, the room didn’t smell musty like many do.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Stayed 1 night in Mar 2025

8/10 Good

richard l.

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a good stay for one night.
Stayed 1 night in Feb 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in an industrial area. Wasn't always sure of my safety. Surrounding property was not very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Angelica

Business traveler, Traveled with family
Fair price
Stayed 1 night in Feb 2025

8/10 Good

Arthur, Madison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. We only stayed one night.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Safety and security are lacking.

I had a good night's stay at the Best Western this weekend. However, I do have an Issue about the lack of security. There is a door on south side of building, to the outside, that does not lock. In fact, the lock is broken and does not need the use of a key at all. This is not safe for your patrons, and the reason I did give more than 3 stars for comfort.
Stayed 1 night in Feb 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice property, I have stayed here before, and it didn't disappoint this time.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Danny

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The facility was decent but the clerk refused to check me out early (I needed to leave after only 1 day of my 3 day booking) due to it being through Expedia.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so nice. Miss Carol and Kelly are the sweetest people. I will always stay here if I stay in a hotel around here.
Stayed 1 night in Feb 2025